Kia Optima Complaints (2015)

1,022 consumer complaints on file.

#11738221May 15, 2026
STRUCTURE:BODY
Factory paint defect/delamination known to Kia causing excessive paint bubbling, peeling, flaking, large chunks of paint falling off, a widespread issue documented inherent to appear on the roof, front pillars both sides next to windshield, trunk, door panels and hood rapidly expanding. Notorious on model Optima 2013 - 2017 with Snow White Paint (SWP). This issue comes with an extreme safety hazard I am officially reporting to you; Windshield at Risk of Detachment - Paint defect has expanded inside the glass layers of the windshield up and down both sides causing the adhesive to bubble/weaken, potentially could detach causing serious injuries to myself, passengers and all other drivers. Citrus Kia Ontario, CA inspected my vehicle May and June 2025, confirmed damages are a result of a factory paint defect known to Kia and their body shop has repaired many of these Optimas with SWP. I was directed to file a report with Kia Customer Care, they will issue a claim number needed to schedule an appointment for repair. Kia denied my claim. Contact Dealer reporting paint defect; 11/7/2017 repair made for peeling paint Confirmation X03S999EM3, 6/11/24 officially reported paint cracking bubbling Claim # 16453820, May & June 2025 Citrus inspected my vehicle explained the damages to my vehicle a factory paint defect known to Kia, their body shop has already repaired many model 2015 Optima SWP, confirmed my vehicle is eligible for repair. I was directed to file a report with Customer Care, a claim number would be issued for so I could schedule a repair date. I filed a report. Kia reopened Claim 16453820 & denied the claim. I have written a formal letter to Kia Corporate requesting repair, no response.Kia's factory paint defect is a documented global widespread inherent issue affecting thousa+nds of Kia consumers, refusing to accept responsibility, refusing to honor TSB Extended warranty. This is a disgrace.Our vehicles look horrible & are safety hazards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736681May 8, 2026
UNKNOWN OR OTHER
I was driving on the freeway and a system warning came up “check hybrid system” and the car went limp. Thankfully I was able to get off safely from the momentum this time, but it has stopped in the middle of the street before. This is the second time it’s shut down this year. I took it in last year for the same problem. I took it to the Kia dealership and they stated there’s nothing no wrong with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736696May 8, 2026
ENGINE
Was driving down the interstate and the engine lost some power and the engine blew and parts of the connecting rod was on the outside of motor which blew a hole in the block and oil went into the intake manifold and pieces of the piston ring was in there and engine shut off, and seen that this has been a problem with these cars
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734736April 30, 2026
STRUCTURE:BODY
Snow white pearl paint bubbling, peeling, and chipping in multiple areas of my vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731994April 17, 2026
STEERING
Driving down the road and my steering wheel light comes on sporadically and then I lose control of the steering wheel like it locks up and is almost impossible to turn or rotate and then other dashboard lights come on and I lose headlights. When that happens traction control light on dashboard, the ABS light, battery light and steering wheel light that has an exclamation mark to right of it comes on. The car keeps driving and doesn’t die but all the abs and driving wheel lock up so you cannot be in control of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731516April 16, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the brake pedal became inoperable. The contact stated that while attempting to depress the brake pedal, the brake pedal failed to operate properly. However, while light pressure was applied to the brake pedal, the brakes responded and engaged properly. The contact stated that the failure had started after the vehicle was repaired under a recall related to the HECU fuse replacement. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731047April 14, 2026
ENGINE
Engine seized while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726935March 25, 2026
AIR BAGS
Airbag light on dash is on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726654March 24, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, and the vehicle went into LIMP Mode. The vehicle unintendedly decelerated to 5 MPH and started jerking abnormally. The contact referenced NHTSA Campaign Numbers: 21V331000 (SERVICE BRAKES, HYDRAULIC) and 20V519000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included in recalls. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 158,872.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725883March 20, 2026
ENGINE
Was driving then suddenly the engine shut off I was able to pull to the side Tried to restart it I saw smoke coming out from the hood I did tow it to my apartment looks like the engine is locked I contacted kia they said I have a branded title they can’t do anything about it Even if the car title was branded to a rear ending collision And the engine had oil in it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725022March 17, 2026
ELECTRICAL SYSTEM, ENGINE
