Jeep Renegade Complaints (2017)

567 consumer complaints on file.

#11447441January 14, 2022
ENGINE, STEERING
Vehicle shuts off while driving as well as taking turns. Just shuts off with no warning. After it shuts off the lightning bolt in parentheses (electronic throttle control system) comes on, then goes away. Car shows as still running, but won't move. The low oil gauge comes on and then car stops moving. Very unsafe for vehicle to just "stop moving" or "shut off" in the middle of driving, or in the middle of an intersection. When this happens, I have to put the car in park, turn it off and then start it again. It usually takes several attempts to get it to start. It happens when I’m going at a slow rate of speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445657December 30, 2021
ENGINE
When I am driving the car, it jerks. I have all my maintenance up to par. The dealership can find nothing wrong with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444656December 22, 2021
EXTERIOR LIGHTING
Shortly after purchasing my vehicle I was informed that one of my lights had “blown out” but upon further inspection the light still works but is very dim due to a black lense. I recently noticed that the other light is starting to turn black also. My mother has a 2017 jeep renegade and one of hers is also having this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444583December 21, 2021
FUEL/PROPULSION SYSTEM
I should have still had gas in my tank according to my dash. I had just pulled into a parking space at a store and my car just stopped running. Ended up getting it towed and checked over all to find out my car was out of gas. If I was driving and this happened it would not have ended good. No lights popped up on my dash. I showed I had plenty of gas still. Since then I have kept it at half a tank or over and each time I fill up it is taking a different amount of fuel. I have no idea what is happening and I have not had the time or money yet to take this in to figure out what is happening. The Jeep only has 55,564 miles on it and I keep up regular maintenance. I have not had any issues since I bought this in April 2021 until now. I have had an older car in my past do this to me and was almost hit by another car because of it. I do not feel this should be happening to a car with this low of miles. I will be taking the car in soon to get inspected more but figured this should be something I should make you aware of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441447November 23, 2021
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Jeep Renegade. The contact stated while attempting to attach the front driver’s side seat belt, the seat belt tongue failed to latch securely into the buckle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side seat belt buckle to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441006November 19, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
My fog light has now caught fire and burned twice. The entire assembly has melted to pieces. This is a safety concern and can result in someone's vehicle burning to the ground and possible injury to someone. This is not ok that my fog lights are catching fire like they are doing that is from the manufacturer. I'm being held responsible for repairs also that's not ok as I'm not at fault for this occurring.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11440546November 15, 2021
ENGINE
The contact owns a 2017 Jeep Renegade. The contact stated that while driving at an undisclosed speed the vehicle stalled. The vehicle was shifted into PARK and there was an abnormal noise detected. The oil warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 46,568. Consumer stated vehicle was diagnosis topped off the oil changed the oil and then checked at 1500 miles from the oil changed to ensure that the oil did not drop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440233November 12, 2021
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My car is stalling as I drive. It is completely shutting off. I had recall w84 performed. The problem is believed to be the recall UB2. This has been confirmed by a dealer. I am afraid for my life and believe that this defect will likely cause a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439938November 9, 2021
POWER TRAIN
Vehicle transmission jolts when going through gears
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439320November 4, 2021
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2017 Jeep Renegade. The contact stated that his wife called AAA Service to replace the rear driver’s side tire however, the service tech was unable to remove the lug bolts. The contact stated it took the AAA tech an extended time to remove and replace the rear driver’s side tire. The contact also stated that after replacing all four tires, he noticed all the lug bolts were swollen. The contact took the vehicle to the local dealer, where it was diagnosed with needing the lug bolts to be replaced. There was no remedy for the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439086November 2, 2021
ELECTRICAL SYSTEM, SERVICE BRAKES, UNKNOWN OR OTHER
The car is reading a electrical braking issue something with the electrical system that has been recalled with my year and model car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438727October 30, 2021
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The car is unable to maintain a charge and the engine will shut off while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435749October 6, 2021
STEERING
While driving on a busy freeway the car started violently jerking to the left. I slowed and moved to the right lane as the jerking became more and more frequent. By the time I made it to the next exit the car had become difficult to control. As I took the next exit the power steering failed completely. I've had the car to the dealership and a second mechanic. both say it is a failure of the Electronic Control Unit and the steering column needs to be replaced. I barely managed to get the car off the freeway. I hate to think what could have happened had this occurred on a twisty road rather then a fairly straight stretch of freeway. I had no warning. first indication of the problem was the car jerking to the left. Warning lights didn't come on till power steering failed about a mile down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434857September 29, 2021
