Kia Carnival Complaints (2022)

136 consumer complaints on file.

#11607924August 12, 2024
ELECTRICAL SYSTEM
Sometimes my passenger side door will slam shut if I am parked on the hill and the sliding door lock is on, I have noticed that it only slams shut if that lock is on. If the lock is not on, it closes on its own without pressing the door close button on the door, on the driver side, or on the key fob.It will close quickly and not normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607240August 8, 2024
UNKNOWN OR OTHER
The rear sliding doors are unsafe. The sensors do not stop and reverse under pressure of an object in its path. Under a recall "PE22-004" they slowed down the doors and added 2 beep sounds, but that doesn't help when a child has their hand or arm in the path of a closing sliding door. The pressure required to stop the door is extremely unsafe. There needs to be replaced safety pinch sensors added. I tested this as an adult, 200 lbs, and takes an extreme amount of force to stop the door motor from closing on your body parts and will cause injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593932June 12, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH:EMERGENCY MECHANICAL RELEASE
The contact owns a 2022 Kia Carnival. The contact stated that while opening the passenger-side sliding door, she placed mangos on the seat with the key fob and her cell phone in her hand. The contact stated that the doors closed and she was pinned to the door. There were no warning lights illuminated. The contact was able to call her spouse and 911, and medical attention was provided at the emergency room. The contact was referred to her primary physician, where an MRI was provided, and it was determined that there was a rip in her shoulder. The vehicle was taken to the local dealer, where it was diagnosed. that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure and sent a field tech expert to inspect the vehicle. The expert determined that the vehicle was operating as designed. The approximate failure mileage was 42,581.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11590758May 25, 2024
STEERING
When trying to alert a vehicle that was merging into my lane but did not see me, my horn did not work. It randomly does not work at times. Every once in a while it will. This poses as a danger and safety risk to drivers and passengers of my 2022 Kia Carnival for instances as such where another driver may need to be alerted if they don’t have safety features for blind spots, backing up, etc. I would have gotten struck by the other vehicle if I hadn’t slammed on my brakes and swerve towards the side of the road. I was lucky there was room on the side of the road to swerve to. If my horn would have worked, this could have been prevented. It’s still an ongoing issue with the horn randomly not working 90% of the time when needed. I can’t attach a video of my horn not working when the steering wheel horn is pressed or I would.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584300April 21, 2024
UNKNOWN OR OTHER
The power sliding door does not reverse or stop closing if something is in the way. Our child closed his arm in the door and it would not stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578796March 21, 2024
UNKNOWN OR OTHER
Front windshield cracked for no apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578699March 21, 2024
EXTERIOR LIGHTING
The rear turn signals are too low and small in the vehicle and people are unable to notice it. Almost ended up in crash few times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574392February 28, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Kia Carnival. The contact stated that while operating the vehicle, the instrument cluster malfunctioned, and the screen failed to display as needed. During the failure, the driver was unable to view the speedometer, and fuel gauge, and check engine warning light. The contact stated that the failure was intermittent, but later the instrument cluster became permanently inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 80,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569364February 1, 2024
VISIBILITY/WIPER
The windshield cracked while driving. Nothing hit it, it just cracked. Was 8inches long and now covers half the windshield. Obvious defect in the windshield. It is availability to see or I can take a picture. Safety is compromised by a cracked windshield that could get worse and hurt us. It has not been inspected and no warning lights went off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567490January 24, 2024
VISIBILITY:WINDSHIELD, FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Kia Carnival. The contact stated that while the vehicle was parked, she noticed that the windshield was cracked from the passenger's side to the driver's side of the windshield. The vehicle was taken to an auto glass repair shop, where it was determined that the windshield needed to be replaced; however, the replacement windshield was not available. The windshield was replaced and was recalibrated after a month. The contact stated that after the repair, the Forward Collision Avoidance system was intermittently inoperable. Additionally, the contact stated that while the vehicle was parked on another occasion, she noticed that the windshield was cracked. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560389December 15, 2023
