Kia Optima Complaints (2013)

1,443 consumer complaints on file.

#11326583May 30, 2020
STEERING, SUSPENSION, WHEELS
WHEN I'M DRIVING AT ANY SPEED AND ON ANY SURFACE DRIVING OVER THE SLIGHTEST BUMP THE STEERING WHEEL MAKES A CLANKING SOUND ALSO THE CAR IS PULLING TO THE RIGHT MY FRONT TIRES ARE WEARING OUT ON THE UPPEROUTSIDE OF THE TIRE THE PART OF TIRE THAT TOUCHES THE ROAD. I HAVE LOOKED ON WEB TO SEE IF ANYONE ELSE HAS HAD A ISSUE WITH THIS WHAT I FOUND WAS THAT IT MAY BE THE STEERING COUPLER. IT'S GETTING WORSE I'M AFRAID IT'S NOT GOING TO TURN ONE OF THESE DAYS BECAUSE OF WHAT'S GOING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326079May 26, 2020
ENGINE, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
ON MAY 10, 2020 @7:32 AM I WAS DRIVING HOME FROM WORK AND CAME TO A STOP LIGHT WHEN THE LIGHT TURNED GREEN MY CAR STALLED AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON. I PULLED OVER AND STARTED THE BACK UP AND MADE IT HOME. THE NEXT DAY I DROVE ABOUT 10 MILES AND THE CAR SEEMED FINE BUT AS I GET TO THE STOP LIGHT THE CAR STARTED MAKING A GRINDING SOUND LIKE METAL AND I COULDN'T ACCELERATE SO I PULLED OVER AND THE CAR DIED IN A RESIDENTIAL AREA. THE NEXT MORNING I CALL AAA AND HAD CAR TOWED BACK TO MY HOME. THE NEXT DAY AAA CAME OUT AGAIN AND CHECKED MY BATTERY, STARTER, AND SYSTEM SOMETHING AND THEY WERE ALL WORKING GOOD. I CALLED STEVE SCHMITT KIA ON HALLS FERRY ROAD AND ASKED WAS THERE ANOTHER RECALL ON MY CAR FOR THE ENGINE, THE LADY PAUSED AND THEN SAID "WE DON'T HAVE THE PARTS YET, " SHE THEN SAID HOLD ON AND CAME BACK AND SAID "WE DON'T HAVE ANY RECALLS ON THIS CAR. ON OCTOBER THE 1 , 2019 I TOOK MY CAR TO KIA FOR A RECALL ON MY MOTOR AND LOOKING AT THE RECEIPT THEY REPLACED ELEMENT AIR FILTER, ADJUSTED ALIGNMENT FOUR WHEELS, MOUNT AND BALANCE 2 TIRES, REPLACED CABIN AIR FILTER PLUS A OIL CHANGE WHICH I PAID FOR. MY CAR HAS BEEN SITTING SINCE MAY 13, 2020 . I FREQUENTLY GO OUT AND CHECK IT AND IT STARTS AND I HEAR A KNOCKING SOUND .( ENGINE FAIL) *TR *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325659May 23, 2020
ENGINE
I HAD MY CAR A WHOLE YEAR BEEN GETTING OIL CHANGES REGULARLY UNTIL MAY 22, 2020 GOT AN OIL CHANGE AND MY CAR STARTED KNOCKING AND CUT OFF ON THE HIGH WAY AND I NEVER EXPERIENCED THIS PROBLEM BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325810May 22, 2020
ENGINE
2013 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE COMPARTMENT FIRE. *LD THE CONSUMER STATED THE VEHICLE'S ENGINE FAILURE OCCURRED AFTER HAVING THE RECALL NUMBER 5C141 REPAIR COMPLETED. *THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325586May 22, 2020
VISIBILITY, UNKNOWN OR OTHER
