Jeep Renegade Complaints (2015)

512 consumer complaints on file.

#11472517July 6, 2022
POWER TRAIN
The contact owns a 2015 Jeep Renegade. The contact stated that while her mother was driving 35 MPH, the vehicle unexpectedly shifted to neutral(N) without warning. The contact’s mother was able to shift back into drive(D). The vehicle was not diagnosed. The contact stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 16V529000 (Power Train). The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472647July 6, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle throttle lags from a take off causing dangerous conditions while merging on to highway and turning on busy city streets.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468765June 11, 2022
FUEL/PROPULSION SYSTEM
At 58k miles my check engine light came on and it was determined that it was throwing the code 0456 for a small EVAP leak. I took my Renegade to the dealership for a smoke test and had told them there is sometimes a strong fuel smell when driving. The first smoke test they claimed they couldn't find a leak but noticed a strong fuel smell coming from the rear of the vehicle. They performed one more smoke test and still couldn't find leak. Scheduled another appointment, software update was performed and code was cleared. 2 days later check engine light came back on and when fueling vehicle found gas leaking from the rear wheel well. Took Renegade back to dealership, where it was determined the leak was coming from the fuel filler neck. Paid $500 to have new fuel filler neck installed code was cleared only to come back on the next morning. It was determined it was throwing the same code 0456 for a small EVAP leak. Was advised I would have to have another smoke test done. Idle is really rough when sitting still. It is no longer leaking fuel, but still runs like garbage. Haven't been able to have a forth smoke test done yet because I can't afford it. I have already forked out almost 1k since this started almost 2 months ago. Was advised I should reach out to Chrysler as I have had the vehicle since new and have kept up with all maintenance. Warranty had been expired 4 months prior to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462840April 30, 2022
UNKNOWN OR OTHER
Vehicle was parked for a couple of hours on neighborhood street. Owner entered vehicle, shut driver door and then back windshield spontaneously shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461079April 17, 2022
EXTERIOR LIGHTING
The drivers side fog light reflector was melted and charred like it was nearly on fire. There was no silver coating on the plastic reflector and it looks like the plastic was absorbing all the heat of the bulb.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459795April 6, 2022
POWER TRAIN
While driving highway speed (55mph) I received a “transmission check” notification followed by “check engine” light engaging. Nothing felt different at this time. A few minutes later, I came to a full stop at a light. Upon turning green, I pressed the gas pedal to drive and the car revved, but would not move forward, as if stuck in neutral for about 10 seconds. If finally lurched forward and began to drive normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455743March 8, 2022
ENGINE, POWER TRAIN
The vehicle engine has been shaking moderately since we purchased it. The dealer told us that is just the way the vehicle sounds and feels. Recently it has begun to shake more while stopped in traffic or at a light. The dealer told us the engine mount was broken. The vehicle has only 33,354 miles. This is a safety issue as the engine could become dislodged and cause an accident as well as the fluids would be a hazardous materials exposure endangering potential wildlife. Jeep originally told me it was covered under warranty and then later changed their mind. Either way it is a defective part of the power train and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454843March 2, 2022
FUEL/PROPULSION SYSTEM
I recently had the exact problem that was reported under NHTSA ID 11309398. I wanted to report this since if it is happening to me and others, perhaps Jeep will consider a recall to fix this issue. I had to pay over $700 for parts and labor (my warranty expired 2 months before this happened!). It's a pretty annoying manufacturing/quality issue. I've never in 50 years of driving had this happen on any car. Issue described below. The cap leess fuel filler broke. I was filling up the fuel tank and when I went to remove the fuel nozzle from the tank, the cap less filler neck came out with the nozzle. Basically fell out. And there was no obvious way to repair it. I had to replace the entire mechanism since I don't want fuel sloshing out of my tank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453879February 24, 2022
ENGINE
excess moisture causing condensation freezing in the muffler assembly and not allowing engine to start. Was stranded for 2 days. Had Jeep towed to dealership after a few hours dealership was able to contact a certified jeep dealer and diagnose the problem. No warning lights on the dash came on at all not even the check engine light. In doing research and talking with dealership this is a very well known issue as well as there are service bulletins on this issue. as well as speaking with lots of people online they have had this issue as well. why is there no campagin or recall on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452138February 15, 2022
POWER TRAIN
The contact owns a 2015 Jeep Renegade. The contact stated while driving 65 MPH after having a power train software update performed, the vehicle lost motive power and decelerated without warning. The contact pulled over to the side of the roadway. The contact restarted the vehicle several times while attempting to shift the vehicle into gear before the vehicle started operating as needed. The contact stated that the "Check Engine and Check Transmission" warning lights were illuminated. The vehicle was then driven to the residence. The dealer sent out a representative to pick up the vehicle to be diagnosed. The vehicle was diagnosed and the contact was informed that the transmission needed to be replaced. The contact informed the dealer that the vehicle failure was like NHTSA Campaign Number: 16V529000 (Power Train) however, the VIN was not included. The dealer confirmed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,699.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451305February 10, 2022
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
Outside Temperature Sensor fail in temperature under 31 degrees which causes check engine light to come on and disables four wheel drive to engage while driving in snowy conditions. Took Jeep to dealership repair cost $600 for a vehicle I’ve only owned for 25 days with 51,000 miles, they informed me that later down the road I will have to repeat this process again because this is a very common expensive problem in Jeep forum.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450648February 6, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
