Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11268402October 14, 2019
STEERING
MY ELECTRONIC STABILITY CONTROL BOX HAD TO BE REPLACED WITH ONLY 66,000 MILES. THE STEERING BECAME BUMPY WITH NOISE. IT HAPPENED WHEN SLIGHTLY TURNING THE WHEEL IN EITHER DIRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267705October 10, 2019
ENGINE, VEHICLE SPEED CONTROL, STEERING
ON INTERSTATE 675 NORTH-GA CAR STALLED, LOST POWER TO THE ENGINE, EPS LIGHT, CHECK ENGINE LIGHT, OIL LIGHT CAME ON ON THE INSTRUMENT PANEL, NO POWER STEERING. I HAD TO CROSS TWO LANES OF INTERSTATE TRAFFIC TO TRY TO MAKE IT SAFELY TO THE SHOULDER. MY CAR WOULDN'T TURN OVER OR START. I LET THE CAR SIT FOR AN HOUR AND TRIED AGAIN TO START IT. I RECEIVED NO NOTICE OF ANY RECALLS FROM THE DEALER OR THE MANUFACTURER. IT WAS A DANGEROUS SITUATION TO BE IN ON THE INTERSTATE OR ANYWHERE FOR THAT MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267335October 9, 2019
STEERING
MY CAR HAS BEEN MAKING A VERY LOUD CLICKING SOUND IN THE STEERING. I ALSO HAVE A HARD TIME STEERING AS IT PULLS AND IT SHAKES AND WILL STEERING.. IT VERY SCARY AND IT FEELS LIKE ITS GOING TO LOCK UP AT TIMES. THE CAR ONLY HAS 23,000 MILES ON IT.. GARAGE KEPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266953October 8, 2019
AIR BAGS
CLOCK SPRING IN STEERING WHEEL BROKE. HAS BEEN LIKE THIS FOR YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266554October 6, 2019
ELECTRICAL SYSTEM, ENGINE, WHEELS
MY CAR KEEPS HAVING SOME KIND OF AN ELECTRICAL GLITCH WHERE IT SEEMS MY BATTERY IS DEAD COMPLETELY WIPES THE MEMORY FROM THE CAR THEN IT'LL START 1 MINUTE LATER, TIRES KEEP GETTING EATING FROM THE INSIDE JUST ABOVE THE RIM, MOTOR HAS BEEN MAKING A TICKING NOISE SINCE I GOT THE CAR IT WAS LOOKED AT AS ONE OF THE RECALLS AND SAID IT WAS FINE, I FEEL THIS CAR IS UNSAFE FOR ME AND MY FAMILY, THE HAS EVEN SHUT OFF AS I WAS DRIVING DOWN THE ROAD ACTED LIKE IT WAS THE BATTERY WAS DEAD AND IT STARTED A COUPLE MINUTES LATER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266660October 6, 2019
ENGINE
MY CAR PUTS OUT EXHAUST AND LOSES POWER WHILE STEPPING ON THE GAS PEDDLE. OIL DISAPPEARS WHEN THIS HAPPENS. HAVE TO PUT OIL IN MY CAR ABOUT EVERY 2 WEEKS. ENGINE LIGHT COMES ON AND CAR WON'T GO. BEEN IN SHOP 4 TIMES BUT KIA WILL NOT FIX IT CORRECTLY BECAUSE THE ENGINE CODE THAT THEY NEED TO FIX THE ENGINE DOESN'T COME ON SO I NOW DON'T HAVE A CAR TO DRIVE BECAUSE THEY SAY THE ONLY FIX IS A NEW ENGINE BUT THEY WON'T FIX IT. ON GOING ISSUE FOR PAST 5 MONTHS. SAME THING EVERYTIME. THEY PUT A BANDAGE ON IT AND THEN IT LASTS FOR ABOUT 2 TO 5 WEEKS AND THEN DIES AGAIN. SAME ISSUE EVERY SINGLE TIME. THIS HAPPENS WHILE THE CAR IS IN MOTION AND THEN WHEN IT LOSES POWER MY CAR JUST SLOWS DOWN VERY QUICKLY AND WON'T GO. DANGEROUS/SCARY WHEN THIS HAPPENS ON THE FREEWAY. THE CAR ALSO DOES THIS BUCKING WHERE IT FEELS LIKE IT IS TRYING TO GO BUT WON'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266533October 5, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