VISIBILITY/WIPER, VISIBILITY:GLASS, SIDE/REAR
The rear side passenger window busted from the bottom. Only top half of window remained while driving down the road. No warnings. I only knew this was possible with car due to Facebook group and others having this happen to them. Big bomb sound no one else on road car is 2022 bought September 2021. Handling its 3rd winter in the state we got it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558610December 5, 2023
STEERING
Steering column leaking oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546385September 25, 2023
UNKNOWN OR OTHER
The air conditioning system is leaking water in the trunk of the car. It has caused mold to grow on the trunk cloth lining and the air filter in the rear panel was completely covered in mold. There was a visible stream of water pouring out from this filter housing when I removed the wall panel where the tire jack is. I had always noticed puddles of water under the vehicle during the summer, but the leak is coming from inside the vehicle, not off an exhaust pipe like I expected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542410September 3, 2023
UNKNOWN OR OTHER
The right passenger sliding door failed to sense my daughter’s hand and it crushed her ring finger causing a cut, bleeding, and bruising. She is in a lot of pain from the injury and now terrified the door will malfunction again causing another injury. We don’t think this vehicle is safe to drive with our family anymore. Yes it’s available for inspection. Since it’s a holiday weekend I’ll have to wait until the nearest dealership is open to have it inspected. We were able to reproduce this failure ourselves. There was no warning.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11541531August 29, 2023
STRUCTURE:BODY
Door took waaaaayyy too much pressure to stop it from closing The recall before literally added beeping noises but it NEEDS more sensitive sensors this is ridiculous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539997August 22, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2022 Kia Carnival. The contact stated that both the driver's side and passenger side electronic sliding door had malfunctioned and would erroneously open and close. The contact indicated that while the daughter was retrieving items from the vehicle the passenger electronic side sliding door erroneously closed on her daughter and causing minor injuries to the arms and ribs which did not require medical treatment. The vehicle was later the taken to the dealer and serviced under a manufacturer's campaign to reprogram the door sensors. The door sensors were reprogrammed but the failures continued to occur. The contact indicated that after the door sensors were reprogrammed the doors would randomly open and close while the vehicle was turned off. The cause of the failure has not been repaired. The manufacturer was notified of the failures. The failure mileage was 705.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11537506August 9, 2023
ELECTRICAL SYSTEM, ENGINE
I bought this car June of 2022. The car was days old and the front end started making a popping sound when you turn the wheels. The dealership changed front right axle. There is still a popping noise but now it’s from the front and the back. The transmission went out in February of 2023. They replaced the transmission. Since then the car shakes violently when accelerating, loses power when accelerating, the self drive mode turns on by itself. I have contacted 2 different dealerships about these issues. They say “ they cannot duplicate the problem.” This car is not a safe vehicle for me or my family to ride in. They won’t do ANYTHING about it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535594July 31, 2023
STRUCTURE:BODY
These doors need a sensor to reverse the sliding doors upon resistance. It has smashed me and my young children multiple times. The update did not solve this issue and it’s a major safety issue. My 4 year old and 1 year old both had their hand smashed in the automatic sliding doors.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11535422July 31, 2023
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING:BACK UP LIGHTS:BULBS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH:EMERGENCY MECHANICAL RELEASE
The contact owns a 2022 Kia Carnival. The contact stated that while her daughter was inside the vehicle, the door closed on her rib cage and arm, but medical attention was not provided. Additionally, the taillights were inoperable. While driving, the vehicle stalled. While accelerating and making a turn, the vehicle hesitated and stalled. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the weather stripping sensor needed to be replaced. The bulb was broken, and a wiring harness replacement was needed. The system was reset. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 1,187.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11535402July 31, 2023
UNKNOWN OR OTHER
Rear sliding doors DO NOT STOP when something is in the way. All my body weight could not stop the door. Yes I had the recall fixed which only slowed it down and added a beeping sound. The sensitivity of the doors NEEDS TO BE FIXED NOW BEFORE A CHILD IS SERIOUSLY HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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