Kia Sorento Service Bulletins (2015)
202 manufacturer communications on file.
- October 31, 2016•Document ID: 10109788Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB-TRA055
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch.
Associated Products (37)Associated Documents - October 11, 2016•Document ID: 10109683Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB-ENG160
- Date Added:
- August 2, 2017
- Manufacturer:
- KIA
SummaryTSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY Sorento (XMa) vehicles, produced from April 19, 2011 to December 11, 2014, some 2011~2015MY Optima (TF) vehicles, produced from August 12, 2010 to July 23, 2015, and some 2014~2016MY Sportage (SL) vehicles, produced from September 30, 2013 to November 16, 2015, which may experience a malfunction indicator lamp (MIL) illuminated with the Electronic Control Unit (ECU) system-related DTC(s): P0420 and possibly P0171. This concern occurs most commonly during prolonged engine braking while descending a steep grade.
Associated Products (12)Associated Documents - September 30, 2016•Document ID: 10090945Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- PS266R1
- Date Added:
- February 8, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. THIS IS DUE TO THE FACT THAT IT MAY BE IMPOSSIBLE TO REMOVE ALL METAL CONTAMINANTS FROM THE RECEIVER/DRYER DURING THE A/C FLUSHING PROCEDURE. REFER TO THE INCLUDED TABLE FOR DETAILED INFORMATION ON COMPONENT REPLACEMENT BY MODEL. IF YOU SUSPECT A PLUGGED EXPANSION VALVE, THE INLET SCREENS CAN BE CLEANED. IF THE VALVE IS NOT EQUIPPED WITH AN INLET SCREEN AND IS RESTRICTED, THE EXPANSION VALVE MAY ALSO NEED TO BE REPLACED.
Associated Products (60)2017 Kia Forte2017 Kia K9002017 Kia Optima2017 Kia Sedona2017 Kia Sorento2017 Kia Soul2017 Kia Sportage2016 Kia Cadenza2016 Kia Forte2016 Kia K9002016 Kia Optima2016 Kia Rio2016 Kia Sedona2016 Kia Sorento2016 Kia Soul2016 Kia Sportage2015 Kia Cadenza2015 Kia Forte2015 Kia K9002015 Kia Optima+ 40 moreAssociated Documents - September 20, 2016•Document ID: 10090819Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- TSBENG148R4
- Date Added:
- February 7, 2017
- Manufacturer:
- KIA
SummaryTSB REV4: CHATTER/RATTLE NOISE FROM ENGINE AFTER COLD SOAK - THIS BULLETIN PROVIDES INFORMATION ABOUT THE TIMING CHAIN TENSIONER REPLACEMENT ON SOME 2014~16MY CADENZA (VG), PRODUCED FROM FEBRUARY 1, 2013 THROUGH JANUARY 7, 2016, AND SOME 2014~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM DECEMBER 17, 2012 THROUGH DECEMBER 11, 2014, WHICH MAY EXPERIENCE A BRIEF CHATTERING OR RATTLING NOISE CONCERN FROM THE ENGINE ON START-UP, AFTER A COLD SOAK. AFTER CONFIRMING THE NOISE CONCERN, FOLLOW THE PROCEDURES OUTLINED IN THIS TSB TO RESOLVE THE CONCERN.