The contact owned a 2015 Kia Optima. The contact stated that while driving at 60 MPH, during a DoorDash delivery, the vehicle vibrated. The contact pulled to the side of the road and noticed smoke emitting underneath the vehicle from the right side. The contact exited the vehicle and noticed smoke emitting from underneath the hood. The state troopers were called. By the time the fire department arrived, the vehicle was engulfed in flames, and the engine had exploded. The fire department extinguished the fire. The contact was not injured. No police report was filed. The state troopers believed that the fire was caused by an electrical short. The contact stated that prior to the fire, the vehicle vibrated when idled. No warning lights were illuminated. The vehicle was towed to a towing yard. The insurance company was not notified about the fire. The contact was unaware that NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC) was associated with the VIN. The manufacturer was not notified of the fire. The failure mileage was approximately 174,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11721647March 3, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2015 Kia Optima. The contact stated that while driving at 40 MPH, there was smoke coming from underneath the hood, and the engine overheated. The check engine warning light was illuminated. The contact was able to pull over to the side of the road and add coolant to the coolant reservoir. The vehicle slowly started and was driven to the destination. The contact stated that the engine was overheating if driven for more than 10 minutes. The vehicle was taken to an independent mechanic, where it was determined that the vehicle was experiencing excessive coolant consumption, and coolant was added as needed. The mechanic determined that the failure might be related to the engine. The vehicle failed to start and was undrivable. The vehicle was not repaired. The dealer was contacted and referred the contact to the manufacturer for assistance. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721582March 2, 2026
ENGINE
On Friday, February 27, 2026. This vehicle is being driven and vehicle seized and disabled on the road. In the middle of rush hour, traffic in a dangerous spot, local police had to be called out to assist, as no location was identified for a tow truck to be able to pick it up... The police had to dispatch their own tow service. After being towed from location where a car was disabled, mechanic looked at vehicle identifying there was no oil in the car. However on, September 9, 2025 an oil change was performed on the vehicle at 139,969 the car seized at 143,369.. That is approximately 3,399 miles driven from the time of the oil change up until the time it seized... There was no indicator lights that ever identified that an oil change was needed or low on oil on the vehicle prior to the car disabling..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720091February 24, 2026
ENGINE
The vehicle started making a loud knocking/tapping noise while driving. The vehicle has randomly acted as if it was going to stall while driving prior to the knocking. Instantly the car was brought home and parked. A mechanic has assessed the vehicle and states the noise we are hearing is the rods. We also contacted another mechanic and they advised us to look up the VIN due to a recall for 2015 Kia optima’s and the failure of this exact issue but we learned it was only for hybrid models even though this model has had the same exact issues as that model. I then see there have already been complaints made for my same issue and model yet no recall campaign has been initiated. I am fearful to drive or try to sell this vehicle because what if someone else drives it and it does stall again during driving and injury or death occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719898February 23, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Nothing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719695February 22, 2026
ENGINE
Engine failure while driving on freeway. Almost hit by semi truck. Towed to Dealership. Engine check light flashing complete loss of power. Kia refusing engine replacement under settlement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719754February 22, 2026
ENGINE
Engine seized and won’t turn at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718562February 17, 2026
UNKNOWN OR OTHER
Paint is peeling off all over my car. I see this is a known issue with the white paint and nothing is being done about it. I have touched up a few spots but it is only getting worse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717931February 13, 2026
ENGINE, POWER TRAIN
On December 27, 2025, at approximately 150,556 miles, my 2015 Kia Optima Hybrid experienced sudden engine knocking, power loss, and failure while driving at 65 mph on a highway. The vehicle dropped into limp mode and I had to pull off the highway. The car required towing to the dealership as it would not drive safely. Diagnostics revealed a knock sensor error (P1326 code) and failing connecting rod bearings via Bearing Clearance Test, consistent with the known Theta II engine defect (manufacturing debris causing oil starvation and premature bearing wear). This follows earlier symptoms: Intermittent 'Check Hybrid System' warnings in early December 2025 at 148,665 miles (dealership unable to reproduce, but historical codes noted). The Knock Sensor Detection System (KSDS) software update was performed in February 2022 during prior CHS warnings. Despite onset of issues under the 150,000-mile extended warranty limit per the Kia E2 Settlement, Kia denied coverage due to the minor mileage overage and directed me in a loop between Consumer Assistance and the Settlement Administrator. The defect poses a serious safety risk: potential for sudden engine seizure, stalling while driving, or engine compartment fire (as seen in related Theta II recalls and thousands of NHTSA complaints). No crash, injury, or fire occurred in my case, but the failure left the vehicle undrivable and unsafe on the road. I have service records and diagnostic reports to support this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717265February 11, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Kia Optima. The contact stated that while attempting to start the vehicle or while driving at undisclosed speeds, there was an abnormal fuel odor inside the vehicle after the vehicle was serviced by the dealer. The contact stated that the vehicle received an undisclosed engine repair. The vehicle was not taken to an independent mechanic or the dealer to be diagnosed. The manufacturer was not notified of the failure. The failure mileage was 123,323.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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