Kia Optima Complaints (2011)

628 consumer complaints on file.

#10546416October 1, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V114000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT HE'S EXPERIENCING PROBLEMS WITH THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED, IT WOULD DISENGAGE THE TRANSMISSION. THE FAILURE MILEAGE WAS 100. THE CURRENT MILEAGE WAS 4,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537049August 24, 2013
STEERING, WHEELS
WHEN I PURCHASED THE VEHICLE I NOTICED IT PULLED TO THE LEFT AND I BROUGHT IT BACK TO THE DEALER AND THEY "SAID" THEY PERFORMED A FIX ACCORDING TO AN INTERNAL KIA TSB-032 DOCUMENT. WHEN I BROUGHT THE VEHICLE BACK FOR A 15,000 MILE SERVICE AND ANOTHER TIRE ROTATION THEY ROTATED THE TIRES AND THE CAR AGGRESSIVELY PULLED TO THE LEFT AGAIN. I BROUGHT IT BACK AND ARGUED OVER PAYING FOR AN ALIGNMENT AND THEY SAID THEY WOULD DO THE ALIGNMENT TO CORRECT THE PROBLEM. AT THIS POINT, IT DID NOT CORRECT THE ISSUE AND THE TIRES WERE PUT BACK PRIOR TO THE 15K ROTATION. SINCE OWNING THE VEHICLE, I AM UNABLE TO ROTATE THE TIRES WITHOUT AN AGGRESSIVE PULL TO THE LEFT. JUST TODAY, 8/24/2013, THE DEALER TOLD ME KIA HAD NUMEROUS COMPLAINTS WITH NEXEN TIRES AND HAVE SINCE SWITCHED TO KUMHO. THERE SHOULD BE A RECALL BECAUSE KIA USED A PRODUCT LINE THAT IS OBVIOUSLY FLAWED AND NOW THE DEALER IS SAYING I HAVE TO SPEND >$1000 ON A SET OF NEW TIRES FOR A PROBLEM THAT HAS EXISTED SINCE I DROVE THE VEHICLE (BRAND NEW) OFF THE LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512682May 19, 2013
EQUIPMENT ADAPTIVE/MOBILITY
MY HAND HELD PHONE DEVICE STOP WORKING AND COULD HAVE CAUSED A MAJOR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512071May 15, 2013
ENGINE, POWER TRAIN
SUDDEN ACCELERATION! HAPPENED APPROXIMATELY 6 MONTHS AGO AND AGAIN ON MAY 10TH. GOING SLOWLY TOWARDS A STOP SIGN WHILE BRAKING TO STOP, THE CAR SUDDENLY ACCELERATES AND LUNGES FORWARD. STEPPED ON THE BRAKE BUT CAR KEEPS GOING. PUT SHIFT LEVER IN NEUTRAL WITH ENGINE RACING AND AFTER ABOUT 2 SECONDS THE ENGINE SLOWLY DROPS TO IDLE. NO ACCIDENTS CAUSED BECAUSE NO ONE WAS IN FRONT OF ME. VERY DANGEROUS SITUATION! TOOK CAR TO THE DEALER ON MAY 15TH AND THEY COULD FIND NO CODES PRESENT AND SAID THE VEHICLE WAS OPERATING AS DESIGNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511782May 13, 2013
EXTERIOR LIGHTING
