Kia Optima Complaints (2016)

764 consumer complaints on file.

#11061513January 9, 2018
ELECTRICAL SYSTEM, ENGINE
MY OPTIMA SEEMS TO HESITATE OR STUDDER WHEN ACCELERATING FROM A STOP. IT REMINDS ME OF A GEAR SLIPPING BUT MY CAR ONLY HAS 11,145 MI ON IT SO THERE'S NO WAY THAT'S POSSIBLE. THIS HAS BEEN AN ONGOING OBSERVATION FOR MONTHS NOW. I'VE ALSO HAD ONE OF MY MIRRORS NOT GO BACK TO NORMAL POSITION AFTER I MOVED THE CAR FROM R AND BEGAN TO DRIVE. I HAD TO PULL OVER, PLACE THE CAR BACK IN R, AND FLIP BACK TO D FOR THE MIRROR TO GO BACK TO PLACE. LASTLY I'VE NOTICED MY DRIVER SEAT SEAT WARMER BUTTON ISN'T LIGHTING UP LIKE IT USED TO. WHEN ON HIGH, ONLY 2 LIGHTS ARE ON. I RECORDED A VIDEO OF IT VS HOW THE PASSENGER SEAT WORKS BUT I DON'T THINK I CAN UPLOAD IT. I'VE AT LEAST TAKEN PHOTOS OF IT IN EACH LEVEL. THIS HAS BEEN FOR ABOUT 2 WEEKS NOW. MILEAGE LISTED ON REPORT IS WHAT I'M CURRENTLY AT BUT THE STUDDERING HAS BEEN SINCE 3,000MI OR SO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052599December 5, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 KIA OPTIMA HYBRID. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND LOST POWER. THE VEHICLE WAS TOWED TO KIA DOWNTOWN LOS ANGELES (1945 S FIGUEROA ST, LOS ANGELES, CA 90007) WHERE IT WAS DETERMINED THAT THERE WAS AN ISSUE WITH THE HYBRID SYSTEM. THE DEALER REPLACED THE TRANSMISSION, BUT THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO KIA DOWNTOWN LOS ANGELES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ADDITIONALLY, UPON STARTING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO KIA DOWNTOWN LOS ANGELES WHERE THE DEALER STATED THAT SOME WIRING INSIDE THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO POTENTIALLY REPLACE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041843October 31, 2017
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I HAVE BEEN EXPERIENCING ISSUES WITH MY 2016 KIA OPTIMA SINCE I PURCHASED IT ON SEPTEMBER, 5TH 2016. A SHORT TIME AFTER OWNING MY NEW VEHICLE, FIRST THE CAR STARTED TO HESITATE WHEN STARTING AS IF IT WAS STRUGGLING TO START, THE PUSH BUTTON WOULD TURN RED AND THE INDICATOR LIGHTS WOULD LIGHT UP ON THE DASHBOARD AS IF THE KEY WAS NOT RECOGNIZED IN THE CAR. THE CAR WOULD ALSO SELF ACCELERATE. ON OR AROUND AUGUST 16TH OR 17TH THE CAR STALLED OUT WHILE IT WAS BEING DRIVEN,WE ATTEMPTED TO RESTART THE CAR AND IT TURNED ON LIKE NORMAL SO THE TOW WAS CANCELED. , THE SERVICE WRITER & KIA ALL HAVE COPIES OF THE VIDEOS THE MECHANIC HAS ALSO TOLD ME HE WAS ABLE TO DUPLICATE THE ISSUE, THE SOLUTION WAS TO CHANGE THE FUEL PUMP AND SERVICE THE FUEL DELIVERY SYSTEM. UPON THE SERVICES BEING COMPLETED WE WERE CONTACTED BY THE SERVICE MANAGER, AND KIA THAT THE CAR WAS READY TO BE PICKED UP ON SEPTEMBER 6TH 2017. WHILE DRIVING THE VEHICLE HOME WE NOTICED SOME HESITATION WHILE IDLE, ALSO SOME STRONG ACCELERATION WHEN TAKING OFF FROM RED-LIGHT OR STOP SIGN. WHILE PARKED WE NOTICED SOME STRONG VIBRATION FROM THE MOTOR WHICH THE CAR HAD NOT HAD PREVIOUSLY BEFORE SERVICE. ALSO AFTER SEVERAL ATTEMPTS OF STARTING THE CAR, THE CAR WOULD EITHER START ROUGH, AND ALSO STILL HAD THE SAME ORIGINAL OCCURRENCE AS BEFORE WITH THE KEY NOT BEING RECOGNIZED