Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#10979303April 19, 2017
ENGINE
MY ENGINE STARTED KNOCKING AT 82,000MILES LOST POWER ON RODE HAD CAR TOWED HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972371April 14, 2017
ENGINE
I WAS ON MY WAY HOME FROM WORK, AND AT THE LIGHT I NOTICED MY ENGINE STARTED KNOCKING A LITTLE BUT THERE WAS NO CHECK ENGINE LIGHT, OIL LIGHT, ETC NOTIFYING ME OF ANY PROBLEM. I GAVE IT A LITTLE GAS TO GET UP THE HILL AND MY CAR SHUT OFF ALMOST INSTANTLY AND I WAS IN THE MIDDLE OF TRAFFIC HELPLESSLY TRYING TO GET OVER. I HAD MY CAR TOWED TO A KIA DEALER FOR A DIAGNOSTIC AND WAS TOLD THE ENGINE WAS BLOWN AND KIA WASNT HONORING MY ENGINE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978598April 14, 2017
ENGINE
ENGINE FAIL LOCKED UP 82,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971591April 10, 2017
ENGINE
ON NOV 18 2016 WHILE DRIVING DOWN A MAJOR HIGHWAY MY CAR JUST SHUT OFF. ALL THE LIGHTS LIGHT UP ON THE DASH AND BEFORE I PULLED OVER , I WAS DRIFTING TO THE SIDE OF THE ROAD. I GOTTEN THE CAR TO ANCIRA KIA IN SAN ANTONIO TX WHERE IT SAT TILL DEC 28 2016 BEFORE RECEIVING A CALL. THE DEALERSHIP HAD SAID THE WARRANTY WOULD NOT COVER WHAT HAD HAPPEN. THE FIRST EXCUSE THEY SAID WAS DUE TO SLUDGE IN THE ENGINE. AFTER PROVIDING RECEIPTS SHOWING THE CAR MAINTENANCE, THEY SAID IT WAS DUE BECAUSE I LET MY CAR SEAT FOR A YEAR WHILE I WAS DEPLOYED. AFTER ASKING HOW THIS COULD BE IF THE CAR WASN'T MOVED, THEY SAID THEY FOUND METAL SHAVINGS IN MY ENGINE. KIA HAD MY CAR CLOSE TO 60 DAYS FIGHTING WITH ME ON WHY THEY WOULD NOT FIX MY CAR. IT FORCED ME TO TRADE THE CAR IN SO I CAN GO TO WORK AND PROVIDE FOR MY FAMILY. MY QUESTION IS, IF THERE'S A RECALL ON MY CAR HOW WOULD I GO ABOUT FAILING PAPERWORK ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971075April 7, 2017
UNKNOWN OR OTHER
ENGINE FAILURE DUE TO LACK OF OIL PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970621April 4, 2017
STRUCTURE:BODY, VISIBILITY/WIPER
MY FOUR YEAR OLD DAUGHTER AND I WERE IN THE CAR AND WHILE DRIVING, THE SUNROOF EXPLODED. IT WAS SO LOUD, ALMOST LIKE A GUNSHOT. A SMALL AMOUNT OF GLASS ENTERED THE CAR. I WAS DRIVING STRAIGHT, SOUTHWARD, NEAR THE OSCEOLA EXIT ON I 55. THERE WAS ABSOLUTELY NO SIGN OR EVIDENCE OF ANYTHING HITTING THE GLASS. WEATHER CONDITIONS WERE CLEAR AND THE TEMPERATURE IN OSCEOLA TODAY WAS A HIGH OF 76 AND LOW OF 68 DEGREES FAHRENHEIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970401April 4, 2017
AIR BAGS, STEERING
NO PREVIOUS PROBLEMS WITH STEERING IN THE YEAR VEHICLE WAS OWNED, WAS BOUGHT PREOWNED WITH 25K MILES ON IT, NOW WITH 28K MILES ON IT. ON DAY OF ACCIDENT, ROADS WERE DAMP, WHILE DRIVING ON ROAD LITTERED WITH NUMEROUS POT HOLES AND BUMPS, CAME AROUND A CORNER ON WHAT SEEMED TO BE BUMP FREE PAVEMENT, STEERING JERKED RIGHT, CAR VEERED INTO THE GRASSY TERRAIN ALONGSIDE ROAD, COULD NOT REGAIN CONTROL OF CAR AS STEERING WAS FIGHTING ME NO MATTER WHAT I DID, RAISE IN TERRAIN FORCED PASSENGER SIDE DOWN AN DRIVER SIDE OF CAR INTO AIR, CAR CAME TO REST NEAR SIDE OF ROAD ON IT'S PASSENGER SIDE, ALSO AIR BAGS DID NOT DEPLOY. THIS CAR IS SUPPOSEDLY SAFE I BELIEVE I SURVIVED THANKS TO AN ANGEL ABOVE KEEPING ME SAFE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10968731March 27, 2017
STEERING