POLICE OFFICER POINTED OUT MY CAR'S TAIL LIGHTS WERE OUT WED NIGHT (WHILE HEADLIGHTS WERE ON). THURS, CHECKED ALL FUSES, ALL OK. DID WEB SEARCH TO FIND FUSE FOR TAIL LIGHTS. FOUND INSTEAD DESCRIPTION OF KLUDGE FIX OF REMOVING MEMORY FUSE FOR SEVERAL MINUTES. REMOVED MEMORY FUSE FOR SEVERAL MINUTES, PUT IT BACK IN, TAIL LIGHTS THEN CAME ON WHEN HEADLIGHTS WERE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510837May 6, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ON APRIL 25TH, 2013, I DROVE FROM THE ATLANTA AREA TO SHANNON, GA. NEAR ADAIRSVILLE, GA. I STOPPED A THE GATE PUT THE CAR IN PARK, SET THE BRAKE. BEFORE I COULD GET OUT THE CAR SURGED FORWARD SMASHING THE GATE. I HIT THE BRAKE, BACKED IT UP, PUT IT IN PARK, SET THE BRAKE AND AGAIN BEFORE I COULD GET OUT IT SURGED FORWARD. THIS TIME WHEN I BACKED UP PUT IT IN PARK I TURNED OFF THE MOTOR. JUMPING FORWARD IN MY STORY, I CALLED KIA AND FOUND OUT THE CAR WAS ON RECALL. I LOOKED IT UP ON THE INTERNET ONLY TO SEE THE NOTICES WOULD NOT BE SENT OUT UNTIL MAY 2013. KIA. IS REPLACING THE PART BUT WILL NOT FIX THE FRONT END DAMAGE. THEY TOLD ME TO CALL MY INSURANCE COMPANY. KIA RAN SOME TEST AND SAID IT SHOWED NOTHING WRONG WITH MY CAR. I WOULD HAVE BEEN RUN DOWN AND KILLED OR IN THE HOSPITAL. ALL I ASK IS FOR THEM TO FIX THE FRONT END OF MY CAR AND REPLACE THE GATE. THEY STILL HAVE MY CAR SO THE MILEAGE IS AND ESTIMATE. I DID USE CRUSE CONTROL. CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10509684April 26, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE FREEWAY AT ROUGHLY 60-70MPH WHEN THE CAR SUDDENLY BEGAN DECELERATING AND NOT RESPONDING WHEN THE ACCELERATION WAS PRESSED. THIS HAS HAPPENED 3 TIMES SINCE I HAVE BEEN ON THE ROADS. KIA IS UNABLE TO FIND ERROR CODES OR DIAGNOSE THE ISSUE EVEN AFTER PROVIDING THEM WITH VIDEO EVIDENCE.THERE HAVE BEEN MULTIPLE "COMPUTER GLITCHES" BUT THIS HAS BEEN THE MOST SEVERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507386April 7, 2013
AIR BAGS
THE AIRBAG WARNING LIGHT CAME ON BACK IN NOVEMBER . ACCORDING TO THE KIA OWNERS MANUAL THIS MEANS THE AIRBAGS WILL NOT WORK. I CONTACTED 2 KIA DEALERS IN THE TAMPA FL AREA (BACK IN NOVEMBER) AND HAVE NOT HEARD BACK FROM THEM. I GUESS THEY MUST BE TOO BUSY OR DON'T LIKE DOING WARRANTY WORK. NOW THE BRAKE LIGHTS DO NOT WORK, THIS CAR IS A POS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504117March 22, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES, EXTERIOR LIGHTING
THIS KIA HAS A PUSH BUTTON START OPTION. THE VEHICLE WOULD NOT START AND THE BRAKE LIGHTS WERE NOT TURNING ON WHEN THE BRAKE PEDAL WAS DEPRESSED. THE COMPUTER LOOKS FOR A SIGNAL FROM THE BRAKE LIGHT SWITCH BEFORE IT STARTS THE ENGINE. I DISCONNECTED AND RECONNECTED THE BRAKE LIGHT SWITCH AND THE PROBLEM WAS TEMPORARILY CORRECTED. TWO DAYS LATER, THE VEHICLE WOULD NOT START AGAIN AND THE BRAKE LIGHTS WERE NOT TURNING ON. WE USED THE PROCEDURE TO BYPASS THE BRAKE SIGNAL (HOLD START BUTTON FOR 12+ SECONDS) TO START THE ENGINE. VEHICLE WAS NOW DRIVING DOWN THE ROAD WITH NO BRAKE LIGHTS. THERE WAS ALSO A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CLUSTER INDICATING AN ISSUE WITH THE ESC SYSTEM. DEALERSHIP STATED THEY HAVE SEEN A FEW CARS WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503513March 18, 2013
