Jeep Renegade Complaints (2020)

64 consumer complaints on file.

#11488238October 6, 2022
TIRES:TREAD/BELT
The contact owns a 2020 Jeep Renegade equipped with Dunlop Tires, Tire Line: Signature 2, Tire Size: 23/60/R17, DOT Number: N6KTJR1R. The contact stated while driving 35 MPH, there was a flapping sound coming from the rear driver’s side of the vehicle. The contact was able to get home safely however, after inspecting the tires, the contact became aware of tread separation on the driver’s and passenger’s side rear tires. The vehicle was taken to the dealer and the contact was informed that the tire manufacturer would be contacted and notified of the failure. The tires were also taken to a tire shop and the contact was informed that the tires were defective. The tires were not replaced. The manufacturer was not contacted. The failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481382August 26, 2022
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2020 Jeep Renegade. The contact stated that while the vehicle was at the dealer for an oil change and tire rotation, the service mechanic discovered that the front passenger’s side wheel lug nuts had swollen and was extremely difficult to remove while attempting to remove the tire. The contact indicated that two mechanics were needed to loosen the lug nuts. The cause of the failure was not determined. The lug nuts were replaced. The contact was concerned that if there was a flat tire it would be difficult to remove the tire with the faulty lug nuts. The manufacturer was not yet contacted regarding the failure. The failure mileage was 16,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475893July 26, 2022
VISIBILITY/WIPER
The backup camera failed after being replaced one month ago. The safety of others is at risk because if I have a blind spot that the backup camera usually shows, I am at risk of accidentally hitting someone or something. It has not been inspected since it stopped working. The camera started lagging around two weeks ago which could have also put someone in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473320July 11, 2022
ELECTRICAL SYSTEM, ENGINE
In April 2022, to my surprise the car first stalled on me while I was driving. The “pressure coolant high” was warning light that appeared on the screen when this happened. To start the car, I had to put it in park and then push the ignition button to get it started again. I continued my drive thinking it was a computer error because my coolant level was normal. Where it should be . A few minutes later, it happened again. And I repeated the same process to get it started. Knowing this was a serious issue , as I was driving with my child in the car, I made an appointment with the manufacturer to have it serviced. Three days later, the dealership “Nothing’s wrong the car. A terminal on the battery was loose and it’s ready for pick up.” A few weeks later, the intermittent stalling began occurring again. However, it’s frequency became increasingly worse. It would stall unexpectedly as I am driving on highways, main roads, side streets; while the start/stop option is on and when it is turned off. All dangerous factors. In addition, to the “pressure coolant high” other warning lights came on: “parking brake alert” , “check engine”, “battery”, “throttle failure”. Then, the engine failed to come on at start-up . I would have to push the ignition button multiple times for the car to start. I took the car back to the dealership on June 29th, 2022 for the second time. After, I having the vehicle for 3 days they informed me that my car needed “a new battery and an oil change.” I had to plead with them to run more diagnostics on the renegade because this is more than a replacement battery issue. My safety, my family’s safety, and the safety of other drivers are at risk because I never know when this car will stall on me as I am driving. Unexpectedly, I can get hit from behind by a driver on the highway who is not expecting me to stop out of nowhere. In researching, I’ve found that has been a known issue since 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463839May 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2020 Jeep Renegade. The contact stated while driving approximately 2 MPH, the Emergency Automatic Braking independently activated and the vehicle came to a complete stop. There was no warning light illuminated. The contact stated that the failure was intermittent. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463310May 4, 2022
