Kia Niro Complaints (2018)

73 consumer complaints on file.

#11222226June 24, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE FREEWAY. AFTER SLOWED DOWN AND STOPPED COMPLETELY, SUDDENLY IT LOSE POWER TO RUN. TRYING TO STEP DEEPER THE GAS PEDAL, BUT NO REACTION AT ALL. AFTER TURN OFF AND TURN ON ENGINE FEW TIMES, IT CAN RUN AGAIN, BUT THIS TIME, THE REAL PROBLEM OCCUR. THE ENGINE SOUNDS SO LOUD..IT'S HYBRID CAR SUPPOSED TO SO QUIET (THAT'S WHAT SOUNDS USUALLY). LATER ON, I FOUND OUT HOW TO STILL CAN DROVE IT, BUT WITH HIGH RISK SUDDENLY LOSE POWER ON THE STREET. LATER FOUND OUT, WHEN THE CAR IN MOTION, THE HYBRID SYSTEM DIDN'T WORKED COMPLETELY, AND THE TRANSMISSION SOUND VERY ROUGH. EVERY TIME WHEN COME TO BRAKE OR WANT TO SLOW DOWN, CAN FEELS OBVIOUSLY AND HEARD THE TRANSMISSION IS VERY ROUGH MAKING CLUTCH LOUD SOUNDS. THE CRUISE CONTROL SYSTEM ALSO TOTALLY NOT FUNCTION. WHEN IN STATIONARY, VERY FIRST WHEN STARTED THE ENGINE, MADE LOUD SOUNDS ON THE ENGINE, AND CAN'T REVERSED OR MOVE FORWARD, JUST STAYED IN PLACE. THE DASHBOARD DISPLAY "CHECK HYBRID SYSTEM". AND ON THE MIDDLE SCREEN DISPLAYING, "LOW VOLTAGE DC / DC CONVERTER".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206542May 9, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2018 KIA NIRO PLUG-IN HYBRID. WHILE DRIVING AT 30 MPH AND THROUGH AN INTERSECTION, ANOTHER VEHICLE RAN THEIR RED LIGHT CAUSING A COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FAILED. THE CONTACT'S INSURANCE DEEMED THE VEHICLE TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT SHOULD CALL NHTSA. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11190496March 21, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
VEHICLE RANDOMLY FLASHES MESSAGE TO CHECK HYBRID SYSTEM. WARNING MESSAGE DISAPPEAR AFTER VEHICLE RESET BUT THE MESSAGE HAS REPEATEDLY COME UP VERY OFTEN NOW. MESSAGE POPS UP DURING MANY DIFFERENT SCENARIOS: AFTER CHARGING, BEFORE CHARGING, WHILE CHARGING, AND DURING OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173342January 31, 2019
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
I WENT TO A KIA DEALER FOR AN OIL CHANGE AND WAS THEN INFORMED THERE WERE 3 OPEN RECALLS ON MY VEHICLE. I RECEIVED NO NOTIFICATION BY MAIL, EMAIL OR PHONE. THE REPAIRS WERE TO TAKE 5 HOURS. I MADE AN APPOINTMENT TO DO THE REPAIRS AND LEFT THE CAR THERE THE ENTIRE DAY AND HAD TO BE SHUTTLED 20 MILES BACK AND FORTH TWICE THAT DAY. THEY WERE NOT COMPETENT ENOUGH TO ORDER THE PARTS BUT WERE CONTENT TO HAVE ME WASTE MY ENTIRE DAY AND TELL ME TO COME BACK AGAIN NEXT WEEK. THE INCOMPETENT DEALER IS KIA ON BATTLEGROUND IN GREENSBORO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151804November 15, 2018
EXTERIOR LIGHTING
AMBAS LUCES DELANTERAS LES ENTRA AGUA Y HUMEDAD CUANDO LLUEVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144919November 2, 2018
POWER TRAIN
