Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11315431March 1, 2020
ENGINE
ENGINE FAILURE DIE TO RECALLED MOTOR ISSUES BUT NO RECALL ON HYBRID. KIA REFUSING TO REPLACE MOTOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312048February 28, 2020
STEERING
WHEN DRIVING THE VEHICLE THE STEERING WHEEL IS MAKING A CLACKING NOISE. THE STEERING WHEEL IS LOOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310614February 21, 2020
ENGINE
MY 2013 KIA OPTIMA HYBRID BEGAN SUDDENLY HAVING A KNOCKING NOISE IN THE MOTOR. HAD IT TOWED TO KIA AND WAS TOLD IT HAD THE EXACT SAME ISSUE THAT THE 2013 OPTIMA WERE HAVING THAT WERE COVERED BY A RECALL EXCEPT MINE WAS A HYBRID AND THE RECALL HAD NOT INCLUDED HYBRIDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310128February 19, 2020
ENGINE
THE CAR ENGINE STARTED KNOCKING AND THEN COMPLETELY FAILED AT 114,000 MILES. I WAS GOING 35 MPH AND MY OIL HAS BEEN CHANGED REGULARLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309968February 18, 2020
STRUCTURE:BODY
POOR PAINT JOBS AND NOT CAR HAS LOTS OF PEELING AND CHIPPED PAINT SPOTS. SEEMS TO BE VERY POOR WORKMANSHIP AND NOW WE ARE STUCK WITH A PEELING CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309307February 15, 2020
ENGINE
ONE WEEK AFTER AN OIL CHANGE, I WAS (30 MILES AWAY FROM HOME) DRIVING ON A HIGHWAY AT A SPEED OF APPROXIMATELY 55MPH. I FELT A VIBRATION BEGIN. I TURNED OFF THE HEATER AND TURNED OFF THE STEREO. IMMEDIATELY I HEARD A HORRIFIC METALLIC BANGING NOISE COMING FROM THE ENGINE AREA. THERE WERE NO WARNING LIGHTS OR CEL ILLUMINATED. THE ENGINE STALLED AS I WAS TRAVELING DOWN THE HIGHWAY AND I HAD TO TRY TO PULL IT SAFELY TO THE EDGE OF THE ROAD. I WAS ABOUT 20 FEET AWAY FROM THE ENTRANCE TO A BUSINESS, SO I TRIED TO START THE CAR TO GET IT SAFELY OFF THE ROADWAY. IT TRIED TO START, BUT MADE AN EXTREMELY LOUD "KA-THUNK" SOUND AND THEN STARTED SMOKING FROM UNDER THE HOOD. I TURNED OFF THE FLASHERS, CALLED FOR A TOW TRUCK AND A RIDE HOME. I HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC NEAR MY HOME AND CALLED FOR A RIDE FOR MYSELF. ONCE I ARRIVED HOME, I CALLED KIA CONSUMER AFFAIRS AND REPORTED THE INCIDENT. THEY PROVIDED A CASE NUMBER AND STATED THAT I WOULD NOW NEED MY CAR TO BE TOWED TO A KIA DEALER FOR DIAGNOSIS. THE KIA DEALER DOES NOT CURRENTLY HAVE A LOANER VEHICLES, SO I AM WAITING UNTIL MONDAY TO HAVE MY CAR TOWED IN HOPES I CAN ACQUIRE A VEHICLE AT THAT TIME UNTIL THEY ARE ABLE TO DETERMINE IF KIA IS GOING TO REPLACE THE ENGINE. IN THE INTERIM, MY INDEPENDENT MECHANIC DID A QUICK INSPECTION AND STATED THERE ARE METAL SHAVINGS IN MY OIL AND IT APPEARS AS THOUGH MY ENGINE "BLEW A ROD." MY VIN DOESN'T MEET THE RECALL CRITERIA, BUT RATHER THE PI1803 BULLETIN. 2013 KIA OPTIMA SXL; I'M THE SECOND OWNER. IT'S BEEN BABIED, APPROPRIATE OIL CHANGES, 93K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308435February 11, 2020
STEERING
THE STEERING WHEEL MAKES A CLICKING SOUND WHEN YOU TURN IT WHILE STATIONARY AND DRIVING. WHILE DRIVING THE STEERING WHEEL SHAKES REALLY BAD AND MAKES A REALLY LOUD RATTLING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308482February 11, 2020
EXTERIOR LIGHTING