I WAS DRIVING ON THE HWY APPROX 1306HRS ON MAY19, 2020. I HEARD A POPPED NOISE LIKE A GUN SHOT OR A BLOW OUT TIRE. MY STEERING WHEEL WASN'T WOBBLING SO I LOOKED IN MY REAR MIRROR TO PULL OVER AND SAW BLACK GLASS SLIDING DOWN MY REAR WINDOW . I HEARD AIR COMING FROM MY SUNROOF. I WAS SCARED NERVOUS AND MY ANXIETY WAS ON LEVEL 10. I CALLED SHARONVILLE POLICE NOT KNOWING WHAT TO SAY OR DO . IT WAS RAINING AND I TRIED TO EXIT THE HWY AT THE NEXT EXIT BUT IT WAS CLOSED . I WAS ONLY 10MINS FRI MY HOUSE I DECIDED TO MAKE IT HOME WHERE I FELT SAFE . I WAS SCARED HEARING THE AIR BLOWING IN THE CAR HOPING THE GLASS WOULDN'T FLY IN THE CAR . I WAS A WRECK TRYING TO CONTROL MY VEHICLE . I MADE IT HOME . I WAS SCARED TO LOOK AT THE SUNROOF . WHEN I DID I WAS SHOCKED IT WAS A BIG ROUND HOLE IN THE MIDDLE OF THE SUNROOF . THE GLASS WAS SO THICK AND I DIDN'T THINK A ROCK COULD BREAK IT . THE GLASS WAS SHATTERED AROUND THE BIG WHOLE . I TOOK PICS AND SENT THEM TO STRAIGHT TO GEICO . I NEVER OPENED THE SUNROOF TO SEE IF ANYTHING WAS IN SIDE OF THE SHADE . I FEEL LIKE I SHOULD NOT HAVE TO PAY A 500 DEDUCTIBLE DURING THIS CRISIS THAT I DON'T HAVE . GEICO OR JEFF WYLER KIA CAN NOT TELL ME IF THEY FOUND ANY OBJECT IN MY SUNROOF THAT WOULD HAVE CAUSE THE GLASS TO BREAK. IT'S A THICK PIECE OF GLASS . I'M SCARED TO DRIVE MY CAR . IF I DIDN'T CLOSE THE SHADE BEFORE I LEFT HOME TO GET PREPARED FOR MY SURGERY THE NEXT DAY IT WOULD HAVE SHATTERED IN THE VEHICLE . I'M SCARED TO DRIVE THE CAR . I'M A WRECK . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325419May 21, 2020
FUEL/PROPULSION SYSTEM
WE WENT TO START THE VEHICLE AND IT SPUTTERED AND FAILED TO START. ONCE IT FINALLY DID IT WAS "JUMPY" AND THERE WAS A LOT OF BLACKISH SMOKE FROM THE EXHAUST. THE VEHICLE THEN HAD A CHECK ENGINE LIGHT COME ON SO WE GOT THAT TESTED AT AN AUTOMOTIVE STORE WITH AN ERROR CODE OF " P0087 FUEL RAIL/SYSTEM PRESSURE- TOO LOW" I SEE MULTIPLE ARTICLES DISCUSSING RECALLS FOR THIS YEAR AND MODEL, HOWEVER WHEN WE CALLED KIA THEY SAID THERE WAS NO RECALL FOR OUR SPECIFIC VEHICLE FOR THIS ISSUE. WE ARE NOW GOING TO HAVE IT REPAIRED AND PAY OUT OF POCKET.. I FEEL THIS IS UNSAFE, AND NEEDS TO BE ADDRESSED AS THIS COULD HAVE CAUSED A FIRE HAVING GASOLINE LEAK OUT. AS WELL NOW WE ARE GOING TO BE OUT OF POCKET PAYING A LITTLE OVER $1,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324440May 13, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,405.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324021May 10, 2020
ENGINE
ALL ELECTRICS WORK. ENGINE WILL NOT WORK. STARTER IS NEW. ALTERNATOR IS NEW. BATTERY IS NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323809May 8, 2020
ENGINE