Associated Products (5)Associated Documents - September 1, 2016•Document ID: 10090966Service Bulletin/Repair InstructionsLANE DEPARTURE: BLIND SPOT DETECTION; EQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- PS465
- Date Added:
- February 8, 2017
- Manufacturer:
- KIA
SummaryPITSTOP: RECALIBRATION OF BLIND SPOT DETECTION AFTER COLLISION REPAIRS - THIS PITSTOP PROVIDES INFORMATION RELATING TO SOME VEHICLES EQUIPPED WITH BLIND SPOT DETECTION (BSD), WHICH MAY EXHIBIT A CHECK BSD SYSTEM MESSAGE WITH DTCS: C270254 AND C270354: C270254: CONTROL MODULE MASTER MISSING CALIBRATION / C270354: CONTROL MODULE SLAVE MISSING CALIBRATION
Associated Products (19)Associated Documents - August 31, 2016•Document ID: 10089582Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- TSBENG148R3
- Date Added:
- January 26, 2017
- Manufacturer:
- KIA
SummaryTSB: CHATTER/RATTLE NOISE FROM ENGINE AFTER COLD SOAK - THIS BULLETIN PROVIDES INFORMATION ABOUT THE TIMING CHAIN TENSIONER REPLACEMENT ON SOME 2014~16MY CADENZA (VG), PRODUCED FROM FEBRUARY 1, 2013 THROUGH JANUARY 7, 2016, AND SOME 2014~2015MY SORENTO (XMA) VEHICLES, PRODUCED FROM DECEMBER 17, 2012 THROUGH DECEMBER 11, 2014, WHICH MAY EXPERIENCE A BRIEF CHATTERING OR RATTLING NOISE CONCERN FROM THE ENGINE ON START-UP, AFTER A COLD SOAK. AFTER CONFIRMING THE NOISE CONCERN, FOLLOW THE PROCEDURES OUTLINED IN THIS TSB TO RESOLVE THE CONCERN.
Associated Products (5)Associated Documents - June 29, 2016•Document ID: 10089301Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- TSBENG149
- Date Added:
- January 23, 2017
- Manufacturer:
- KIA
SummaryTSB: 2.4 GDI MIL ON WITH DTC(S) P0263/ P0266/ P0269/ P0272 - THIS BULLETIN PROVIDES INFORMATION ABOUT THE REPLACEMENT OF THE FUEL INJECTORS IN SOME SORENTO (XMA) PRODUCED 12/17/2012~12/11/2014, OPTIMA (QF) PRODUCED 07/28/2013~10/02/2015, OPTIMA (TF) PRODUCED 09/09/2013~07/23/2015 2014~2015MY, AND SPORTAGE (SL) PRODUCED 09/01/2013~12/01/2014, WHICH MAY EXHIBIT A MALFUNCTION INDICATOR LAMP (MIL) ON ALONG WITH DTCS P0263, P0266, P0269 AND/OR P0272. FOLLOW THE PROCEDURE OUTLINED IN THIS BULLETIN TO DIAGNOSE AND REPLACE THE AFFECTED INJECTOR TO CORRECT THE CONCERN.
Associated Products (6)Associated Documents - June 23, 2016•Document ID: 10089303Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSBELE085R1
- Date Added:
- January 23, 2017
- Manufacturer:
- KIA
SummaryTSB: UVO SOFTWARE UPGRADE - MEDIA BUTTON INOPERATIVE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM OF SOME 2014~2015MY SPORTAGE (SL), FORTE (YD), OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND SORENTO (XMA) VEHICLES, WHICH MAY EXHIBIT AN INOPERATIVE UVO MEDIA BUTTON.
Associated Products (8)Associated Documents - June 22, 2016•Document ID: 10094565Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- WTY003BULLETIN
- Date Added:
- March 10, 2017
- Manufacturer:
- KIA
SummaryWARRANTY BULLETIN: WTY003 - 2011-2015 MY SORENTO DRIVER'S FRONT AIRBAG CLOCK SPRING ASSEMBLY WARRANTY EXTENSION (WTY003) - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIAS SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT ADVISES THE DRIVER TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVERS AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT. KIA IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THIS WARRANTY EXTENSION ADDRESSES FAILURES OF THE DRIVERS FRONT AIRBAG CLOCK SPRING AS REPORTED BY SOME VEHICLE OWNERS, AS WELL AS THE DIAGNOSIS OF ANY CONCERNS RELATED TO THE AIRBAG WARNING LIGHT.
