Kia Rio Complaints (2013)

153 consumer complaints on file.

#11553660November 5, 2023
ELECTRICAL SYSTEM, ENGINE
Fire under the hood. It's available for inspection. I opened the hood after seeing smoke and the fire blew up but I wasn't hurt. The fire department put the fire out and wrote report. I called my insurance company and got a claim for it. They said it's most likely going to be a total loss after they examine it every where. I took it to Kia for servicing on September 11,2023 and I told them I had a little whining noise but they didn't say it was anything that could be fatal. Did this car have a recall for anything?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11548828October 7, 2023
AIR BAGS, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I received a letter from KIA corporation that they would voluntarily replace a part (the clockspring assembly) in the steering wheel shaft as the malfunction would impair the proper functioning of the air bags, in the letter they stated specifically that this would not cost me any money out pocket including the diagnostic, I took the car to one of their dealers and they refused to service my vehicle if I did not pay upfront. I called another of their dealers but they also said I would have to pay for the diagnostic. I then called corporate and also corresponded with them via email but they did not solve the problem. Ever since I have been involved in two separate collisions and the air bags did not deploy, also the horn stop functioning and after doing some online research I found out it also depends on the part that was supposed to be replaced to function, the steering wheel control such as cruise control etc. also stopped working. Corporate has not gotten back to me and I feel they are just going to let it die out and not do anything about it. Meanwhile I am driving the vehicle without air bags, horn and steering wheel controls. I have no choice because my family only owns this vehicle. Please let me know what I need to do to get help to get a solution for this issue/s. thank you. Note: At this moment I only have information related to one of the collisions but I could provide for the other if need be. Also, the car belongs to my wife [XXX] ) but I was the driver at both collisions as I am the primary driver in my family household. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11542583September 5, 2023
ENGINE
The contact owns a 2013 Kia Rio. The contact stated while driving at various speeds, the vehicle stalled. After shifting to park and restarting the vehicle, the vehicle operated normally. The contact stated that the failure once occurred while driving approximately 50 MPH. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were not yet contacted. The failure mileage was 150,000. The contact called to make an appointment with Quirk Kia in Manchester. After explaining the problem they refused to make an appointment
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538827August 16, 2023
UNKNOWN OR OTHER
Question answers in order: INCIDENT DATE/LOCATION: July 28, 2023 Glastonbury, CT 1. UNKNOWN which component or system failed/malfunctioned. Fire began under hood of vehicle. Vehicle is a total loss. Vehicle has been released to Copart in New Britain, CT. 2. The car caught on fire while I was inside. Escaped without injury. Burned in close proximity to other vehicles before they were moved. Glastonbury, CT 3. UNKNOWN if this problem was reproducible 4. The vehicle was inspected by the fire marshal, police, and insurance company. UNKNOWN if Kia assessed the damage. Police Case #[XXX] Glastonbury Police Department Glastonbury, CT 5. No check engine lights or warning indicators. Only symptom was a burning smell/smoke within a couple minutes before visible flames. “INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11523730May 24, 2023
AIR BAGS
Passenger air bag light on No accidents…. Light just recently turned on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511812March 14, 2023
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2013 Kia Rio. The contact stated while starting the vehicle, the ABS warning light illuminated. The vehicle was taken to the dealer and the mechanic stated that the ABS unit needed to be replaced. The vehicle was not repaired. The manufacturer was contact, and the manufacturer stated that there was no recall for the failure. The failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511413March 12, 2023
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
Engine caught fire , oil consumption, miss firing, knocking brought to dealer they found nothing wrong with it back in December 2022. Car stopped working on March 11,2023 had fire underneath police had vehicle towed to the house. Insurance company will be here Monday. Will also be contacting Kia dealer in alliance Ohio on Monday. The engine light was on and checked missing firing cylinder one
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11493722November 15, 2022
ENGINE
I own a 2013 Kia Rio While driving my regular speed limit, my car stopped working. I heard a loud knocking sound coming from the engine compartment and it also sounded like something was lose. I tried having the car jumped but it would not start. I had to get it towed to a mechanic who diagnosed the vehicle as the starter needed replacement, oil was leaking, and oil pan gasket need to be replaced. It was also noted there was internal engine damage, but I was not notified about this before the other repairs were done & approved by me. I also had my car in the shop for the same issue on January 24, 2022 and had an oil changed then but the issue was not fixed. The repair work was completed both times but the issues was not fixed. I was informed that I needed a new motor/engine. I only have 87,000 miles on my car.. All other models have been recalled already due to engine knocking because of carbon build up. I need Kia Corporate to right the wrong & do a Recall on 2013 Kia Rio or approved me for a free engine replacement. The engines are faulty. The AC is inoperable & need to be replaced. The tech. noted on piece of paper that both cv axle boots are torn, ECM codes, PO335 Crankshaft Position Sensor, PO011 Intake Crankshaft Position Sensor, PO014 Exhaust Crankshaft Sensor, PO441 Evap Purge Valve Soildroid. The engine wasn't replaced & no further work was completed. Engine failure 87,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491609October 31, 2022
AIR BAGS
air bag sensor showing up on dash as issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491613October 31, 2022
ENGINE
100000 - low oil out (2liters) when service was completed : NO LOW OIL LIGHT WARNING 105000 - low oil out (1.5liters) when service was completed : NO LOW OIL LIGHT WARNING 110000 - low oil out (1.5liters) when service was completed : NO LOW OIL LIGHT WARNING 120000 - low oil out (1liters) when service was completed : NO LOW OIL LIGHT WARNING 120409 - Engine making knocking sound : was taken to 3 different mechanics all diagnosed with same issue of MAIN CRANK SHAFT BEARING FAILURE. Had to buy a new engine to replace. just over 100000 miles starting having issues and no warning lights. Engine is a LEMON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491616October 31, 2022
LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT
Doors latches. I have had to replace ALL door latches multiple times and also have issues with door handles not working in manual or with keyless entry. very poor design and prone to breaking or shattering the internal latch to door causing failure to locking or functional of doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484878September 16, 2022
AIR BAGS, UNKNOWN OR OTHER
I was sitting behind a S.U.V . when it started to move i doubt if we were going 5 miles I slightly moved my steering wheel not even a half a turn to move straight behind the S.U.V. My car shot to the right jumped a curb, hit a pole, thru two trees down a hill and into a fence. when it was all said and done my car wouldn't stop, my airbag never deployed and my car was totaled. i kept asking if there was a way this car could be examined.the insurance company took the car.i had started having problems prior to this incident that started around the end of May. but before that the car ran pretty good and only had 52,000 miles.1st it wouldn't start after driving it for a while. you would have to wait a few minutes and it would restart. So my husband took it to our mechanic. he couldn't find anything wrong and it even passed inspection. About a week and a half later i am driving and the car just stopped while I am driving no power.I finally get it to start again.get it to a safer place and called AAA towing. they towed it to Kia. they replaced some type of sensor i believe it was a crank.it ran smooth but it still didn't feel right.it had a hard time pulling hills and the acceleration wasn't right. it kept losing acceleration like it was going to stop on me again then it would seem to kick back in. I had planned that Weekend to take it up to pep boys for diagnostics and take it back to Kia to see what was wrong with it. but I had the incident that friday . i uploaded a police report. and i do have repair ,inspection & and tow bill if needed
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11484287September 13, 2022
SERVICE BRAKES, ENGINE
I was driving home one night and my brakes stopped working, then all the lights on my dashboard came on. Thankfully I was able to pull over safely off the freeway exit and another car pulled over next to me to let me know my car was on fire. The fire looked like it was in the center bottom of the car. I lifted the hood to the front of the car. There were two bystanders who were able to get a bucket of water and put the fire out before it got too big. There is no visible damage to the outside of the car.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11483228September 7, 2022
AIR BAGS
The contact owns a 2013 Kia Rio. The contact stated when he started the vehicle, he noticed that the air bag warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic who stated that the air bag sensor on the driver’s side needed to be replaced. The vehicle was not repaired. The dealer was contacted but a diagnostic test was not preformed. The manufacturer was not contacted. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481440August 26, 2022
ENGINE
I have 2013 Kia Rio with I have been putting oil into it for months. MONTHS! At the end of my work week, before I drive to work on Monday I check the oil. If I drive more than usual on a weekend, I check the oil on Sunday. It’s crazy ! My mechanic told me I need to replace the engine I don’t understand why I take very good care of my car. But Kia needs to a recall on all these vehicles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476493July 29, 2022
ENGINE, SERVICE BRAKES
Driving car home Going about 35 Smelled car in front of me, that car smells, seems it was my own car try to do brake To pull over. No breaks loose able to coast into parking lot use emergency brake, stop flames shut up through Car into car got out people tried to help put it out fire trucks were called.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11472921July 8, 2022
ENGINE
The contact owns a 2013 Kia Rio. The contact stated while driving approximately 50 MPH, she heard a loud knocking sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact had driven the vehicle to an independent mechanic who diagnosed the vehicle as having no oil in the engine. The contact stated that the oil was topped off and the contact was informed to return after one-month. The contact returned to the mechanic who diagnosed the vehicle as having no oil. The mechanic determined that the oil had entered the engine and that the engine needed to be replaced. Additionally, the contact stated that the air conditioning system was inoperable. The mechanic diagnosed that the A/C system needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472340July 5, 2022
UNKNOWN OR OTHER
The door locks stop working. There are a ton of complaints on the internet of the same issue, the door locks will not work with the fob or with the key.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470703June 23, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Kia Rio. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was restarted but stalled again. The vehicle was towed to an independent mechanic who informed the contact that the radiator, transmission, and other parts were melted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467019June 1, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
On 04/07/22, I took my vehicle into Covina Valley KIA to replace a fuel line that had melted being constructed too close to the engine. About a month before the line, I noticed smoke was coming from under the hood. Other parts were too close to the GDi engine and were melting, and/or burning. For instance, the ignition coil/engine wire(s) cluster plastic holder which is mounted on the engine, was melting, breaking, and burning. Also the foam from the engine cover had caught fire. My car had also been throwing a knock sensor code p0326 every year. Replace it each time. Then the last time I fixed it, I got another p0326 that changed into fuel too rich code p2192. I inquired to KIA Management about the 2015 Service Bulletin: SB-10089747-5448 concerning the constant codes. But manager said that a ECU Upgrade may not help and to come down just to clear the codes to see if that helped. The car has been maintained, oil/filter changes 3,000 miles and I am the second owner. But these problems occurred without warning. Bad manufacturing, had to also replace the Fuel Pressure Regulator Valve, Fuel Feed Pipe, and all four Injectors due to melted plastic making it into the Delivery Rail from the melted Fuel Line which is plastic. Will attached my service bill and main receipts for parts bought to rectify this problem.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0

← Back to Kia Rio