It mostly happens in the morning. While I’m driving to work which is less than 5 minutes away from where I live. The car would just shut down while I’m driving, lights would flicker and the car will stop. I would have to wait a few minutes or more to restart the vehicle and the drives normal. I bought the car from Carmax in May or June 2021. They told me there were no recalls. I look up the problem I’m having and found a previous recall about the same issue, on the same year, make and model. Need help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450569February 5, 2022
STRUCTURE:BODY
In freezing weather the front doors of my vehicle will not always open and when they do the latch will not allow them to close. The mechanism is working but the door latch will not latch. I have video but can’t upload it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448946January 26, 2022
ENGINE
The contact owns a 2015 Jeep Renegade. The contact indicated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The vehicle was taken to the local dealer who indicated that the vehicle shut off due to low engine oil. An oil consumption test was performed, and no failure was found. The contact indicated that the failure persisted. The vehicle was taken back to the dealer who determined that the engine consumed an excessive amount of engine oil, causing the vehicle to shut off. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443982December 16, 2021
ENGINE
The contact owns a 2015 Jeep Renegade. The contact stated that on multiple occasions the vehicle stalled due to a low oil level. The contact stated that there was no warning light illuminated. The contact also stated that the vehicle was consuming oil at an abnormal rate. The contact had taken the vehicle to a dealer where an oil consumption test was performed; however, no faults were found with the vehicle. The manufacturer was also notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431550September 2, 2021
POWER TRAIN
I had the factory clutch replaced on my vehicle with genuine dealer parts. After 3,000 miles the clutch failed while I was driving. That clutch was replaced with a new clutch under warranty and it also failed while I was driving after less than 300 miles. Both times the clutch failed without warning. When the clutch fails, the vehicle will not start and cannot go into gear. The first time I was turning onto a extremely busy highway and could not get my vehicle out of traffic. I am concerned that there is a design flaw in the replacement clutch parts that puts the safety of vehicle owners at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427370August 1, 2021
AIR BAGS, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
6/24/21 I backed out of my carport & my car jerked me very hard like something shifted. All error codes & lights came on, air bag (which did not deploy) E Brake light was on, check engine & tire pressure the PRND light up simultaneously & flashed. I turned it off & back on, seemed fine I put in drive & drove in my circle driveway & suddenly it stopped accelerating even with me giving it gas then it took off & the E Brake came on. Thank GOD I was In My driveway & not pulling into traffic when this occurred. My husband tried again when he got home & it did the same to him would go then just stop accelerating mid drive & E brake come along with ALL the flashing error codes & I mean every code it can throw it did. It was like it was going in & out of limp mode & the E brake would come on when it wanted to mid drive. It has been in service since 6/26/2021 when it was taken by tow to the dealer, as it was unsafe to try to drive. I do have an extended mopar warranty & im told they have contacted Jeep engineering team but have NO answers. It’s been in their possession close to 40 days now. I will not feel safe at all IF they fix this car due to that incident. I would either be dead or badly injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425285July 17, 2021
UNKNOWN OR OTHER
While I was in the vehicle putting a 5 month old child in the car seat I had the door open. My wife was putting stuff in the passenger side door. Not thinking she got the remote start to cool the car off. Obviously the car wouldn’t start because the doors open. She tossed the keys in the center console like she normally does and shut the passenger door. I shut the drivers side rear door after placing the child in the car seat. All doors are locked and the keys are in the car. Unable to gain entry since we are not at home. 911 was called and police and fire showed up promptly and gain entry. The child is fine but we feel this should be addressed. I have been able to recreate the situation multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424598July 13, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
While putting my car in park to exit my vehicle, my emergency parking break activated and would not shut off. I tried resetting the car multiple times. Nothing released the emergency parking break. The car needed to be towed to the dealership where they informed me a "glitch" had happened in the parking system...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420653June 12, 2021
ELECTRICAL SYSTEM, POWER TRAIN
Shifter won't work (won't move out of park) after battery dies. My vehicle's battery died at the end of April, we assumed it was just an old battery and had it replaced by AAA. Last week, the battery died again (this also co-occurred with the key fobs not working...if that's helpful). After AAA charged it, we turned it on but it wouldn't shift out of park. We followed the manual instructions to manually shift it into Neutral but then we couldn't turn the vehicle off. Eventually it was towed to the dealership while it was still running...and they said that it needs a new shifter (+$1300)?! The vehicle was purchased new and this series of events (battery dying / shifter dying) seems to be a recurring event....in some cases owners have had it happen in really inopportune and even dangerous places. https://www.jeeprenegadeforum.com/threads/transmission-wont-shift-into-gear.98673/ https://www.jeeprenegadeforum.com/threads/stuck-in-park.103031/ https://www.reddit.com/r/JeepRenegade/comments/gkt6ov/will_not_shift_from_park/ https://www.jeeprenegadeforum.com/threads/service-engine-and-service-transmission.73290/ https://www.jeeprenegadeforum.com/threads/battery-died-and-it-all-went-bad.46762/ https://www.jeeprenegadeforum.com/threads/replaced-battery-now-having-issues.98907/ https://www.jeeprenegadeforum.com/threads/battery-died-transmission-won%E2%80%99t-go-into-gear.101187/ My concern is that as the 2015 (the first year) Renegades get older, many more vehicle's will need batteries replaced and this will happen to all affected vehicles. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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