Kia Soul Complaints (2014)

905 consumer complaints on file.

#11372789November 2, 2020
ENGINE
VEHICLE TURNS OFF WHEN IN MOTION AT SPEED OFF 55 MPH ALL POWER, LIGHTS, AND CONTROL OF VEHICLE STOP WORKING THIS CAN CAUSE A MAJOR ACCIDENT. THIS HAS HAPPEN 3 TIMES THIS MUST BE ADDED ON A RECALL LIST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366959October 29, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING. I CAME TO A RED LIGHT. THE LIGHT TURNED GREEN. THE CAR IN FRONT OF ME WENT. I PUSHED ON GAS. THE PERSON N FRONT OF ME HIT BRAKES. I HIT MY BRAKES, FELT A HUGE JOLT. CAR ACCELERATED AND WAS NOT BRAKING. I SLAMMED INTO THE BACK OF VEHICLE. I WAS WEARING A SELTBELT, BUT MY KNEES SLAMMED INTO DASHBOARD. AIR BAGS DID NOT GO OFF WHICH EVERYONE WAS SURPRISED BY THIS. I ENDED AT HOSPITAL WITH A CONCUSSION, INJURIES TO MY KNEES, RIGHT ANKLE..ETC MY 2014 KIA SOUL HAS BEEN DETERMINED TO BE TOTALLED. I HAVE CONTACTED YOU PREVIOUSLY STATING MY VEHICLE HAD ISSUES THAT WERE A SAFETY HAZARD. I WAS TOLD TO KEEP CHECKING FOR MY VIN TO GET ADDED TO A RECALL LIST. NOW THIS HAS HAPPENED. I WAS ADMITTED TO HOSPITAL AS WELL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11372290October 29, 2020
ENGINE
WHEN I WAS DRIVING TODAY DOWN THE HIGHWAY, THE CAR STARTED TO JERK WHILE I PUSHING ON THE ACCELERATOR. THE ENGINE LIGHT BEGAN TO BLINK CONTINUOUSLY. I GET HOME SAFELY AND THE CAR IS STILL SHAKING. SO I TAKE IT FOR AN ENGINE TESTING AND COME TO FIND OUT CYLINDER 3 IS MISFIRING AND NOW THE CAR WON'T EVEN PULL THE HILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366558October 26, 2020
ENGINE
TOOK MY VEHICLE INTO MY LOCAL KIA DEALER FOR A LETTER TITLED "PRODUCT IMPROVEMENT CAMPAIGN" SENT FROM "CORPORATE HEADQUARTERS" TO PERFORM A "SOFTWARE UPDATE ON 2014-2016 GASOLINE DIRECT INJECTION (GDI) ENGINE TO PROTECT THE ENGINE FROM EXCESSIVE CONNECTING ROD BEARING DAMAGE. UPON PICKING IT UP FROM THE DEALERSHIP, THE CEL (CHECK ENGINE LIGHT) IMMEDIATELY BEGAN FLASHING WITHIN A FEW MILES OF DRIVING OFF THE DEALERSHIP. IN TAKING IT TO THE DEALERSHIP, AND WITH THEIR COLLABORATION WITH THE CORPORATE HEADQUARTERS, KIA IS UNABLE TO FIX MY CAR. I HAVE HAD A RENTAL CAR FOR 30 DAYS NOW. KIA HAS OFFERED 2 CASH AMOUNTS FOR COMPENSATION, BOTH OF WHICH WILL NOT COVER REPLACING THE ENGINE. THE CAR WORKED PERFECT BEFORE ALL THIS BEGAN AND I HAVE RECORDS TO PROVE THAT. VEHICLE WAS METICULOUSLY DEALER ONLY MAINTAINED. I HAVE REQUESTED A NEW ENGINE FROM A NON-PROBLEMATIC 2017 OR NEWER KIA SOUL OR A 2017OR NEWER KIA SOUL REPLACEMENT VEHICLE. I HAVE NOT HEARD BACK FROM KIA CORPORATE HEADQUARTERS AS OF YET. WAS TOLD I WOULD HEAR FROM SOMEONE BY 10/30/2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365789October 22, 2020
