Jeep Renegade Complaints (2015)

512 consumer complaints on file.

#11315752March 3, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
I SENT 1 SERVICE RECORD. I HAVE 3 MORE IF NEEDED. JEEP STILL IS UNSAFE I WAS ON A BUSY STREET AT 5PM AT A STOP LIGHT. WHEN I PUT FOOT ON GAS THE CAR WOULD NOT MOVE THEN IT STARTED OUT INCHING AWAY AND FINALLY GOT MOVING.IT TOOK AT LEAST 8 OR 10 SECONDS TO GET PASSED THE GREEN LIGHT AND THE CAR BEHIND ME WAS WAY TO CLOSE AND COULD HAVE BEEN AN ACCIDENT. I HAVE HAD IT LOOKED AT 4 OR 5 TIMES AND ALL THATS BEEN DONE IS UPDATES AND REPLACED A VALVE BODY PART. I HAVE AN ATTORNEY AND FILED SUIT AGAINST CHRYSLER. THIS JEEP IS NOT SAFE TO DRIVE AND THEY DONT CARE. THEY ARE GOING TO WAIT TIL SOMEONE DIES THEN THEY WILL GET ON THIS ISSUE. I DONT KNOW WHY MY JEEP WAS NOT IN THE LAST RECALL FOR TRANSMISSION BUT IT SHOULD BE, AND THEY SHOULD NOT BE ALLOWED TO RESELL THIS JEEP OR THE 2015 RENEGADES PERIOD. THEY ARE NOT SAFE.THERE ARE MANY COMPLAINTS ABOUT THIS TRANSMISSION AND STILL NO RECALL. ITS BEEN 4 YRS WITH THIS JEEP RUNNING LIKE ITS 30 YRS OLD AND I AM PAYING 41000 FOR IT. DO MISSOURI A FAVOR,GET THESE 9SPEED TRANSMISSIONS OFF THE ROAD, THEY ARE CAUSING MAJOR STRESS AND HARDSHIPS TO THE OWNERS. THE SPEED IN THIS JEEP IS UNPREDICTABLE. I WAS ON A CITY STREET DRIVING AT 35 MPH AND AS SOON AS I WAS GOING DOWN A BIG HILL THE CAR SPED UP WAY MORE THAN THE USUAL DOWN HILL SPEED. THEY ALL GO A LITTLE FASTER BUT THIS WAS LIKE IT WAS TRYING TO GO ABOVE 55 AND WAS PRAYING IT WOULD STOP AND IT DID. BUT WHEN WILL THE DAY COME THAT IT WONT ... I WILL NOT LIVE TO TELL IF IT EVER HAPPENS. SAD. AND ALL I WANTED WAS A WAY TO GET TO WORK,. AND ALL CHRYSLER CARES ABOUT IS GETTING PAID .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315872March 3, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE FRONT LEFT DAYTIME RUNNING LIGHT BULB TITS WERE MELTED DOWN THE DEALER SAID I HAD TO REPLACE ENTIRE RELATED WIRE SYSTEM. (DAYLIGHT RUNNING AND TURN SIGNAL) THIS MELTING ON THE BULB IS ABNORMAL. POSSIBLE FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315895March 3, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VEHICLE LOSES ALL ELECTRICAL POWER AND STALLS INTERMITTENTLY WHILE DRIVING. THIS HAPPENED SEVERAL TIMES OVER THE LAST FOUR YEARS OF OWNERSHIP. NOT RELATED TO EXTREME TEMPERATURES, BUMPS/VIBRATIONS OR RAIN/MOISTURE. BATTERY WAS TESTED AND EVEN REPLACED. IT WAS SERVICED BY DEALER THE PREVIOUS EPISODE AND WAS TOLD THE SOFTWARE NEEDED UPDATING. YET HERE WE ARE AGAIN. I HAVE SEEN OTHER JEEP RENEGADES WITH SIMILAR ISSUES HAVE A RECALL FOR WIRING HARNESS. ACCORDING TO MOPAR THIS YEAR ISN'T COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311781February 27, 2020
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
CHECK ENGINE LIGHT RANDOMLY COMES ON AT HIGHER SPEEDS ON THE FREEWAY AND THEN GOES BACK OFF. LAST TIME IT WAS ON, WENT TO REPAIR SHOP AND HAD IT HOOKED UP TO THE DIALYSIS MACHINE AND IT STATED THAT THE THERMOSTAT NEEDED REPLACING. BUT THE CHECK ENGINE LIGHT NEVER STAYS ON. AFTER I STOP THE CAR AND RESTART IT, IT'S OFF. IT ALSO RANDOMLY LURCHES FORWARD OR SHAKES WHILE IN DRIVE OR PARKED. I'VE ALREADY HAD TO REPLACE THE RADIATOR FAN WHICH KEPT BLOWING FUSES DUE TO THE FAN GOING OFF TRACK AND GETTING STUCK. I THOUGHT THAT FIXED THE JUMPING, BUT IT STILL OCCURS. JUST LESS OFTEN. MY MYSKY PANEL ENGINE IS ALSO BROKEN AND WILL NOT OPEN. STARTS TO OPEN, THEN CLOSES OR STOPS COMPLETELY AFTER ONLY AN INCH OR TWO OF OPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311516February 25, 2020