IN THE CAR. WITH THE CAR NOT FULLY STARTING AND THE PUSH BUTTON TURNING RED WITH THE INSTRUMENT PANEL LIGHTING UP WITH THE KEY NOT IN CAR LIGHT ALONG WITH SOME OTHERS. ON THURSDAY SEPTEMBER 7TH, 2017 AT ABOUT 4:30PM I HAD THE CRUISE CONTROL SET TO 80 MPH, THE CAR HESITATED A COUPLE TIMES, THEN SELF DECELERATED TO 73 MPH, REACCELERATED TO 82 MPH THEN SELF ADJUSTED TO 80 MPH, I CONTACTED THE DEALERSHIP RIGHT AFTER THE OCCURRENCE I WAS TOLD I HAD TO WAIT TO BRING THE CAR BACK IN THEY HAD NO LOANER VEHICLES, NOT TO USE THE CRUISE CONTROL FEATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039544October 25, 2017
ENGINE
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STARTED TO SMOKE WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND, SHORTLY AFTER, IT BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT ARRIVED TOO LATE TO SALVAGE THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED TO AN AUTO SHOP. A FIRE REPORT WAS NOT FILED. THE POLICE DEPARTMENT WAS PRESENT, BUT A REPORT WAS NOT FILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11039683October 25, 2017
AIR BAGS, STRUCTURE:BODY
I GOT CAR ACCDINET AND THREE AIRBAG JUST POP OUT SO THAT MEANT NEED REPLACE?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#11034469October 19, 2017
UNKNOWN OR OTHER
ON WEDNESDAY MORNING DRIVING TO MY WORK THE SUNROOF EXPLODED WAS A BIG SOUND ,THIS EXPLOSION TERRIFIES ME AND THANKS GOD I DIDN'T LOST IT THE CONTROL OF THE CAR. IMMEDIATELY I DROVE TO THE RIGHT SIDE TO STOP THE CAR AND TRYING FIGURE OUT WHAT HAPPENED.I SAW BIG HOLE AT THE SUNROOF ,I DID NOT KNOW WHAT TO DO . I CALLED TO MY INSURANCE AND EXPLAIN WHAT HAPPEN IF I NEED TO CALL TO POLICE FOR THIS INCIDENT,THEY SAID IS NOT NECESSARY BUT WE NEED TO KIA DEALER BECAUSE COULD A FACTORY PROBLEM. KIA SAID BRING THE CAR TO DEALER FOR INSPECTION.IS ONE WEEK ALREADY AND I DON'T HAVE ANY ANSWER . I BEEN SEARCHING SAME OTHERS COMPLAINTS AND I FOUND IT KIA HAD A LOT OF SIMILAR SITUATION THIS EXPLOSION PUT ME IN A VERY RISK SITUATION COULD BE CRASHED OR HIT OTHERS CARS AND IN RISK OTHERS LIVES. I NEED SOME HELP TO CLARIFY MY CASE AND HELP OTHERS PEOPLES . I HOPE NHTSA IS INTEREST TO RESOLVE THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025159September 23, 2017
ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL CAR STARTS TO STALL AND IDLE WHEN ON THE ROAD AND IN TRAFFIC. CAR STARTS TO BACK UP AND REVERSE WITHOUT NOTICE OR WARNING. ENGINE, BATTERY COMES ON AUTOMATICALLY AND I HAVE TO TURN OFF IGNITION AND RESTART VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019598August 25, 2017
AIR BAGS
TL* THE CONTACT RENTED A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE HYDROPLANED OVER A POCKET OF WATER. AS A RESULT, THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED FACIAL INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT, AND WAS LATER TOWED TO ENTERPRISE CAR RENTAL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 34,202. *LN *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11016121August 18, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