ENGINE, POWER TRAIN
IN JULY 2020 I WAS HELPING THE NATIONAL GUARD IN THE COVID-19 RESPONSE AND ON MY WAY TO THE UNIT, I DROVE FOR ABOUT 3 MINUTES ON THE HIGHWAY AND THEN MY CAR STALLED. I WAS GOING 63 MPH AND THEN 40 MPH. I HAD TO PULL OVER AND WAS A LITTLE STUNNED AS IT WAS VERY DANGEROUS TO DO SO. I EVENTUALLY WAS ABLE TO PULL OVER SAFELY. I TOWED MY CAR TO FIRESTONE AND THEY SAID THE EXHAUST MANIFOLD HAD TO BE CHANGED. I PAID OVER $800 FOR THIS. ON SEPTEMBER 7, 2020, MY CAR STALLED AGAIN. I WAS DRIVING ON THE MASSPIKE ON CRUISE CONTROL AT 65 MPH AND WHEN TRIED TO INCREASE MY SPEED TO SWITCH LANES, THE CAR DID NOT ACCELERATE. I THEN, LET GO OF THE PEDAL AND TRIED TO PRESS IT AGAIN, EXCEPT THIS TIME, MY CAR ACCELERATED BUT THE CAR WAS SHAKING. MY ENGINE LIGHT WAS BLINKING AND THEN WHEN I GOT TO A POINT TO STOP, MY CAR SHUT OFF ON ME. IN BOTH SCENARIOS, I GOT MY OIL CHANGED RIGHT BEFORE THE ISSUES. IN JULY I DID THE OIL CHANGE AND THREE DAYS LATER MY CAR STALLED. IN AUGUST I GOT MY OIL CHANGED AND MY CAR STALLED TWO WEEKS LATER ON SEPT. 7TH. NOW MY ENTIRE ENGINE HAS TO BE REPLACED AND THAT COSTS OVER $8000! THIS IS RIDICULOUS AND I WILL NEVER BUY A KIA AGAIN. THEY WONT EVEN TELL ME HOW IT HAPPENED BECAUSE THEY DON'T KNOW HOW IT HAPPENED. SO THE CAUSE IS UNKNOWN. I CANNOT BELIEVE THIS HAPPENED. I BOUGHT THE CAR USED IN 2018 AT 35,000 MILES AND NOW IT IS AT 125,000 MILES. IT LOOKS LIKE THE ONLY OPTION IS TO FORK OUT $8,000 OR TO THROW OUT THE CAR! KIA WILL NOT COVER ANYTHING WRONG WITH IT AND THEY SAY IT HAS NOTHING TO DO WITH THE RECALL BUT THE SYMPTOMS OF THE CAR ARE AN EXACT REPLICA OF WHAT IS HAPPENING WITH THE RECALL. MAYBE THEY JUST DO NOT WANT TO ADMIT THAT THE ENGINES ARE DEFECTIVE. I HAVE SEEN SO MANY COMPLAINTS ABOUT THIS AND NOTHING GOOD HAPPENS. KIA, YOU SHOULD BE ASHAMED OF YOURSELVES FOR ALLOWING THIS TO GO ON FOR SO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365492October 21, 2020
ENGINE
ON SEPTEMBER 24, 2020, I WAS DRIVING ON THE FREEWAY GOING HOME WHEN MY KIA SOUL STARTED MAKING A LOUD NOISE COMING FROM THE ENGINE NO LIGHTS CAME ON AND NO WARNING. THE VEHICLE LOST POWER AND I HAD PULL ON THE SHOULDER OF THE FREEWAY AND HAD TO TOWED IT HOME. THE NEXT DAY, I TOWED IT TO KIA CAR PROS IT'S BEEN THERE SINCE. AFTER TWO WEEKS, I WAS ADVISED THAT IT HAS A BLOWN ENGINE. THESE VEHICLES HAVE A RECALL THAT CAUSE THE ENGINE TO BLOW UP. I HAVE REQUESTED FOR A DIAGNOSTIC REPORT AS OF TODAY THEY HAVE NOT PROVIDED ME WITH ONE. YOUR ASSISTANCE TO THIS URGENT MATTER IS GREATLY APPRECIATED. MICHAEL NARANJO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365146October 19, 2020
ENGINE
