Jeep Renegade Complaints (2017)

567 consumer complaints on file.

#11500026January 3, 2023
UNKNOWN OR OTHER
I was driving and the car was just gliding down the road as if it wasn’t on. Had hard time getting to side of the road. Tried shutting off wouldn’t work. Finally did. Got it started again went right home. Husband checked oil and there was nothing in it. Oil light never came on. No oil on ground
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498147December 19, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Jeep Renegade. The contact stated while driving at approximately 35 MPH, the vehicle had stalled while the contact was in traffic, as she attempted to pull off the road, the power steering failed as well. The contact stated she hit the curb and lost control and crashed into a tree with the driver's side front fender and headlight. The vehicle had only slight damage to the headlight and front fender. The contact had suffered no injuries. The contact stated that the check engine light was illuminated. The contact had attempted to restart the vehicle and finally had it towed to her residence. The contact stated a non-certified mechanic had attempted to diagnose the failure and added a fuel system treatment solution to the fuel system. The contact stated that the vehicle finally restarted, however, the vehicle was idling roughly. The contact stated that the failure reoccurred, on a highway. The contact managed to pull off the highway and had the vehicle towed back to her residence. The vehicle had been checked again by the non-certified mechanic who said the failure was with the fuel pump. The vehicle had not been diagnosed by a dealer or certified mechanic and had not been repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 18V731000 (Fuel System, Gasoline). The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11496828December 9, 2022
ENGINE
The coolant loses too fast, like one cup coolant per one thousand miles. But coolant dripping can be found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496502December 7, 2022
SERVICE BRAKES
While attempted to stop at traffic light. Brake caliper on right passenger tire only locked. Causing vehicle to swerve into oncoming traffic in parallel lane while I attempted to gain control. Vehicle was inspected by local brake and tire company on 12/7/22. It was explained by said company that for only one brake caliper to be affected to the point of needing to be replaced was extremely uncommon. Considering vehicle was purchased with 8 existing miles. Vehicle currently has 83,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494933November 26, 2022
SUSPENSION, ENGINE, UNKNOWN OR OTHER
While accelerating at a certain speed and letting go of the pedal the vehicle stalls causing a loud cluck sound depending of the speed of the acceleration. I am not sure if this issue will cause the vehicle to break down or cause other problems in the near future. In the beginning of November 2022, the drivers side has been making clunking noises when ever I reverse and while slowly taking from. It is Nov 25, and I have been told is the struts that have signs of defective because of the tires wearing down from the inner side. Also, I was told by a different mechanic the motor mount may be loose, and now the wheel bearing. I've replaced the wheel bearing on the driver's side and the noise has not completely left but the replacement helped. I am hoping the struts make the difference along with swapping to street tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494074November 18, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Notification on dashboard that driver tail light, blinker, and brake lights were not on and need to be serviced. Took the vehicle to dealership. Bulbs were replaced and still not working. Was quoted that the connector and pigtail would need to be replaced with an estimate of $700. It is safety concern to try and switch lanes without a working indicator. There was a software update issued for the electrical system instrument panel ID 17V485000 that had not been completed. This software indicates a malfunction in the warning system lights. The tail light could have not been working before and the indicator light did not light up. All of the is occurred on November 17 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493666November 15, 2022
UNKNOWN OR OTHER
Driver side door cable release system to open door broke for the second time. This is a safety hazard that should be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492203November 3, 2022
FUEL/PROPULSION SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Just purchased this Jeep August 31, 2022. This is the 2nd time that while driving the vehicle suddenly shows very high RPM and will barely move. Could the previous repair to the engine recall have failed? I have an appointment to take the vehicle for service again. The first time the dealership said they did updates to fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490795October 25, 2022
SERVICE BRAKES, EXTERIOR LIGHTING
I purchased this vehicle used with 6000-ish miles on it, the front passenger brake system had started making a slight noise, somewhat scraping or dragging. When I brought in the car for a tire change or balance, the issue was brought up to me at BIG O Tires in Aurora CO, that an issue of the brake system has a scraping or wear that usually found in a much older vehicle or one with much more mileage. I cannot at this time give the exact explanation of the issue, but I recently had an issue with the front passenger tire with a slow leak, since the tire was replaced the issue with the scraping noise has returned. 2nd Issue: The headlamps have always had a weak beam, not giving a good illumination of the road area ahead of the vehicle even when the weather is clear. It barely reveals the road ahead of me. When it is raining or snowfall, it is extremely poor. I have considered bringing it in for a change in the headlamps to a higher amp or extreme high reflecting blue lamp color that I am encountering in high illumination from oncoming vehicles. But had feared: cost, and that it would not change anything or make other electrical parts of strain to function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489123October 13, 2022