INTERMITTENT STALLING OF VEHICLE UPON SLOWING/STOPPING AT REDLIGHTS/STOP SIGNS IN WHICH ENGINE BEGINS LOSING POWER/GAS EITHER STALLS AS IF IT'S TRYING TO QUIT OR CAR STALLS & QUITS. THIS HAS HAPPENED NUMEROUS TIMES, NEARLY CAUSING ACCIDENTS & INCREASING IN FREQUENCY. I HAVE NOTICED MY MOTOR KNOCKING LOUDER & UPON VISUAL EXAM, THE ENTIRE MOTOR IS SHAKING WHICH CAN BE FELT WHILE DRIVING BUT MOST NOTICEABLE CAUSING CAR TO SHAKE WHEN AT AN IDOL. MOST RECENT, I'VE BEGAN TO SMELL A VERY STRONG ODOR OF GASOLINE UPON STARTING THE CAR BUT WORSENS UPON ACCELERATING. THE CAR IS RUNNING RICH, AND SMELL OF GASOLINE IS SO STRONG, WE HAVE TO ROLL DOWN WINDOWS. THE FUMES ARE MORE PROMINENT TOWARDS REAR OF CAR CLOSE TO EXHAUST. I CANNOT SEE ANY LEAKAGE OF FUEL WHEN LOOKING HOWEVER I AM LOSING FUEL SOMEWHERE BECAUSE MY GAS MILEAGE HAS GREATLY GOTTEN WORSE & BURNING THROUGH IT AT A FAST PACE. I TOOK IT TO KIA DEALERSHIP IN SALISBURY NC TODAY IN WHICH THEY UPGRADED COMPUTER SOFTWARE RELATED TO RECALL ON 2.4L GDI ENGINE AS I HAVE A 2013 KIA OPTIMA. MECHANIC STATES THE ENGINE TEST DID PASS BUT FEELS IT WILL NEED TO BE REPLACED AT SOME POINT?? MECHANIC SAID HE DIDN'T SMELL ANY GASOLINE BUT HE DID NOT TEST DRIVE THE CAR OR RUN DIAGNOSTIC TEST AS HE SAID I WOULD HAVE TO PAY THE $129 FEE......I DECLINED PAYING THE FEE AND REQUESTED IT BE DONE AS THIS IS A WELL KNOWN PROBLEM BUT THAT WAS DENIED. I NEED THIS ADDRESSED AND REPAIRED. IT IS DANGEROUS, COSTING ME MORE MONEY FOR GAS & AFFECTING MY JOB. PLEASE ADVISE.......THIS IS NOT ACCEPTABLE AND SHOULD NOT PLACE FINANCIAL OR SAFETY BURDENS ON OWNERS AS WE ALREADY PAY ENOUGH FINANCING AS WELL AS REGULAR/NORMAL WEAR & TEAR EXPENSES!! I'M STILL MAKING PAYMENTS ON MINE BUT BECOMING TOO DIFFICULT & DANGEROUS TO DRIVE ESP GETTING TO WORK SO I CAN SUPPORT MY FAMILY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265552October 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE EXITING THE HIGHWAY AND PASSING ANOTHER VEHICLE, ALL POWER WAS LOST TO THE VEHICLE. THE CONTACT WAS ABLE TO TURN INTO A PARKING LOT AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND SMELLED A BURNING ODOR. THE CONTACT QUICKLY EVACUATED THE VEHICLE ALONG WITH HER DISABLED DAUGHTER. THERE WERE NO FLAMES PRESENT. A TOW TRUCK DRIVER ARRIVED AT THE SCENE AND NOTICED THE BURNING ODOR. THE VEHICLE WAS TOWED TO DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVE SW, CHARLESTON, WV 25303, (855) 739-5369). THE VEHICLE WAS TOWED TO THE DEALER LAST