WE WERE ON A 2 LANE HIGHWAY GOING HOME. WE STARTED UP A HILL AND THE CAR LOST POWER BUT WAS FINE AGAIN AFTER THE HILL, WENT UP ANOTHER HILL AND THE CAR LOST POWER AGAIN BUT THIS TIME IT STARTED MAKING A CLANGING NOISE IN THE MOTOR. WE IMMEDIATELY PULLED OVER. NO WARNING LIGHTS AT ALL. MY HUSBAND WHO WAS IN ANOTHER VEHICLE AHEAD OF US CHECKED EVERYTHING AND FOUND THE OIL WAS A LITTLE LOW BUT IT WASN'T TIME FOR AN OIL CHANGE IT HAD ONLY BEEN A LITTLE OVER 3000 MILES AND IT IS ALWAYS CHANGED BEFORE OR AT 5000 MILES. HE ADDED OIL BUT THE NOISE WAS STILL THERE. WE HAD THE VEHICLE TOWED TO OUR MECHANIC. THE MECHANIC DID AN INSPECTION AND HE HEARD THE NOISE COMING FROM CYLINDER #3 AND HE DID A COMPRESSION TEST AND IT LOST COMPRESSION. HIS DIAGNOSIS IS THAT THE ROD IN CYLINDER #3 HAS BROKE AND WE NEED A NEW MOTOR. AFTER GETTING A HOLD OF KIA THEY WANT US TO TAKE IT TO A KIA DEALER AND PAY TO HAVE IT DIAGNOSED BUT IT WILL COST US ALMOST $300 AND WE ALREADY PAID ONE CERTIFIED MECHANIC, FOR THAT WHICH WE DON'T HAVE. THE CAR WAS BOUGHT IN SEPTEMBER OF 2019 WITH A LITTLE OVER 90,000 MILES AND JUST HAD A LITTLE OVER 100,000 ON IT. THIS HAPPENED IN AUGUST OF 2020 AND THE VEHICLE IS JUST SITTING AS WE MAKE PAYMENTS ON SOMETHING WE CAN'T EVEN DRIVE. WE STILL OWE $7700 ON THE CAR AND A MOTOR WILL COST ALMOST THAT AMOUNT. AFTER READING ALL THE RECALLS KIA AND OTHER VEHICLES WITH THE SAME MOTORS HAVE DONE WE ARE AT A LOSS ON WHY KIA ISN'T REPLACING THE SAME MOTOR IN OUR VEHICLE. THE REPRESENTATIVE ON THE PHONE EVEN SAID IF WE TOOK IT TO KIA AND HAD IT DIAGNOSED THEY STILL WOULDN'T GUARANTEE THAT THEY WOULD DO ANYTHING TO HELP. WE HAVE TAKEN GOOD CARE OF THIS VEHICLE SINCE WE BOUGHT IT AND ALWAYS HAD THE OIL CHANGED. WE DON'T KNOW WHAT TO DO AND DO NOT HAVE THE MONEY TO REPLACE THE MOTOR. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364853October 17, 2020
ENGINE, UNKNOWN OR OTHER
LOSING OIL AND HAVING A KNOCKING NOISE COMING FROM ENGINE. KIA MOTORS HAD US TAKE A VEHICLE OIL CONSUMPTION TEST THAT REVEALED LOSS OF 1/2 QUART EVERY 500 MILES. THEY ALSO HAD US TAKE A COMPRESSION TEST, AND THREE SEPARATE TRIPS TO THE DEALER FOR VIDEO ANALYSIS. AFTER SIX WEEKS THEY FINALLY DECLARED THE CAR UNDER WARRANTY. THEY ORDERED A SHORT BLOCK ENGINE AND SENT THE 'HEAD OF THE ENGINE OUT TO BE RETOOLED BY A LOCAL SHOP. AFTER OVER THREE WEEKS WE GOT THE CAR BACK. IN A TIME PERIOD OF ONE WEEK THE CAR HAD A SERIES OF EVENTS. THE ENGINE SHUT OFF IN TRAFFIC ON MY WAY TO WORK, IT ALSO HAD A PERIOD WERE WHEN STARTING THE CAR, IT SHOOK LIKE CRAZY, BUT STARTED. THE TOP COVER I FOUND OUT LATER THAT IT SHOOK OFF ITS PEGS AND WAS RESTING LOOSE ON THE TOP OF THE ENGINE AND WAS LOSING OIL. I HAD TO ADD 1/2 QUART. THE DIAGNOSTIC ON MY PARTNER'S WI-FI IN THE CAR HAD A DIAGNOSTIC ERROR STATING THE CAM-SHAFT WAS HAVING PROBLEMS. AT FIRST I THOUGHT A NEW ENGINE WAS