Kia Seltos Complaints (2021)

380 consumer complaints on file.

#11455432March 6, 2022
ENGINE
Car was put into park and the car kept moving,turned car off to stop This has happened 2 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454406February 28, 2022
ELECTRICAL SYSTEM
For the second time in the past month the car would not start. Appears to be due to a dead battery however the dealership has been unable to locate a problem. Looking online and it appears to be a issue that Kia is aware of but not owning up to. This is my wife's car and should she get stranded her personal safety could be at risk. The dealership did admit that there could be something like an electrical component that stays on and is causing the drain but they said it could take a long time to find it or they might never find it. The car has only 8700 miles on it. We recently saw a recall on other kias that are catching fire. Could this be a similar component that is draining our car battery?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453352February 22, 2022
ENGINE
The contact leased a 2021 Kia Seltos. The contact stated that on three separate occasions, the vehicle stalled with the engine oil warning light illuminated on the instrument panel. The contact stated that with each failure, the oil level was low before the next scheduled oil changed. When the first failure occurred, the contact had taken the vehicle to the dealer and oil was added. After the second failure, the dealer informed that contact that oil was discovered on the spark plugs and that the engine needed to be replaced. The engine was replaced however, the failure occurred for a third time. After the third failure the contact took the vehicle to Gary Lang Kia (1121 State Route 31, Building 3, McHenry, IL 60050) and he was informed that the engine needed to be replaced. The vehicle was not diagnosed. The contact made multiple attempts to reach the manufacturer but had yet to be receive a response. The vehicle had yet to be repaired and remained in the possession of the last dealer. The failure mileage was approximately 6,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450214February 3, 2022
ENGINE, ELECTRICAL SYSTEM
My 2021 Kia Seltos shut off while I was driving it. This happened once in July 2021, I was at a stop sign and I attributed it to not driving it in a while and the extreme summer heat. But on January 31st, I had turned my car on, I let it “warm up” and then I started to drive. To my surprise, as I was driving my car shut off. It first felt like the gas pedal was hardly working then the car began to slow down and I had no control over the acceleration or breaks. Then, the check engine light, battery light, and oil light all appeared on my dashboard and the car came to a complete stop. And all functions on the car were not functioning. Fortunately, no other cars were around and I wasn’t injured. I was able to restart my car and drive back to a driveway with the engine sounding louder than normal and the only the check engine light on. From there, Kia towed my car to the dealership, ran a diagnostic check on the engine, checked the sparks plugs, drove it 25 miles. Since the problem didn’t occur while they had it, I have been informed “nothing is wrong with my car”. I called Kia customer service and was informed that despite the similar claims on this website, no recall or issue had been formally filed for kia to take care of. I questioned what the next steps would be and as of now I am left to continue to drive a car that shut off on me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448413January 21, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I pulled up to a busy intersection which had a stoplight that had just turned red. As I was waiting there, all of a sudden my car just died. The engine stopped and no electrical was working either. There were no warning lights or messages at all. I tried to start it, but to no avail. The cars shifter was also locked in the drive position. I turned the hazard lights on as I was trying to figure out what was going on. My safety and the safety of my children, who were in the car at the time, was put at risk as drivers behind me were growing impatient as light turned green and I couldn’t move.There were no warning lights that went on prior to the car failing, or after i got the car started again. On about my fifth try of trying to start it, the car slowly started up again and I was able to pull into a nearby parking lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448189January 20, 2022
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
The contact owns a 2021 Kia Seltos. The contact stated that while stopped, the fuel-saving system would turn off the engine however, whenever the brake pedal was released, the engine failed to immediately restart. The contact then had to turn off and restart the vehicle. The failure had occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447466January 14, 2022
UNKNOWN OR OTHER
Along with hundreds of others who have had their KIAS stolen, my 2021 Kia Seltos S was stolen on January 11th at approximately 3:30 p.m. from a busy Walgreens parking lot in Milwaukee Wisconsin. In under 5 minutes of being in the store, the back passenger small window was smashed and the car was accessed. My two kids backpacks and school laptops and my son's cell phone were in the vehicle as well when it was stolen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446471January 6, 2022
ENGINE
The contact owns a 2021 Kia Altos. The contact stated that upon taking the vehicle to an independent mechanic several times, he was informed that the vehicle was consuming an excessive amount of engine oil. The contact also stated that the vehicle was making abnormal rattling sounds while driving. There were no warning lights illuminated. The contact received a recall notification for NHTSA Campaign Number: 21V259000 (Engine). The vehicle was taken to the dealer and the contact was informed that the piston-ring noise sensing software would be installed. The contact declined the installation of the software and advised the dealer that the piston rings or the engine should be replaced instead. The recall repair was not completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but did not provide any assistance and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was approximately 45,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446209January 4, 2022
STEERING
Safety System Failure. MY CAR WAS STOLEN TODAY. Even with a Club on the steering wheel. it was gone in minutes. Why do thieves look for Kia's? Because they know they can steal them fast. Shame on you for not putting better practices in place to help prevent this, or deter them at least or slow down the process at minimal. My car is a 2021 with less than 5000 mi on it. How am I going to replace this with the money I will need down and the deductible if I need repaired? you should be held somewhtat repsonsible for your lack of theft precautions put in place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445627December 30, 2021