Associated Products (5)Associated Documents - June 18, 2016•Document ID: 10094570Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- WTY003OWNER
- Date Added:
- March 10, 2017
- Manufacturer:
- KIA
SummaryOWNER LETTER: WTY003 - DEAR KIA SORENTO OWNER: KIA IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY TO 15 YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCKSPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIAS SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT, ADVISES YOU TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVERS AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT.
Associated Products (5)Associated Documents - June 17, 2016•Document ID: 10094571Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- WTY003QA
- Date Added:
- March 10, 2017
- Manufacturer:
- KIA
SummaryQ AND A: WTY003 - 2011-2015 MY SORENTO DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY KIA NEW VEHICLE LIMITED WARRANTY EXTENSION Q & A
Associated Products (5)Associated Documents - June 17, 2016•Document ID: 10094569Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- WTY003DEALERPSM
- Date Added:
- March 10, 2017
- Manufacturer:
- KIA
SummaryDEALER PARTS AND SERVICE MANAGER MEMO: WTY003 - KIA MOTORS AMERICA, INC. IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. KIAS SYSTEM IS DESIGNED TO ILLUMINATE THE AIRBAG WARNING LIGHT WHEN ELECTRICAL RESISTANCE INCREASES, WHICH CAN BE CONTRIBUTED TO BY USAGE PATTERNS AND ENVIRONMENTAL CONDITIONS. ILLUMINATION OF THE AIRBAG WARNING LIGHT ADVISES THE DRIVER TO HAVE THE SYSTEM INSPECTED AND REPAIRED. IF CONTINUED TO BE USED WITHOUT REPAIR, THE DRIVERS AIRBAG MAY EVENTUALLY NOT DEPLOY IN A FRONTAL IMPACT.
Associated Products (5)Associated Documents - June 17, 2016•Document ID: 10094568Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- WTY003FORM
- Date Added:
- March 10, 2017
- Manufacturer:
- KIA
SummaryREQUEST FOR REIMBURSEMENT FORM: WTY003 - IF YOU HAVE PAID TO HAVE THE AIRBAG CLOCK SPRING ASSEMBLY REPLACED, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. MAIL THIS COMPLETED REQUEST FOR REIMBURSEMENT FORM TO KIA, ALONG WITH DOCUMENTATION SPECIFIED BELOW, FOR REVIEW AND CONSIDERATION AT THE FOLLOWING ADDRESS: CONSUMER ASSISTANCE CENTER, KIA MOTORS AMERICA, INC., P.O. BOX 52410, IRVINE, CA 92619-2410
Associated Products (5)Associated Documents - June 17, 2016•Document ID: 10094567Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- WTY003DEALERP
- Date Added:
- March 10, 2017
- Manufacturer:
- KIA
SummaryDEALER PRINCIPAL MEMO: WTY003 - KIA MOTORS AMERICA, INC. IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVERS FRONT AIRBAG CLOCK SPRING ASSEMBLY ON 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN (15) YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. THE CLOCK SPRING IS AN ELECTRICAL CONNECTION WHICH ROTATES WITH THE STEERING WHEEL TO MAINTAIN PROPER FUNCTIONING OF THE AIRBAG UNIT. THIS WARRANTY EXTENSION ADDRESSES FAILURES OF THE DRIVERS FRONT AIRBAG CLOCK SPRING AS REPORTED BY SOME VEHICLE OWNERS, AS WELL AS THE DIAGNOSIS OF ANY CONCERNS RELATED TO THE AIRBAG WARNING LIGHT.
Associated Products (5)Associated Documents - June 17, 2016•Document ID: 10089307Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; AIR BAGS
- Mfr Comm. #:
- TSBELE108
- Date Added:
- January 23, 2017
- Manufacturer:
- KIA
SummaryTSB: AIRBAG WARNING LIGHT ON - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE CLOCK SPRING ASSEMBLY ON 2011MY 2015MY SORENTO (XMA) VEHICLES. IF THE AIRBAG WARNING LIGHT IS ON WITH ANY OF THE DTCS LISTED BELOW, FOLLOW THE PROCEDURE OUTLINED TO RESOLVE THE ISSUE.