ELECTRICAL SYSTEM, ENGINE
IN THE LAST TWO WEEKS MY JEEP HAS STALLED THREE TIMES. EACH TIME I WAS ABLE TO START THE CAR EASILY AND THEN START DRIVING ONCE I SLOWED DOWN TO STOP SIGN OR TO MAKE A RIGHT HAND TURN THE ENGINE SHUT OFF. IN ONE INSTANCE I WAS ABLE TO GET MY CAR IN NEUTRAL AND PUSH OFF TO THE SIDE OF THOSE QUICKLY TO STAY OUT OF THE WAY. BUT IN ANOTHER I WAS IMPEATING TRAFFIC AND IT WAS VERY UNSAFE. I'VE HAD DIFFICULTY IN JUMPSTARTING THE ENGINE TO MOVE THE VEHICLE.I HAVE REPLACED THE BATTERY AND ALTERNATOR AND CHECKING THE REST OF THE ELECTRICAL SYSTEM WHICH SEEMS FINE BUT THIS ISSUE KEEPS COMING UP AND THE CAR KEEPS STOPPING IN THE MIDDLE OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310659February 21, 2020
SEAT BELTS
BOTH SEATBELTS IN THE BACK SEAT ARE STUCK AND WON'T RETRACT. THE BACK PASSENGER SIDE STOPPED WORKING IN JUNE 2019 AND THE DRIVERS PASSENGER SISE STOPPED WORKING FEBRUARY 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309398February 15, 2020
FUEL/PROPULSION SYSTEM
THE CAP LESS FUEL FILLER BROKE. I WAS FILLING WITH FUEL AT THE GAS STATION. WHEN THE TANK WAS FULL I WENT TO REMOVE THE NOZZLE FROM THE CAP LESS FILLER NECK AND THE CAP LESS PORTION BROKE AWAY FROM THE FILLER NECK AND STAYED ATTACHED TO THE NOZZLE. NOW EVERY ONCE AND AWHILE YOU CAN SEE GAS MUST SPILL OUT OF THE NECK WHEN THE TANK IS FULL SINCE THERE IS NOTHING TO PREVENT FUEL FROM COMING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309399February 15, 2020
EXTERIOR LIGHTING
I NOTICED ONE FOG LIGHT SMOKING WHEN MY WIFE ARRIVED HOME. UPON FURTHER INSPECTION BOTH ARE CHARRED. FACTORY INSTALLED BULBS ARE STILL IN THE VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11308963February 13, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I HAVE A HARD TIME PUTTING GAS IN THE CAR THOUGH IT WAS THE PUMP BUT IT'S EVERYWHERE I GO AND IT EATS UP A LOT OF GAS. THE ELECTRICAL MESSED UP SOMETIMES IT WON'T START I GOT A NEW BATTERY AND EVERYTHING BUT THE SERVICE PEOPLE SAID IT HAS TO BE ELECTRICAL MY KEYS NEVER WORK I HAVE TO MANUALLY USE KEY AND LOCK THE DOOR FROM INSIDE MY GEARS THE ENGINE IDEALS HIGH AND CAR JERKS SOMETIMES WHEN I'M TAKING OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309030February 13, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT WHILE PARKED THE CONTACT WAS UNABLE TO START THE VEHICLE. THE BATTERY WAS CHARGED AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE RESIDENCE. THE FAILURE RECURRED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE BATTERY WAS REPLACED HOWEVER, THE VEHICLE WAS INOPERABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC HOWEVER, THE DIAGNOSIS WAS STILL PENDING. JIM CLICK JEEP LOCATED AT 701 W AUTO MALL DR, TUCSON, AZ 85705, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307497February 6, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY FOR APPROXIMATELY 2 WEEKS. THE VEHICLE WAS TAKEN TO RIEDMAN MOTORS CO INC, LOCATED AT 610 N GRAND AVE, CONNERSVILLE, IN 47331, FOR A DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE THERMOSTAT NEEDED TO BE RESET HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE ISSUE CAUSED THE 4 WHEEL DRIVE TO BECOME INOPERABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302220January 27, 2020