NIGHT. THE DEALER CALLED THE CONTACT AND PROVIDED THEM WITH THE VEHICLE'S REPAIR HISTORY. THE ENGINE WAS REPAIRED SEVERAL TIMES IN THE PAST REGARDING AN UNKNOWN RECALL. IN MAY OF 2019, THE CONTACT CALLED THE MANUFACTURER BECAUSE SHE WAS CONCERNED ABOUT A KNOCKING NOISE THAT WAS GETTING LOUDER AND LOUDER. THE MANUFACTURER DIRECTED THE DEALER TO INSTALL A DEVICE TO ELIMINATE THE KNOCKING NOISE. THE DEVICE WOULD ENABLE THE VEHICLE TO BE DRIVEN 35 MPH SHOULD THE ENGINE MALFUNCTION FOR AN UNKNOWN DISTANCE. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265620October 2, 2019
STEERING
WHILE DRIVING OR AT AN IDLING POSITION WHEN THE STEERING WHEEL IS STRAIGHT AND YOU MOVE IT LEFT OR RIGHT ABOUT AN INCH THERE IS A CLICKING NOISE. IT ALSO DOES THIS WHILE DRIVING AT ANY SPEED. IT'S BEEN GOING ON FOR ABOUT 3WKS NOW. I CALLED THE RECALL CORPORATE OFFICE AND APPARENTLY THERE ARE NO RECALLS FOR THIS HOWEVER, THERE ARE NOW 120 COMPLAINTS FOR THIS SAME PROBLEM... IS SOMETHING GOING TO BE DONE OR ARE WE WAITING FOR AN ACCIDENT TO HAPPEN??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265293October 1, 2019
ENGINE
MY 2013 KIA OPTIMA EX WITH A 2.4L...I WAS DRIVIN DOWN THE INTERSTATE AND CHECK ENGINE LIGHT CAME ON AND CAR WENT INTO A LEMP MODE. HAD CAR SCANED CODE IS P1326 SAME AS OTHER KIAS SAME YR LOOKED ONLINE TO SEE IF I HAD RECALLS ON MY CAR AND THERE IS NOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258980September 30, 2019
UNKNOWN OR OTHER
THE ENGINE LIGHT CAME ON A SENSOR WAS REPLACED BUT IT STILL COMES ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257689September 24, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 KIA OPTIMA HYBRID. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE CHECK CHARGING SYSTEM WARNING INDICATOR ILLUMINATED. WHILE ATTEMPTING TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD, IT COMPLETELY SHUT OFF. THE VEHICLE WAS TOWED TO EARNHARDT KIA (2121 E BELL RD, PHOENIX, AZ 85022, 602-346-5400) WHERE IT WAS DIAGNOSED THAT THERE WAS ELECTRICAL FAILURE; HOWEVER, THE SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257379September 23, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, THE CHECK OIL WARNING INDICATOR ILLUMINATED AND AN ABNORMAL KNOCKING SOUND WAS DETECTED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WHERE IT STALLED. THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE MOTOR SEIZED AND THE VEHICLE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255714September 16, 2019
UNKNOWN OR OTHER
MY KIA HAS LESS THAN 40,000 MILES AND THE LINE BESIDE THE TURBO IS LEAKING OIL LIKE CRAZY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255225September 13, 2019
ENGINE