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Went to pass someone car wouldn’t shift or pick up in speed several times, on interstate as well as on highways. Expressed concern to dealer, didn’t perform testing, cleared codes. Getting gas, vehicle didn’t recognize shut off gas spilled everywhere all over the vehicle and the parking lot Today shut off 4x while driving. 2 times jeep threw vehicle into park via the emergency break while driving. 2 times jeep just shut down and stopped. Had trouble starting aging after just shutting off. Vehicle being towed to another dealer today
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447592January 15, 2022
POWER TRAIN
So I have a 2020 Renegade Sport. Had no issues with it up to today but I was climbing the gravel hill to my house in about 4 inches of snow. I was in 4WD snow mode and lost everything. Error messages popped and got kicked into FWD. Jeep went sliding, luckily I slid into the upward side of the hill and not over the edge. Got these errors. Dynamic Steering Torque service required Service Electronic Power Steering Service Hill Start Assist system Traction Assist Turned Off/Light On Could not get 4WD to reset that day but the next morning all codes and errors were gone. I’m lucky there were no other vehicles and that I didn’t slide over the edge. Dealer is checking vehicle for cause of issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447396January 13, 2022
AIR BAGS, SEAT BELTS
seatbelts did not stop me from hitting the dashboard/steering wheel when car hit us from behind
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11445859January 2, 2022
POWER TRAIN
Problem began on 1/1/22. I was out running errands when vehicle lost acceleration power, check engine light came on followed by a service transmission light. My vehicle is less than a year old with under 8000 miles on it and is regularly maintained. There is no foreseeable reason for it to be having problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430993August 30, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2020 Jeep Renegade. The contact stated while driving approximately 40-50 MPH, the vehicle was jerking without warning. The contact’s husband who is a mechanic informed her that the transmission was slipping. The vehicle was taken to a dealer where they failed to provide a diagnostic test. The vehicle was not repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 24,813.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430084August 23, 2021
TIRES:SIDEWALL, TIRES:TREAD/BELT, TIRES
The front passenger side blew out at my rim and came through the side. My back passenger side tire is splitting right at the rim where the front one blew out. 215/60 r 17 is the tire size. The belts are dislocating I believe and that’s why they blew out the way that they did
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427259July 31, 2021
ENGINE, UNKNOWN OR OTHER
Was driving and entering onto a freeway going about 40-50mph. I was able to reach 60 mph on freeway. All of a sudden the thing where car shuts off when stopped at light that came on and then check engine light and then had to slow down however after slowing I was not able to go above 40 mph and had to try to get over to pullover. I let my car sit for a couple hours and when I put it in drive and accelerated my front end was smoking and extremely hot. When I was able to open hood everything was hot opened oil cap as I had a puddle of oil now under my car smoke came pouring out of where you put oil. Not sure if connected but the month prior my car was being fixed for a blower motor and at that time was leaking oil. I had an issue previously on a Chevy Malibu where blower vacuum motor broke and caused broke piece to go into engine fan which then needed engine replacement. It is currently being diagnosed however all they can tell me is that I need a new engine likely and they can’t get enough compression to diagnose cause. This is dangerous with the amount of oil lost in that short amount of time. It should be noted it was just in for an oil change 2 wks prior to the incident at the jeep dealership where I bought the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426434July 26, 2021