JUST BREAKING IN, BUT THE FINAL STRAW WAS A LARGE POOL OF AUTOMOTIVE FLUID ON THE GARAGE FLOOR. THE DEALERSHIP HAS TAKEN THE CAR BACK TO WORK ON IT FURTHER. BOTH THE MECHANIC WHO PUT THE ENGINE BACK TOGETHER AND THE SERVICE MANAGER WHOM I INITIALLY TALKED TO ARE NOW GONE. I STARTED THIS PROCESS ON 06/10/20, PICKED UP A REPAIRED CAR ON 09/29/20, AND RETURNED IT IN A WEEK. AS I WRITE THIS COMMENT IT IS NOW 10/17/20 AND DO NOT KNOW WHAT IS GOING TO HAPPEN AND IF THERE IS ANY MORE DAMAGE TO THE ENGINE WITH ALL THAT HAS OCCURRED AFTER THE WARRANTY REPAIRS. THE CAR IS IN MY PARTNER'S NAME OF PATRICIA A HOLCOMB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364184October 13, 2020
ENGINE
VEHICLE SHUT OFF WHEN IN DRIVING MODE NO CHECK ENGINE LIGHTS COME ON AND NO OTHER CODES POP ON WHEN VEHICLE WAS SCAN. TWO MISS CALLS ON THE HIGHWAY ALMOST GOT INTO A BAD ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363239October 7, 2020
ENGINE, UNKNOWN OR OTHER
WHILE WAITING AT A LIGHT ON A HILL MY ENGINE SHUT OFF WITHOUT ANY WARNING. I WAS ABLE TO RESTART IT. TWO DAYS LATER WHILE DRIVING ON A BUSY INTERSECTION MY ENGINE SHUT DOWN AGAIN WITHOUT WARNING. WHEN I RESTARTED IT, IT ACCELERATED REALLY FAST. I AM NOW AFRAID TO DRIVE IT. IT ONLY HAS 52,000.MILES ON IT AND THE MAINTENANCE IS UP-TO-DATE ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361318September 26, 2020
STRUCTURE:BODY, ENGINE
DRIVING ON THE HIGHWAY, SMOKE STARTED COMING FROM UNDER THE HOOD, STOPPED ON THE SHOULDER AND PAINT WAS BLISTERING ON THE HOOD END ENGINE JUST BURST INTO FLAMES, FLAMES WERE COMING OUT OF THE DASH, IN MINUTES ENTIRE CAR WAS BURNED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11360991September 24, 2020
ENGINE
BOUGHT 2014 KIA SOUL ON 6/16/20 AT 106K MILES FROM HYUNDAI DEALER. DID NOT DRIVE FROM 8/8/20 TO 8/16/20-CAR WAS IN A SECURE LOCATION. DRIVING ON HIGHWAY, MADE A TURN, HEARD A CLUNKING NOISE AND CAR STALLED AND QUIT W/NO RESTART. DID NOT SEE ENGINE LIGHT BEFORE PREVIOUSLY. TOWED HOME, AND THEN TO CUMBERLAND KIA ON 9/5/20. PROMISED A LOANER CAR, BUT NEVER GOT ONE. THEY SAID THE ENGINE WAS BLOWN AND IT WOULD COST $8000 TO FIX IT. ONLY PAID $7500 FOR THE CAR. KIA WOULD NOT NEGOTIATE. HYUNDAI TRIED TO WORK WITH THEM AS WELL. CALLED KIA CONSUMER AFFAIRS. THEY ASKED CUMBERLAND KIA IF THEY WOULD CONSIDER ANY "GOOD WILL"-THEY DECLINED. THE WHOLE DESCRIPTION OF WHAT HAPPENED FITS THE NHTSA RECALL #19V120-PART 573 SAFETY RECALL REPORT-BUT THE VIN# IS NOT SHOWING A RECALL. PURCHASED THE CAR BECAUSE OF CLEAN CARFAX (SEE ATTACHED). PAST SERVICES ON 3RD OWNER(PUCHASED AT 58K IN 2016) WERE ALL DONE AT CUMBERLAND KIA. HYUNDAI SAID THERE WERE 24 SERVICE RECEIPTS IN THE CAR FROM CUMBERLAND KIA. HYUNDAI HAD DONE THEIR SERVICE AND CERTIFICATION BEFORE THEY SOLD IT TO US. THE CAR WAS CLEAN AND IN EXCELLENT CONDITION, WELL TAKEN CARE OF. THERE WAS NO REASON FOR THE ENGINE TO SUDDENLY BLOW LIKE THAT. WE NEED HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360734September 23, 2020
