Kia Optima Complaints (2011)

628 consumer complaints on file.

#10947131January 23, 2017
FUEL/PROPULSION SYSTEM
I HAVE A CHECK ENGINE LIGHT ON THE CAR. THE FOUND OUT THAT IS RELATED TO ENGINE TIMING ISSUE. WHICH IS STRANGE THAT A CAR WITH ONLY 60K MILES WOULD HAVE ENGINE RELATED ISSUES. I HAVE ALSO HAD SEVERAL ISSUES WITH CHECK ENGINE LIGHTS THIS PAST YEAR. I HAVE ALSO HEARD THAT THE ENGINE IN MY CAR WAS USED IN OTHER HYUNDAI MODELS AND MAY HAVE BEEN RECALLED. PLEASE INVESTIGATE ISSUE AND RESPOND BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946344January 19, 2017
STEERING
WHILE SITTING STILL OR MOVING, THE POWER STEERING DEVELOPS HARD CATCHES THAT TEMPORARILY LOCK THE STEERING WHEEL. THIS PROBLEM INTENSIFIES ON ROUGH SURFACES, AS WELL AS THE ENTIRE STEERING ASSEMBLY WILL SHAKE. THESE PROBLEMS WORSEN AS THESE ISSUES PROGRESS WITH TIME. THE ONLY FIX FOR THIS ISSUE IS TO REPLACE THE ENTIRE POWER STEERING ASSEMBLY $$$. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938980January 1, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
WHILE DRIVING ON A HIGHWAY ON RAMP THE FRONT HALF OF THE PANORAMIC SUNROOF EXPLODED. THE SUNROOF AND INTERIOR SCREEN WERE BOTH CLOSED AT THE TIME. THE REMAINING GLASS WAS PUSHED UPWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937115December 22, 2016
ENGINE
2011 KIA OPTIMA DRIVING HOME ON EXPRESSWAY ENGINE STARTED KNOCKING AND SEIZED UP, PRETTY MUCH FROZE THE STEERING AND HAD TO FIGHT TO GET TO SHOULDER. KIA HAS A 10 YEAR 100,000 MILE WARRANTY. A LETTER WAS SENT IN MAIL CLAIMING ISSUES WITH BEARINGS CRANKSHAFT PISTONS ON THE 2.0 TURBO AND 2.4 GDI MOTORS , SO KIA BUMPED UP WARRANTY TO 10 YEARS 120,000. I HAVE 120,722 KIA SAYS THEY WONT WARRANTY EVEN THOUGH I AM THIS CLOSE. ALSO KIA AND HYUNDAI ARE SISTER COMPANIES AND HYUNDAI PUT THE SAME IN ENGINES IN THERE SONATA A RECALLED 400,000 PLUS ENGINES AND KIA HAS NOT RECALLED ONE. IF THERE IS AN ISSUE AND THERE CLAIMING THERE IS ONE BY EXTENDING WARRANTY SHOULDN'T IT BE FIXED UNDER A CERTAIN AMOUNT OF TIME. I'VE READ THAT ENGINES TEND TO STALL AT AROUND 100,000 TO 120,00 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935427December 15, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A SQUEAKY NOISE. THE VEHICLE BEGAN TO DECELRATE AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928279November 28, 2016
EXTERIOR LIGHTING
(DIMMED HEADLIGHT) I HAVE OWNED MY 2011 OPTIMA SINCE 2013 AND SUMMER OF 2016 NOTICE MY HEADLIGHTS WERE REALLY DIMMED TO THE POINT WHERE YOU CANT SEE PAST 10-20 FEET IN FRONT OF YOU. REPLACED 2 HEADLIGHT BULBS W/ SYLVANIA SILVERSTAR BULBS AND HEADLIGHTS ARE STILL VERY DIMMED. LOOKS LIKE THEY REFLECTORS INSIDE THE BEAMS ARE BURNT/MELTED CAUSING THE LIGHTS TO LOOK DIM. I WOULD DEFINITELY CONSIDER THIS A SAFETY HAZARD SINCE I CANT REALLY SEE ANYTHING ON THE ROAD. IT WOULD BE NICE IF KIA LAUNCHED A WARRANTY ENHANCEMENT FOR HEADLIGHT PROBLEM SINCE I WOULD CONSIDER THIS A DESIGN/ENGINEERING FLAW SINCE IT WAS FACTORY BULBS WERE ORIGINALLY IN THE HEADLIGHT ASSEMBLIES. UNSAFE HEADLIGHT VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927457November 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED DUE TO THE OIL CONSUMPTION AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925902November 14, 2016