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING MY RADIO AND HEADLIGHTS WILL START TO SURGE THEN IMMEDIATELY AFTER, THE STEERING WHEEL WILL JERK OUT OF MY HANDS PREVENTING ME FROM TURNING THE WHEEL IN ANY DIRECTION (LOCKS UP). IF I DON'T IMMEDIATELY PARK THE CAR, THE CAR WILL SHUT OFF ON THEN A BUNCH OF WARNINGS WILL POP UP ON THE DASHBOARD THEN DYNAMIC POWER STEERING WARNING WITH FLASH. I HAVE TO WAIT 10 MINUTES AT LEAST BEFORE BEING ABLE TO RESTART THE CAR. THIS HAS HAPPENED EVERY SINGLE TIME I DRIVE THE CAR. THIS HAS HAPPENED MULTIPLE TIMES AT RED LIGHTS, TURNING INTO TRAFFIC, ON THE HIGHWAY GOING 75MPH AND/OR 30MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301588January 24, 2020
ENGINE, UNKNOWN OR OTHER
MY JEEP RENEGADE STALLS WHEN I MAKE A SLOW SPEED TURN. WHILE MAKING A LEFT TURN TO GET ON THE ON RAMP TO A LAH, THE CAR DIES. I ALMOST GOT HIT FROM BEHIND BY PEOPLE TRYING TO GO UP THE ON -RAMP BEHIND ME. THE CAR DIES WHEN MAKING A LEFT TURN CROSSING TRAFFIC & I ALMOST GOT KILLED. THE TRACTION CONTROL LIGHT BLINKS. THESE INCIDENTS TAKE PLACE ON DRY PAVEMENT. I NOW SEE OTHER PEOPLE HAVING THE SAME ISSUES ARE POSTING COMPLAINTS ON THE INTERNET ON A JEEP FORUM. WHY HAS JEEP / FCA NOT ADDRESSED THIS ? THIS IS A SAFETY HAZARD AS THE CAR DIES FOR NO REASON AND YOU CAN NOT MOVE THE CAR. THERE SHOULD BE A RE-CALL ON THIS. THERE ARE DOCUMENTED PROBLEMS WITH THIS & NOTHING IS BEING DONE! MY CAR SHUTS DOWN FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297841January 8, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE HEADLIGHTS WERE ON TOO LONG WHILE THE ENGINE WAS OFF CAUSING A DEAD BATTERY. NO BIG DEAL I THOUGHT... I JUMPSTART THE CAR PER OWNERS MANUAL INSTRUCTIONS (IT HAS A COMPLEX BATTERY SO EVEN THOUGH I'VE JUMP STARTED MANY DIFFERENT VEHICLES I WANTED TO MAKE SURE THERE WEREN'T SPECIAL PROCEDURES, IT ENDED UP BEING PRETTY STANDARD). WHEN IT DIED IT WAS IN A GARAGE SO I HAD TO MANUALLY UNLOCK THE GEAR SELECTOR TO PUT THE CAR INTO NEUTRAL TO PUSH IT INTO POSITION FOR A JUMP CONNECTION. I PUT THE CAR IN PARK AND LET THE BATTERY CHARGE UP A WHILE. ONCE THE CAR CHARGED UP ENOUGH, IT STARTED RIGHT UP. AT THIS POINT I THOUGHT I WAS IN THE CLEAR, THAT'S WHEN THE SERVICE ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT CAME ON. THE ENGINE IS RUNNING FINE, TRANSMISSION WAS FINE BEFORE THE BATTERY DIED. NOT ONLY THAT, BUT I COULD NOT MOVE THE VEHICLE. IT WAS LOCKED INTO PARK. I WAS BLOCKING THE ROAD IN MY NEIGHBORHOOD WHILE I WAS MANUALLY UNLOCKING THE GEAR SELECTOR, I FINALLY GET THE CAR TO SHIFT INTO DRIVE AND TRIED TO ACCELERATE. ONLY THE ENGINE WOULD REV, NO MOVEMENT. TRY TO REVERSE, SAME THING. AT THIS POINT I COULDN'T GET THE CAR BACK INTO PARK. I PUSH THE CAR BACK INTO THE GARAGE TO GET IT OUT OF THE WAY AND GO TO TURN IT OFF. THE RENEGADE (PUSH BUTTON START) WILL NOT LET YOU TURN THE CAR OFF IN ANY GEAR BUT PARK. IT WAS STUCK IN NEUTRAL. AFTER STRUGGLING MORE TO FORCE IT BACK INTO PARK, I FINALLY GET IT AND WAS ABLE TO TURN THE CAR OFF. I'M LUCKY IT DIDN'T GET STUCK IN D OR R IF IT STARTED WORKING! I'VE NEVER HAD SUCH AN EXPERIENCE JUMPSTARTING A CAR AND THIS IS A HUGE SAFETY CONCERN. LUCKILY I WAS STRONG ENOUGH TO PUSH THE CAR BACK OUT OF THE WAY, OTHERWISE IT WOULD BE STUCK THERE INDEFINITELY UNTIL A TOW CAME. I'VE READ NUMEROUS OTHER COMPLAINTS OF THIS IN ONLINE FORUMS. EACH ONE SAID A DEALERSHIP HAD TO RESET THE CARS COMPUTER TO MAKE IT WORK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297513January 6, 2020
