Kia Soul Complaints (2013)

668 consumer complaints on file.

#11191723March 26, 2019
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
IN APRIL OF 2015 I DROVE A HALF HOUR OF HIGHWAY DRIVING TO AN APPOINTMENT. I PARKED MY CAR (WITH THE IGNITION OFF). WALKED INTO THE BUILDING AND WITHIN 1 OR 2 MINUTES MY CAR WAS ENGULFED IN FLAMES. 911 WAS CALLED. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE BUT CAR WAS TOTALED. MY INSURANCE CO. HIRED A FORENSIC SPECIALIST TO DETERMINE THE CAUSE OF FIRE FOR INSURANCE PURPOSES. THE SPECIALIST WAS UNABLE TO DETERMINE THE CAUSE OF THIS FREAK INCIDENT. I HAVE PICTURES BUT DON'T KNOW HOW TO INCLUDE THEM.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11191206March 24, 2019
ENGINE
ENGINE LOOSES OIL OUT TAIL PIPE. DOESN'T LEAK A DROP OR SMOKE. WARM IT UP IN GARAGE AND THERE IS A SPOT OF OIL WHERE EXHAUST EXITS. AFTER FRESH OIL CHANGE, AROUND 1000 MILES AFTER THERE IS NO OIL ON DIP STICK. STARTED HAPPENING AROUND 80,000 MILES. TOLD KIA DEALER AND THEY SAID WARRENTY IS VOIDED SINCE I CHANGE THE OIL MYSELF AND HAVE NO DOCUMENTS TO PROVE. I CHANGE EVERY 3000 MILES .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191115March 23, 2019
ENGINE
ENGINE SHUT DOWN LOST ALL OIL. KIA TOOK IT TO DEALERSHIP WHERE THEY SAY IT'S BECAUSE I CHANGED MY OWN OIL AND HAD A KINK IN FILTER. I HAVE CHANGED MY OIL FOR YEARS DO MOST OF MY OWN WORK BUILD TRUCKS FOR A LIVING NO WAY THIS IS POSSIBLE I CHANGED THE OIL ABOUT 4 MONTHS AGO IT WOULD HAVE LEAKED THE 1ST TIME I DROVE IT. KIA CORPORATE AND DEALER STAND. BE THERE TECH. THERES FIXING TO BE A RECALL THAT DESCRIBES MY ISSUE TO THE DETAIL. THE CORPORATE LADY I SPOKE TO WHEN IT HAPPEND SAID IT SOUNDED JUST LIKE THE RECALL THAT'S FIXING TO COME OUT. HAD IT TOWED TO DEALER THEN THEY BACK TRACK. THERE IS NO WAY THIS IS POSSIBLE A MECHANIC I KNOW SAID HE HAS HAD 3 OR 4 IN THE LAST 2 YEARS COME IN HIS GARAGE FOR SAME THING. ANYTHING YALL CAN DO TO HELP ME THANKS. WIFE WAS DRIVING TO WORK LIKE NORMAL ENGINE JUST DIED NO NOISE NO LIGHTS NOTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191018March 22, 2019
STEERING
ARRYTHMICAL CLICKING/GRINDING SOUND FROM STEERING COLUMN AT SLOWER SPEEDS AND WHILE STOPPED WHEN STEERING WHEEL TURNED LEFT OR RIGHT. SEEMS TO BE A COMMON PROBLEM WITH THE KIA SOUL YET ONLY 2014 THROUGH 2015 MODELS WERE AFFECTED BY A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190315March 20, 2019
STEERING
FOR CABLE COOLER ( STEERING) BRAKES CAUSING A CLUNKING NOISE AND MAKES STEERING SLOPPY.DANGER RATING 7.6 SHOULD BE RECALLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185737March 11, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO GOSSETT KIA (1900 COVINGTON PIKE, MEMPHIS, TN 38128) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185989March 11, 2019
SERVICE BRAKES
STARTING IN 2018, ON 6 OCCASIONS AND AT LEAST 3 TIMES IN 2019, WHEN I TRY TO BRAKE THE CAR ACTUALLY ACCELERATES. IT HAS HAPPENED WHILE DRIVING ON STREETS AND IN PARKING LOTS. I HAVE TAKEN IT TO 2 DEALERS AND BOTH HAVE BEEN UNABLE TO ASSIST ME, AS THEY SAY THEY CAN'T DUPLICATE THE PROBLEM. I HAVE READ THAT SEVERAL DIFFERENT KIAS IN DIFFERENT YEARS HAVE HAD THIS SAME PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11184912March 7, 2019
ENGINE
MY CAR BROKE DOWN LAST WEEK, AFTER GETTING IT TOWED TO THE DESTINATION, LOW AND BEHOLD IT IS THE CATALYTIC CONVERTER. I HAD TO REPLACE THE CAT, AND AM NOW WORRIED THAT MY ENGINE, WHICH IS BURNING OIL CAUSED BY THE CAT DAMAGING THE ENGINE WILL CATCH FIRE, AND I WILL NOT HAVE ENOUGH TIME TO REMEDY THE SITUATION. I GET BROUGHT ALL AROUND WHEN I CALL KIA, SOME SAY MY CAR IS BEING RECALLED, SOME SAY NO, ALL I KNOW IS MY CAR IS SHOWING EVERY SINGLE SYMPTOM OF THE RECALL, AND I FEEL THEY ARE TAKING AN EXTREME RISK NOT SPEEDING UP THE PROCESS FOR THE RECALL, AND HAVING MORE KNOWLEDGE IF I'M ON THE OBVIOUSLY SIMILAR SYMPTOMS OF THE RECALL OR NOT. PEOPLE HAVE DIED FROM THEIR NEGLIGENCE, AND THIS WAIT GAME IS GIVING ME EXTREME ANXIETY AND MAKES ME SCARED TO COMMUTE TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184628March 6, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL TICKING NOISE AND THE TEMPERATURE GAUGE INCREASED TO HIGH. ADDITIONAL OIL WAS ADDED TO THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 502-4425) WHERE IT WAS DIAGNOSED WITH HIGH HEAT SYMPTOMS, ENGINE FAILURE, AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 206,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184645March 6, 2019