POWER TRAIN, ELECTRICAL SYSTEM
I HAVE A 2011 KIA OPTIMA LX, ONE NIGHT WHILE DRIVING HOME FROM WORK ALOUD BOOM SOUND WITH A JERK OF THE CAR AND ALL POWER WAS GONE AT ONCE. THERE WAS NOTHING,LIGHTS OUT, IN AND OUT AND NO ACCELERATION, THEN AFTER ABOUT 10 SECONDS ALL POWER RETURNED, BEFORE AND AFTER THIS THERE WAS NO WARNING OF ANY KIND, IT HAS HAPPENED A TOTAL OF THREE TIMES SO FAR.2ND TIME AT AN INTERSECTION AND THE 3RD TIME IN HEAVY TRAFFIC, THE ONLY WAY I GOT OUT OF TRAFFIC THE CAR COASTED, ALL THE WHILE STEERING WAS VERY HARD , HAD TO BE TOWED TO THE DEALERSHIP BECAUSE POWER DID NOT RETURN. WHILE THEY WERE ABOUT TO CHECK, ONCE AGAIN THE POWER RETURNED ALL ON ITS OWN IN FRONT OF THEM, THEY RUN DIAGNOSTICS, STILL NOT SHOWING ANYTHING, SO THEY KEEP GIVING ME NO ANSWERS, AND PUTTING ME BACK INTO FEAR. 4 OTHER REPAIRS WAS MADE BEFORE THESE LAST 3 RECURRING INCIDENTS ;VEHICLE WOULD NOT SHUT OFF WITH REMOVAL OF THE KEY; HORNS QUIT WORKING; BRAKE LIGHT SWITCH, BECAUSE COULD NOT GET CAR INTO GEAR; FUSE TO THE PHONE CHARGER. BACK TO THE SHUT DOWNS THE SERVICE TECHS.SAID THEY DON'T KNOW WHAT TO FIX! AND THE KIA CORP. STAND BEHIND THE SAME ANSWER. THEY KNOW HOW TO MAKE THESE CARS WHAT'S WRONG WITH FIXING THESE PROBLEMS ESPECIALLY ELECTRICAL ISSUES LIKE THIS! I SUGGEST TO ANYONE WHO'S READING THIS DON'T BUY A KIA OF ANYKIND! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494746January 25, 2013
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
WE BOUGHT OUR CAR LAST YEAR , 5 MONTHS AFTER WE GOT THE CAR , WHEN I WAS DRIVING IT THE VEHICLE DYNAMIC CONTROL (VDC) LIGHT TURN ON AND THE CAR SHAKING VERY BAD AND WE CAN NOT HANDLE THE CAR RIGHT AND THE BRAKE ITS NOT WORKING WELL, ITS VERY VERY SCARY. THE ONLY THING THAT WE CAN DO WE TURN THE VDC LIGHT OFF, ITS GONNA BE OK FOR COUPLE DAYS , AND AGAIN IT HAPPENS. AFTER THAT I TOOK THE CAR TO FAIRFAX KIA IN VIRGINIA THEY DIDN'T BELIEVE ME AND THEY SAID WHEN THEY TEST DRIVE THE CAR IT DIDN'T HAPPENED TO THEM, SO IT HAPPENS FOR ME ALMOST 7 TIMES AND EVERY TIME THEY WHEN I TOOK IT BACK TO THE SERVICE THEY SAID THE SAME THING. I HAVE NO IDEA WHAT SHOULD I DO, SOMEBODY NEEDS TO FIX THIS PROBLEM, IF SOMETHING HAPPENED TO ME WHAT SHOULD I DO? KIA MOTOR IN RESPONSIBLE FOR THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494516January 23, 2013
SUSPENSION, STEERING