SHUTTER/HESITATION UPON TAKE OFF. I SIGNED MY LEASE ON 9/29 AND WAS AT THE SERVICE DEPT FIRST OF 7 TIMES ON 10/4. AT FIRST I WAS TOLD THE CAR HAD TO "LEARN THE WAY I DRIVE" THAT THERE WERE NO ISSUES WITH MY CAR. SINCE THEN THE DEALER HAS "RESET" THE TRANSMISSION, CHANGED FUEL INJECTORS, REPLACED TRANSMISSION, AND NOW HAS DONE 'SEVERAL UPDATES' (SERIOUSLY?) THIS CAR HAS NEARLY CAUSED ACCIDENTS ON NUMEROUS OCCASIONS. WHEN I ASKED THE TECH IF HE WOULD DRIVE HIS FAMILY IN THIS CAR I GOT NO RESPONSE. I HAVE ASKED ON THE LAST 2 TRIPS TO THE DEALER FOR THEM TO SIMPLY REPLACE MY CAR. I AM CURRENTLY CONSULTING A LAWYER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013548August 7, 2017
UNKNOWN OR OTHER
THE FRONT PASSENGER SIDE MAKES RUMBLING/RATTLING NOISE WHEN DRIVING. IT IS SPORADIC BUT SOUNDS LIKE IT IS COMING FROM SOMETHING RELATED TO THE TIRES. IT IS HARD TO TAKE FOR A DIAGNOSE BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN. IT SOUNDS LIKE SOMETHING VIBRATING UNDER THE HOOD. I CHECKED AND EVERYTHING IS INTACT. THIS ISN'T A ONE TIME THING, IT HAPPENS OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003942July 10, 2017
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
PURCHASED A 2016 KIA OPTIMA EX WITH THE PREMIUM PACKAGE WITH LESS THAN 30 ODOMETER MILES IN APRIL 2017 FROM A KIA DEALER (VIN [XXX]). AT 4200 MILES THE CAR STALLED AND LOST ALL POWER WHILE TRAVELING ON THE HIGHWAY DURING RUSH HOUR. SCREEN FLASHED "ENGINE CONTROL SYSTEM - POSSIBLE ENGINE CONDITION. " TOOK VEHICLE TO THE KIA DEALER ON 07/08/2017 WHO INDICATED THE THROTTLE POSITION SENSOR NEEDED ADJUSTING AND CLEANING. THEY ASSURED ME ALL WAS GOOD AND THEY HAD RESOLVED THE ISSUE. LESS THAN 24 HOURS LATER THE CAR STALLED AGAIN ON THE HIGHWAY. HAD TO HAVE THE VEHICLE TOWED TO ANOTHER KIA DEALER WHERE IT SITS. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED WITH KIA AS IT POSES A SIGNIFICANT SAFETY HAZARD TO ME AND OTHER DRIVERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003963July 10, 2017
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
SINCE I HAD THE CAR IN AUG2016 BRAND NEW WHEN I GIVE IT GAS THE VALVES PING AND PEAK EXTREMELY BAD NOT MATTER WHAT FUEL I USE ALSO THE AC KEEPS LOOSING POWER IT WILL BLOW FINE THEN IT ALMOST GOES OFF WHILE STILL DRIVING THE SAME SPEED. ALSO SOMETIMES WHEN THIS HAPPENS I HAVE A MISS OR HESITATION IN THE ENGINE. THERE HAS ALSO BEEN A POP NOISE IN THE BACK END WHEN I STOP OR SLOW DOWN SINCE I HAVE HAD THE VEHICLE. I HAVE TAKEN MY CAR 6 TIMES TO THE LOCAL DEALER IN CHAS WV WHERE I PURCHASED THE CAR AND THEY KEEP SAYING THEY CAN'T DIGNOSE THE PROBLEM THEY HAVE TO CONTACT KIA AND NEVER HAVE AN ANSWER WHEH I TAKE THE CAR BACK OR CONTACT THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002704July 2, 2017
ENGINE
I BOUGHT MY CAR 6 MONTHS AGO, I HAVE PERFORMED ALL REQUIRED MAINTENANCE FOR THE VEHICLE AND AT 17,000 MILES THERE WAS A TICKING SOUND WHILE I WAS DRIVING ON A BUSY ROAD WITH MY HANDICAPPED MOTHER. THERE WAS A LOUD NOISE AND I THOUGHT I BLEW A TIRE, THE ENGINE SEIZED UP AND I WAS IN THE MIDDLE OF THE ROAD, I HAD TO CALL EMERGENCY ROAD SERVICE TO GET MY MOTHER AND I SAFELY HOME. AFTER GETTING THE VEHICLE TOWED TO THE KIA DEALERSHIP I AM TOLD THE ENGINE IS NEEDING TO BE REPLACED BECAUSE A ROD WAS THROWN THREW THE MOTOR. WE WERE VERY LUCKY THAT NEITHER ONE OF US WAS INJURED WITH THIS INCIDENT HOWEVER OTHERS MAY NOT BE SO LUCKY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992202May 30, 2017
