Kia K5 Complaints (2021)

169 consumer complaints on file.

#11603609July 21, 2024
ELECTRICAL SYSTEM
AC stopped blowing, vehicle had 62k miles. Took to an autoshop and they indicated that the AC blower and resistor needed to be replaced. I have both of these replaced, the AC work for a few minutes and then stopped again. I took it back to the same shop and the mechanic indicated that the fuse box was melted/burned (I have a picture as evidence). This is a tremendous fire hazard and we have been leaving our car parked outside of our home out of fear that it will catch fire. Their were no warning lamps whatsoever that indicated that there was a problem. Upon further online research, it appears that numerous people are having the same issue and Kia Motors has not done anythins about it, and we are having to pay thousands of dollars for repair when it is a manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603398July 19, 2024
ELECTRICAL SYSTEM
The blower motor goes out intermittently. I replaced the blower motor but found the problem to be much greater. Upon further inspection the fuse for the blower and wiring harness are melting into eachother at the fuse box. This issue is becoming more and more prevalent in model from the year 2021-2024 the remedy is a complete wiring harness and fuse box replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603219July 18, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Engine code came on, one interior headlamp works when it wants to, climate control module is bad it has cause the relay to blow and the resistor to go out. The air turns up on the control module by itself and then your ac just stops working and then starts again as it chooses. All of these are electrical issue as stated in MANY OTHER reports. And electrical issue is unsafe it can cause fire at anytime, my car is new 2021 Kia k5 Lxs, 60k miles and now who knows when the car is going to catch fire while my baby is strapped in a car seat and no AC . RECALL before lives are took from heat stroke or possible fire. To be “luxury” it’s sad I just paid my 3rd car payment and now I can’t even drive my car. Over 100 reports on this same problem and y’all do nothing. Kia is maybe at 70k sells a year now meanwhile Toyota and other are at 300k. When my baby is insured do to this crack head wiring system I will sue someone this is ridiculous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602951July 17, 2024
SERVICE BRAKES, STEERING
Rotors warp after only a few months. I’ve replaced them multiple times since I got my vehicle 2 1/2yrs ago. Steering wheel will shake really bad while braking and that’s how I know I need new rotors again. Many people with this year/make/model have had the same issue. It’s definitely a safety issue that needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601796July 13, 2024
ELECTRICAL SYSTEM
The fuse pin melted into the wire harness. Kia is not recognizing this as a safety issue although they acknowledge that the melting pin could cause a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598807July 4, 2024
ELECTRICAL SYSTEM
I bought my Kia k5, my blower motor went out upon inspection the problem was a multilink fuse for the blower motor. The fuse is burning the wiring harness, I believe this to be a fire hazard. After some research I believe this to be a common issue with this particular car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597863July 1, 2024
ELECTRICAL SYSTEM
main body wiring harness grounding problem ... hvac blower motor works only some times at dealeship they found fuse melted at fuse block they want customers to pay for a new wire harness when is obvious a factory defect this can cause a fire or an accident if anything else fails while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597194June 27, 2024
ELECTRICAL SYSTEM
nspected blower fuse 40A at E/R Junction block and found multi fuse & E/R Junction block melting Need replacement multi fuse and wiring repair at E/R Junction block Service adviser recommends performing repair which is a known issue for Kia, because the electrical short could create a fire The AC stopped working, got it repaired and within a month it failed again, took it to dealership and they said it was a known issue, but not a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594283June 13, 2024
UNKNOWN OR OTHER
Underbody dust panels have torn off of mounting bolts without any clear cause of damage, main front panel and right passenger side panel. Loose panels could have fallen off on highway. Only indication they came loose was when they began flapping in air flow from driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594072June 12, 2024
FUEL/PROPULSION SYSTEM, SEATS
When I was driving I heard big boom sounds in my backseat which ended up being my fuel tank which expanded and raised the back seat. It slowly got worse impacting my car’s fuel sensor and the tank expanded more and more I drove.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593258June 8, 2024
FUEL/PROPULSION SYSTEM
My Gas tank has Expanded in Size and has made my back seat Pop up and gas leaking when it does because the ring around the Gas pump would Loosen Up. I noticed this issue first around April of Last year when it got Warmer. I would have horrible fuel efficiency, and my gas hand acted very Crazy. A few times it felt like I had been hit by a car from the Back a large Boom! When I am have a problem m car would slow down on highway and wouldn’t Accelerate at all. For past few months it started again. But what made me take it in was a louder bang followed by seat not only popping up but not being able to close. Service center kept my car said it was not safe to drive , I have been without transportation going on 3 weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592111June 3, 2024