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2020 Jeep Renegade. The contact stated that after turning the vehicle off and exiting the vehicle, it was later discovered that the vehicle was still running. The vehicle was taken to the local dealer who disconnected the battery and reset the vehicle to correct the problem. The contact indicated that the failure continued intermittently. Also, while driving a burning odor was present coming from the vents when turning the air conditioning on. The contact was informed that the burning odor was caused by debris under the vehicle. After removing the debris, the failure continued. Also, while driving the vehicle would pull, jerk and not properly accelerate. The transmission was serviced for the failure. No further information was available. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422255June 25, 2021
ELECTRICAL SYSTEM, ENGINE
My 2020 Jeep Renegade would not shut off the evening of 6/22/21. The Jeep Road Service tech tried unhooking the battery but that did not shut it down. He thought that holding the key fob directly over /on the push start button it would shut it down. It did not. He then, at the suggestion of my father removed the 15 amp Fuel fuse and that finally stopped the car. He then towed it to the dealer Paul Bailey Chrysler/Jeep. They noted that the battery cable was loose and I explained that the tow truck person tried the battery at first. They said they reset the RFH ? I believe its located in the computer circuit. They road tested and said they never saw that happen before and I took it home. 6/24/21. So far so good.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415802May 10, 2021
ENGINE
THE PCV WILL ONLY WORK IN ONE DIRECTION ON THE CRANKSHAFT/CAMSHAFT INTAKE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415751May 9, 2021
ENGINE
CAMSHAFT PCV-(PRESSURE CONTROL VALVE) DOESN'T WORK PROPERLY=(IN WRONG DIRECTION). ASKING FOR A RECALL. CAN CAUSE ACCIDENT BECAUSE OF LOW IDLE AND IMPROPER VACUM IN BRAKES CAUSING THEM TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415756May 9, 2021
ENGINE
THE PCV-(PRESSURE CONTROL VALVE) WORKS LIKE A DIAPHRAGM BREATHING IN AND OUT, WHICH THEN BLOCKS LIQUID FROM ENTERING THE AIR INTAKE AND MANIFOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405951April 1, 2021
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2020 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE WINDSHIELD WAS DEFECTIVE. THE CONTACT STATED THAT WHEN DRIVING AT APPROXIMATELY 10MPH A SMALL ROCK HIT THE WINDSHIELD AND CAUSED THE WINDSHIELD TO FRACTURE. THE VEHICLE WAS TAKEN TO HENDRICK CHEVROLET 1620 MONTGOMERY HIGHWAY, HOOVER, AL 35316 PHONE NUMBER (205) 994 -6473, FOR INSPECTION. THE DEALER ADVISED THAN AN OBJECT HIT THE WINDSHIELD AND THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 9,000. LI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383310December 14, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2020 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH ANOTHER VEHICLE TURNED IN FRONT OF HIS VEHICLE AND CAUSED THE CONTACT TO CRASH INTO THE PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS TOWED FROM THE CRASH SITE. THE CONTACT AND HIS PASSENGER BOTH HAD TO BE TRANSPORTED TO THE HOSPITAL WITH SEVERE BRUISES CAUSED BY THE SEATBELTS. A POLICE REPORT WAS FILED. THE ENTIRE FRONT OF THE VEHICLE WAS DAMAGED AND THE ESTIMATE FOR THE REPAIRS FROM THE INDEPENDENT MECHANIC'S WAS AROUND $9,500. THE VEHICLE WAS UNREPAIRED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 11,900. *BF*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11382755December 9, 2020
ENGINE
ON 4 SEPARATE OCCASIONS, TRAVELING AROUND 45-60 MPH, THE ENGINE WENT INTO WHAT WAS DESCRIBED AS "LIMP MODE" AND THE SPEED DECREASED TO 20 MPH WITH THE TACH READING ~6500 AND WAS NOT ABLE TO ATTAIN AND MAINTAIN SAFE TRAVELING SPEEDS. THE FIRST THREE OCCASIONS WERE ON A RURAL ROAD, TWICE IN A SLIGHT CURVE AND ONCE IN A STRAIGHT AWAY. IT FELT LIKE THE CAR HAD BEEN REAR-ENDED AND THEN WAS NOT ABLE TO ACHIEVE HIGHWAY SPEEDS (WHICH I TURN RIGHT ONTO FROM MY ROAD). THE FOURTH OCCASION WAS AFTER THE TRANSMISSION WAS REPLACE AND WHILE GETTING UP TO SPEED ON THE HIGHWAY. THE ENGINE REGISTERED THE CAR AS BEING IN SECOND GEAR, WHILE IT WAS PHYSICALLY IN DRIVE AND WAS UNABLE TO GET ABOVE 45 MPH WHILE REVVING ~7000. IT SHOULD ALSO BE STATED THAT THE LOANER VEHICLE ALSO A 2020 JEEP RENEGADE HAD A SIMILAR INCIDENT RESULTING IN "LIMP IN" AND HAVING TO BE TOWED BACK TO THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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