ENGINE
CATALYTIC CONVERTER NEEDS REPLACING, CLOGGED AND BROKEN. WENT TO MY LOCAL MECHANIC AND HE SAID CATALYTIC CONVERTER SHOULD NOT BREAK/CLOG LIKE THIS FOR YEARS. CAR HAS WEAK ACCELERATION, AND MAY EVEN SEIZE AND STOP ACCELERATION WHILE THE GAS IS BEING APPLIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360394September 22, 2020
ENGINE
WHENEVER I START UP MY CAR, THE ENGINE SEEMS TO KNOCK. I TOOK IT TO THE KIA DEALERSHIP 3 TIMES AND THEY INSISTED I JUST NEEDED AN OIL CHANGE. I FINALLY TOOK IT TO A MECHANIC IN MY NEIGHBORHOOD WHO FINALLY TOLD ME THAT I HAVE AN OIL CONSUMPTION ISSUE. WHEN I WENT BACK TO THE DEALERSHIP, THEY REFUSE TO FIX IT BECAUSE THEIR IS NOT A RECALL ON THESE VEHICLES. I HAVE CHILDREN AND IT IS VERY DANGEROUS FOR THEM TO BE IN A DEFECTIVE VEHICLE AND NOT KNOW WHEN IT'S FINALLY GONNA GIVE OUT. PLEASE RECALL THESE VEHICLES IMMEDIATELY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360217September 21, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE ENGINE WAS CONSUMING OIL PREMATURELY. THE CONTACT ALSO FOUND THAT THE CATALYTIC CONVERTER WAS OVERHEATING DUE TO THE PREMATURE OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC RETRIEVED FAILURE CODE: P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD. THE MANUFACTURE WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359818September 18, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE HEADLIGHTS FLICKERED ON AND OFF INTERMITTENTLY WITH THE PASSENGER'S SIDE HEADLIGHT FAILING TO OPERATE PROPERLY. THE DRIVER'S SIDE HEADLIGHT ALSO FAILED TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE HEADLIGHTS. THE HEADLIGHTS WERE REPLACED 3 ADDITIONAL TIMES WITH THE FAILURE RECURRING ON THE DRIVER'S SIDE. WINN KIA OF FREMONT (5633 JOHN MUIR DR, NEWARK, CA 94560) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VIN, AND TO BRING THE VEHICLE INTO THE DEALER TO BE DIAGNOSED. THE CONTACT SCHEDULED AN APPOINTMENT FOR OCT 14 ,2020. THE FAILURE RECURRED MULTIPLE TIMES. THE TECHNICIAN INDICATED TO THE CONTACT THAT THERE COULD BE A FAILURE WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359821September 18, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT STATED THAT THE HEADLIGHTS DID NOT WORK PROPERLY, FADED IN AND OUT. THE CONTACT STATED THAT SOMETIMES ONLY ONE HEADLIGHT WAS ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO AN ELECTRICAL FAILURE. THE CONTACT TOOK THE VEHICLE TO A SECOND INDEPENDENT MECHANIC WHO CHECKED OUT THE ELECTRICAL SOCKETS AND