STEERING
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING 65 MPH, ALL THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE VEHICLE LOST POWER AND THE STEERING FAILED. THE MOTOR SEIZED UP. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR SEIZED UP. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER STATED THAT THE PARTS WOULD BE FREE OF CHARGE, BUT THE CONTACT WOULD HAVE TO PAY FOR THE LABOR. THE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925997November 14, 2016
ENGINE
CAR WAS BEING DRIVEN ON CITY STREET WHEN SMOKE APPEARED OUT OF THE HOOD OF THE CAR. CAR WAS DRIVEN TO A SAFE SPOT IN A RESIDENTIAL NEIGHBORHOOD TO ASSESS THE PROBLEM.FLASHLIGHT SHOWED A LARGE HOLE AT THE BOTTOM OF THE ENGINE. CAR WAS TOWED TO KIA DEALERSHIP AND INSPECTED. ALL OIL CHANGE RECEIPTS WERE SUBMITTED AS PER DEALERSHIP REQUEST. DEALERSHIP SUBMITTED CLAIM TO KIA HEADQUARTERS TO SEE IF ENGINE WOULD BE COVERED, I. E.,REPLACED. NEXT DAY ENGINE REPLACEMENT WAS APPROVED AT NO COST TO ME. IT HAS NOW BEEN OVER A MONTH, THERE ARE OTHER KIA CARS AT THIS DEALERSHIP WITH THE SAME PROBLEM AND STILL NO REPLACEMENT ENGINE. I SPOKE TO KIA CUSTOMER SERVICE IN SO. CALIFORNIA AND WAS GIVEN A CASE NUMBER AND THE MESSAGE THAT THE ENGINE IS ON BACK-ORDER. NO ETA CAN BE PROVIDED AND APPARENTLY THERE IS A BACKLOG OF CARS WITH THIS CATASTROPHIC ENGINE FAILURE WITH NO END IN SIGHT. ANY ASSISTANCE FROM YOUR OFFICE WOULD BE GREATLY APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925697November 14, 2016
STEERING
THE OPTIMA IS NOT EVEN 5 YEARS OLD - THE STEERING WHEEL BEGAN MAKING AN ODD NOISE WHEN STATIONARY WHEN TURNED SLIGHTLY LEFT OR RIGHT. THEN, TRAVELING ON NORMAL CITY STREETS, A LOUD NOISE COULD BE HEARD COMING FROM THE STEERING COLUMN, EVEN OVER SLIGHT CRACKS OR BUMPS, AND AT LOW SPEEDS. BUT NOW, THE CAR'S STEERING COLUMN IS VERY LOUD AND SHAKES VIOLENTLY AT HIGHWAY SPEEDS - STARTING AT 50MPH. IT IS SO LOUD I CANNOT HEAR THE RADIO AT ALL. I CAN NO LONGER GO ON ANY TRIPS WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925228November 9, 2016
ENGINE