HEADLIGHTS ARE CONSTANTLY GETTING DIMMER, CAN ONLY SEE ABOUT 2 FEET IN FRONT OF THE CAR WHEN DRIVING IN THE RAIN, FOG AND AT NIGHT. I HAVE CHANGED THE BULBS SEVERAL TIMES THINKING THIS WAS THE PROBLEM BUT CLEARING IT IS NOT. THERE IS A PROBLEM AND I FEAR DRIVING AT NIGHT AND IN FOG AND RAIN FOR FEAR OF SAFETY. THIS NEEDS TO BE RECALLED FOR THE SAFETY OF THE DRIVER AND THE PUBLIC. THIS ALL STARTED ABOUT A YEAR AGO. I THOUGHT MAYBE IT WAS MY VISION BUT MY HUSBAND AND SON BOTH AND A MECHANIC HAVE CONFIRMED THE SOMETHING IS CLEARLY WRONG THIS THE LIGHTING SYSTEM IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306789February 3, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVIUNG APPROXIMATELY 25 MPH, THE VEHICLE STOPPED AND BLACK SMOKE STARTED TO EMERGE FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE POLICE WAS PRESENT AND FIRE DEPARTMEN EXTINGUISHED THE FIRE, THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11302760January 29, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE INDEPENDENTLY DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A CODE NUMBER: P1326. THE CONTACT CALLED THE NATIONWIDE KIA DEALER, LOCATED AT 1600 YORK RD, LUTHERVILLE TIMONIUM, MD 21093, AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302840January 29, 2020
ENGINE
CAR WAS LOSING POWER DRIVING FROM THE DEALERSHIP WHICH INDICATED TO BRING CAR BACK IN THE NEXT DAY DUE TO ENGINE KNOCKING NOSE. ON THE DRIVE BACK HOME I WAS AT A STATIONARY STOP LIGHT AND ALL THE ENGINE LIGHTS CAME ON THE CONSOLE AND THE CAR DIED. IMMEDIATELY WHITE SMOKE CAME FROM UNDER THE HOOD ON ALL SIDES OF THE CAR AND INSIDE THE CAR WITH A CHEMICAL BURNING SMELL. SMOKE CONTINUED FROM UNDER THE HOOD FOR A FEW MINUTES. JUMPTED OUT OF THE CAR AS THE ENGINE WOULD NO LONGER START AS IT HAS SEIZED. CALLED A TOW TRUCK, HAD THE CAR TOWED AND NOW IT WILL NOT START AS THE ENGINE IS LOCKED. DEALERSHIP WILL CHARGE $1500 TO DIAGNOSE WHAT IS WRONG WITH THE ENGINE BUT WITH ALL THESE COMPLAINTS ON THIS VERY ISSUE THE POINT REMAINS THE KIA ENGINES SIEZE FOR NO APPARENT REASON AND NO RESOLUTION FROM THE KIA DEVELOPMERS/AUTO MAKERS. PLEASE RECALL THESE ENGINES SO THE CUSTOMERS CAN GET THEIR CARS FIXED AND FULLFILL CUSTOMER SERVICE SATISFACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302644January 28, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE HOOD. THE VEHICLE LOST MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED HOWEVER, THE CHECK ENGINE WARNING LIGHT AND LOW OIL WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE IT WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS ADVISED TO HAVE THE VEHICLE TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V22400 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302203January 27, 2020
ENGINE
CAR TURNED OFF ON FREEWAY I 20 AND SAN AGUSTIN 11 PM 01/25/20 DALLAS TX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301941January 26, 2020
UNKNOWN OR OTHER
THE STEREO SYSTEM MAKES BEEP SOUNDS WHEN YOU PUSH THE BUTTONS BUT THE MUSIC SOUNDS, RADIO, AND PHONE WON'T COME THROUGH SPEAKERS AT ALL. I DO KNOW THAT THE KIA SOUL HAD THIS SAME PROBLEM AND WAS RECALLED FOR IT OUR CAR HAS 95,000 MILES ON IT SO I DON'T KNOW WHY THIS HAS HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301840January 25, 2020
