Jeep Renegade Complaints (2016)

431 consumer complaints on file.

#11603914July 22, 2024
ELECTRICAL SYSTEM
The engine cooling fan died. There was a recall for it and it was supposed to be replaced according to the v54 recall. My vehicle still has the version 1 fan even though it was supposed to have been replaced back in 2019. Since the fan does not work I cannot idle for too long or else the car will overheat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593204June 8, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I'm getting multiple messages displayed saying lights are out when they are not, have had many instances where the language is changed to something else. And the cooling fan stops working intermittently causing over heating and most recent melted wiring harness plugs to and from fan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592948June 6, 2024
ELECTRICAL SYSTEM
Drivers tail light grounding wire burnt out and cause multiple repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589583May 20, 2024
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Check engine light on. ECM (engine control computer) malfunction. Dealer first denied any problems with vehicle even with check engine light on. So I took to it to independent service center, which confirm problem. By providing the service center report, the dealer then confirm problem. Problems/symptoms occur 2 days after financing vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588993May 15, 2024
UNKNOWN OR OTHER
MySky Parts commonly break on Jeep Renegades and poise a safety concern that they do not close. During accident or inclement conditions this can endanger passengers and driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588335May 12, 2024
AIR BAGS
The air bag light comes on and the power steering goes out, and the ignition wont turn off , when it comes on. Have to take the battery cable off. Start it back up and it may stay off a few days and comes back on. Too scared to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585592April 27, 2024
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Was sitting in a drive through and car started smoking. It stopped after I shut everything down. Then another time it overheated after driving for seven minutes had to stop. Air conditioning doesn’t work . Engine light on. Just bought from dealer with 20000 miles like a lemon. So not right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585158April 25, 2024
UNKNOWN OR OTHER
My 2016 Jeep Renegade is my only vehicle for myself and family. There's an open recall (U90) for a part that must be installed by a certified dealership. However, the necessary part is unavailable and has been back ordered for over one year. There are no dealerships in the entire state which have this part avallable. I've been on a waitlist for this part about a year as well. My car registration is due next month in May, which requires this recall to be repaired prior to registration. I also need a smog test, but the recall involves emissions so my smog test is likely to fail. I have contacted Jeep customer service but the representative has stopped responding completely. I have reached out 3 additional times to this representative assigned to help me but have been ignored.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579541March 26, 2024
ENGINE
This vehicle is constantly burning through oil between oil changes. It has stopped several times while driving only to find out it has no oil. It has been on the W80 recall list for 2 years and the dealerships in my area just say the parts are on allocation. I literally have to drive with oil in the car to refill it on the side of the road. I just got another recall notification from Jeep for U90 and they don't have parts to fix that either. I can't get it fixed. I can't sell it and I can't afford to keep it on the road. The low oil warning light does NOT come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577825March 17, 2024
UNKNOWN OR OTHER
Vehicle has a recall (U90) . I am unable to renew my Vehicle Registration without proof of correction certificate. Dealer has refused to service my vehicle for the recall . I have been in contact since March 2023 for this recall. I am told there is a waiting list for the part. I am never contacted again for the service. I have asked to be added to the waiting list and they are stating they are unable to service my vehicle without first ordering the part . They are uncooperative and refusing to service a recall that is required for Vehicle Registration renewal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556908November 27, 2023
UNKNOWN OR OTHER
The sunroof on my Jeep opened by itself. There are issues all over the internet with same said problem with the Jeep Renegade MySky sunroof system. Jeep wants people to spend $3,500 to fix. can count on both hounds how many times I’ve actually opened the sunroof to use it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550117October 16, 2023
ENGINE
The contact owns a 2016 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated he was able to restart the vehicle and drive to his residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536320August 3, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2016 Jeep Renegade. The contact stated that she had received a manufacturer recall notice, Recall Number: V54 - Engine Cooling Fan (Engine and Engine Cooling). The contact stated that the dealer determined that the cooling fan was working as designed and the fan was not replaced. The contact stated while driving at 30 MPH and various speeds, and while stopped at a traffic light, the engine would overheat. The contact stated that the temperature gauge indicated that the engine was hot. The contact stated that the failure had become a recurring failure. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine cooling fan needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 117,143.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528719June 25, 2023
