Kia Niro Complaints (2022)

75 consumer complaints on file.

#11690884October 1, 2025
POWER TRAIN
Transmission overheat due to clutch inactivity
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688712September 21, 2025
UNKNOWN OR OTHER
I was turning into a parking spot when my brakes suddenly felt loose, as if they had lost hydraulic pressure, and my vehicle accelerated into a wall. I had my vehicle serviced 3 weeks ago, and my brakes were fine. The day before the incident, I was coming to a stop, and the car was lurching forward as I was trying to stop. This isn't the first time the issue has occurred, and I had previously mentioned it to the dealership, but they found nothing upon checking. I was going to take it into the dealership, but I got into the accident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11685917September 9, 2025
ELECTRICAL SYSTEM
When I got to work one day I turned off my vehicle and went about my regular day until I went to go home and my car was dead. The entire electrical system wasn’t working. No lights on the dashboard or in the vehicle when I opened the door. We went to jump it with the instructions from the owner’s manual. We finally got it jumped the next day and I drove home everything seemed okay I put gas in it and battery seemed charged from what my dashboard said. I moved my vehicle once again and it was fine but then the next day I went to turn it on and my car system was freaking out saying I needed to check my brakes and wouldn’t let me move or anything. I turned it back off to see if it was just a weird malfunction but it did the same exact thing then the car completely shut off everything dashboard everything. I called AAA. He jumped the car so he could drive it up on his truck to not do any other damage to it. I got them to tow it to my Kia dealership I bought my car from. They ran diagnostics on it and told me the wiring harness needed to be replaced and was internally shorting causing my battery to drain. They still have my vehicle in shop at the dealership. Thankfully both times I had had issues I was either at my work or my home (safe locations), but I couldn’t imagine not being able to get my car started out in an unknown area or having to jump it every time I were to drive it due to this issue. Cronin Kia dealership in Harrison, Ohio has information on the vehicle, the issue, and the fixes they were doing. If you would like to further inspect it you can as well. [xxx] was the first time it died and the [xxx] was the day it had alerted of a problem with the brakes and died then I called AAA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676899July 29, 2025
ELECTRICAL SYSTEM
I wanted to go to the store and when I pressed the Start button I got the message: Stop car and check regenerative brakes. Soon after the lights dimmed and the message showed up that key fob was not detected even though it was in my hand. It then no longer took a charge and is completely dark. I checked the internet, and it sounds like it is the 12V battery and is a known issue that is not yet at recall level.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674004July 16, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have had this vehicle for 13 months and have taken it to the shop 4 times for the same reason. The 12v dies and my car has to be Jumpstarted in order for me to use the vehicle. Dealer usually blames the 12v at the beginning of the appointments before ultimately telling me there is nothing wrong with the 12v and that they are unable to replicate the problem. They rarely go beyond preforming a drain test, despite me telling them that there is no drain. I've been stranded late at night because of this issue, and now keep a portable jumpstarter in my vehicle at all times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669477June 26, 2025
VISIBILITY/WIPER
When vehicle is placed in ‘reverse’ gear, screen goes to green screen that reads “ No Camera Signal Received.Please try again later.” Unable to view rear of vehicle except through mirrors while backing up. Audio warning will still sound for proximity alarm, but no visibility from rear camera. Intermittently camera will function and show live feed of rear of vehicle. Taken to dealership and camera replaced, dealer reports that it worked for approx. 30 minutes but now is malfunctioning again and they are continuing diagnostics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667112June 16, 2025
UNKNOWN OR OTHER
I was called for battery recall. Brought my car at the kia of stockton dealership last Feb 14, 2025. Mechanic found problem with high voltage battery of my 2022 kia niro ev. Contacted kia manufacturer or customer care regularly for the repair/problem with case number [XXX] but until now june 16th, 2025 no updates yet(4 months). My car is still in the dealership and mechanic told me that no response from kia if they are gonna repair it or what. Pls help..INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666923June 14, 2025
UNKNOWN OR OTHER
