Jeep Renegade Complaints (2016)

431 consumer complaints on file.

#11308642February 11, 2020
FUEL/PROPULSION SYSTEM
I WAS ON MY WAY TO WORK AND STOPPED AT A RED LIGHT IN TOWN ON A BUSY STREET, WHEN THE LIGHT TURNED GREEN I STARTED TO ACCELERATE AND MY VEHICLE STARTED SHAKING AND STARTED TO SLOW AT THE SAME TIME. I TRIED TO PUSH ON THE GAS PEDAL BUT IT DID NOTHING. I THEN NOTICED ON MY DASH SCREEN IT SAID TO SHIFT INTO PARK TO STOP. I WAS BARELY ABLE TO GET OVER TO THE SIDE OF THE ROAD WHEN MY VEHICLE HAD JUST STOPPED. I TRIED RESTARTING MY VEHICLE AFTER TURNING MY HAZARD LIGHTS ON AND THE ENGINE JUST KEPT TURNING, SO I PRESSED THE STOP BUTTON AS THE ENGINE WOULD NOT START. THE BRAKE WAS LOCKED UP AND AND SO DID MY SHIFTER. I THEN HAD TO CALL A TOW SERVICE AND HAD MY CAR TOWED TO MY LOCAL JEEP CHRYSLER SHOP. THIS HAPPENED SUNDAY ON MY WAY TO WORK. MONDAY AFTERNOON THE DEALERSHIP CALLED AND SAID IT WAS MY FUEL PUMP. I PURCHASED MY VEHICLE NEW IN AUGUST OF 2016 AND ONLY HAVE 26975 MILES ON IT. I HAD TO PAY THE DEALERSHIP 950.36 TO REPLACE THE FUEL PUMP. AFTER DOING SOME RESEARCH I SAW THAT THE 2017-2018 MODELS OF MY SAME VEHICLE HAVE A RECALL ON THE FUEL PUMP AND WILL REPLACE THEM FOR FREE. THIS RECALL SHOULD BE EXTENDED TO THE 2016 MODELS AS I HAD THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307572February 6, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED WHILE ATTEMPTING TO MOVE FROM A STOP WHERE THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP TUCSON 7800 E 22ND ST, TUCSON, AZ 85710, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN YEAR 2015 UNDER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON THREE SEPARATE OCCASIONS AND REPAIRED UNDER A MANUFACTURER EXTENDED WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,030. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306960February 4, 2020
ELECTRICAL SYSTEM
AMBIENT OUTSIDE SENSOR IS NOT WORKING PROPERLY AND CAUSING THE AIR CONDITIONING AND MY HEATER TO NOT WORK PROPERLY. MY OUTSIDE TEMPERATURE READS 131 DEGREES AND ITS 43 DEGREES OUTSIDE. THIS HAPPEN EVERY TIME I DRIVE IT ,THE WHOLE TIME I AM DRIVING IT NOW I HAVE TO REPLACE THE WHOLE PASSENGER SIDE MIRROR WHICH IS GOING TO COST 325.00 WHICH I THINK IS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302756January 29, 2020
ENGINE
FAULTY THERMOSTAT CAUSING HEATING/ COOLING PROBLEMS. CHECK ENGINE LIGHT CAME ON AT 16000 MILES. A ENGINE DIAGNOSTIC REVEALED A FAULTY THERMOSTAT AT 16000 MILES WHICH IS PREMATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302449January 28, 2020
ENGINE
THERMOSTAT FAILURE CODE P0128 APPEARED AND THERMOSTAT NEEDED TO BE REPLACED. AS THIS VEHICLE HAD RECALL ON THE COOLING FAN ASSEMBLY, THIS FAILURE IS DIRECTLY RELATED TO THE MALFUNCTION OF THE FAN UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302508January 28, 2020
STEERING, WHEELS
WENT TO MAVIS TIRES FOR A TIRE ROTATION 1/28/20 AFTER LEAVING THE CHRYSLER/JEEP DEALERSHIP FOR TRANSMISSION FLUID CHANGE TOLD 9 SPEED SEALED NEVER NEEDS ANYTHING . THE GUYS AT MAVIS SAID THAT MY LUG BOLTS WERE SWOLLEN AND THAT THEY COULD NOT DO THE WORK AND THAT I NEEDED TO GO TO THE DEALERSHIP AND HAVE THEM REPLACED BECAUSE ONLY CHRYSLER / JEEP MAKE THE PART. MY JEEP HAS ONLY 49,800 MILES AND THE MAVIS GUYS TOLD ME THAT I NEEDED LUG REPLACEMENTS BACK IN NOVEMBER 2019 , I HAVE OWNED MANY CARS AND TRUCKS IN THE PAST AND NEVER HAD TO REPLACE LUGS BOLTS ON A VEHICLE WITH SUCH LOW MILES ON IT . THEY CHECKED IT BOTH STATIONARY AND IN MOTION TO MAKE SURE THEY ARE ON PROPERLY THE GUYS AT MAVIS ALSO TOLD ME WHEN I REQUESTED AN ALIGNMENT THAT THEY TESTED DROVE IT FIRST AND TOLD ME IT DIDN'T NEED ONE BUT I FELT IT ROLL MORE TO THE RIGHT THAT WAS IN 8/2019 SO NOW WITH FOUR NEW TIRES FIRST IN 8/20219 FOR TWO THEN 10/2019 WHICH IS WHY I FELT IT WAS TIME TO ROTATE THE TIRES BUT COULDN'T GET THIS DONE DUE TO THE SWELLED UP LUG BOLTS ON ALL FOUR TIRES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302258January 27, 2020