I WILL BE DRIVING AND ALL OF THE SUDDEN THE CAR LOSES POWER. I'LL BE GOING 55 IT DROPS INSTANTLY TO 25. THE RPMS STOP WORKING. THIS FIRST HAPPENED ON I81 HIGHWAY MY CAR JUST LOST POWER NOW THIS IS A 3 LINE HIGHWAY. I WAS ALMOST REAR ENDED BY A TRACTOR TRAILER. YOU PUSH THE GAS AND GOES NO FASTER THAN 20/25.THIS HAS BEEN GOING ON FOR SEVERAL YEARS. I'VE REPORTED THIS TIME AND TIME AGAIN. A RECALL CAME OUT AND MY VEHICLE WAS ON IT FOR A NEW ENGINE. WAS TOLD NO BECAUSE MY CHECK ENGINE LATE DIDN'T COME. THIS HAPPEN AT LEAST 5 TIMES ALL REPORTED. NOW KIA REFUSES TO TOW MY CAR TO THE DEALERSHIP. THE MANAGER AT KIA SAID IT'S A CERTIFIED VEHICLE PLUS IT'S A RECALL. NOPE STILL DID NOTHING. IT HAPPENED TO MYSELF , MY HUSBAND AND ALSO WHEN OUR DAUGHTER DROVE IT. IT'S NOT SAFE.. IF MY VEHICLE IS LISTED ON THE RECALL WHY ARE THEY NOT FIXING IT. SHE TYPED IN MY VIN AT OUTTEN KIA AND SHE SAID WOW YOU ARE THE FIRST PERSON THAT HAS AN OPTIMA THAT?S ON RECALL FOR AN ENGINE. I HAVE 13 KIA OPTIMA THAT THEY WILL NOT STAND BY. PLEASE HELP. WHAT CAN I DO? THE LAST TOME IT HAPPENED WAS MARCH OF 2020. IT'S DOCUMENTED AT THE DEALERSHIP EVERY TIME IS WAS DOWN THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323836May 8, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO COURTESY KIA OF BRANDON (9205 E ADAMO DR, TAMPA, FL 33619) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED TO KEEP THE VEHICLE IN A COOL LOCATION TO PREVENT THE FAILURE FROM OCCURRING. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323335May 5, 2020
ENGINE
WHILE DRIVING I-10 MY CAR SUDDENLY LOST POWER AFTER A COMPLETE STOP THERE WAS A SMOKE SMELL, I IMMEDIATELY EXITED THE CAR AND NOTICED A SMALL FIRE HAD STARTED UNDERNEATH THE CAR AND I IMMEDIATELY STARTED TO EXTINGUISH THE FIRE THEN I NOTICED A PUDDLE OF OIL AND A PISTON ROD LAYING IN THE POOL OF OIL. HAD TOED TO A KIA DEALERSHIP IN D`IBERVILLE MS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322495April 28, 2020
ENGINE
TURBO SHUTTING OFF CAUSING VEHICLE TO NOT ACCELERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322385April 27, 2020
FUEL/PROPULSION SYSTEM
I HAVE RECENTLY BEEN EXPERIENCING SOME ACCELERATION ISSUES WITH MY 2013 KIA OPTIMA 4CYL 2.4L FL. ABOUT A TWO AND A HALF MONTHS AGO, I WAS DRIVING ON THE FREEWAY AND SWITCHED LANES TO PASS A CAR; AS I BEGAN ACCELERATING MY CAR FELT LIKE SOMEONE JUST PULLED THE PLUG ON IT. I LOST MOST OF MY ABILITY TO ACCELERATE AND IT FELT LIKE NOT ENOUGH FUEL WAS GETTING SUPPLIED TO THE ENGINE. MY CHECK ENGINE LIGHT CAME ON IMMEDIATELY. THE NEXT DAY I TOOK IT TO O'REILLY TO CHECK THE CODE ON MY CAR AND IT CAME BACK WITH P0087, WHICH IS RELATED TO LOW FUEL PRESSURE. LOOKING INTO IT FURTHER ON NHTSA.GOV, I FOUND COMMUNICATIONS ABOUT THIS YEAR, MAKE, AND MODEL THAT STATE THAT THERE IS