Kia Optima Complaints (2014)

622 consumer complaints on file.

#11612662September 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2014 Kia Optima. The contact stated while driving 40 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The contact also stated that the failure had occurred several days earlier, but the vehicle was able to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the camshaft sensor. The vehicle was not repaired. The vehicle was towed to another independent mechanic, who additionally determined that the engine had seized due to abnormal bearing wear, resulting in irreparable engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611495August 29, 2024
SERVICE BRAKES, ENGINE
Oil consumption issues. Was informed when check engine light appeared. Oil light also appeared. Over 3qts consumed in 20 days. Car shut off while driving. Engine noisy and shaky.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611305August 28, 2024
ENGINE
Motor seized up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611334August 28, 2024
STEERING
The contact owns a 2014 Kia Optima. The contact stated while reversing and turning the steering wheel, the steering wheel felt abnormal and made an abnormal clunking sound. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to AutoZone however, the failure could not be replicated. The contact related the failure to an unknown recall. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607359August 8, 2024
ENGINE
My engine locked up while driving down the interstate. I was almost hit twice because I was in the middle lane trying to get over and it was slowly giving out. I was able to barely make it to the side of the road and cut my car completely off. Once the car was off it would not crank back up. I had it towed to a local shop. He called me the next day to inform me my engine locked up but that I had a recall on my engine for this exact issue but I would have to take it to the local Kia. BEFORE I even had it towed there I called and spoke with Kia about my recalls. They stated they were still covered and I had an extended warranty on the engine recall. Kia gets the car.. a week later they call me to tell me it is NOT the engine and only the starter! YAY! Right? Wrong, another week passes and they now call to tell me they replaced the starter and now it is my engine that is the concern, it is completely locked up and the recall will not cover it. I called the local shop back and talked to the guy there that said it should 100% be covered and he did not see an issue with my starter when he looked at it 2 days before it was towed to Kia from his shop. I would not have put a starter on the car if they would have told me there could still be an issue with the engine. They actually stated it was not the engine in the call that I approved the starter to be replaced in. Now they are wanting to charger me for the engine and the starter which was put on my car under false pretenses. They have fully taking advantage of me and that I do not know much about cars but lucky I had someone else look at it that does know a lot about cars before taking it to Kia. Otherwise I wouldn't have known they were trying to scam me. It is awful!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605911August 1, 2024
ENGINE
The contact owns a 2014 Kia Optima. The contact stated while driving at approximately 35 MPH, the vehicle stalled and restarted. The check engine warning light was blinking. The vehicle was taken to an independent mechanic, who determined that the failure was due to DTC Code: P0326 Knock Sensor (1 Circuit Range Performance Bank 1). The vehicle was towed to the local dealer, who informed the contact that there was no recall coverage for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 217,581.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603881July 22, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2014 Kia Optima. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway and observed smoke coming from the engine compartment. The contact stated that the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the engine had seized, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603160July 18, 2024
STEERING
driving down the road went over a speed bump and all the sudden the steering wheel started making a clanking noise it seem to steer fine but the steering column makes some kind of noise. i was told they have a recall on this item a bushing or something like that
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602822July 16, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I bought this from a dealer ship and it is having some issues when it is gearing down dont know if its the fuel injectors or what but its got some issue with it getting proper fuel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600797July 10, 2024
STEERING
Kia 2014 Optima LX-There are noises in the steering column when turning the wheel or going over bumps. It sounds like metal rubbing together. Took it to a mechanic and it was determined there was a coupler problem and it was recalled. The mechanic said we should take it to Kia to be fixed. I am anticipating having trouble getting them to fix it because my car year and model does not fit the total criteria. I am in New Jersey and live on the coast near long beach island. It is humid here even though NJ is not listed. [XXX] Kia recalled some 2011–2014 Optima vehicles to replace the flexible coupling in the Motor Driven Power Steering (MDPS). The recall was for vehicles produced between August 12, 2010 and December 18, 2013 that were sold or registered in areas with high humidity and warm ocean waters. The flexible coupling can wear out over time, causing noise when turning the steering wheel, especially when the car is stopped. Kia dealers replaced the coupling at no cost to customers. Please let me know how I should proceed. I will be visiting my local Kia to see if they will accomodate us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597766June 29, 2024
ENGINE
Engine died after knocking and shutting off in the middle of tragic. Engine will not even make a sound now. Spoke to the dealership ans they refused to repair my car bc 1) I stopped going to the dealership for maintenance back in 2016 and 2) I have not completed any of the recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593790June 11, 2024
STRUCTURE:BODY
White paint is peeling all over the car, in spots as large as 6 inches by 4 inches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589935May 21, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2014 Kia Optima. The contact stated that while driving at 65 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was 231,054.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587699May 8, 2024
STRUCTURE:BODY
Pearl white paint is chipping and falling off all over the car. The paint isn't sticking to the factory primer, causing paint chips to fly off while driving. This issue also exposes the unprotected steel to the elements, causing rust and weakening the car body.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587564May 7, 2024
ENGINE
My son and his pregnant fiancé were traveling on [XXX] West bound Thursday [XXX]. They just got out of a construction zone near Rolla MO. At mile marker [XXX] the engine shut down with no warning at 60 mph and all the lights on the dash came on. He had a hard time controlling the car due to the steering being very tight and the brakes were manual. They got a tow to a safe place. I drove 5 hours to meet them and used a scanner to see what codes the car had. Zero codes showed up on my scanner. The engine immobilizer was engaged. We could not get the car started so I rented a U-Haul and car dolly and brought the car back to Indiana to the Avon IN Andy Mohr Kia dealer where we bought it. It was scheduled to be seen Tues [XXX] at [XXX]. I did not hear from them, so I called at 2:30. They informed me an engine was ordered for the vehicle. The Knock sensor detected a bearing knock and shut the car down at high speed on an interstate. The car has no outstanding recalls. I asked about the Knock sensor recall for Kia and ask why the car did not go into limp mod so they could make it safely off the interstate. No response from the dealer. This is a terrible design to have the car shut down at high speeds on an interstate. This could be deadly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586738May 3, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Kia Optima. The contact stated that while driving at undisclosed speeds, the vehicle started losing motive power. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the battery needed to be replaced. However, while replacing the battery and starting the vehicle, there was white smoke coming from the front of the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586746May 3, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2014 Kia Optima. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an Auto Zone where the vehicle was scanned and diagnosed with a failure with the knock sensor. The vehicle was not repaired. The vehicle was then taken to a local independent mechanic where the knock sensor was replaced. The contact stated that the failure had recurred. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The manufacturer was made aware of the failure. The failure mileage was approximately 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585714April 28, 2024
STRUCTURE:BODY
My paint is delaminating all over my vehicle and is flying off in large sheets. My car now has metal exposed which is susceptible to rust which poses a risk to the structure of my vehicle and the potential of my windshield flying off as a result. This first started occurring less than 2 years after purchasing my vehicle in 2019. KIA fails to recognize this manufacturer defect and it continues to delaminate at an alarming rate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585588April 27, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Car caught fire, parked in driveway, partially damaged the house.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11584242April 20, 2024
UNKNOWN OR OTHER, ENGINE
My Kia motor was ordered Kia gave me a hard time to rent me a car. I went 2 months with NO Transportation. Finally I got my car back and every 3 weeks different lights are coming on. Seat belt is now own O2 sensors had to be changed Now Cadillac Converter Light is on. I didn't know that getting a new motor I would have to keep spending money that I don't have. Kia should be responsible for this it shouldn't be my fault that I'm being punished for a Bad MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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