FIRST NOTICED ABNORMAL TIRE WARE ON THE OUTSIDE EDGE OF THE FRONT RIGHT TIRE, TOOK TO DEALERSHIP. WAS TOLD THAT THE VEHICLE WAS OUT OF THE ADJUSTMENT PERIOD. SO I HAD TO PAY FOR AN ALIGNMENT. RECEIVED THE SPEC SHEETS AFTER. THE ALIGNMENT WAS OUT .15 DEGREES RF, .01 DEGREES LF, .19 DEGREES LR, .13 DEGREES RR. VEHICLE WAS SET BACK TO FACTORY SETTINGS, AND DEALERSHIP BLAMED THE MIS ALIGNMENT ON MICHIGAN ROADS. CAR WAS SET TO HAVE THE ALIGNMENT CHECKED 1500 MILES LATER OR 30 DAYS. 2ND TIME IN THE SHOP FOR ALIGNMENT CHECK AND WAS OUT . 09 DEGREES LF, .11 DEGREES RF, .02 DEGREES LR, .04 DEGREES RR. DEALERSHIP SET THE ALIGNMENT BACK TO FACTORY SPECS. CAR AGAIN WAS SET 30 DAYS LATER OR 1500 MILES FOR ANOTHER ALIGNMENT CHECK AND WAS OUT ONCE AGAIN. .21 DEGREES LF, .13 DEGREES RF, .26 DEGREES LR, .02 DEGREES RR. AT THIS TIME THE MILEAGE WAS 22300. AFTER THE 3RD TIME TO THE DEALER AND TAKING THEIR ADVICE TO GIVE THEM THE CHANCE TO FIX THE PROBLEM. IN THE END , THE DEALER SAID THAT THERE WAS NOTHING WRONG WITH THE CAR, YET EVERY TIME IT WAS THERE THE ALIGNMENT HAD TO BE ADJUSTED AND PUT BACK TO FACTORY SETTINGS. AS YOU CAN SEE BY THE NUMBER OF DEGREE CHANGES, MORE THAN .05 DEGREES IS ASTRONOMICAL WHEN IT COMES TO TOE SETTINGS ON ANY CAR. THIS CAR HAS A 100,000 MILE WARRANTY, YET KIA, NOR THE DEALERSHIP IS STANDING BEHIND THE PRODUCT, THEY MANUFACTURE OR SELL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490406December 28, 2012
ELECTRICAL SYSTEM
I WAS LEAVING WORK @ 5:45 PM AND GOT IN MY CAR, BUT IT WOULD NOT START. I TRIED FOR 20 MINUTES BEFORE I CALLED KIA LEDGEN DEALERSHIP FOR HELP. THEY TOLD ME WHERE TO PUT THE AUX KEY STARTER INSIDE THE GLOVE BOX AREA. AFTER SEVERAL ATTEMPTS THE CAR STILL WOULD NOT START. THEY TOLD ME A WOULD HAVE TO CALL THE 800 NUMBER TO GET A JUMP OR HAVE MY CAR TOWED. I FOUND A CO-WORKER WHO GAVE ME A JUMP AND THE CAR STARTED RIGHT UP. I PROCEEDED TO A FIRESTONE STATION AND GOT A NEW BATTER ($146.00). STARTED RIGHT UP AND HAD NO PROBLEMS UNTIL MY WIFE AND I WENT TO THE MALL TODAY (DEC 28) AND MY CAR WOULD NO START AGAIN. I THOUGHT WE WERE GOING TO GET STRANDED OR NEEDED TO FIND A JUMP. AFTER 5 ATTEMPTS IT FINALLY STARTED AND I TOOK MY CAR BACK TO THE DEALERSHIP AND THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM SO THERE WAS NOTHING THEY COULD DO. AFTER STATING THAT I READ ABOUT OTHER KIA OWNERS HAVING THE SAME PROBLEM THEY DECIDED TO KEEP IT OVER NIGHT. ARE THERE OTHER OWNERS WITH SIMILAR PROBLEMS THAT CAN LEAD ME IN THE RIGHT DIRECTION TO GET THIS PROBLEM FIXED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486653December 1, 2012
ELECTRICAL SYSTEM, ENGINE, SEATS