ENGINE
WAS DRIVING MY DAUGHTER TO SCHOOL FOR THEATER PRACTICE ON A SUNDAY AND WITHIN LESS THAN 1 MINUTE OF PULLING OUT OF OUR DRIVE ALL THE LIGHTS CAME ON IN MY CAR AND IT WAS TOTALLY SEIZED, IT DIED . WE WERE IN THE MIDDLE OF TRAFFIC. ONE OF THE BUSIEST ROADS IN NASHVILLE ..AND WE HAD NO CONTROL OF THE CAR. WE WERE TERRIFIED WE WERE GOING TO GET INTO AN ACCIDENT. WE MADE A TURN AT THE LIGHT.. COASTING AND TRIED TO RESTART THE CAR IN THE MIDDLE OF ANOTHER BUSY ROAD .. WHERE WE BLOCKED A FAST FOOD DRIVE. THAT'S AS FAR AS IT WOULD GO. I TRIED TO START THE CAR BUT COULDN'T TELL IF IT WAS ON OR OFF. PUSH BUTTON IGNITION WAS NOT WORKING .. THEN SMOKED STARTED ROLLING OUT. WE JUMPED OUT AND CALLED 911 AS IT'S MY ONLY TRANSPORTATION AND BEING A SINGLE PARENT CAN'T AFFORD FOR IT TO BURN UP. IT SMELLED LIKE BURNED PLASTIC OR WIRES. THE FIRE DEPARTMENT CAME BUT THE FIRE WAS OUT. THEY COULD SMELL WHERE IT HAD BURNED AND THEY HELPED ME PUSH IT INTO A NEARBY PARKING LOT TO GET US OUT OF TURNING TRAFFIC. I HAD NO POWER STEERING AND ALL THE POWER WORKED BUT THE ENGINE WAS SEIZED.. OUT OF NO WHERE. HERE WE WERE STRANDED AND CRYING. SHE WAS CALLING SCHOOL AS TO NOT GET IN TROUBLE AND I WAS CALLING MY PARENTS FOR A RIDE.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11301154January 22, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHTS ILLUMINATED. AS THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD TO CALL FOR ASSISTANCE, SMOKE AND A FIRE STARTED UNDER THE HOOD. THE FIRE HAD ENGULFED THE VEHICLE AND A MAJORITY OF THE VEHICLE WAS DESTROYED BY THE TIME POLICE AND FIRE ARRIVED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE VEHICLE REMAINED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND WAS INFORMED THAT AN INVESTIGATOR WOULD BE SENT TO INSPECT THE VEHICLE. THE DEALER WAS NOT NOTIFIED OF THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) BUT WAS NOT REPAIRED. THE CONTACT ALSO LINKED THE NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) AS A POSSIBLE CAUSE FOR THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 81,549.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11301225January 22, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC VISITED RESIDENCE AND AFTER INSPECTING THE VEHICLE, INFORMED HIM THE ENGINE NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300734January 21, 2020
ENGINE
I WAS DRIVING THEN ALL OF A SUDDEN MY CAR CUT OFF, I CANT GET IT TO CRANK. TWO DIFFERENT PEOPLE THINK THE ENGINE HAS LOCKED UP FOR NO REASON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300389January 20, 2020
ELECTRICAL SYSTEM, ENGINE
WHILE I WAS DRIVING THE CAR STOP RUNNING WHILE IN MOTION ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299585January 15, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE HIS SPOUSE WAS TRAVELING AT APPROXIMATE 35 MPH, THE VEHICLE MADE A LOUD NOISE AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT HAS REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND REPAIRS. ENGINE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS. *DT KIA WOULD REIMBURSE THE CONSUMER FOR A RENTAL CAR AND THE TOW BILL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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