A POSSIBLE ISSUE WITH THE LOW PRESSURE FUEL LINE AND HOW IT MAY DEVELOP CRACKS OR LEAKS DUE TO EXCESSIVE HEAT IN THE ENGINE. THIS CAN INCREASE THE RISK OF A FIRE STARTING IN THE ENGINE. I ALSO FOUND THAT KIA WAS GOING TO BEGIN NOTIFYING AFFECTED CUSTOMERS BEGINNING ON APRIL 16TH, 2020. I HAVE WAITED THIS OUT TO SEE IF I WOULD GET A RECALL NOTICE, BUT BEING 11 DAYS LATER, I STILL HAVE NOT RECEIVED ANYTHING. I FIRMLY BELIEVE THAT THE ISSUE I AM EXPERIENCING IS DIRECTLY RELATED TO THIS ISSUE WITH THE FUEL LINE. MY CAR STARTS ROUGH, RUNS ROUGH, AND HAS VERY POOR ACCELERATION; ESPECIALLY AT HIGHER RPMS. IT FEELS AS IF MY CAR CHUGS AT TIMES. I HAVE DEALT WITH RECALL ISSUES BEFORE WITH MY VEHICLE (A COMPLETE ENGINE BLOCK REPLACEMENT DUE TO EXCESS METAL SHAVINGS LEFT IN THE ENGINE DURING MANUFACTURING) AND MY CAR DIED ON THE FREEWAY. IT WAS A NIGHTMARE TO EVEN GET THE DEALER TO ADMIT THAT THERE WAS AN ISSUE AND REQUIRED MY CAR DYING A SECOND TIME ON THE FREEWAY AND A TOW THAT I HAD TO PAY FOR TO GET THEM TO DO ANYTHING. IN SHORT, I DO NOT WANT TO HAVE TO GO THROUGH THAT MESS AGAIN TO FIX, WHAT SO FAR APPEARS TO BE (OR WILL BE), A RECALL THAT I SHOULD HAVE BEEN NOTIFIED ABOUT. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322404April 27, 2020
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED AND LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO HADDAD KIA (5445 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (888) 376-2617) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND 20V100000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322423April 27, 2020
SEAT BELTS
REAR PASSENGER SIDE SEAT BELT BUCKLE WILL NOT LATCH/UNLATCH PROPERLY. WHEN BUCKLING, IT WON'T LATCH WITHOUT JIGGLING AND REINSERTING SEVERAL TIMES. LATCH WON'T ALWAYS RELEASE WHEN UNBUCKLING. VEHICLE IS STATIONARY WHEN ATTEMPTING TO LATCH AND UNLATCH. THE FOG LIGHTS DO NOT FUNCTION AT ALL THE ANTENNA WIRING IS DEFECTIVE. SATALIGHT RADIO WILL NOT PICK UP UNLESS THE BRAKES ARE USED AND THEN FOR JUST A MOMENT THE CONNECTION IS MADE AND THE STATION CAN BE HEARD ALTHOUGH STATICKY AND UNCLEAR. BUT ONLY DOES IT SOMETIMES AND WHEN CAR IS DRIVING AND THE BRAKES ARE APPILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322221April 25, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE ENGINE BLEW UP ON CAR WAS DRIVING NORMALLY WHEN CAR STOPPED AND DIDNT WANT TO POWER ON. ENGINE STARTED MAKING NOISES. WENT TO DEALER TO HAVE ENGINE REPLACED BUT WONT MAKE IT VALID SINCE THEY MENTION ENGINE IS NOT THE ORIGINAL ENGINE AND WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322189April 24, 2020