ENGINE
Im on my 2nd kia and im so over it. I have a 2021 kia seltos and i took it in for the recall and my scheduled maintenance for july 9th 2021, I scheduled my app a week out and i had been noticing my engine running strange off and on for awhile but its a new car so i thought i was being paranoid until i saw the recall. Then the day before my appointment the check engine light comes on. I checked the oil and it didnt even register on the stick, had my dad also check it to confirm! He added 2 quarts to it just to get me to the next day. Take it in and tell them my light has come on now and that its been running rough. When they call they say nothing, pick up my car they tell me nothing! The notes say the piston oil ring was performed? What was performed? It passed the recall test? What are they looking for? Why was my check engine light on?! And then i read in the notes that the oil was dirty and 3/4 of a quart below fill mark. It also says .i have a maintenance package on a new car..i take it in when im supposed to and only to kia. It also said cel is not on at this time and ran fault code "p0011- intake timing over advanced" stored as history and that they cleared dtc reset adaptive values and further diag will bbe required if dtc returns..no one seems concerened why i have a code stored in history or why the light was on one day and off another. It still sounds terrible most of the time and the oil level is magically decreasing and no signs of a leak took it in 10/6/21 and they say they check it out and that nothing is wrong and send me on my way. 12/6/21 go in for oil change multi point inspectionand winterization and they tell me they also need to check a recall...all good again. 12/30/21 driving my car and my check engine light starts flashing while im driving about 55. Its at the shop now! Im beyond stressed and heated over this. I have 2 toddlers i drive around in this car. I need it to be SAFE and RELIABLE! Im paying way to much for this car to be dealing with
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445378December 29, 2021
ELECTRICAL SYSTEM
The entire electrical system (display, gauges, exterior lights, etc.) resets while driving. This may be a one off or may happen several times in a few minutes. The engine never stops running, which is good as this happened in the interstate. In the dark, this could be dangerous as the headlights and taillights go out for a moment. I am not aware if this is easily replicated or if this poses issues to other systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445029December 27, 2021
ENGINE
The car shut off completely while driving without warning. The car was restarted and the check engine light turned on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444911December 24, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
The car sometimes will be locked in park and unable to move. Sometimes the dashboard lights up with all error lights and auto shuts the car off in the middle of driving. Sometimes on the highway, the speed notifier goest to 0mph when I am going atleast 65-70mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444630December 21, 2021
POWER TRAIN
TRANSMISSION FAILURE REQUIRING TRANSMISSION REPLACEMENT. After approximately 17,700 miles the engine surged and the check engine light illuminated. After the vehicle was stopped, the transmission would no go into reverse. Vehicle was towed to Kia dealer service department, Diagnosis was transmission failure requiring complete transmission replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444562December 21, 2021
ENGINE, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
July 2021, While my son and daughter were driving the car engine shut off, the brakes, the gas pedal and steering wheel locked. The vehicle was on a slight incline and rolled backwards. My son quickly pulled the emergency brake in order to stop the vehicle from going into the vehicle behind him. The vehicle was restarted and all the problems were gone. We brought the vehicle to the dealer. They checked and found nothing wrong and could not recreate the problem. At the same time the dealer performed the recall 21V259 (letter dated 6/11/2021) which was rectified by performing an engine vibration inspection which passed. At that time we also reported a ticking sound coming from the engine which the dealer stated is a normal noise from the injectors. A NY state inspection was also performed and passed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443913December 15, 2021
UNKNOWN OR OTHER
I took my car 4 times to the dealer telling them it shut off. N they refused to do more work on the car due to they could not recreate the incident. Means they went ahead and put me in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443459December 11, 2021
POWER TRAIN, UNKNOWN OR OTHER
My car Cutts off while driving especially when I’m Turning happening more frequently now it’s shuts off all dash lights come on and I have to put it back in park and start it up agian
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442431December 2, 2021
POWER TRAIN
Brand new car on Dec 2020. Second time with a transmission problem. Was repaired at 6500 miles in June of this year. Dealer replaced it with a re-manufactured one. At 9300 miles I was driving in cruise control at about 70 miles per hour for a couple hours and while going up a long hill the transmission started slipping again and rpms went from 2000 to 4000 while it was trying to shift. The car began to shudder just like back it june so I knew the transmission was going. I slowed down and pulled off highway as the transmission continued to slip and had no power to go above 20 mph. I saw a parking lot up the hill to pull over at to be more safe off the highway and the rpms went up to 6000 and barely moved car then it caught and lurched the car forward and I almost hit the sign in the parking lot. I waited over 3 hours for a tow truck and after car cooled it did move enough to get it near the tow truck to be pulled up on the flatbed. This car needs a beefier transmission or some kind of cooler or warning light to prevent accidents. When is it a lemon and due for recall??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439455November 5, 2021
ENGINE
The engine shut off while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439111November 2, 2021
UNKNOWN OR OTHER
My car was stolen. No alarm sounded when window broken in front-passenger side. Car was locked and alarm set. It has come to my attention through various news outlets and via class-action lawsuit filed in Milwaukee, WI that there is a security flaw in Kia’s vehicles dating 2011-present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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