Kia Optima Complaints (2018)

244 consumer complaints on file.

#11649251March 19, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Kia Optima. The contact stated that while driving 65 MPH, the check engine warning light illuminated, and the vehicle shuddered and stalled. The contact was able to pull over to the side of the road. The vehicle was able to restart but was shuddering significantly. The vehicle was towed to the dealer, where it was diagnosed with a fractured valve in cylinder #1. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and confirmed that the maintenance records of the vehicle were satisfactory; however, the manufacturer denied assistance and informed the contact that the failure was not a factory defect but was due to wear and tear. The failure mileage was approximately 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644939February 25, 2025
ENGINE
Complaint-Car misfired, oil leaking on spark plugs causing an Engin Replacement that was first complained to Gossett Kia Covington Pike,1900 Covington Pike, Memphis, Tn 38128 on [XXX].On [XXX] complaint car shakes, misfire. Complaint to Gossett Kia South 2680 Mt.Moriah Rd, Memphis, Tn 35115. This date car stayed at dealership 3 days invoice a diagnostic was performed total amt $913.38. On 12/26/24 Mr.Macias on Mt.Moriah asked me to bring my vehicle in for another diagnostic test, amt to be charged $251.00 this time a tune up, replaced #4 spark plug that had misfired, fuel injectors cleaned I asked Mr.Macias "why would I have that done when it had been done the month before, the Tech recommended Engine Replacement. I also asked the above, what about the Tech's findings, Mr.Macias stated he would get back with me. On 1/16/25 Mr.Macias called to discuss Engine replacement (Projected Amt:$6,300). I have contacted Kia Consumer Assistance on 1/10/25 to discuss all of the above to no avail. I have been without a vehicle since 12/3/26 I am continually getting the run around, I have all invoices to verify my dilemma with a vehicle that is sitting unused. I am a [XXX] who is still making a $484.00 car payment per month. I've done my research on the 2018 Kia Optima's, only to find that the same problem that I'm having with the oil leaking on the spark plugs, misfiring , shaking, causing stalling in the middle of traffic, if this is not a hazard, what is ? This a problem that should have been corrected long ago. I would appreciate it if you would please help me. I'm tired of having to pay to get to and from Dr's. Office visits, drug stores and grocery stores. Thanking you in advance, [XXX] [XXX] or email address : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644266February 22, 2025
SEAT BELTS
Passenger seat belt goes off when no one is sitting there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637108January 20, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
My engine burns oil very bad. Black smoke comes out of my tailpipe and I burn through 5 quarts in less than a thousand miles. I just got my oil changed two weeks again and I just had to add more oil to my car bc it was empty. I’ve had to replace the spark plugs twice due to soot build up. I can’t afford a new car I’m 17 and can barely afford the maintenance let alone a whole new engine. Have spoken to many mechanics and they all say the same thing “it’s a Kia it’s gonna burn oil” ITS A KNOWN ISSUE. And yet Kia will not resolve it bc they don’t want to spend their own money to fix their mistake. I got an estimate for a new engine which is basically crucial and it’s over three grand. No matter where I take it everyone always says the same thing- to get rid of it before it’s too late. But I simply cannot afford to do that and I know my car is not the only one with this issue so many other people with the same car/engine have the same issue. 2.4 L GDI !!!!! I wish someone would have warned me before buying Kia. A recall to fix this issue is needed now. I lose control of the speed sometimes. I will keep my foot at a set position on the throttle and the engine will take off because it’s jumping to the usual power it should have. ( it has reduced power most of the time bc of the struggling engine) sometimes on the highway I’ll get a sudden burst of power and I have to let off the accelerator. Not safe at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636731January 18, 2025
POWER TRAIN
It burns oil constantly. I constantly have to get new filters put on because they become black very quickly same with the oil itself. The engine has a tic and I know other people with optima’s that have the same problem. I burn through 4 quarts in two weeks- less than 600 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632125December 23, 2024
ENGINE
Increased oil consumption with needing oil added and or changed half way before date or milage stated, oil changes performed by Kia dealer. Car staling and engine knocking while driving. Burnt smell while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631816December 20, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Kia Optima. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The vehicle was towed to an independent mechanic, who related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628268December 2, 2024
ENGINE
I drove the car to the park about 6 miles round trip with family. I came back home and started having lunch for about 25 minutes. I then attempt to start the engine to go to my appointment but then car didn't turn on. On third attempt I had a weird noise coming out of the hood and I went back inside the house to get my gloves. When i came outside of the house, the hood of the car was in flames. I called 911 to turn off the fire. The car is now at a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11627569November 26, 2024