THE STEERING WHEEL HAS DEVELOPED A POPING OR CLICKING WHEN YOU TURN LEFT OR RIGHT. IT STOPS AFTER YOU'VE TURNED THE WHEEL MORE THAN A 1/4 TURN BUT IT FEELS LIKE THE STEERING IS NOT RESPONSIVE UNTIL YOU'VE GOTTEN PAST THAT INITIAL 1/4 WHEEL TURN. IT STARTED A WHILE BACK BUT SEEMS TO BE GETTING WORSE. IT WILL MAKE THE SOUND ANYTIME THE WHEEL IS TURNED IT DOESN'T MATTER IF YOU ARE DRIVING OR SITTING STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965933March 14, 2017
ENGINE
TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE THE CONTACT'S AUNT WAS DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE CONTINUED TO ROLL, SO THE DRIVER STEERED THE VEHICLE TO THE SIDE OF THE ROAD AND APPLIED THE BRAKES TO STOP THE VEHICLE. THE DRIVER NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE PASSENGER OF THE VEHICLE LIFTED THE HOOD AND NOTICED FLAMES. BOTH OCCUPANTS MOVED AWAY FROM THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED. THE FIRE DEPARTMENT FILED A REPORT AND THERE WERE NO INJURIES. THE CONTACT'S INSURANCE COMPANY WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10960322March 13, 2017
ELECTRICAL SYSTEM, ENGINE
CAR WE'RE NOT KEEP RUNNING IT CUTS OFF ENGINE LOCKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960393March 13, 2017
ENGINE
I JUST RECENTLY HAD MY LOCAL DEALER DUE MY ROUTINE OIL CHANGE ON MY 2013 KIA OPTIMA EX. ABOUT TWO WEEKS FROM WHEN THIS WAS DONE. I STARTED TO NOTICE SOME SLUGGISH IN MY ENGINE PERFORMANCE AND THEN AFTER HEARING A LOW KNOCKING SOUND FROM THE ENGINE. I DECIDED TO CHECK THE ENGINE OIL LEVEL TO SEE IF I WAS LOW DUE TO A PAST EXPERIENCE WITH A CAR HAVING A BAD VALVE COVER GASKET. SO, WHEN I CHECKED MY OIL LEVEL ON THE DIPSTICK IT WAS BETWEEN THE LOW AND FULL LINE. THINKING THAT THIS WAS JUST MAYBE DUE TO THE POSSIBILITY THAT THE DEALER HAD NOT PUT ENOUGH OIL IN DURING THE OIL CHANGE. I JUST BOUGHT TWO QUARTS OF 5W20 ENGINE OIL TO BRING THE OIL BACK TO THE FULL LINE ON THE DIPSTICK AND NOT VISUALLY SEEING ANY SIGNS OF OIL LEAKING ANYWHERE. HOWEVER, JUST ONE WEEK FROM WHEN I ADDED THE TWO QUARTS OF OIL. I STARTED TO HEAR THE KNOCKING SOUND AGAIN AND TO FIND OUT THAT I AM DOWN 1 QUART OF OIL. I DECIDED THEN TO PARK MY CAR UNDER A PIECE OF CARDBOARD FOR A DAY AND DO A THOROUGH LOOK FOR ANY SIGNS OF OIL LEAKING IN THE ENGINE BUT, I DID NOT COME ACROSS ANY OIL LEAKING ANYWHERE. I DECIDED THEN TO DO SOME RESEARCH ON THE INTERNET TO SEE IF OTHER KIA OWNERS WERE HAVING THIS ISSUE AND FOUND THAT MANY OTHER KIA OWNERS WITH THIS GDI MOTOR ARE HAVING THIS SAME ISSUE WITH SOME OWNERS HAVE THE MOTOR SEIZE DUE TO THE ENGINE OIL BEING LOST IN THE ENGINE BY DEFECTIVE CONNECTING RODS THAT FAIL IN THE ENGINE. I HAVE EVEN FOUND OUT THAT HYUNDAI HAS A RECALL ON THIS SAME ENGINE THAT IS BEING USED IN MY 2013 KIA OPTIMA. MY CONCERN NOW IS THAT IF KIA ENDS UP ACKNOWLEDGING THIS EVENTUALLY AS A RECALL THAT THE WARRANTY WILL BE MORE THAN 10 YEARS OR 120, 000 MILES AS WITH MY HIGHWAY TRAVEL COMMUTE DAILY TO WORK I AM OVER THIS MILEAGE. I WILL BE MAKING AN APPOINTMENT WITH THE KIA DEALER TOMORROW TO SEE WHAT THEY WILL BE ABLE TO DO AND WHAT IT MIGHT COST BEFORE I LOSE MY ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948657January 31, 2017
STEERING
WHEN DRIVING ON HIGHWAY, MY STEERING WHEEL SEEMS TO STICK. I AM CONSTANTLY OVER CORRECTING TO GET IT UNSTUCK AND STAY ON THE ROAD. IT HAPPENS TO THE LEFT AS WELL AS TO THE RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948399January 30, 2017
UNKNOWN OR OTHER