express my concern regarding a persistent and unresolved defect in the 12-volt battery of my 2022 Kia Niro, which I purchased from Hanlees Kia in 2022. In 2023, I brought my vehicle back to Hanlees Kia due to the battery dying prematurely. At that time, the dealership informed me of a battery jump start button on the dashboard. It was later revealed to me by Kia service in Stockton—after the vehicle was held for over two weeks—that the issue originates from the 12-volt battery located under the driver’s seat, which is defective. Despite this discovery, I was told by the dealership that even though the battery is defective that I should have brought the vehicle in earlier—specifically before 2025—to qualify for any warranty or replacement coverage. This is simply not true, as I did bring the car in promptly when I noticed the battery issues in 2023, but unfortunately, this did not result in a satisfactory resolution. Further, I am not alone in facing this issue. Several Kia Niro owners in have shared similar experiences on social media platforms, including Facebook. These owners have reported the same battery problems during their warranty period and were repeatedly told by dealerships that the cause of the issue was unknown, leaving them frustrated and without a solution. It is concerning that Kia engineers appear to have been aware of this defect for some time, as evidenced by the installation of the dashboard battery bypass button. This workaround indicates that Kia has acknowledged the problem internally but has not adequately addressed it for customers under warranty. As a loyal Kia customer, I respectfully request a full investigation and resolution of this battery defect issue, including an official acknowledgment of the defect and a replacement or repair under warranty. The inconvenience, safety concerns, and ongoing costs caused by this defect are unacceptable for a vehicle of this quality and price point. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665549June 7, 2025
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
The incident, occurring on [XXX], was first submitted by phone, followed by email to [XXX] on 27 May with incident description and sketch. I was given the Complaint ID no ODI11663050. However, now when I search for that number, nothing shows up! I have not received any information that the complaint has been investigated and dismissed! In order to publicize this event as much as possible to warn the public about this dangerous safety issue, I have posted the following on my X account ( [XXX] ) and have asked family and friends to spread the information as much as possible. Appreciate you contacting me at [XXX] and/or [XXX] about this. Post 1: 🚨Hybrid Car Warning! 🚨 If you drive a hybrid and get a Hybrid Motor Failure warning, STOP IMMEDIATELY and seek help! My 2022 Kia Niro Hybrid flashed this warning—I drove straight to an auto shop nearby. What happened next was terrifying… (🧵 1/3) Post 2: As I tried braking to park, the brakes failed, and the car accelerated instead! I barely avoided the shop, parked cars & trees—but I jumped a curb, went in & out of a ditch, and stopped across a major road. A red light saved me from being hit! 😨 (🧵 2/3) Post 3: The airbag deployed, hitting my chest hard. My chest is in pain. I had a major lumbar surgery in 2021 and my back is a mess ChatGPT indicates several possible causes, but the most relevant is a hybrid motor failure may cause unintended acceleration & brake issues. Post 4: Drivers, take these warnings seriously! 🚗⚠️ Stay safe! 🙏 #HybridCar #Safety INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11663050May 27, 2025
SERVICE BRAKES
The contact owns a 2022 Kia Niro. The contact stated that the Hybrid Engine alarm activated and illuminated. The contact parked the vehicle for a few hours, and when restarting the vehicle, the alarm was no longer displayed. The contact continued to drive at approximately 5 mph. When pressing the brake pedal to park, the brake pedal floored with no resistance, and the vehicle began to accelerate. The contact immediately turned the vehicle towards the left to avoid crashing into a nearby building, jumped a curb into a ditch, causing the vehicle to bounce several times, and landed on the main street where it came to a stop. The air bags were deployed when the vehicle jumped the curb, landing in the ditch. The contact received bruises and cuts to their right leg and femur, chest, and back injuries. Medical attention was needed. The vehicle was damaged on the front end and was towed. It was not determined if the vehicle was totaled as of yet. A police report was filed. The dealer was not informed of the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11639695January 30, 2025
POWER TRAIN, ENGINE, SERVICE BRAKES
I bought my 2022 Kia Niro EV new in 2022, and around 40,000 miles, I had a problem with the reduction motor so I replaced it, shortly after that I had a problem with the wheel so I replaced a part called the axle, and shortly after that, the other wheel had the same problem so I replaced the same part, and the Kia employee said that this part only breaks if there is a strong impact (traffic accident) so it's strange. All of this happened in less than 2 years but I had it covered under warranty so I got it fixed, but now the reduction motor problem that I had originally replaced has happened again and they are demanding $5,800 to repair it since it's out of warranty. I think this is unfair, and this is the first time I've had a car with this many problems in less than 3 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630675December 14, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Car has broken down, not started, battery dead when fully charged MULTIPLE TIMES. It has been in the Kia service department since March 2024 (9 months) and they can’t figure out where the parasitic drain is from. This is the third time this year getting towed to the Kia dealership with no resolution. No warning lights / labels prior to failure. Danger by leaving me stranded 3+ times this year with need for triple A.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626261November 19, 2024
FUEL/PROPULSION SYSTEM