STRUCTURE:BODY
ON MAY 30, 2017 AT APPROXIMATELY 1200HRS EST, WHILE DRIVING UNDER NORMAL CONDITIONS WITH VERY LIGHT TRAFFIC THE SUNROOF EXPLODED. COMPLETE INSPECTION WAS NEGATIVE FOR THE ANY EXTERIOR DEBRIS AS CAUSE. VEHICLE WAS IN MOTION ON HIGHWAY. PHOTOS ARE AVAILABLE UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992015May 28, 2017
SERVICE BRAKES, POWER TRAIN
WHEN DECELERATING/BRAKING, THE CAR JERKS HARSHLY FORWARD AT 52,42, 32 MPH. ON WET HIGHWAYS A WHEN IT JERKS THE REAR OF THE CAR FISHTAILS. KIA KNOWS THE FAULT IS BECAUSE OF THE DUAL CLUTCH TRANSMISSION DOWNSHIFT TIMING AND HAS NO SOLUTION. I BEEN TO THE DEALERSHIP 3 TIMES ON THIS. FISHTAILING ON WET HIGHWAYS HAS A SERIOUS RISK OF AN ACCIDENT. THEY JUST SAY LIVE WITH IT EVEN THOUGH THEY HAVE NUMEROUS SIMILAR COMPLAINTS AND FELT THE PROBLEM WITH ME ON A TEST DRIVE IN MY CAR AND OTHER CARS OF SAME MODEL IN THE NEW CAR LOT. IT IS TIME THEY FACE THIS SERIOUS HAZARD, AS BRAKING IS SUPPOSE TO THE THE #1 SAFETY ISSUE IN A CAR, NOT CREATE A SAFETY ISSUE. I HAVE STATED A DATE BELOW, BUT THAT DATE IS WHEN I FIRST WENT TO THE DEALERSHIP WITH THE PROBLEM, IT HAPPENS EVERYDAY, AND EVERY TIME AT THOSE SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984188May 8, 2017
ENGINE, POWER TRAIN, SEATS
THIS VEHICLE SUFFERS FROM A HESITATION DURING TAKE OFF. ACCORDING TO KIA THIS HESITATION COME FROM A 7 SPEED DUAL CLUTCH TRANSMISSION(DCT). WHICH CAUSES THE VEHICLE THE DRIVER TO FEEL A SHUDDER SENSATION. THIS VEHICLE HAS A DOUBLE CLUTCH. I HAVE TAKEN MY 2016 KIA OPTIMA DEALERS FOR REPAIR TO THIS PROBLEM WITHOUT ANY SOLUTION. RUNS ROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965957March 14, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD AN EXPLOSION. THE CONTACT PULLED INTO A PARKING LOT AND NOTICED THAT THE ENTIRE SUN ROOF HAD SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,039.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959736March 9, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE HAD A FEW SECONDS DELAY IN ACCELERATION. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A SENSOR DELAY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958641March 4, 2017
ENGINE, POWER TRAIN
FROM A DEAD STOP DRIVING AROUND, RELEASING THE BRAKE PETAL FROM A STOP AND GETTING READY TO GET GOING, THE CAR SHUTTERS A BIT AND/OR BOTH THE ENGINE FEELS LIKE IT'S GONNA STALL. HESITATION TO GET GOING.. DOES IT IN ALL 3 DRIVE MODES. DEALERS SAYS NPF.. OF COURSE AND SAID MAYBE QUALITY OF GAS, I USE TOP TIER GAS ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944457January 11, 2017
AIR BAGS, SEAT BELTS
WAS HIT HEAD ON BY A SLIDING VEHICLE WITH BALD TIRES. AIR BAGS DID NOT DEPLOY AND SEAT BELTS DID NOT HOLD US IN PLACE.WE WERE DOING ABOUT 15 MI.PER HOUR OR LESS ON A MT PASS BECAUSE OF WEATHER CONDITIONS THE OTHER VEHICLE WAS DOING ABOUT 45 MI. PER HOUR OR MORE WHEN HIT US. HIGHWAY PATROL INVESTIGATED ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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