UNKNOWN OR OTHER
I have experienced innumerable incidents where my car jolts while I am driving. I have had passengers describe it as if the engine is stalling for a second or the transmission is failing and then instantly recovering. The best I can describe the feeling is as if the car hiccups. It occurs at least once a week, sometimes multiple times a day. It is intermittent and unpredictable. It has occurred at a variety of speeds, on surface street, freeways, etc. Also at varying temperatures throughout the day. I believe it only occurs during acceleration, not while breaking. I bought the car new and have taken it into the Jeep dealership but they did not find anything because the issue did not occur on their test drive. A few weeks ago, my engine was replaced due to a separate recall and I had hoped that it would simultaneously fix this problem but it has continued to happen, if not at the same rate then more frequently. As of yet, there have been no accidents caused by it but it makes me feel uneasy and distrustful of my vehicle. I fear for my safety and those around me if the issue worsens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434394September 26, 2021
ENGINE
Car is hesitating and bucking, shaking. Engine light came on and stayed on. Engine light flashes intermittently. It is available upon request. i see that some 2017-2018 renegades had an engine recall but it doesn't show up on this web site for this vin. I didn't see a "code" but not sure where i would see that anyway. This began yesterday when we were 80 miles from home. Made it back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434052September 23, 2021
TIRES:TREAD/BELT
Dunlop Signature 2 96W P215/60r17 Pn# 266004819 1. Both front tires experience failure of tread separation at year 4 with under 18,000 miles on the vehicle. 2. Many complaints online concerning tire tread separation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433508September 19, 2021
ENGINE, ELECTRICAL SYSTEM
Vehicle stalled after overheating and now has a blown head gasket
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433335September 17, 2021
WHEELS, SUSPENSION, STEERING
I was driving in right lane,40-45MPH, heard a very loud bang (not a tire), front end of jeep lifted UP, then began veering to the right heading off the road. I was unable to break or turn steering. Next thing, I woke up from being knocked out, hit a pole, 3 witnesses heard the bang as well - one witness told police, all 3 air bags went off. Emergency services were summoned. Car totaled. Pole is still standing upright. Fortunately I did not die or get seriously injured. Emergency services said if I had hit the tree next to pole, the outcome of my injuries would have been totally different. Car was towed to auto repair center and they had never seen collision damage such as this. Insurance company notified. Police report made at time of accident.no driver citations. a few days later I contacted jeep company, told them they needed to send someone out to look at this damage, because someone is going to die! They had a third party come out to the collision repair shop and get black box information/examined vehicle. A few days later, I received a carefully worded letter from Jeep that they saw NO SUSPENSION or STEERING issues to be the reason for the accident. Only the BANG, VEHICLE UPLIFT ON RIGHT SIDE, HITTING POLE. NO warning lights were on. This car was purchased new in 2/2018. I just hit the 30,000 miles, new tires on vehicle for 3 months and had only 2,000 miles of usage on them. The vehicle was in excellent condition and always maintained 100%. Even the Farmer's Insurance inspector stated car was in showroom condition. Rim broke in half along inner seam, no blowout evidence, tie rod broke in half, ball joint shaft inside of the knuckle (broke inside of it), pivot still in lower control arm. Have photos/police report/pics. NO OTHER VEHICLES INVOLVED. HUSBAND HAD TO HELP TOW TRUCK DRIVER SLIDE THE SUSPENSION UNDER VEHICLE TO TOW IT. I can send upon request insurance company docs and letter from JEEP upon request.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11432813September 13, 2021
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
The contact owns a 2017 Jeep Renegade. The contact stated while driving 30 MPH, the check engine warning light illuminated, and the engine cooling fan seized. The vehicle was taken to the dealer and diagnosed as engine cooling failure and the engine cooling fan was replaced. The manufacturer was not made aware of the failure. The failure mileage was 38,952.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431742September 4, 2021
ENGINE, FUEL/PROPULSION SYSTEM
I have a 2017 Jeep Renegade. The engine needs to be completely replaced due to faulty manufactured engine. It would randomly turn off or stall, or sometimes engine kept turning and wouldn’t start. The bearings broke off inside the engine and now JEEP is trying NOT to cover it and I can’t get any help after speaking to 7 diff Case Managers. There has been zero help from them in regards to their liability in this. There is already a class action lawsuit filed, in 2020. It is sad that they are handling clients this way. I was very nice and I work in customer service so I understand what is possible etc. The Jeep mechanic locally , called on my case to verify and tell them that my engine needs to be replaced as a direct correlation of the recalled parts and that they were on back order for months. During those months I tried to have recalled parts replaced and couldn’t because the parts are on back order. During this time my warranty became invalid, because I exceeded 60,000 miles. I’m currently at 62,000 miles. At the time I attempted to have recalls fixed I was under 60,000 miles. Secondly the warranty expires In 2022. Regardless , the recalls caused the engine needing to be replaced. Please advise what my options are to ensure I don’t have to pay to replace the whole engine. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Renegade