THE REAR CAMERA DOES NOT COME ON IMMEDIATELY AND SOMETIMES I HAVE BACKED UP20-40 FT BEFORE IT ENGAGES. IT IS A PROBLEM AND I RECENTLY WAS HIT BY ANOTHER CAR WHEN I WA BACKING UP BECAUSE I DIDN'T SEE THEM COMING AT ME. THIS HAS BEEN A PROBLEM SINCE THE BEGINNING OF MY NEW CAR OWNERSHIP IN 2012. DEALERSHIP SAYS NOTHING IS WRONG WITH THE FUNCTIONING OF THE CAMERA.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10947070January 23, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, THE RPMS INCREASED RAPIDLY WITHOUT WARNING. IN ADDITION, THE REMOTE PUSH TO START STOPPED WORKING AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946633January 20, 2017
ELECTRICAL SYSTEM
THE BACKUP CAMERA FAILED. IT STOPPED WORKING WHEN BACKING UP IN THE DRIVEWAY. KIA DID NOT COVER REPLACEMENT UNDER WARRANTY EVEN THOUGH KIA ISSUED A TECHNICAL SERVICE BULLETIN SAYING TO REPLACE THE CAMERA IN AREAS THAT HAVE HIGH HUMIDITY AND COLD WEATHER WITH AN IMPROVED PART. THERE SHOULD BE A RECALL FOR THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946348January 19, 2017
POWER TRAIN, STEERING
SOMETIMES HAVE TROUBLE WITH THE STEERING, IT DOESN'T LOCK UP BUT IT GETS STUCK AND DOESN'T RESPOND TO SMALL MOVEMENTS (FEELS LIKE THE STEERING WHEEL IS A FIGHT AGAINST THE MOVEMENT) WHEN DRIVING LONGER DISTANCE IN A STRAIGHT LINE.... I ALSO HAVE SOME PROBLEMS WITH THE SHIFTING WHEN I'M DRIVING SOMEWHERE BETWEEN 20 AND 30 MPH AND FEATHERING THE GAS PEDAL (USUALLY HAPPENS WHEN GOING UP AN INCLINE). LIKE THE CAR DOESN'T KNOW WHAT GEAR IT SHOULD BE IN AND SLIPS BETWEEN GEARS.... HOPE THIS HELPS YOU AND YOU COULD HELP ME THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943956January 9, 2017
SEAT BELTS
SEAT BELT WOULD NOT RELEASE,IT GOT TIGHTER ANN WOULD NOT RELEASE WHILE IN LOWE'S PARKING LOT. THERE WERE 4 PEOPLE AND AN OFF DUTY POLICEMAN TRIED TO HELP AND FINALLY STATED THAT THE BELT WOULD HAVE TO BE CUT AND THEY DID. I WAS IN DIRE STRESS AND BREATHING PROBLEM AND IN DIRE NEED OF IMMEDIATE RELEASE. A DEFINITE SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939698January 4, 2017
STEERING
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE STEERING WHEEL WAS LOOSELY CONNECTED AND NOT ALIGNED. IN ADDITION, THE STEERING WHEEL MADE AN ABNORMAL NOISE WHEN TURNING LEFT OR RIGHT. AN INDEPENDENT MECHANIC STATED THAT AN ALIGNMENT WAS UNABLE TO BE COMPLETED BECAUSE THERE WAS A RECALL THAT NEEDED TO BE REPAIRED FIRST FOR THE STEERING. THE CONTACT WAS ADVISED TO CALL A DEALER. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938670December 29, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MY STEERING HAS BEEN LOOSE SINCE 65K MILES AND CONTINUED TO DRIFT. HOWEVER THIS BIENG MY 4TH CAR I LET IT SLIDE AND WAS WAITING FOR TIME TO DO A WHEEL ALIGNMENT. HOWEVER AT 73K MILES THE EPS SENSOR WENT OFF AND NOW IS HARD TO DRIVE. THE EPS ON ALL MY VEHICLES NEVER HAD ISSUES UP TILL ITS DEATH WAY OVER 250K MILES. THE EPS SENSOR CAME ON AFTER A STOP SIGN. THEN I HEARD A SNAP THEN THE CAR WENT INTO MANUAL STEERING MODE. NOW THE EPS SENSOR IS OFF AND THE CAR IS WORKING FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937674December 27, 2016
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE REQUIRED TO BE JUMP STARTED SEVERAL OCCASIONS IN ORDER TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS DRAINED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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