ENGINE, POWER TRAIN
Car will lose power when accelerating and slow down to an almost complete stop in traffic with no pick up it will jerk as it is trying to accelerate it has happen two times in six months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591680May 31, 2024
ENGINE
When you get in the vehicle to turn it on the lights are on an everything else accept for the engine. The dashboard says the the vehicle is on, however it is not. Diagnostics shows no problems. This is on going in the New K5 community.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588565May 13, 2024
FUEL/PROPULSION SYSTEM
I was driving when I heard a loud bang and my 11month old son who was in the back seat woke up then started smelling gas and I looked out my mirror and gas was spewing out of my closed gas cap when I pulled over and looked my back seat was off its mounts and what I assume is the fuel pump was popped out of place as well I have taken it to my Kia dealer and they said it has been escalated to corporate I am still waiting for an update
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586624May 2, 2024
ELECTRICAL SYSTEM
Air conditioner blower goes on and off intermittently without any pattern. Sometimes it will work for days and then will not turn on again. There is no rhyme or reason to it. Without the blower working I cannot defog / defrost my windshield and gives me poor visibility. Brought it to the Kia dealership they said the fuse wire harness has melted and fused into the engine block. They went on say that it will cost around $5000.00 to fix. Because I drive frequently I am out of warranty. The service desk office manager said she has been seeing more of these come in. Sounds like a manufacturer defect and should be under recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586351May 1, 2024
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
My car just stopped working, it was towed to a local Lokey Nissan in Clearwater FL where it was purchased. Since it was a defect Lokey Nissan sent it to Lokey KIA in Clearwater FL. Lokey KIA stated the gas can had expanded and also caused damage to the frame and the cost to repair was more than the value of the car so they sent it up to Corporate for further instruction. This was 6 weeks ago. Nobody will return my calls, KIA still has the vehicle and I am getting nowhere here and am without a car. Please help I don't know what else to do!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580784April 2, 2024
UNKNOWN OR OTHER
Fails to upload contacts. Voice recognition does not work. Does not identify caller. Only way to use their system to answer a call while driving is to physically pick up the phone from the charger, look at the phone and press the bluetooth function twice to answer the call.. I was at two dealers and talked to their corporate customer service reps and an escalation rep who told me they do not support Android any longer and to hard wire Android play for use. I tried that and Android play does not work very well. To answer a phone is basically the same process. The mechanic at one of the dealers has a Kia and told me he has the same issue. How many other folks are driving Kias and have to take their eyes off the road to answer a call? This is Extremely dangerous. Kia will do nothing to fix the problem. The car is my office. I need to have these functions working just like when i purchased the car. This is my business. This is going to cause a crash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569669February 3, 2024
ENGINE
Bought the car used and had it in within first two weeks with 6k miles on it for warped brakes. They repaired. Now it has 68k miles on it and had all maintenance. 2nd owner and now we are told the antifreeze is going thru the turbo and into head gasket and Kia will not do anything. We were not aware the 10 yr 100,000 miles was not transferable. 6k miles out of warranty and they want us to buy a motor. This car has always been maintained and should not need a motor with only 68k miles. The optima’s had the same issue as we also have an optima which was covered due to recall. This should be looked at. The dealership charged us 200 for diagnostics and said too bad you pay for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566486January 19, 2024
SERVICE BRAKES
I purchased the vehicle on 01/08/2024, less than 14 days later, the brake booster needs repair; it’s currently making a hissing now as the air is leaking out and as a result, my brakes are not working properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560382December 15, 2023
FUEL/PROPULSION SYSTEM
The fuel lid does not function properly. I owned the vehicle for almost 3 years and the fuel lid did not want to open. It was completely stuck after making sure that the vehicle was unlocked, as I always do, when going to put gas. I stood in the gas line for 30 minutes pushing the fuel lid trying to open it and it never budged
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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