AT APPROXIMATELY 118,000 MILES, THE CONNECTING ROD AND ENGINE FAILURE HAPPENED WHILE TRAVELLING APPROXIMATELY 35 MPH ON RHODE ISLAND STATE ROUTE 114 IN EAST PROVIDENCE, RI. THE ENGINE SEIZED COMPLETELY AND I WAS ABLE TO COAST THE CAR TO THE SIDE OF THE ROAD WHERE I THEN REQUIRED A TOW TRUCK. THANKFULLY IT WAS 1AM AND NO CARS ON THE ROAD. NOBODY WAS HURT. BALD HILL KIA IN WARWICK, RI NOW HAS MY CAR, BUT NO ETA ON WHEN IT WILL BE READY. THEY TELL ME THAT THERE ARE TWO OTHER OPTIMAS WAITING FOR ENGINES AHEAD OF MINE. THIS IS 100% UNACCEPTABLE. I SPENT $26,000 ON THIS CAR IN GOOD FAITH AND KIA WILL NOT HONOR THE WARRANTY THEY EXTENDED ON THE ENGINE IN A TIMELY FASHION. WHILE THEY HAVE OFFERED A LOANER CAR FOR NOW, THEY WILL NOT PROVIDE IN WRITING THAT THE LOANER WILL BE OF NO COST TO ME. I AM NOW STUCK WITH THE OPTION OF HOPE AND WAIT THAT KIA DOES THE RIGHT THING, OR TAKE MATTERS IN TO MY OWN HANDS BY CONTACTING NHTSA AND CONSIDERING THE PURCHASE OF A NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924482November 6, 2016
ENGINE, STEERING
THERE'S A TICKING IN MY MOTOR WHEN FIRST STARTING UP N LAST ABOUT 5-10 MINS AFTERWARDS AND ALSO A CLANKING AND POPPING SOUNDS IN STEERING EVEN WORSE WHEN HITTING A HOLE OR GOING ACROSS INTERSECTIONS OR RAILROAD CROSSINGS STEERING SLIPS SOME GOING DOWN THE ROAD AT VARIOUS SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924375November 4, 2016
ENGINE
DRIVING DOWN ROAD 55 MPH ENGINE SHUT OFF HAD TOWED TO DEALER. ENGINE SEIZED FROM FAULTY CONNECTING ROD REPLACEMENT ENGINE 2 MONTH BACK ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920056October 30, 2016
STEERING
OUR 2011 KIA OPTIMA STEERING WHEEL STARTED MALFUNCTIONING AT ABOUT 78000 MILES. MOVES FREELY WHEN IT SHOULDN'T, SLIGHTEST BUMP AND STEERING WHEEL JUMPS UP AN DOWN AND MAKES A LOUD CLICKING NOISE AND EFFECTS SAFE STEERING. CAN'T FIND A RECALL, THOUGH I FIND THIS PROBLEM IN NUMEROUS WEB SEARCHES. THEY GONNA WAIT TIL PEOPLE ARE KILLED OR INJURED ( IF NOT ALREADY) UNTIL THEY TAKE REPAIR ACTION? ! I UNDERSTAND IT'S A $4 PART WITH AVERAGE AROUND $600.00 LABOR TO REPAIR.WHO HAS THAT KIND OF MONEY TO FIX THEIR MANUFACTURING PROBLEM? HELP PLEASE THIS NOTICED UNDER NORMAL CONDITIONS DRIVING TO WORK ON NORMAL MAIN STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918422October 24, 2016
ENGINE
THERE IS A DEFECTIVE PART IN THE MOTOR WHICH CAUSES THE MOTOR TO FAIL AND SEIZE AT ANY SPEED CAUSING THE DRIVER TO LOSE POWER STEERING AND BRAKES. MY WIFE WAS TRAVELING HOME FROM WORK ON THE HIGHWAY WHEN WITHOUT WARNING ALL LIGHTS CAME ON THE DASH AND MY WIFE HAD TROUBLE JUST GETTING TO THE SIDE OF THE ROAD AND GETTING THE VEHICLE TO STOP. THERE IS A RECALL ON THE EXACT SAME MOTOR WHICH IS IN THE HYUNDAI SONATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917833October 21, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A FORD DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916616October 17, 2016
ENGINE, VEHICLE SPEED CONTROL, STEERING
VEHICLE WAS ACCELERATING AT 60 MPH ON THE HIGHWAY WHEN THE ENGINE SHUT OFF, NO POWER. THE VEHICLE HAD ENOUGH MOMENTUM TO DRIFT ACROSS THE SLOW LANE TO THE SHOULDER. CAR DID RESTART. A CHILD WAS IN THE VEHICLE AND THANKFULLY THEY WERE NOT REAR-ENDED. THIS INCIDENT HAPPENED A SECOND TIME WHILE ACCELERATING AND PROMPTED WITH CLICKING NOISES UNDER THE DASH. THE VEHICLE WAS BROUGHT TO OUR LOCAL MECHANIC WHO STATED THAT THE ENGINE FAILURE AT 120,400 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916674October 17, 2016
