Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11231594July 13, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHEN ATTEMPTING TO START MY VEHICLE EVERYTHING TURNED ON IN THE CAR EXCEPT THE CAR ITSELF. BRAKE PEDAL WAS STIFF AND NOTHING WOULD TURN THE ENGINE ON. IT TOOK OVER 10 MINUTES AND WAS FINALLY ABLE TO GET THE VEHICLE TO FIRE. HAS HAPPENED TWICE TODAY 7/13/19. THE VEHICLE IS A PUSH BUTTON START WITH BATTERY CHARGE OF 95% AND NEW BATTERIES IN THE FOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231407July 12, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE OPERATING THE VEHICLE, THE REAR BRAKE LIGHTS WOULD NOT ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231506July 12, 2019
EXTERIOR LIGHTING
MY BAKE TAIL LIGHT KEEP MOISTURE AND HOLDS WATER WHEN IT RAINS, WHICH HAS CAUSED ME TO REPLACE BAKE LIGHT OFTEN. THE SEALS ON THE LIGHTS AREN'T AIR TIGHT. IS THERE A RECALL ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230854July 10, 2019
ENGINE
ENGINE NOISE, SOUND LIKE SOMETHING LOSE INSIDE. WHILE RUNNING STATIONARY AND MOVING, HAVE NOT DRIVEN THE VEHICLE SINCE NOISE STARTED 3 MONTHS AGO. NOT SURE WHAT THE PROBLEM IS. READ ABOUT RECALL JUST LAST WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230331July 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 75 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AS IT CAUGHT FIRE UNDER THE HOOD. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. THE ENTIRE FRONT END OF THE VEHICLE WAS BURNED. A POLICE REPORT WAS FILED. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT SURE IF A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11230536July 9, 2019
ENGINE
CHECK ENGINE CAME ON AND CARMAX SAID IT NEEDS A NEW ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230295July 8, 2019
AIR BAGS, ENGINE
CAR STOPPED WORKING MOTOR MAKING LOUD POPPING SOUNDS AND STOPPED ON ME..THERE WAS NO INDICATION OR WARNINGS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229065July 2, 2019
ENGINE
MY BRAKES FELT LIKE THEY LOCKED UP AND GAS PEDAL WENT TO THE FLOOR SO I PULLED INTO A PARKING LOT. I WASN'T SURE OF THE PROBLEM AT ALL. I LEFT IT THERE FOR APPROXIMATELY 4HOURS BEFORE COMING BACK TO IT. I WANTED TO SEE IF THE PROBLEM STILL EXISTED BEFORE CALLING A TOW TRUCK. AFTER I HIT THE IGNITION TO START MY CAR IT BEGAN TO SMOKE IN THE ENGINE. I CALLED 911 AND BY THE TIME THEY GOT THERE IT BEGAN TO SHOOT FLAMES FROM THE ENGINE. ALL THE DAMAGE WAS IN THE ENGINE AND IT WAS COMPLETELY MELTED TO NOTHING. MY INSURANCE ADJUSTER SAID SHE HAD NEVER SEEN ANYTHING SO BAD LIKE THAT IN AN ENGINE. THE MAN AT THE COLLISION CENTER TOLD HER THAT IT LOOKED LIKE IT WAS FUELED BY GASOLINE IN THE ENGINE. OBVIOUSLY THERE WAS SOMETHING WRONG IN THE ENGINE FOR THIS TO HAPPEN. I AM JUST GLAD I WASN'T DRIVING DOWN THE ROAD WHEN IT HAPPENED. I DON'T UNDERSTAND HOW A VEHICLE CAN BE SITTING STATIONARY AND CATCH ON FIRE. MY CAR IS AT A TOTAL LOSS ACCORDING TO MY INSURANCE ADJUST TODAY. I AM VERY FRUSTRATED WITH WHAT HAPPENED AND NOW I AM WITHOUT A CAR. I WANT SOME ANSWERS AS TO WHY MY ENGINE CAUGHT ON FIRE AND I FEEL THAT KIA NEEDS TO TAKE RESPONSIBILITY FOR WHAT HAPPENED. THIS WAS THE FIRST CAR I HAVE EVER PURCHASED ON MY OWN AND I HAVE NOT EVEN HAD IT A YEAR AND THIS HAPPENS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11223173June 28, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 50 MPH, THE VEHICLE STALLED IN TRAFFIC. THE CONTACT PULLED OVER TO THE SHOULDER AND COULD NOT RESTART THE ENGINE. THE VEHICLE WAS PUSHED TO THE CONTACT'S HOME. THE VEHICLE WAS LATER RESTARTED AND DRIVEN TO QUATRO MOTORS (24820 PLYMOUTH ROAD, REDFORD MI, 48239, 313-794-9494) FROM WHERE IT WAS PURCHASED. THE VEHICLE WAS THEN TOWED TO GLASS MAN KIA (28000 TELEGRAPH RD, SOUTHFIELD, MI 48034, (855) 237-2819) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223008June 27, 2019
STEERING
THERE IS A SMALL RUBBER-LIKE COUPLING IN THE STEERING MECHANISM. IT FAILED AND PRODUCED ABOUT A QUARTER TURN OF SLACK IN THE STEERING WHEEL. IN READING TO ONLINE POSTS IT APPEARS THAT FAILURE IS COMMON. THE PARTS TECHNICIAN AT THE KIA DEALERSHIP DIDN'T NEED TO LOOK UP THE PART NUMBER...HE JUST REACHED IN A DRAWER NEARBY AND PULLED A NEW ONE OUT. THE PROBLEM CHANGED FROM A OCCASIONAL CLICK TO VERY SLOPPY STEERING WHILE DRIVING ON A 2 MILE STRETCH OF RUTTED ROAD AT APPROXIMATELY 10 MPH.. I HAVE ATTACHED A PICTURE OF THE FAILED PART AND ONE OF THE NEW PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222512June 25, 2019