THE TRANSMISSION FAILS TO ENGAGE IMMEDIATELY TO THE GEAR SHIFTED TO. WHEN STATIONARY AND WITH THE VEHICLE IN REVERSE, IF YOU PROCEED TO PRESS THE ACCELERATOR AND THE VEHICLE STARTS TO MOVE BACKWARDS, THE VEHICLE WILL CONTINUE TO ROLL IN THE REVERSE DIRECTION EVEN AFTER SWITCHING THE GEAR SELECTOR TO DRIVE AND PRESSING THE ACCELERATOR. THIS PROBLEM HAPPENS WHEN SWITCHING FROM EITHER DRIVE TO REVERSE OR REVERSE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129850September 17, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR HATCH INDICATOR SUDDENLY COMES ON WHILE DRIVING AND REAR HATCH OPENS ON OWN. EVEN AFTER HARD SLAMMING SHUT HATCH IS NOT LATCHING ALL THE TIME AND RANDOMLY LOOSENING AND OPENING ON ITS OWN. LOUD RATTLE IS ALSO COMING FROM REAR OF VEHICLE. THIS IS A NEWLY PURCHASED AUTOMOBILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128443September 10, 2018
UNKNOWN OR OTHER
BOTH THE RIGHT PASSENGER DOOR HANDLE AND REAR DRIVES SIDE DOOR HANDLE HAVE COME OFF, IN BOTH CASES A PASSENGER WAS OPENING THE DOOR TO ENTER THE VEHICLE WHEN THE DOOR HANDLE FAILED AND CAME OFF. THE LAST INCIDENT BACK DOOR OCCURRED 9/7
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123599August 31, 2018
UNKNOWN OR OTHER
NO INCIDENT TO REPORT. DESIGN SAFETY ISSUE. THE DESIGN OF THE EMERGENCY LIFTGATE SAFETY RELEASE REQUIRES THE USE OF THE VEHICLE'S MECHANICAL KEY TO EXIT THE VEHICLE THROUGH THE REAR LIFTGATE IN AN EMERGENCY (SEE OWNERS MANUAL PAGE 4-26. THE NEED TO HAVE A KEY IN HAND UTTERLY DEFEATS THE INTENDED CONCEPT OF AN EMERGENCY RELEASE. THIS DESIGN WOULD BE COMPLETELY UNACCEPTABLE FOR THE TRUNK OF A SEDAN AND IT SHOULD ALSO BE UNACCEPTABLE FOR A HATCHBACK OR LIFTGATE. A RELATIVELY INEXPENSIVE FIX WOULD BE TO INSTALL A SIMPLE METAL LEVER IN THE DOOR THROUGH THE SLOT PROVIDED FOR INSERTING THE KEY. I HAVE HAD OTHER VEHICLES WITH SIMILAR EMERGENCY RELEASE MECHANISMS. I DO NOT KNOW HOW WIDE SPREAD THIS IS THROUGH THE INDUSTRY OR IF THERE ARE IN FACT DIFFERENT STANDARDS. I WOULD URGE NHTSA TO REQUIRE MANUFACTURERS TO MAKE ALL DOORS OPENABLE FROM THE INSIDE WITHOUT THE NEED FOR A KEY OR ANY OTHER TOOL, ESPECIALLY WHERE IT IS SPECIFICALLY IDENTIFIED AS AN EMERGENCY MEANS OF EXIT. THANK YOU FOR ALL YOUR EFFORTS TO KEEP THE DRIVING PUBLIC SAFE. SINCERELY (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099431June 3, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
PURCHASED THE VEHICLE WITH SAFETY TECH PACKAGE WHICH INCLUDES AEB (AUTO EMERGENCY BRAKING) AND VEHICLE DID NOT STOP EVEN WHEN I APPLIED FULL BRAKES TO PREVENT A COLLISION. THE MAIN REASON I PURCHASED THIS VEHICLE WAS FOR THIS SAFETY FEATURE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11083238April 4, 2018
SERVICE BRAKES