Vehicle has been submitted for repair under recall RCRIT-23V534-0846. DTC P17ED - Engine clutch system EOL fault, is set and has never gone away. Initially the dealership did the recall in the spring of 2024. It was taken to the dealership after an accident and returned with the same DTC. I believe the DTC was never repaired; it is a non-MIL light so it is easy to miss. It was taken back, and they claimed to bleed a clutch. DTC is still present. Taken back again, wiring harness was ordered and replaced, DTC is still present. The dealership (Serra Kia, 12300 30 Mile Rd, Washington Twp., MI 48095, 586-281-2800) has failed to fix this issue. The attached invoice is a 3rd attempt to fix the recall and they refused to do it at no cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625827November 18, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I got my oil changed and since I picked it up, I have an EPB light on and my “auto-hold” is orange, I also can’t set my cruise control. This disables safety features on my car- adaptive cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619465October 12, 2024
ELECTRICAL SYSTEM
I received a recall notice for my 2022 Kia Niro EV regarding the safety plugs of the high-voltage battery. I have now scheduled three different appointments with Kia of Lincolnwood to perform this recall, and each time I have been turned away with a different excuse (lack of part, lack of tools, performing recall will take too many hours). The last time I asked to speak with the service manager, who assured me he would take care of this and I would be able to come in on Friday 10/11. Given how many times I've been turned away, I called the day before to confirm, and the manager said he would call me back and never did. Repeated attempts to contact him or the dealership that day went unanswered. I would like help getting this dealership to perform the recall. Given the risk of fire or crash, I am not comfortable driving this vehicle or charging it. I am attaching copies of both the recall and the last work order I was given, where it shows once again I was asked to come back another day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612885September 5, 2024
ELECTRICAL SYSTEM
In re: Manufacturer Recall Number SC314, NHTSA Recall Number 24V358 The Kia dealership (Aloha Kia Leeward, Waipahu, Hawai‘i) is imposing an unreasonable delay for this safety recall. Dealer was contacted in mid-July to schedule recall service. Dealer said it had to order the part. After not hearing from the dealer for two weeks, dealer was contacted on August 2 and recall service was scheduled for August 27 (claiming that was the first available appt.) Dealer kept the vehicle for 5 hours that day, then said the service could not be performed. Dealer said it would contact me to reschedule. After leaving messages and not hearing back from dealer, I went in person on 9-4-24. Dealer could not schedule recall service until October 7. Because this is a recall for safety issues, this repeated delay is unacceptable. I wish to put this complaint in the record regarding the disregard for vehicle safety by Aloha Kia Leeward of Waipahu, Hawai‘i. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590360May 23, 2024
SERVICE BRAKES
My right brake light keeps going out and it was “fix” before my the Kia dealership and they said it was just a lose harness but months later it has happened again, the warning light constantly comes on and the power to the light is intermittent. It is currently back into the shop to run another diagnostic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576918March 12, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I took my car to the Dublin California Kia dealer because my car would not start or allow me to open the doors. When I had it towed to the dealer they said that the lithium ion battery under the rear seat had swollen. They said they would first address the recall for the (HCA) recall number 23V534. They completed the recall and was given the okay to replace the battery. Car was in the shop for 2 weeks. When I got the car back I didn't drive for 4 days. When I went to drive the car it would not start again. I had the car towed to Kia Vacaville, California shop. They informed me that the recall was performed incorrectly at the first dealer and that the new battery under the rear seat was swollen. The car has been in the shop for 2 weeks again. I am very concerned that this is a dangerous problem and do not feel safe driving this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566619January 20, 2024
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
2022 NIRO EV PHANTOM BREAKING WARRENTY DENIED WITH NO DAMAGE VISABLE What component or system failed or malfunctioned, and is it available for inspection upon request? ACC SYSTEMS UNKNOWN KIA CLAIMS MY FRONT RADAR BRACKET IS OFF 1.9 DEGREES. THEY STATE THEIR NO NO PHYSICAL DAMAGE The text stating there was no damage, but Kia wants the bracket replaced, that’s reasonable but why they want you to pay for it I don’t yet understand. I will be looking into this as that’s a key point. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? nope Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? manufacturer PENDING STATE BAR REP How was your safety or the safety of others put at risk? cAR STOPPED ON STRAIGHT AWAY WENT TO 63mph TO 50 VERY QUICK NO INCLINE NO DECLINE NO TURN NOONE OR NOTHING IN FRONT OR AROUND ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563231January 3, 2024
POWER TRAIN
The contact owns a 2022 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact recently received a recall notice that stated that parts were now available. The dealer was notified of the letter but stated that parts remained unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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