MY VEHICLE DON'T START EVERY TIME I TRIED TO START IT THE ELECTRICAL SIT MOVES BACK AND FORWARD, I HAVE TO TOWED MY CAR TO THE DEALER FOR THE THIRD TIME, I AM GETTING SO FRUSTRATED THAT A NEW CAR HAS TO BE TOWED TO THE DEALER BECAUSE SOMETHING ITS WRONG, NEXT MONTH I WILL BE OUT OF WARRANTY AND THEN WHAT I GOING TO DO? PLEASE SOME ONE NEED TO CHECK THE PROBLEMS WITH THIS NEW VEHICLE ITS A NIGHTMARE FOR THE CITIZENS. I CAN'T BELIEVE I HAVE TO PAY FOR 4 YEARS A CAR THE I CANT EVEN RELIABLE ON, I AM A BUSY MOTHER OF 3 CHILDREN AND THIS PROBLEM IT'S CAUSING ME STRESS AND ANXIETY. I PAY MONTHLY $600.00 DOLLARS FOR A "NEW CAR" SO I DON'T HAVE TO STRUGGLE FOR MECHANICAL PROBLEMS LIKE WITH AN (OLD CAR) BUT INSTEAD THREE TIMES I HAD THE THIS PROBLEM WITH MY 2011 OPTIMA KIA. PLEASE HELP ME AND HELP ME GOD. *TR ## VIN FAILED ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483749November 8, 2012
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
WHEN APPLYING GAS PEDAL TO PULL AWAY FROM A DEAD STOP--SUCH AS A STOP SIGN OR RED LIGHT---CAR STUMBLES AND HESITATES. AT TIMES CAR WILL NOT EVEN RESPOND WHEN GAS PEDAL IS PUSHED. PUSH THE GAS PEDAL AND NOTHING HAPPENS--THEN YOU PUSH PEDAL A BIT MORE AND IT JERKS AND SHOOTS FORWARD. NOT A COMFORTABLE SITUATION WHEN TRYING TO PULL INTO TRAFFIC FROM A INTERSECTION. HAPPENS VIRTUALLY EVERY TIME. COLD OR WARMED UP--SAME PROBLEM--EXCEPT A LOT WORSE AT COLD START. ONCE ABOVE 30 MPG THINGS SMOOTH OUT--BUT THE BIG DANGER IS TRYING TO PULL OUT INTO TRAFFIC. I HAVE BEEN TO THE DEALER SEVERAL TIMES. THEY DO A RE-FLASH OR WHATEVER--THEN TELL ME IT DRIVES NORMAL. NO FAULT WITH THE DEALER AT ALL--THEY HAVE BEEN EXCELLENT REALLY--BUT--CAN'T FIX THE HESITATION.BUT DRIVING NORMAL--THAT'S NOT TRUE. THEY KNOW THEY HAVE A PROBLEM WITH THIS HYBRID SYSTEM--THERE IS A WEB PAGE THAT ADDRESSES THIS PROBLEM---EVERYONE HAS THE SAME PROBLEM. I CAN'T EVEN ALLOW A FRIEND OR ONE OF MY KIDS DRIVE THIS CAR.IF YOU DON'T KNOW HOW THE CARS GOING TO REACT---YOUR OPEN TO A SERIOUS ACCIDENT. I HAVE HAD A CAMRY HYBRID AND TWO PRIUS HYBRIDS--NO PROBLEMS. I KNOW HOW A HYBRID CAR SHOULD DRIVE. THIS CAR IS UNSAFE FOR THE DRIVER AND OTHER MORTORISTS ON THE ROAD. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483775November 8, 2012
EXTERIOR LIGHTING
TAIL LIGHTS, DASH BACK LIGHTING BECAME INOPERATIVE. THIS IS A SAFETY HAZARD. THIS MODEL DOES NOT HAVE A SMART KEY SYSTEM SOLUTION FOUND ON-LINE 1.OPEN IN-DASH FUSE BOX 2.PULL YELLOW MEMORY FUSE 3.WAIT A FEW MINUTES 4.REPLACE FUSE 5.CHECK TO SEE IF THINGS ARE WORKING RIGHT (IF NOT, REPEAT PREVIOUS STEPS WITH A LONGER WAIT BEFORE REPLACING THE FUSE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481539October 23, 2012
STRUCTURE:BODY, AIR BAGS