I AM WRITING TO YOUR COMPANY IN REGARDS TO A SERIOUS ACCIDENT WHICH HAPPENED ON THE DATE OF SATURDAY, MARCH 24TH AROUND 4PM EST. THIS ACCIDENT INVOLVED MY FAMILY AND I DRIVING THE NEW KIA NIRO HYBRID EX W/ TECH PKG WE PURCHASED FROM SANSONE DEALERSHIP ON NOVEMBER 24TH, 2017. MY VEHICLE WAS INVOLVED IN THE ACCIDENT ON ROUTE 22 HIGHWAY WHILE DRIVING EASTWARDS AT THE SPEEDS OF AROUND 35-36 MPH AS THERE WAS A TRAFFIC FLOW AND ALSO A TRAFFIC STOP OF CARS. OUR VEHICLE (KIA NIRO) WAS ABOUT 2-3 CAR DISTANCE BEHIND THE VEHICLE IN FRONT AND AS WE WERE TRYING TO COME TO A STOP AND WHILE APPLYING THE BRAKES, THE VEHICLE WAS NOT STOPPING EVEN WITH THE EQUIPPED AUTONOMOUS EMERGENCY BRAKE SYSTEM ON, IT DID NOT FUNCTION AS I STOMPED HARD ON THE BRAKE PEDAL, SAW THE BRAKE INDICATION ON THE DASH BUT THE VEHICLE WAS NOT SLOWING DOWN. WE HAD TO BRACE FOR IMPACT AND REAR ENDED THE CAR IN FRONT OF US WHICH ALSO SLIGHTLY HIT THE CAR IN FRONT OF HIM TOTAL OF 3 VEHICLES INVOLVED INCLUDING MINE. IN MY CAR I WAS THE DRIVER, MY SPOUSE WAS SITTING IN THE PASSENGER SIDE AND MY 5 YEAR OLD DAUGHTER WAS IN THE BACK SEAT IN HER CAR SEAT. THE IMPACT CAUSED MAJOR FRONTAL DAMAGE TO MY VEHICLE AND BOTH FRONT AIRBAGS WERE DEPLOYED. MY WIFE SUSTAINED NECK INJURY WHICH WE HAD CHECKED OUT AT AN URGENT CARE CENTER THE NEXT DAY. I SUSTAINED SOME BRUISES ON THE LEG AND MY DAUGHTER WAS OK, BUT IN SHOCK. I HAVE INCLUDED PICTURES OF THE DAMAGED CAR, POLICE REPORT. THE FACT THAT WE PURCHASE A VEHICLE WITH UPGRADES TO SAFETY FEATURES THAT DID NOT WORK FOR KEEPING MY FAMILY AND I SAFE IS UNACCEPTABLE. VEHICLE IS TOTALED AND INSURANCE HAS STORED IT IN THE FOLLOWING FACILITY: IAA, 700 FEDERAL BLVD. CARTERET, NJ 07008-1008. TEL: 732-634-5601. STOCK# 22133296. THIS INFO WAS GIVEN VIA VOICEMAIL TO RYAN AT KIA CONSUMERS WITH CASE# 12671522.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11081995March 29, 2018
ELECTRICAL SYSTEM
WIRING HARNESS CHEWED UP BY RODENTS 6 WEEKS AFTER BUYING CAR NEW. ONLY 1900 MILES ON CAR. CAR WAS PARKED BETWEEN '01 TOYOTA TACOMA AND '04 F250 DIESEL, WHICH HAVE BEEN THERE SINCE NEW WITHOUT PROBLEMS, AS WAS A '06 VW DIESEL, AND A '12 VW DIESEL, ALSO PARKED THERE SINCE NEW. THE USE OF SOY BASED INSULATION ON THE WIRING HAS TURNED VEHICLES INTO ROLLING FOOD SOURCES. WITH CRITICAL FUNCTIONS NOW CONTROLLED ELECTRICALLY RATHER THAN MECHANICALLY (THROTTLE TRANSMISSION AND STEERING), THIS A MAJOR SAFETY HAZARD, NOT TO MENTION EXTREMELY COSTLY $2000 TO $5000 TO REPAIR. THIS IS OCCURRING AT EPIDEMIC RATES, AND IS ACROSS ALL MAKES. DON'T LET THIS TURN INTO ANOTHER "TAKATA".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058078January 2, 2018
ENGINE
ENGINE/TRANSMISSION BECOMES VERY SLUGGISH AS TEMPERATURES DROP AND THE TRANSMISSION SEEMS TO BE "ENGINE BRAKING" THE VEHICLE, MAKING COASTING NEARLY IMPOSSIBLE. PUTTING THE VEHICLE IN NEUTRAL ALLOWED THE CAR TO NORMALLY COAST BUT ONCE BACK IN DRIVE, ACCELERATION WAS TAXING. THE VEHICLE LACKS ANY POWER AND IS RUINING THE FUEL ECONOMY TRYING TO GET THE CAR UP TO SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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