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2018 Kia Optima. The contact stated that while his wife was driving at an undisclosed speed, the vehicle went into LIMP Mode, and the check engine warning light was illuminated. The vehicle was restarted; however, the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred while driving. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The contact was informed by the dealer that the repair could not be covered due to the poor maintenance of the vehicle; however, upon providing all the maintenance records, the dealer informed the contact that the vehicle could not be repaired unless the engine had fully seized. The dealer offered a trade-in offer; however, the contact declined the offer. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627235November 25, 2024
ENGINE, STEERING
Check engine light began flashing halfway down the highway. Oil changes and maintenance are done regularly. Vehicle handling seemed to be unsafe. Vehicle would not accelerate. Had inspection done in September.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621536October 23, 2024
EXTERIOR LIGHTING
Kia Optima headlights turn off randomly while on automatic. This dangerous issue has been investigated on other Kia models by the NTSB, which them prompted Kia to issue a recall. I have found many, many posts on car and Kia forums about headlights shutting off while driving at night with the Kia Optima (as well as other Kia items). It's very scary and very hazardous. This is a widespread issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621162October 22, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
While driving at night if the headlights will randomly turn completely off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619614October 14, 2024
ENGINE, ELECTRICAL SYSTEM
Engine is burning oil at a high rate have to add at least three quarts twice a week and headlights and brake lights got out twice a month
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617527October 1, 2024
POWER TRAIN, ENGINE
The contact owns a 2018 Kia Optima. The contact stated while driving approximately 40 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that there was an abnormal growling sound coming from under the floorboard, and the engine was making an abnormal knocking sound. The contact stated that the RPM gauge was revving high while depressing the accelerator pedal; however, the vehicle failed to respond. The contact pulled over and turned off and restarted the vehicle; however, the vehicle was not running normally. The contact stated that the failure was a recurring failure. Additionally, the contact stated that vehicle was consuming approximately one quart of engine oil per week and the transmission was hesitating and was making the vehicle jerk while shifting gear. The contact had taken the vehicle to an independent dealer, but the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was 76,270.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616664September 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of engine oil. The engine and oil warning lights were flashing on the instrument panel. The vehicle was taken to the local dealer, who performed an oil consumption test. The vehicle failed the oil consumption test and determined that the vehicle was consuming an excessive amount of engine oil. The vehicle was not repaired. The vehicle was taken to another local dealer, Monroeville Kia (3721 William Penn Hwy, Monroeville, PA 15146); who informed the contact there was no recall coverage on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615842September 22, 2024
ELECTRICAL SYSTEM
Oil pressure switch faulty only has 58168
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614674September 15, 2024
ENGINE, UNKNOWN OR OTHER
I’ve had the 2018 Kia Optima for a little over a year. I purchased it as a used vehicle. I’ve noticed that the car is utilizing an excessive amount of oil. Each time I get an oil change for the vehicle I am having to purchase oil to refill the vehicle about 2weeks to a month after. I’ve made multiple road trips where I’ve gotten the oil changed before leaving and I drove around 350 miles; halfway through the drive the oil was half empty on the dipstick. The first time this happened I was unaware of this issue and when I arrived to my destination after around 350 miles of driving, the car had little to no oil. I will provide store receipts of each time I had to purchase oil for the vehicle. I will also provide service interval receipts upon request. Dates of oil purchase are as follows: 1.7/18/23 2.8/16/23 3.10/20/23 4.12/18/23 5.2/7/24 6.2/29/24 7.3/18/24 8.5/4/24 9.5/11/24 10.7/9/24 Service intervals for oil changes are kept up with every 3-5k miles and can provide maintenance receipt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613462September 9, 2024
EXTERIOR LIGHTING
My grandson was driving home last night on our Clay County West Virginia narrow unlighted road when his 2018 Kia Optima Headlights went out completely. He wrote that he was scared but finally was able to get lights back on before running off the road. Also, several nights while car is locked with one in the car: the headlights came on. He had to unlock the car and start it up to finally get the headlights off. The lights were off when he first entered the house. I have a service call set up for 09-27-24 with Dutch Miller Kia, but there is a $180.96 + tax diagnostic charge and then the cost to repair the situation. I see there are many NHTSA complaints on your website for this problem. Kia apparently has not issued a statement or recall. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611014August 26, 2024
ENGINE
Car cut out and stutters and the engine light flashes. Code P1326 is displayed on the OBD reader.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609737August 20, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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