Kia Rondo Complaints (2008)

97 consumer complaints on file.

#10378263January 22, 2011
ELECTRICAL SYSTEM
I TRIED UNSUCCESSFULLY (3 TIME) TO TURN OFF MY CRUISE CONTROL AS TRAFFIC GOT SLOWER. I WAS UNABLE TO GET THE CRUISE CONTROL TO TURN OFF BY USING THE OFF (CANCEL) BUTTON ON THE STEERING WHEEL, TAPPING THE BRAKE TO TURN IT OFF DIDN'T WORK EITHER. I DID END UP COMING TO A STOP (SKIDDING TO A STOP) IN THE MIDDLE OF A SNOW BANK IN A FIELD OFF THE SIDE OF THE ROAD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10370863December 16, 2010
VEHICLE SPEED CONTROL
THERE WERE THINGS LEADING UP TO THE INCIDENT THAT I WAS NOT AWARE OF AS A PROBLEM AS THE ESC LIGHT WOULD GO ON, BUT THEN IT WOULD TURN OFF AND I WAS ALWAYS TOLD THAT I DON'T HAVE A PROBLEM WITH ANYTHING UNLESS THE LIGHT GOES ON AND STAYS ON, SO I NEVER HAD IT CHECKED. THE OTHER NIGHT AS I WAS DRIVING DOWN THE ROAD I HAD MY 2008 KIA RONDO IN CRUISE CONTROL. WHEN I NEEDED TO BREAK, THE CAR SLOWED DOWN A LITTLE, BUT THE AUTOMATIC CRUISE CONTROL CONTINUED TO ACCELERATE MY CAR. THE PRACTICE OF APPLYING THE BREAK DID NOT TURN OFF THE CRUISE CONTROL AND I CONTINUED TO ACCELERATE. ONLY WHEN I HIT THE CANCEL BUTTON ON THE COLUMN DID THE CRUISE CONTROL TURN OFF. WHEN I GOT TO THE LOCATION I NEEDED TO GO TO I COULD ONLY GET THE CAR TO GO FROM DRIVE INTO NEUTRAL. IT WOULD NOT GO BACK INTO PARK AND LET ME TAKE THE KEYS OUT OF THE CAR. WHEN I WENT BACK HOME THIS STOPPED AND EVERYTHING WENT BACK TO NORMAL. UPON CALLING THE DEALERSHIP WITH WHAT WAS GOING ON, THEY ASKED IF I EVER HAD THE BREAK SWITCH REPLACED. I SAID NO. THEY SAID IT SOUNDED LIKE THAT WAS WHAT IT WAS, BUT IF IT WERE UNDER RECALL, I WOULD HAVE GOTTEN A NOTICE. THEY SAID THEY WOULD TAKE CARE OF IT ANYWAY. I LOOKED AND SAW THAT THE 2007 RONDO HAD A RECALL WITH THE EXACT SAME THING MY CAR HAS BEEN EXPERIENCING. WHEN I GOT TO THE DEALERSHIP I WAS TOLD THAT BECAUSE I NOW HAD 69,000 MILES ON MY CAR, THAT THEY WOULD HAVE TO CHARGE ME TO REPLACE THE SWITCH. BUT, HAD I GONE IN BEFORE 60,000 THEY ARE JUST REPLACING THEM AUTOMATICALLY IN ALL RONDO VEHICLES. IT FEELS TO ME THAT THEY ARE TRYING TO GET AROUND ANOTHER RECALL, BUT TRYING TO MAKE MONEY ON THOSE OF US WHO DRIVE LONG DISTANCES AT WORK AND ARE NOW HAVING PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342028July 8, 2010
SUSPENSION:REAR
I OWN A 2008 KIA RONDO AND FOUND OUT THERE IS NO WAY TO ALIGN THE REAR TIRES AND MY BACK END IS SO BAD THAT THE TIRES ARE TIPPING. I HAVE CONTACTED KIA SEVERAL TIMES AND HAVE BEEN TOLD THE ENGINEERS ARE WORKING ON A FIX BUT IT HAS BEEN OVER TWO MONTHS. MY TIRES ARE SO WORN OUT FROM THE MISALIGNMENT THAT THE CAR SOUNDS LIKE A TANK GOING DOWN THE STREET AND WHEN IT RAINS IT IS HARD TO CONTROL THE CAR. KIA HAS OFFERED TO REPLACE THE TIRES BUT UNLESS THE UNDERLINING PROBLEM IS FIXED IN A FEW MONTHS I WILL BE BACK TO SQUARE ONE. THE CAR IS UNSAFE TO DRIVE IN ITS PRESENT CONDITION BUT KIA HAS DONE NOTHING TO RESOLVE THE ISSUE. PLEASE HELP AND HAVE THIS CAR RECALLED AND HAVE KIA BE HELD RESPONSIBLE FOR THE MANUFACTURING DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340734June 30, 2010