ELECTRICAL SYSTEM, ENGINE
2 ISSUES WITH 2011 KIA OPTIMA @ 101,987 MILES. QUICK BURNING OF OIL (CAUSING OIL TO BURN UP AND HAVING CAR OWNER DEAL WITH TOPPING OFF OIL LEVELS) AND GRADUAL "TICKING" SOUND FROM ENGINE THAT RESULTS IN ENGINE SHUTDOWN AS CAR IS IN MOTION PROB #1: MY KIA BURNING THRU OIL AT HIGH TEMP-I PERFORMED EACH AND EVERY OIL CHANGE PAYING OVER $70 FOR TOP QUALITY OIL. ISSUE WITH OIL GRADUALLY BECAME WORSE. I HAD TO BUY MY OIL IN BETWEEN CHANGES TO KEEP ADDING OIL TO ENGINE, MADE MISTAKE IN BLAMING OIL CHANGE COMPANIES, WASTED TIME AND MONEY IN HAVING OIL CHANGED SOONER THEN 3,000 MILES. OIL CAN HENRY STATED THAT THEY BELIEVED KIA ENGINE RAN ON HIGH TEMP WHICH WAS BURNING OIL 2X FASTER THEN ANY CAR. PROBLEM #2: "TICKING" SOUND FROM ENGINE, THAT GRADUALLY FOR LOUDER, FINALLY CAUSED ENGINE TO SHUT DOWN (CHARACTERISTICS ARE DECEIVING CAR OWNER ASSUMES BATTERY ISSUES/ KIA MECHANICS BLAME BAD BATTERY) THIS IS NOT THE CASE! I HAVE AAA WITNESS MY CAR ISSUES, AND CAR STILL HAD ISSUES AFTER NEW BATTERY WAS INSTALLED, WHICH KIA MECHANICS STILL BLAMED BATTERY. CAR SHUTDOWN IS NOT BATTERY SINCE ALL INSIDE LIGHTS, RADIO ETC STILL FUNCTION AND WHEN CAR DIED DURING DRIVING IT STILL ALLOWED ME TO "COAST" HOME AT 3 MPH. THE DAY MY CAR DIED, THERE WAS ALREADY A NEW BATTERY IN CAR. I CAME OUT TO LEAVE FOR DOC APPOINTMENT, CAR LIGHTS CAME ON/RADIO ON BUT ENGINE BARELY START, IF IT DID START CAR ENGINE DIED, IT WAS AS IF ENGINE BARELY STARTED AND COULDN'T MAINTAIN ITSELF. I MISSED A URGENT APPOINTMENT(IAM DISABLED). CALLED AAA, THEY CONFIRMED BATTERY AT 100%. WE TRIED EVERYTHING POSSIBLE, AAA GUYS SAID HORRIBLE NOISE FROM ENGINE, AFTER 20 TRIES I WAS BARELY ABLE TO REVIVE IT ENOUGH TO TEST DRIVE. DROVE AROUND MY BLOCK DOWN THE STREET AND AFTER 10 MIN CAR DIED, BUT NOT COMPLETELY. ALTHOUGH I COULDN'T ACCELERATE, CAR "DRIFTED" AT 2-3 MPH. I TURNED ON ER LIGHTS, COASTED HOME IN 1 HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915744October 13, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED OFF THE ROAD AND WAS UNABLE TO RESTART. THE VEHICLE AND THE MOTOR LOCKED UP WITH THE PRESENCE OF SMOKE FROM THE STARTER WHEN THE CONTACT MADE SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10914406October 7, 2016
ENGINE
STARTED CAR AFTER WORK AND IT SUDDENLY STARTED KNOCKING. TRIED TO "BABY" THE CAR HOME, MADE IT 3 BLOCKS AWAY FROM WORK AND THE MOTOR BLEW UP. THE RESULT OF A PISTON SLAPPING A SPARK PLUG AND PUNCHING A HOLE IN THE BLOCK. SHOULD FALL UNDER THE WARRANTY OF THESE CARS HAVING "WEAK CONNECTING RODS" BUT SHOULD BE A RECALL INSTEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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