ENGINE
JEEP RENEGADE WITH ONLY 40K MILES (4K OUT OF WARRANTY) AND ENGINE COOLANT THERMOSTAT JUST STOPPED WORKING. ENTIRE HOUSING HAS TO BE REPLACED JUST TO FIX THE ONE PROBLEM. THE PROBLEM WAS MADE KNOWN VIA SERVICE LIGHT COMING ON WITH "SERVICE ENGINE" MESSAGE APPEARING ON DASH. THE ERROR CODE WAS DECIPHERED AS "P0128: COOLANT THERMOSTAT (COOLANT TEMPERATURE BELOW THERMOSTAT REGULATING TEMPERATURE). IT FIRST APPEARED WHILE DRIVING ON CITY STREETS AT 40MPH, AND NOW APPEARS AT ALL TIMES. THIS SHOULD NOT HAPPEN ON A 3.5 YEAR OLD VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301798January 25, 2020
STEERING
I LOST THE ABILITY TO STEER MY CAR. I WAS DRIVING HOME FROM WORK, GOING THE POSTED SPEED LIMIT, 50 MPH, THEN ALL OF A SUDDEN I COULDN'T STEER MY CAR, I NEARLY HAD AN ACCIDENT, I STOPPED THE CAR, TURNED OFF THE IGNITION, STARTED IT BACK UP AND IT WOULD STEER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297473January 6, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE ATTEMPTING TO START THE VEHICLE, SEVERAL WARNING INDICATORS ILLUMINATED AND THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE PARKING BRAKE, COOLANT HOT, AND AIR BAG WARNING INDICATORS WERE ILLUMINATED. AFTER THIRTY MINUTES OF ATTEMPTING TO START THE VEHICLE, A TOW TRUCK COMPANY WAS CONTACTED TO HAVE THE VEHICLE TOWED; HOWEVER, THE TOW TRUCK DRIVER WAS ABLE TO JUMPSTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291641December 27, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT'S FATHER OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY WHILE IN DRIVE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. IN ADDITION, THE VEHICLE WOULD NOT CRANK AND HAD DIFFICULTY STARTING. FURTHERMORE, SOME ELECTRICAL FAILURES WERE EXPERIENCED, INCLUDING ALL THE WINDOWS REMAINED IN THE DOWN POSITION AND WOULD NOT ROLL UP AND THE EXTERIOR LIGHTING REMAINED ILLUMINATED WHILE IN OPERATION. THE CONTACT ASSOCIATED THE POWER TRAIN FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V529000(POWER TRAIN), WHICH ONLY PERTAINED TO THE 2014 AND 2015 MODELS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS SERVICED ON SEVERAL OCCASIONS FOR THE VARIOUS FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,243.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291084December 24, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
NAVIGATION ISSUES. NAVIGATION SYSTEM IS IMPROPERLY CALIBRATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291085December 24, 2019
ELECTRICAL SYSTEM, SEATS
ODOMETER BLINKING/FLASHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287635December 7, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
AFTER INITIAL START CAR ABRUPTLY SHUTS OFF AFTER ACCELERATING A SHORT DISTANCE. AS TO PUT CAR BACK IN PARK RESTART AND THEN PUT IN GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282476November 26, 2019
WHEELS
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT THE BOLTS ON EACH WHEEL WERE CORRODED AND EXPANDED. THE CONTACT TOOK THE VEHICLE TO DAN WELLE CHRYSLER DODGE JEEP RAM (1505 MAIN ST S, SAUK CENTRE, MN 56378, (320) 352-5255) FOR NEW TIRES. IN ORDER TO REMOVE THE BOLTS FROM THE WHEELS, THE MECHANIC HAD TO USE A DIFFERENT SIZE SOCKET AND A VICE GRIP, WHICH TOOK APPROXIMATELY THREE AND A HALF HOURS. THE MECHANIC INFORMED THE CONTACT THAT HE NEEDED TO PURCHASE NEW BOLTS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND STATED THAT THEY WERE NOT GOING TO ISSUE A RECALL UNLESS MORE CUSTOMERS COMPLAINED ABOUT THIS MATTER. THE BOLTS WERE NOT REPLACED. THE FAILURE MILEAGE WAS 68,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282241November 25, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