ENGINE, UNKNOWN OR OTHER
MY 2013 KIA OPTIMA ENGINE SHUT OFF WHILE I WAS DRIVING AND LUCKILY I DIDNT GET INTO ACCIDENT AND WAS ABLE TO PARK NEARBY TO WAIT FOR A TOWED TRUCK. THIS IS VERY SCARY AND DANGEROUS. NOT SURE WHAT TO DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221929June 22, 2019
ENGINE
MY FRIEND WAS DRIVING MY CAR AND WHILE IN THE TURNING LANE MY CAR SHUTS OFF. CAR WOULD NOT TURN ON AND IT WOULD NOT TAKE A JUMP. THE LOCATION WAS A BUSY STREET IN MEMPHIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221440June 20, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WITHIN FIVE MINUTES OF ENTERING THE VEHICLE, THE CONTACT'S LIPS AND EYES STARTED TO BURN AND THERE WAS A FUEL ODOR INSIDE THE CABIN. THE FAILURES OCCURRED AFTER THE CONTACT FILLED THE FUEL TANK. THE CONTACT STATED THAT SHE COULD NOT BREATHE INSIDE THE VEHICLE AND THE AIR MADE HER SICK. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT AT CROWN KIA (5500 34TH ST N, ST. PETERSBURG, FL 33714, (844) 921-3247). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,439.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221472June 20, 2019
FUEL/PROPULSION SYSTEM
MY KIA WOULD JUST CUT OFF IN THE MIDDLE OF TRAFFIC IF I IDLING AT A LIGHT OR AT A STOP SIGN. I EVEN NOTICED WHEN I WHEN TO PUT FUEL IN THE TANK THE CAR HAD A HARD TIME TURNING BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221025June 18, 2019
ENGINE, POWER TRAIN, STEERING
TAKARA RECALL: MY ENGINE HAD BEEN KNOCKING/SHAKING FOR A GOOD MINUTE NOW. WHEN I HAVE IT RUNNING AND HOOD OPEN IT'S JUST VIBRATING EXTREMELY HARD AND CONSTANTLY.I'VE NOTICED IT WANTS TO STALL OR NO SHIFT CORRECTLY AFTER A DEAD STOP AND SOMETHING GOING INTO 3RD GEAR. EVEN WHILE JUST IDLING I CAN FEEL THE ENGINE SHAKING THE WHOLE CAR FROM INSIDE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11219928June 14, 2019
ENGINE
SEE SERVICE REPORT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219665June 13, 2019
ENGINE
WHILE DRIVING ON WESTBOUND 696 AT APPROX 70 MPH, THE ENGINE STALLED. CHECK ENGINE LIGHT BLINKING. ENGINE MILEAGE 120,794 RECALL SERVICE PERFORMED AT KIA DEALER AT 116,214 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219311June 11, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
ENGINE RECALL. DEALERSHIP FIRST RECEIVED VEHICLE REPAIR MARCH 4, 2019 FOR COMPLETE ENGINE REPLACEMENT DUE TO RECALL AND CAR BECOME COMPLETELY IMMOBILE WHILE ON FREEWAYS. AND TOWED TO DEALERSHIP. DEALERSHIP INFORMED ME FIRST ENGINE FAILED AND REORDERED A NEW ENGINE. RECEIVED VEHICLE BACK FROM 2ND ATTEMPT OF ENGINE REPAIR MAY 16, 2019. VEHICLE CHECK ENGINE LIGHT ILLUMINATED MAY 31,2019. RETURNED VHEICLE BACK TO DEALERSHIP. REPAIR TO HARNESS AND NOC SENSOR. RECEIVED VEHICLE BACK FOR REPAIR JUNE 8TH. ON JUNE 10TH VEHICLE BECAME IMMOBILE AGAIN WHILE DRIVING OUT OF PARKING LOT AND TOWED TO DEALERSHIP FOR REPAIR. WAITING ON DEALERSHIP FOR DETAILS OF CAR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218849June 10, 2019
HYBRID PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED AND "CHECK HYBRID BATTERY AND DO NOT RUN" WAS DISPLAYED. THE VEHICLE WAS TOWED TO ROMEO KIA OF KINGSTON (111 SCHENK DR, KINGSTON, NY), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219062June 10, 2019
FUEL/PROPULSION SYSTEM
WHEN DRIVING MY VEHICLE I CAN SMELL GAS FUMES INSIDE OF THE CAR. THIS STARTED ON THE LATTER PART OF LAST YEAR. I CONTACTED MY THE CENTER THAT SERVICES MY CAR. TOOK IT IN FOR SERVICE ASKED THEM TO CHECK FOR THE SMELL. I WAS TOLD THAT THEY DIDN'T SMELL ANYTHING. I WAS TOLD THAT I WOULD HAVE TO PAY TO HAVE A DIAGNOSTIC FEE THE HAVE IT CHECKED. I HAVE SCHEDULED TO HAVE MY CAR SERVICED ON JUNE 18 AND I WILL BE PAYING TO HAVE IT RUN THEM. CURIOUS IF THIS HAS BEEN A PROBLEM. I HAVE BECOME VERY INSECURE IN DRIVING MY CAR. WHAT ELSE CAN I DO IN THIS CASE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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