ENGINE, POWER TRAIN
When you get up to 29-30 mph the vehicle will jerk. Sometimes so hard it feels like you have been hit in the back in. I took it in 3 times to be checked out. This is the explanation they gave me for why my car does this. That newer vehicles get used to one person driving it and when someone else does then goes back to the original person it knows this. So it is trying to relearn the driving pattern. I know cars are a lot smarter now. Not that smart though. I know something is making it do this. No one can give me a real explanation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488449October 8, 2022
FUEL/PROPULSION SYSTEM, ENGINE
After getting gas on two occasions, today being the worst, my car shut off as I was exiting the gas station. My vehicle has started rough on a few other occasions, which I have spoken to my dealership. To which I was told maybe I wasn’t pushing the start button long enough. I was clearly concerned for my safety and my mothers because she was in the vehicle with me. I was also concerned for the oncoming traffic. I have taken it to the dealership for a diagnostic test because the engine light comes on and off. The code came up for a slight evap leak. I have been waiting for that part for about 3 months now. This usually only happens after I get gas. I am so worried that it’s going to start happening all the time or I am going to get into a bad accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487943October 5, 2022
ELECTRICAL SYSTEM
Fuse box in engine compartment is melted. Unable to drive vehicle due to comprising other engine parts. Unable to get vehicle fixed due to dealer unable to get part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486135September 23, 2022
ENGINE
Engine is burning oil. One recall issued and answered with a software update. Update has not fixed problem. Dealership did an oil consumption test. Dealership said it passed despite the fact it lost half a quart of oil in 1500 miles. My oil change is now right around the corner and it's over a quart low on oil. Oil light only comes on when it's just shy of bone dry. It is not normal or safe to have this much oil consumption in such a short amount of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485866September 22, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The windows on the Jeep Renegades over extend when putting them up, thereby tearing out the top of the housing causing leaks and possible electrical damage in the door panels. This also creates a whistle noise coming through the torn housing when driving. The AC works harder to heat and cool the cabin because of the poor air seal, causing drivers to burn more fuel and stress the components of the vehicle. I called my service department and got quoted me over $800 for two window seal repairs. He also told me that he see this on nearly every Jeep Renegade that comes in for service. This is a problem Jeep should be aware of as it is costing their customers expensive repairs. I purchased this car (2017 Jeep Renegade Latitude 2.4) November 2021 and noticed the problem after the purchase so, this problem was existing prior to my ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483696September 9, 2022
ENGINE
Engine uses excessive amounts of oil. We took the car in twice to do an oil consumption test, which resulted in one quart per 1,000 miles. The dealer says this is normal. This is a five year old car with 60,000 miles on it, which is average. We have other FCA products that consume imperceptible amounts of oil between scheduled oil changes (every six months or 10,000 miles). I have old cars with hundreds of thousands of miles that don't consume oil to this extent. Maybe it's normal for this vehicle or, more precisely, this engine, but it is not normal for the average car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483514September 8, 2022
ENGINE
Went to start my jeep, started & stalled. Oil pan had rusted & all oil came out with no evidence from instrument panel that I had a problem at anytime before or after. When I called the dealership I bought it from they said they seen a lot of this. Was no longer under warranty as it only covered up to 60,000 miles. It would cost me out of pocket a little over $500. Took it to my private mechanic to fix as my experience with Jeep Service departments is there is no service. I'm not sure of the difference in price between my mechanic & the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481061August 24, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Jeep Renegade. The contact stated that she would have to make frequent stops to refuel the vehicle as the fuel level would quickly become low. A dealer was contacted and made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480530August 22, 2022
WHEELS:LUGS/NUTS/BOLTS/STUDS
Lug nuts have to be replaced every time they are removed either because of swelling or rust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480354August 20, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The vehicle will go about 80 miles then just completely shut down while driving. It can be restarted but will continue to die unless you turn it off for at least 1 day Very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479777August 17, 2022
ENGINE
My engine cooling system is malfunctioning. My safety is at risk and can put others at risk while I am driving because the engine can permanently malfunction I lose control of my car. I have let the dealer at my local center Costa Mesa California Jeep Dealership and the representative did not help with my situation. The dealership installed a new engine due to a recall letter I received for my vehicle. I believe its the dealerships responsibility to fix the engine cooling system problem since they have just replaced a new engine on my vehicle. The problem first appeared since the day I picked up my vehicle from the dealership. I smelled coolant liquid from the first day and advisor just said that its normal to smell coolant because I just got a new engine installed for my vehicle.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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