ENGINE
FUEL EFFICIENCY HAD DECLINED GREATLY OVER PAST MONTH. CAR STOPPED WORKING AND HAD IT TOWED. THE KIA DEALERSHIP REPLACED THE STARTED BUT SAID THE ENGINE HAD A KNOCKING AND NEEDS REPLACED. HAS ONLY HAD KIA WORK ON IT AND ALL REGULAR MAINTENANCE HAS BEEN DONE. CHECKED THE RECALL AND SAY MY CAR IS NOT COVERED, YET THE ENGINE FAILED OUT OF THE BLUE WITH NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183909March 4, 2019
ENGINE
TAKATA RECALL : CHECK ENGINE LIGHT COMES ON, STAYS ON FOR A FEW DAYS, THEN TURNS OFF FOR A FEW HOURS. THE ERROR CODE READS P0420. MY FUEL EFFICIENCY HAS SIGNIFICANTLY DROPPED AND I HAVE A SIGNIFICANT LOSS OF POWER AS MY CAR NOW STRUGGLES TO ACCELERATE. A SMELL SIMILAR TO SPRAY PAINT HAS BEEN PRESENT INSIDE THE CAR ON OCCASION. THE ENGINE HAS GROWN LOUD. HOWEVER, MY VIN NUMBER IS NOT PULLING UP ANY RECALLS. THIS DOES NOT MAKE SENSE, GIVEN MY SPECIFIC ISSUES WITH MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184004March 4, 2019
STEERING
HAVE STARTED NOTICING A CLICKING SOUND FROM THE STEERING COLUMN WHEN I TURN, THIS HAPPENS WHILE STATIONARY OR IN MOTION, THIS COULD BECOME A MAJOR SAFETY ISSUE. I HAVE READ ON LINE THAT KIA IS AWARE AND COVERS 2014 AND 2015 BUT NOT 2013 YEAR THIS SEEMS TOTALLY UNFAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184035March 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 KIA SOUL. WHILE THE VEHICLE WAS BEING OPERATED, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT RESEARCHED THE NHTSA WEBSITE AND CONCLUDED THAT THE NOISE COULD BE RELATED TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). PARAMOUNT KIA OF HICKORY (1205 S CENTER ST, HICKORY, NC 28602, (844) 921-2948) STATED THAT THERE WERE NO RECALLS AND THEY COULD NOT ASSIST. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183671March 2, 2019
STEERING, SUSPENSION
STEERING WHEEL PLAY IS INCREASING AND CLICKS ON EACH SIDE OF THE PLAY. SUSPENSION FEELS AS IF THE CAR DRIFT/SLIDES WHENEVER DRIVING OVER DIVIDER LANE LINES OR DIRECTION ARROWS PLACED ON THE STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183355March 1, 2019
ENGINE
THE ENGINE ALWAYS SMELL AS IF THE RADIATOR IS OVERHEATING EVEN WITH REGULAR MAINTENANCE CHECK FLOODS AND OIL CHANGES. THIS AFTER NORMAL DRIVING. I HAVE REPORTED THE CONCERN TO THE DEALER WITH NO RESOLUTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183535March 1, 2019
ENGINE
I JUST READ ABOUT THE RECALL FOR THE CATALYTIC CONVERTER OVERHEATING AND CAUSING OIL LEAKAGE. MY VIN IS NOT SHOWING UNDER THE RECALL BUT MY CAR IS LOSING OIL AND THE ENGINE LIGHT CAME ON. THE MECHANIC SAYS IT IS GIVING THE CODE FOR THE CATALYTIC CONVERTER. MY CAR IS ALSO LOSING POWER AND I CAN HEAR A NOISE UNDER THE HOOD THAT SOUNDS LIKE METAL HITTING METAL. THE RECALL SAYS IT INCLUDES THE 2013 KIA SOUL WITH THE 1.6 ENGINE AND I'M WONDERING IF MINE WILL BE INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183188February 28, 2019
ENGINE
THE ENGINE HAS ISSUES THAT HAVE CAUSED THE TIMING BELT TO BE OFF. CAUSEING THE VEHICLE TO NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183279February 28, 2019
ENGINE
TAKATA RECALL. OK SO THIS ENGINE RECALL THAT I'M JUST NOW HEARING ABOUT MY CAR ISN'T ON THE LIST. IT STATES BUILT UP GASSES CAUSE ENGINE NOCKING WITCH MINE HAS. AND I WAS WONDERING IF Y'ALL COULD ADD ME TO THE LIST SO I CAN GET MY CAR FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183293February 28, 2019
ENGINE
MY CAR IS BURNING OIL, AND LOSING POWER I FEEL. I HAVE TO PUT IN MOTOR OIL ABOUT ONCE A WEEK, CHECK ENGINE LIGHT WAS CHECKED AND SAYING THE CATALYTIC CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183066February 28, 2019
STEERING
CLICKING NOISE HEARD WHEN STEERING WHEEL TURNED. PROGRESSED TO CLUNKING IN WHEEL WHILE TURNING AND SHAKING ON ROUGH ROAD SURFACES AT ANY SPEED. FRONT END ALIGNMENT AND BALANCE DETERMINED TO BE CORRECT AND TIRES NOT ABNORMALLY WORN. PROBLEM DIAGNOSED BY DEALERSHIP TO BE WORN AND FAILING COUPLER IN STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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