STEERING
THE CONTACT OWNS A 2008 KIA RONDO. AS YOU ARE DRIVING THE VEHICLE IT IS VERY HARD TO STEER, THE STEERING WHEEL LOCKS UP ON YOU. THIS HAS HAPPEN AT LEAST FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, THE MECHANIC TEST DROVE THE VEHICLE, AND FOUND NO PROBLEM, AND THE FAILURE COULD NOT BE DUPLICATED. SHE WAS ADVISED TO JERK THE WHEEL TO GET IT OUT OF THE LOCK POSITION. THE MANUFACTURER HAS NOT BEEN NOTIFIED; I PROVIDED THE NUMBER 800-333-4542 TO HER. THE FAILURE MILEAGE WAS 39, 00 AND THE CURRENT MILEAGE WAS 40,000.DWH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331138May 19, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 KIA RONDO. WHILE DRIVING AT APPROXIMATELY 35 MPH APPROACHING A TRAFFIC LIGHT, THE CONTACT ENGAGED THE BRAKES BUT THE VEHICLE DID NOT SLOW DOWN. THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED SHE ENGAGED THE BRAKES HARDER AND CRASHED INTO THE VEHICLE IN FRONT AND THAT VEHICLE CONTINUED TO MOVE FORWARD. NO POLICE REPORT WAS FILED THE VEHICLE. THE CONTACT STATED THE FAILURE OCCURRED PREVIOUSLY BEFORE AND THE DEALER ADJUSTED THE THROTTLE. THE VEHICLE HAD NOT BEEN REPAIRED FOR THIS FAILURE. THE FAILURE AND CURRENT MILEAGE WERE APPROXIMATELY 60,200.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10327676April 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL* THE CONTACT OWNS A 2008 KIA RONDO. THE CONTACT STATED THE VEHICLE GEAR SHIFT SELECTOR WAS UNINTENTIONALLY BUMPED AND SHIFTED INTO DRIVE, CAUSING THE VEHICLE TO ROLL AWAY IN THE REVERSE POSITION. THE VEHICLE PROCEEDED TO CRASH INTO A NEARBY HOUSE. THE VEHICLE ENGINE WAS SHUT OFF AT THE TIME OF THE FAILURE AND THE KEYS WERE NOT IN THE IGNITION. THE POLICE ARRIVED TO THE SCENE AND A POLICE REPORT WAS FILED ACCORDINGLY. THE DEALER PERFORMED A DIAGNOSTIC TEST AND WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 21,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10303275January 29, 2010
AIR BAGS
SINGLE-CAR ACCIDENT; ROLLOVER, 2008 KIA RONDO DECLARED A TOTAL LOSS BY INSURANCE CO.; SAFETY FEATURES INCLUDED ELECTRONIC STABILITY CONTROL; 6 AIRBAGS INCLUDING SIDE/HEAD CURTAIN AND NOT ONE DEPLOYED - I SUFFER FROM APPROX 6" LESION WITH PARTIAL SKULL SHOWING (16 STAPLES) TO LEFT SIDE OF HEAD FROM THE SIDEROOF SLAMMED INTO ME; I WAS WEARING A SEATBELT AND IT SAVED MY LIFE - GLASS EXPLODED EVERYWHERE, I HAVE SEVERE WHIPLASH AND CONCUSSION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10299831January 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE 2008 KIA RONDO EX. IT JERKS WHEN THE TRANSMISSION SHIFTS FROM 2ND GEAR TO 3RD GEAR. DURING THE SHIFT, THE VEHICLES SUDDENLY PULLS BACK (FEELS LIKE THE BRAKE WAS SUDDENLY PUSHED) AND THEN ACCELERATES. THIS HAS BEEN A CONCERN FOR ME AS IT MAY LEAD INTO ACCIDENT, ESPECIALLY IN THE WINTER WHEN ROADS ARE SLIPPERY. SOMETIMES EVERYTHING SEEMS WELL. THE PROBLEM IS INTERMITTENT WITH JERK EFFECT LOW TO HIGH. I HAVE ALREADY REPORTED THREE TIMES ABOUT IT WITH THE KIA DEALER BUT THEY SAID THAT THEY HAVE NOT FOUND ANY PROBLEM AND INSISTED THAT NOTHING WAS WRONG. I DON'T KNOW WHAT I CAN DO TO HAVE THEM LOOK AT THIS ISSUE SERIOUSLY. THEY DON'T SEEM TO WANT TO DO ANYTHING ABOUT IT AND I GUESS THEY WON'T DO ANYTHING UNTIL A FEW PEOPLE REALLY GET INTO TROUBLE. THAT'S WHY I WANTED TO REPORT IT HERE AS A SAFETY PROBLEM WITH KIA RONDA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293119November 21, 2009
AIR BAGS
REAR ENDED ANOTHER CAR AT 35 MPH AND AIR BAGS DID NOT GO OFF. THE SEAT BELT NEVER CAUGHT EITHER THROWING DRIVER INTO STEERING WHEEL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10278052July 23, 2009
EXTERIOR LIGHTING
HEADLIGHTS SHINE AT A SHORT ANGLE DOWN TO THE ROAD WITH A DISTINCT HORIZON LINE CAUSING A VERY SHORT VISIBILITY DISTANCE FOR NIGHT DRIVING. THE ISSUE IS NOT AS BAD IN CITY DRIVING WHERE THERE IS AMBIENT LIGHT OR STREET LIGHTS, BUT IN THE COUNTRY, IT IS DANGEROUS WITH HILLS, CURVES, AND CREATURES OF THE NIGHT. DRIVING WITH LIGHTS ON HIGH-BEAM HELPS, BUT INTERFERES WITH VISIBILITY OF ON-COMING DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278081July 23, 2009
AIR BAGS
AIRBAG AND PASSENGER SEATBELT WARNING LIGHTS REMAIN ON AT ALL TIMES. THE CAR HAS BEEN IN FOR SERVICE SEVERAL TIMES, BUT THE PROBLEM HAS NOT BEEN CORRECTED. THE WARNING LIGHTS ARE ONLY A MINOR NUISANCE, BUT I WAS TOLD THAT WHEN THE LIGHT IS ON, THE AIRBAG IS INOPERABLE AND WOULD NOT DEPLOY IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278076July 23, 2009
STEERING
SEVERE VIBRATION AND SHAKING FELT IN STEERING WHEEL AND SEAT WHILE DRIVING AT SPEED OVER 50 MPH. DEALERSHIP HAS BALANCED WHEELS, RESURFACED ROTORS, WORKED ON BRAKES, AND IS STILL UNABLE TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274051June 16, 2009
ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL
I TOOK MY 2008 RONDO IN TO STEVEN KIA ON 4/10/2009 BECAUSE THE CHECK ENGINE LIGHT WAS ON. THEY STILL HAVE NOT FIXED MY CAR AND IT HAS BEEN IN THEIR SHOP FOR OVER 60 DAYS. THEY SAY THE ENGINE HAS DEFECTIVE PARTS. I WANT TO KNOW IF KIA WILL GIVE ME A CAR THAT IS NOT DEFECTIVE OR RETURN MY PURCHASE COST. IF THIS CAR IS DEFECTIVE THEN I WANT TO GET ANOTHER CAR. I BOUGHT IT FOR MY DAUGHTER AND I NO LONGER TRUST THAT SHE WILL BE DRIVING A SAFE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266630April 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 KIA RONDO LX. THE TRANSMISSION IS STALLING AND GRINDING THE GEARS. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY SIX TIMES. THIS FAILURE HAS OCCURRED SINCE THERE MONTHS AGO WHICH IS WHEN THE VEHICLE WAS PURCHASED. THE KIA MANUFACTURER SENT A LETTER TO THE DEALER TO REPLACE THE TRANSMISSION AND THEY REFUSE TO REPLACE IT. THE FAILURE MILEAGE WAS 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261468March 10, 2009
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2008 KIA RONDO LX (V6) WHICH HAS AROUND 6300MILES. I AM THE FIRST OWNER AND DROVE IT FOR THE LAST 6 MONTHS. EVEN EPA FUEL ECONOMY ESTIMATES ARE 18 MPG (CITY : 14 TO 22 MPG) AND 26 MPG (HIGHWAY: 21 TO 31 MPG) AT THE WINDOW STICKER, THEY WERE NOT REALISTIC. I DO NOT COMPLAIN ON CITY MPG AND IT IS 19-20 MPG IN AVERAGE BUT IN HIGHWAY MPG, IT WAS VERY DISAPPOINTING. I HAD SEVERAL TRAVELS WHICH TAKE 2 HOURS AT THE SPEED OF 65-70 MPG. EVERY TIME, IT WAS 21-22 MPG IN AVERAGE. THE BEST ONE WITH 65 MPH USING CRUISE CONTROL WAS 23.2MPG. I HAVE NEVER HAD 31 MPG AT ALL AS WELL AS HIGHWAY AVERAGE MPG OF 26. SO I THINK THAT KIA A LOT OVERSTATED THE HIGHWAY MPG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250242December 1, 2008
STRUCTURE
THE CAR VIBRATES AND MAKES LOUD NOISE WHEN ROLLING DOWN ANY OF THE REAR WINDOWS. *TR ,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240188August 29, 2008
VISIBILITY, STRUCTURE
MY WIFE AND I RECENTLY BOUGHT A BRAND NEW KIA RONDO WITH 18 MILES ON IT. WE PAID CASH FOR THE VEHICLE IN ORDER TO AVOID EXPENSIVE INTEREST PAYMENTS. WHILE DRIVING THE CAR HOME FOR THE FIRST TIME MY WIFE NOTICED THAT THE WINDOWS MAKE A WHISTLING NOISE LIKE THE WINDOW IS CRACKED OPEN. ANY TIME THE VEHICLE IS DRIVEN OVER 30 MPH THE NOISE CAN BE HEARD. THE VERY NEXT DAY MY WIFE MADE AN APPOINTMENT TO HAVE IT LOOKED AT. THE DEALERSHIP COULDN'T TELL WHAT WAS WRONG WITH IT SO THEY OPENED A CASE WITH KIA. AFTER 3 MONTHS OF GOING BACK AND FORTH WITH THE DEALERSHIP AND KIA THEY TOLD US THAT THE NOISE WASN'T A DEFECT BUT PART A CHARACTERISTIC OF THE MODEL AND THAT IT IS NOT A SUBSTANTIAL IMPAIRMENT TO THE VALUE, SAFETY, OR USE. THE BROCHURE ON THE RONDO CLAIMS THAT THE RONDO "IS EQUIPPED WITH A RANGE OF STRUCTURAL AND TECHNOLOGICAL REFINEMENTS THAT REDUCE CABIN NOISE AND ROAD VIBRATION TO DELIVER A QUIET RIDE." I CAN HEAR THE WIND NOISE OVER THE RADIO. NEEDLESS TO SAY MY WIFE AND I ARE VERY UPSET. MY WIFE HATES THE CAR THAT WE BOUGHT FOR HER TO DRIVE. WE ARE CONCERNED BECAUSE THEY CAN'T DETERMINE WHAT IS CAUSING THE NOISE. WE ALSO HAVE TWO CHILDREN UNDER TWO AND THE RECENT LINK BETWEEN AUTISM AND WHITE NOISE MAKES US FEARFUL OF PLACING THEM IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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