UNKNOWN OR OTHER
MY 2015 JEEP RENEGADE HAS A DEFECT . THE KEY HAS GOTTEN STUCK IN THE IGNITION NUMEROUS TIMES SINCE I FIRST BOUGHT IT NEW. IT IS AN ONGOING SAFETY ISSUE. I CAN'T JUST WALK AWAY FROM MY VEHICLE WHENEVER THIS HAPPENS BECAUSE IT CAN GET STOLEN. I STILL DON'T KNOW HOW TO FIX THIS PROBLEM THOUGH I TRY EVERYTHING, EVEN STARTING THE CAR AGAIN AND DRIVING IT AROUND FOR A LITTLE LONGER. EVEN THE CAR SERVICE PERSONNEL HAVE COMPLAINED THAT THEY CAN'T GET THE KEY OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296653January 2, 2020
POWER TRAIN
WHEN DRIVING THE VEHICLE IT SHIFTS EXTREMELY HARD BETWEEN GEARS. IT WILL STALL THEN LURCH FORWARDS WHEN HITTING THE GAS PEDAL. IT VIBRATES VERY HARD WHILE IDLING (LIKE AT A STOP LIGHT) ABOUT 50% OF THE TIME. IT HAS BEEN SERVICED AT MY LOCAL JEEP DEALERSHIP WHERE THE PUSHED A SOFTWARE UPDATE. THIS HELPED, BUT DID NOT SOLVE THE ISSUES FOR A FEW WEEKS (AT MOST). IT IS NOW SCHEDULED TO BE DROPPED OFF AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292453January 1, 2020
UNKNOWN OR OTHER
DOORS WILL NOT LOCK / UNLOCK WITH KEY FAB. LIGHTS FLASH AS IF LOCKING BUT DONT LOCK. JEEP REMAINS OPEN AND VULNERABLE TO THEFT WITHOUT YOU KNOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291199December 25, 2019
UNKNOWN OR OTHER
RETURNING HOME ON HIGHWAY CHRISTMAS DAY. CAR WOULD NOT ACCELERATE. WAS STUCK IN A LOW GEAR. HAD TO BE TOWED HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287719December 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, SUSPENSION
I AM CONTACTING YOU DUE TO DUE TO BAXTER SERVICE REP PAUL AT BAXTER CHRYSLER DODGE JEEP RAM DEALER REFUSAL TO REPAIR RECALLS FOR MY JEEP RENEGADE. THE RECALLS THAT GENERATE FROM MY INSURANCE COMPANY ALLSTATE ARE INDEED RECALLS MY VEHICLE NEEDS BASED ON PERFORMANCE ISSUES. HE INFORMED ME THAT THEY'RE NOT RECALLS, AND WHEN I SAID ALLSTATE MADE THEM UP, HE SAID 'YEAH'! THE INFORMATION FOR THE 4 RECALLS ARE FROM DATA.GOV. THE SERVICE DEPARTMENT AT BAXTER SAYS THEY ARE ONLY GOING TO REPAIR THE RECALL (FOR ENGINE COOLING FAN) THAT CHRYSLER WEBSITE SHOWS! PLEASE ADVISE &/OR ASSIST TO RESOLVE THIS ISSUE! I HAVE REPORTED TO THE ASSISTANT SERVICE MGR JUSTIN SUNQUIST AND BBB AS WELL. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287139December 5, 2019
ENGINE
THIS HAS BEEN AN ON AND OFF GOING ISSUE. WHEN THE PROBLEM OCCURS, THE CHECK ENGINE LIGHT COMES ON AND THEN THE CAR WOULD STALL IN THE MIDDLE OF DRIVING ON THE HIGHWAY OR STREETS. A WARNING APPEARS ON MY DASHBOARD SAYING TO PUT MY CAR IN PARK IN ORDER TO SWITCH GEARS. SOMETIMES IT PUTS ME IN NEUTRAL WHEN I'M AT A STREET LIGHT. I'D HAVE TO TURN MY CAR OFF AND RESTART IT IN ORDER TO DRIVE AGAIN BUT IT KEEPS HAPPENING. SEVERAL TIMES I TRY TO TAKE MY CAR INTO THE DEALERSHIP AND THE CHECK ENGINE LIGHT WOULD TURN OFF AND IT WOULD CONTINUE TO WORK LIKE NORMAL UNTIL THE NEXT EPISODE. IT'S BEEN GETTING PROGRESSIVELY WORSE AND WORSE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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