ENGINE, POWER TRAIN
My customer satisfaction number is W20. I have been waiting since December 2022 to get the catalytic converter replaced. I was told there were 2 people ahead of me. Everytime I called I was told they were still trying to reach the people. They did update the software but now my Jeep is sluggish. I have to force the gas pedal to force the accelerator to the floor to pick up speed. So my gas mileage is very bad. I hope the engine does not go waiting so long to get a defective part replaced. I am in Arkansas now and will be until my Mom gets out of the hospital. I want to get my Jeep fixed now. I am close to Batesville and Jonesboro Arkansas. Please tell me where I can take my Jeep to get it repaired or do I take the recall card to any Jeep dealer. I feel I have waited long enough.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521120May 9, 2023
WHEELS
I took the vehicle in for Oil Change and tire rotation on May 5th, 2023. Dealer could not remove wheels, as the lug nuts on all 4 wheels were in a swollen state. Dealer mentioned that this is a known design defect in many Chrysler vehicles, and it would cost me $233 to have them replaced. Pls see attached screenshot. At this point, if I had a flat tire, I will not be able to replace it, as I am not able to remove the lug nuts. Ticket 86109919 was opened with Jeep.com on May 8th, 2023. Customer Service has advised that they will not cover the cost of replacing these lug nuts, even if it's not a product that falls under the 'wear and tear' category. Please help in making this a product to be recalled and repaired at FCA's expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516481April 11, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Parking brake shows need service as is stuck on. I haven't used the parking brake. This is the 2nd time this has happened. Had it in and repaired once. Always sticks while driving on a trip.Smells like something is burning and I believe this to be a safety issue especially since its the 2nd time it has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513897March 27, 2023
POWER TRAIN
recently while driving to work at a traffic light as i rolled i heard my car start to accelerate and the check engine light came on. I began to observe, and found out that the gearbox does this when it is downshifted from 5th to 4th gear. of course I didn't hit the car in front several times. the presence of such errors as u0402 and C2502. i went to the dealer but the dealer had never heard of this and only did a software update on the transmission and engine. but it didn't help, they changed the oil in the transmission, no result either, they gave me a document and said that the reason was the electricity. after searching the entire Internet, I saw that Cherokee had such a phantom acceleration for 14-15 years. and really the problem is inside the transmission. i want to fix this problem because the dealer doesn't know what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512610March 19, 2023
ENGINE
Basically I purchased the car dec 3,2023 from drive time . 3 weeks later it needed a new transmission.the warranty fixes the transmission I didn’t have my car for a month .The service dept said there’s a recall on my engine also so they started an oil consumption test after I picked my car up after the transmission installed. Drove the car for 1500 miles and bring it into them they said I need a new engine. I asked them so when can I set appointment for my engine they said they will get back to me . It’s been 2 months and I haven’t heard from them . I want a brand new vehicle. The dealership sold me an lemon
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508658February 23, 2023
EXTERIOR LIGHTING
Headlights keep going out. multiple repairs have been done by independent service center. No warning. They have been replaced 7 times and they just keep going out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504486January 30, 2023
ENGINE
My 2016 Jeep Renegade Sport 4WD 2.4L (~87K mileage) never has given me any major issues or shown symptoms of any need for service attention recently. It has been upkept with regular oil changes and servicing as needed. I recently went on vacation and had the vehicle parked for a week and upon returning and trying to turn the vehicle on it would not start. It was not the battery as that was recently changed and the vehicle tried very hard to crank, but nothing was successful on its own we even tried charging the battery and jumping it with our other car. I had AAA finally come and they were able to start it, but as soon as you put it in "drive" to move it the engine would flood and the car would shut off. As the car would run, white smoke would flow out of the tailpipe horribly as well. I had it towed to the AAA car center since they are around the corner and they are stating the head gasket is blown and the engine will need replacement. There was no indication from the vehicle that it needed a oil change or that oil was low. There was no symptoms I encountered prior to all of this happening. It was advised NOT to have the engine machined to fix the gasket due to the mileage and age of the vehicle. I am in shock that this came out of nowhere. Again, I drove the car a few days before leaving it parked in a safe location and it's mainly driven by me and there was absolutely no indication something was even remotely wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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