Associated Products (5)Associated Documents - June 8, 2016•Document ID: 10089312Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSBELE100R3
- Date Added:
- January 23, 2017
- Manufacturer:
- KIA
SummaryCOMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA)/(UMA), OPTIMA (TF HEV), FORTE (YD), SPORTAGE (SL) 2015~2016MY SEDONA (YP), AND 2014-2015(MY) OPTIMA (QT/TF) VEHICLES TO ADDRESS INCOMING RING VOLUME TOO LOUD COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION (VR). FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.
Associated Products (18)Associated Documents - April 21, 2016•Document ID: 10183433Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- TSBELE100R2
- Date Added:
- December 3, 2020
- Manufacturer:
- KIA
SummaryTSB - COMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure for upgrading the UVO system on some 2014~2016MY Soul (PS), Sorento (XMa), Optima (TF/QF), Forte (YD) and Sportage (SL) vehicles to address "Incoming ring volume too loud" complaints when using certain smartphones (non-iPhone). Additionally, in 2014MY vehicles the upgrade will also improve Bluetooth connectivity and voice recognition.
Associated Products (15)Associated Documents - April 21, 2016•Document ID: 10079901Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB-ELE-100R2
- Date Added:
- September 13, 2016
- Manufacturer:
- KIA
SummaryCOMBINATION TSB / SERVICE ACTION: UVO SYSTEM UPGRADE (SA222) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2014~2016MY SOUL (PS), SORENTO (XMA), OPTIMA (TF/QF), FORTE (YD) AND SPORTAGE (SL) VEHICLES TO ADDRESS INCOMING RING VOLUME TOO LOUD COMPLAINTS WHEN USING CERTAIN SMARTPHONES (NON-IPHONE). ADDITIONALLY, IN 2014MY VEHICLES THE UPGRADE WILL ALSO IMPROVE BLUETOOTH CONNECTIVITY AND VOICE RECOGNITION. FOR VEHICLES NOT ON THE AFFECTED VEHICLES LIST, BUT WITH A CUSTOMER CONCERN AS DESCRIBED ABOVE, PERFORM THE FOLLOWING PROCEDURE OUTLINED IN THIS BULLETIN AND SUBMIT A WARRANTY CLAIM PER "CUSTOMER CONCERN" (STANDARD TSB) CLAIM INFORMATION ON PAGE 10.
Associated Products (18)Associated Documents - April 4, 2016•Document ID: 10183431Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- PS443
- Date Added:
- December 3, 2020
- Manufacturer:
- KIA
SummaryTSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device
Associated Products (127)2016 Kia Cadenza2016 Kia Forte2016 Kia Forte Koup2016 Kia K9002016 Kia Optima2016 Kia Rio2016 Kia Sedona2016 Kia Sorento2016 Kia Soul2016 Kia Sportage2015 Kia Cadenza2015 Kia Forte2015 Kia Forte Koup2015 Kia K9002015 Kia Optima2015 Kia Rio2015 Kia Sedona2015 Kia Sorento2015 Kia Soul2015 Kia Sportage+ 107 moreAssociated Documents - March 17, 2016•Document ID: 10091948Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; EQUIPMENT
- Mfr Comm. #:
- TSB BOD117_SA200
- Date Added:
- February 16, 2017
- Manufacturer:
- KIA
SummaryTHIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EXTERIOR DOOR HANDLE TRIM CAP OF SOME 2015-2015 MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 1, 2013 THROUGH MAY 14, 2014, WHICH MAY EXPERIENCE A LOOSE OR MISSING EXTERIOR REAR DOOR HANDLE CAP(S). FOLLOW THE PROCEDURE IN THIS BULLETIN TO REPLACE BOTH EXTERIOR REAR DOOR HANDLE TRIM CAPS, EVEN WHEN ONLY ONE (1) TRIM CAP IS AFFECTED.
Associated Products (2)Associated Documents