I WAS SITTING IN A TURN LANE, TO TURN LEFT. THERE WERE TWO LANES TO MY RIGHT FOR TRAFFIC. I WAS WAITING FOR A CAR COMING FROM THE OPPOSITE DIRECTION. I HAPPENED TO LOOK IN MY REAR VIEW MIRROR AND IT WAS COMPLETELY TAKEN UP BY THIS RED OBJECT, WHICH HAPPENED TO BE A CAR. IMMEDIATELY I FELT A TERRIBLE SHOCK AND MY CAR WAS LIFTED UP IN THE REAR AND THE FRONT END POINTED AT THE ROAD. THIS CAR DROVE ME APPROXIMATELY 40 YDS. UP THE ROAD. THE AIR BAGS DID NOT DEPLOY...NONE OF THEM AND THERE WAS $12,000 WORTH OF DAMAGE DONE TO MY CAR. I STILL HAVE LOWER BACK PAIN AND SEVERE CRAMPS ON THE LEFT SIDE OF NECK AND HEAD. OF COURSE THE DRIVER WAS DUI, NO LICENSE, NO INSURANCE AND LEFT THE SCENE OF THE ACCIDENT. ON 10/22/12 MY WIFE HAD DRIVEN HOME FROM FLORIDA TO TN. SHE TURNED ON A STREET HEADING UP A HILL TOWARD OUR HOME. SHE WAS GOING APPROXIMATELY 25 MILES PER HOUR, WHEN AN OLDER GREY TRUCK COMING DOWN THE HILL CROWDED HER OFF THE ROAD. SHE SWERVED TO HER RIGHT AND HIT A 700 LB. MAILBOX(CEMENT & BRICKS) THIS ACCIDENT TORE THE RIDE SIDE FRONT END BACK BY 4 FEET, ALSO BUCKLING THE HOOD AND POPPING RIVETS IN THE MOTOR. THE AIR BAGS AGAIN FAILED TO DEPLOY. THERE HAS TO BE SOMETHING WRONG WITH THE 2011 KIA OPTIMA'S AIR BAGS. SHE BLOODIED HER NOSE AND HAD A GASH IN HER RIGHT WRIST. THERE4 IS ABSOLUTELY NO SENSE OF HAVING AIR BAGS WHEN THEY DON'T DO AS THEY SUPPOSED TO. THIS MUST BE EXPLORED AND THE REASON FOUND! THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10477376September 28, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION EXHIBITED A JERKING MOTION AND FAILED TO RESPOND WHEN ENGAGING THE ACCELERATOR PEDAL. THE RPMS BEGAN TO INCREASE RAPIDLY. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY FOR A SHORT PERIOD AND THE FAILURE RECURRED. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE IDENTICAL FAILURE AND THEY WERE UNABLE TO DUPLICATE OR LOCATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472025August 23, 2012
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING MY 2011 KIA OPTIMA EX ON A RESIDENTIAL AREA. MY SPEED WAS ABOUT 25 MPH WHEN SUDDENLY THERE WAS A LOUD EXPLOSION SOUND. AT THE TIME THAT THIS OCCURRED THERE WERE NO CARS OR SEMIS NEAR MY VEHICLE. AFTER MY 4 YEAR OLD DAUGHTER AND I RECOVERED FROM THE INITIAL SHOCK, I PULLED OVER TO CHECK MY VEHICLE AND I NOTICE THE BACK WINDOW SUNROOF HAD A HOLE IN THE MIDDLE CLOSE BY THE SHARK TALE AND WAS STILL SHATTERING. AT THAT POINT, I HAD NO OTHER CHOICE AND HAD TO DRIVE MY DAUGHTER TO SCHOOL. ONCE I DROPPED HER OFF I DROPPED OFF MY VEHICLE AND A FAMILY MEMBERS HOUSE AND BORROWED A VEHICLE, SINCE MY VEHICLE WAS UNSAFELY TO DRIVE IN THAT CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470728August 15, 2012
SERVICE BRAKES
IF THE VEHICLE IS PARKED POINTED SLIGHTLY DOWN HILL OR SLIGHTLY TO THE RIGHT AND SITS FOR 15-20 MINUTES THERE IS VALVE CLATTER WHEN STARTED AS IF THERE IS NO OIL. HAPPENS EVERY TIME PARKED AS ABOVE. DEALER SAYS A FIX IS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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