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED WITH THE DOORS SECURELY LOCKED. THE CONTACT STATED THAT THE FAILURE CAUSED THE BATTERY TO BE DRAINED. SPARKS NISSAN KIA (1100 AUTO MALL DR, MONROE, LA 71203, (833)255-2570) WAS CONTACTED BY PHONE, AND THE CONTACT WAS INFORMED THAT THE DEALER WAS UNABLE TO OFFER THE REPAIR DUE TO THE BODY WORK THAT WAS REQUIRED TO FIX THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *LN*JB *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322071April 23, 2020
ENGINE
ENGINE SEIZED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321896April 22, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
AFTER HAVING WORK DONE ON THE LAST RECALL, I NOTICED THERE IS A RATTLING NEAR THE STEERING WHEEL ON EVERY BUMP IN THE ROAD I HIT. IT DOESN'T MATTER HOW BIG OR SMALL. THE STEERING WHEEL SHAKES AND THE RATTLING HAS SINCE THEN GOTTEN LOUDER AND WORSE. I FEAR THERE IS SOMETHING LOOSE EITHER WITHIN THE STEERING WHEEL AND COMPONENTS OR THE BARS UNDERNEATH. I CANNOT SEEM TO FIND EXACTLY WHAT IT IS BUT ITS ON THE FRONT DRIVER SIDE OF THE CAR. IT IS ONLY HAPPENING WHILE THE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321709April 20, 2020
STRUCTURE:BODY, ENGINE, FUEL/PROPULSION SYSTEM
IN THE LATE MORNING OF MONDAY, APRIL 6TH 2020, MY HUSBAND WAS DRIVING OUR 2013 KIA OPTIMA SXL HOME FROM THE STORE WHEN THE CAR BEGAN FILLING WITH SMOKE. LUCKILY, HE WAS ABLE TO PULL THE CAR OVER AND JUMP OUT BEFORE FLAMES BEGAN TO ENGULF THE FRONT OF THE CAR. HE CALLED 911 AND THE FIRE COMPANY WAS DISPATCHED. THEIR RESPONSE TIME WAS SHORT, BUT IT TOOK UNDER A MINUTE FOR THE CAR TO GO UP IN FLAMES (SEE PICTURES ATTACHED). THERE WAS ZERO WARNING THAT THIS HORRIFIC EVENT WAS ABOUT TO OCCUR. NO ENGINE LIGHT, NO FUNNY NOISES, NO PROBLEMS WHATSOEVER. IN FACT, I HAD JUST BROUGHT THE CAR INTO OUR LOCAL DEALERSHIP FOR ROUTINE SERVICE LESS THAN A MONTH BEFORE ON MARCH 9. THEY GAVE ME NO INDICATION THAT THERE WAS ANYTHING WRONG WITH THE CAR THAT WOULD CAUSE IT TO CATCH ON FIRE. WE FILED A CLAIM WITH OUR INSURANCE COMPANY, WHO CONFIRMED THE CAR WAS TOTALED AND LISTED A RECENT, BUT AS YET UNANNOUNCED, RECALL ON MY EXACT YEAR, MAKE AND MODEL OF THE CAR. AFTER SOME RESEARCH, I FOUND THAT ACCORDING TO A FEBRUARY 27, 2020 ARTICLE IN US NEWS AND WORLD REPORT, KIA WOULD SHORTLY BE RECALLING NEARLY 142,000 2013 AND 2014 KIA OPTIMA'S. FURTHERMORE, 'KIA SAYS A FUEL HOSE CAN DETERIORATE AND CRACK DUE TO ENGINE HEAT. THE HOSES CAN LEAK AND CAUSE FIRES. A FIX IS STILL BEING DEVELOPED. THE RECALL IS EXPECTED TO START APRIL 16.' ALTHOUGH AT THE TIME OF THE ARTICLE NO FIRES HAD YET BEEN REPORTED, GIVEN THE SUDDEN NATURE OF OUR CAR FIRE, IT IS OBVIOUS TO US WHAT HAS HAPPENED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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