'GLOW RELAY RECALL' VEHICLE WAS IN MOTION ON A CITY STREET WHEN THE ENGINE LIGHT STARTED FLASHING AND THE CAR WENT INTO LIMP MODE AND REQUIRED ME TO PULL OFF THE ROAD. THE ENGINE WAS SCANNED FOR THE CODE AND CAME UP AS P1326 'GLOW RELAY STUCK ON'. I LOOKED IT UP AND SAW THAT IT CAN BE COMMON IN THE HYUNDAI SONATA WHICH IS HYUNDAI'S VERSION OF A KIA OPTIMA WITH THE SAME ENGINE AND HYUNDAI DOES HAVE A RECALL FOR THAT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255077September 12, 2019
POWER TRAIN
VEHICLE CONTINUES TO RUN HOT AFTER REGULAR MAINTENANCE AND REPAIRS FROM A CERTIFIED KIA DEALER. ENGINE HAD BEEN REPLACED ONCE AND CONTINUES TO EXHIBIT THE SAME BEHAVIORS AFTER MULTIPLE ATTEMPTS AT RESOLVING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255095September 12, 2019
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. KIA OF IRVINE (LOCATED AT 45 OLDFIELD, IRVINE, CA 92618, 949-612-9514) WAS CALLED AND STATED THAT THE FAILURES WERE NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255183September 12, 2019
ENGINE
I WAS DRIVING HOME A FEW GUYS I WORK WITH AND HAD NO PREVIOUS ISSUES WITH THE ENGINE BEFORE, AND ON MY DRIVE HOME I WAS SITTING AT A RED LIGHT AS THE CAR STARTED TO SHAKE UNCONTROLLABLY. THE LIGHT THEN TURNED GREEN AND I CASUALLY FOLLOWED THE SPEED OF THE TRAFFIC NO MORE THAN 150 FT BEFORE THE MOTOR STARTED SQUEALING AND KNOCKING, COME TO FIND OUT IT'S A RECALL THE REGULAR KIA OPTIMAS HAVE, IT'S SPUN A BEARING IN THE 3RD CYLINDER AND KIA REFUSES TO REPLACE IT SAYING THAT IT ISN'T COVERED BECAUSE IT'S THE HYBRID WITH THE SAME ISSUE. KIA NEEDS TO OWN UP TO IT. I USED THIS VEHICLE AS A WORK TRANSPORT AND HAS ALWAYS HAD ITS MAINTENANCE DONE. NOW I'M OUT A VEHICLE AND KIA IS IGNORING MY MESSAGES TO THEM. I'M VERY UNSATISFIED WITH THE WAY KIA HAS TREATED ME. NO ONE HAS REACHED OUT TO ME, JUST IGNORING ME AS A CUSTOMER. DISSATISFACTION, MAJOR DISSATISFACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253979September 8, 2019
ENGINE
ENGINE SEIZED WHILE DRIVING IN THE HIGHWAY ALMOST CAUSING A ACCIDENT. THERE IS A RECALL FOR THIS MATTER AND WAS NOT INFORMED TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253348September 5, 2019
SERVICE BRAKES
WHILE DRIVING ON THE INTERSTATE THE CAR BEGAN TO LOSE POWER EVEN THOUGH I HAD MY FOOT ON THE GAS PEDAL. ONCE HOME, AFTER TURNING THE CAR OFF I NOTICED THAT THE BRAKE LIGHTS WERE STILL ON. DRIVING THE NEXT MORNING WE PAID ATTENTION TO THE BRAKE LIGHT IN THE REAR WINDOW AND EVERY TIME THE CAR WOULD START TO SLOW DOWN OR SEEM TO LOSE POWER THE BRAKE LIGHT WAS ON. IT IS ALMOST AS IF THE BRAKES ARE ENGAGING ON THEIR OWN. YOU COULD SEE THE LIGHT FLICKERING BUT IF YOU HOLD YOUR FOOT UNDER THE PEDAL TO KEEP IT FROM MOVING THERE WAS NO ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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