THE CAR STOPS AND TURNS OFF WHILE IN MOTION. CAR LIGHTS TURN ON BUT ENGINE WILL NOT TURN ON. HAD BATTERY REPLACED TWICE. THE CAR WON'T TURN OFF EVEN AFTER PUSHING THE BUTTON AND EXITING THE VEHICLE. LIGHTS WON'T TURN OFF . KEY FOB IS DETECTED WHEN NOT NEAR AND NOT DETECTED WHEN INSIDE CAR. HAVE GONE TO THE EXTENTS OF UNPLUGGING BATTERY TO RESET COMPUTER AFTER HOURS IT WILL THEN TURN ON AND WORK FOR ABOUT 1 WEEK. WITH LIGHT ISSUES IN BETWEEN. IT'S BECOME A HAZZARD SINCE THE CAR WILL JUST TURN OFF WHILE DRIVING AND WILL NOT TURN ON EVEN WITH A JUMP START FROM A TOW TRUCK. THE CAR WILL BECOME DEAD 100 PERCENT. ONLY LIGHTS TURN IN AT TIMES UNTIL BATTERY GETS DRAINED OUT. THEN NOTHING WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282296November 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS AT A RESTAURANT EATING BREAKFAST, AFTER I WAS DONE I CAME OUT TO CRANK MY CAR AND IT WOULD TURN OVER BUT WOULD NOT START UP. THE DASHBOARD WAS STATING THAT I NEEDED ESC SERVICE, THEN IT SAID I NEED AIRBAG SERVICE, STEERING SERVICE. I COULD NOT TURN MY STEERING WHEEL AND MY BRAKES WOULD NOT PUSH ON TO START MY CAR. THEN THE THROTTLE LIGHT CAME ON. I HAD TO GET IT TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279544November 12, 2019
ELECTRICAL SYSTEM
DASHBOARD REPORTS PARKING LIGHTS, TURN SIGNAL INDICATORS, AND BRAKE LIGHTS ARE NOT WORKING. THEY WORK FINE. THIS APPEARS IDENTICAL TO RECALL 17V485000 WHICH WAS FOR 2017 JEEP RENEGADES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278661November 7, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ON TWO OCCASSIONS WHILE THE VEHICLE WAS IN DRIVE OPERATING ON A TWO LANE HIGHWAY AND REMAINED IN THE DRIVE POSITION WITH THE VEHICLE IN MOTION THE TRANSMISSION INDICATOR ON THE DISPLAY SHIFTED TO NEUTRAL AND THE RPMS REVVED WITHOUT THE ACCELERATOR PRESSED AND THE ENGINE CUT OFF. NO CODES OR CHECK ENGINE LIGHTS INDICATED. THE SHIFTER REMAINED IN THE DRIVE POSITION. THE CAR HAD TO BE GUIDED OFF THE ROADWAY AND PLACED INTO PARK TO BE RESTARTED. VEHICLE WAS SLOW TO RESTART BOTH TIMES. BOTH INCIDENTS OCCURRED AFTER ENTERING A HIGHWAY INTO THE FLOW OF TRAFFIC AND ACCELERATING AND PRESENTED A DANGER TO ALL DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278746November 7, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MULTIPLE WARNING LIGHTS APPEAR ON THE DASHBOARD WHEN STARTING VEHICLE WHILE NO PROBLEMS EXIST. WARNING LIGHTS STAY ON AT ALL TIMES. CHRYSLER HAS A RECALL NUMBER "T50" ON JEEP RENEGADE 2017 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278275November 5, 2019
STRUCTURE
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING 35 MPH, THE CONTACT LOWERED THE REAR WINDOW. THE OUTSIDE AIR RUSHED INSIDE THE VEHICLE AND MADE A HIGH-PITCHED NOISE AGAINST THE ROOF OF THE VEHICLE. THE NOISE CAUSED THE CONTACT TO BECOME DISORIENTED AND DIZZY. THE CONTACT SEARCHED ONLINE AND FOUND MANY COMPLAINTS RELATED TO THE FAILURE. THE CONTACT ROLLED THE WINDOW BACK UP AND THE NOISE WENT AWAY. THE CONTACT EVEN TRIED LOWERING THE WINDOW A LITTLE BIT AT A FASTER SPEED AND THE NOISE INCREASED IN VOLUME WITH AIR SEEPING INTO THE HEADLINER. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE AND ALL THE VEHICLES HAD THE SAME ISSUE. THE CONTACT WAS REFERRED TO AN UNKNOWN DEALER WHERE THE CONTACT WAS INFORMED AGAIN THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS 20,874.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Renegade