DIAGNOSED THAT THE RIGHT SOCKET MELTED WHILE THE LEFT SOCKET HAD BURNED OUT 50 PER CENT. THE TECHNICIAN DOCUMENTED HIS FINDINGS AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TAKEN TO A THIRD INDEPENDENT MECHANIC WHO VISUALLY NOTED 'AN ELECTRICAL SHORT', AND ALSO STATED THAT THE RIGHT SOCKET BURNED 100 PERCENT AND THAT THE LEFT ONE WAS ALMOST BURNED OUT. THE TECHNICIAN STATED THAT IT WAS A MANUFACTURE DEFECT AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TAKEN TO THE WINN KIA OF FREMONT, DEALER, LOCATED AT: 5633 JOHN MUIR DR, NEWARK, CA 94560, WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL AND SCHEDULED APPOINTMENT FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED A CASE NUMBER AND TOLD THE CONTACT THAT SOMEONE WOULD CALL BACK. THE CONTACT STATED THAT NO ONE CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11355588September 17, 2020
ENGINE
THE ENGINE IN MY 2014 KIA SOUL + BEGAN KNOCKING WHILE I WAS DRIVING ON A HIGHWAY. WITHIN SECONDS OF HEARING THE KNOCKING, I WAS UNABLE TO DRIVE THE CAR AND THE CAR DANGEROUSLY SLOWED DOOWN ON A HIGHWAY WITH FAST MOVING VEHICLES. I PULLED OVER TO THE SHOULDER TO FIND MY OIL HAD BURNED AND MY ENGINE WOULD NO LONGER START. MY OIL WAS CHANGED EXACTLY 7 DAYS BEFORE THE OIL WAS COMPLELTY BURNED OUT OF THE OIL TANK. THERE WAS NO INDICATION THAT THERE WAS A PROBLEM UNTIL MY CARS ENGINE WAS NO LONGER ABLE TO TURN OVER DUE TO LACK OF OIL. AAA CAME TO PICK ME UP ON THE SIDE OF THE ROAD AND DROVE MY CAR 60 MILES TO MY MECHANIC BEFORE A KIA DEALERSHIP COULD TAKE IT. MY CAR IS NOW AT KIA, AND THEY ARE REFUSING TO REPLACE MY ENGINE. THERE HAS BEEN MANY COMPLAINTS ABOUT THIS ENGINE IN THIS SPECIFIC TYPE OF CAR. I AM HOPING THAT KIA WILL ADMIT TO THE ENGINE AND OIL TANK BEING FAULTY AND REPLACE MINE FREE OF CHARGE. THERE SHOULD BE A RECALL ON THESE ENGINES AND THE MANUFACTURER SHOULD PAY FOR THE DAMAGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355174September 15, 2020
EXTERIOR LIGHTING
IF YOU TURN ON THE HEADLIGHTS THEY LIGHTS WILL FLICKER ON AND OFF AND SOMETIMES JUST GO OFF WITHOUT WARNING WHICH AT NIGHT CAN BE VERY DANGEROUS AND SCARY. THE VEHICLE IS IN MOTION WHILE DOING THIS AND IT CAN BE ON CITY STREET OR HIGHWAY AND ALSO HAPPENS WHEN TURNING OR JUST GOING STRAIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355239September 15, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS ON MY 2014 KIA SOUL FLICKER WHEN TURNED ON. THIS MAINLY HAPPENS WHEN I USE THE TURN SIGNALS. THIS IS DEFINITELY A SAFETY ISSUE AND SHOULD BE A RECALL REMEDIED BY KIA. THEY ARE AWARE OF THE PROBLEM AND HAVE SO FAR ONLY ISSUED A SERVICE BULLETIN..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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