Jeep Renegade Complaints (2015)

512 consumer complaints on file.

#11563769January 5, 2024
POWER TRAIN
The contact owns a 2015 Jeep Renegade. The contact stated while driving and accelerating onto the highway at 65 MPH, the vehicle lost motive power and decelerated to approximately 40 MPH. The contact stated that the cabin of the vehicle smelled of gasoline. No warning light was illuminated. The vehicle was not towed, the contact drove the vehicle to a local mechanic where it was diagnosed, but no cause for the failure was found. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552151October 27, 2023
ENGINE
Motor mounts were damaged and car would shake excessively. got them replaced and they were broken again 3 months later. i have seen several people with the same issue on reddit in jeep renegades models 2015-2016. I was in a fender bender on 8/4/2023 and car was fine for a few days and then it started throwing the engine around again. Mechanic assured me it is not related to accident. file uploaded is of first time I fixed car before the accident
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11552206October 27, 2023
POWER TRAIN
The vehicle on multiple occasions is shifting very hard mostly in between first and second gear, and sometimes third. The vehicle jerks forward like it had been hit from the back. It has also quit moving even though it was still running on a couple of occasions. it feels as if it’s going into neutral and then back into gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551669October 24, 2023
STRUCTURE:BODY
The MySky retractable roof is malfunctioning on many jeep that are equipped with the automatic roof. The panels can come loose and strike a vehicle that's behind. The roof malfunctions and will not open or close properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545028September 17, 2023
AIR BAGS, ELECTRICAL SYSTEM
2015 Jeep Renegade vehicle's horn stopped working/malfunctioned. The clockspring in the steering column control needs to be replaced, along with a battery transmitter, and an air bag that is in the steering column. A Jeep service confirmed the problem and is ordering parts at this time. The parts cost $1,802.31, not including labor. Not having a horn to use puts myself and others at risk while driving, especially in high-traffic areas. The manufacturer, police, insurance representatives, or others, have not inspected the vehicle. There were no warning lamps or messages. The horn completing stopped working about three weeks ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543712September 10, 2023
AIR BAGS, ELECTRICAL SYSTEM, STEERING
My vehicle recently started showing warning/service lights for no reason; airbag, power steering, park lights, coolant, check engine etc. My engine would also keeps running even after removing the keys.. My battery would also be dead the next day (new battery) if battery is not disconnected . Power door locks , also stops working via fob and manual. While driving the power steering would also stops working (very dangerous) as this will prevent you from turning and can cause collision. Engine will start but dies after 5 seconds. I have looked online in jeep forums and this problems appears to be related to ignition switch. The problems the car is having is very identical to those renegade owners posted on line. Other renegade owners got the ignition switch replaced and fixed the problem. As of now, there is no recall for this particular issue but should be investigated. I will be taking my car for recalls and also to include this problem to get fixed. This is a safety matter as it could cause fatality.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538015August 11, 2023
ENGINE
I had issues that I thought were the transmission but after experiencing this repeatedly I took it in to the dealer where I bought it they said they couldn’t find a problem next time it was software updates and fixed then next time still cutting out said motor mounts were broken $1,300 fixed it I finally understood that it was ACTUALLY stopping!! I’m not very car savvy thought it was me!! I almost got clobbered when I pulled out onto a very busy street and I’m not very smart I guess just started it AGAIN I realized there was a problem. I’m very good at oil changes and maintenance my people alerted me to the excessive oil use. I checked it often and they always added oil. between changes. Long story short it just stopped! no Start had it towed fixed $2,592. made it home wouldn’t start towed again next morning fixed it again a valve actuator $1,740 for the part again it failed in 30 miles towed again the part was shipped wrong apparently shipped wet no idea what that means dealer Roberson will warranty the part but it’s sitting there broken again and I’m not sure if they fix it again if it will be dependable? It scares me I don’t know what to do! Fix it a third time? Quickly sell it? I can’t do that! I had to buy another another car I couldn’t afford it’s just sitting there can you help me? I’d be so grateful if you could. I read about the problems with this motor and law suits I can’t qualify for because of their time limits I’m just at the end of my rope with this car that I loved. Now I’m afraid of it. I just don’t know what to do. Thank you so much for listening. Elizabeth Pfeifer Sorry my pictures aren’t the best I’m not good at online either! I have a whole file of receipts for this car..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531867July 12, 2023
FUEL/PROPULSION SYSTEM
Jeep Renegade 2015 . THE CAP LESS FUELSYSTEM. Can't physically put gas nozzle into the tank. I even tried the plastic funnel that comes with the jeep and that won't go in either. There are 3 plastic tabs that must be pushed in by the nozzle before the metal flap will release and allow the pump in. Two smaller ones in the upper left/right and one large one on the bottom. Sometimes these can get gummed(or in my case were kinda defective straight from the factory). In 2019 Renegade redesign the gas tank differently so I'm guessing they know about this issue. There are forum on top of forums about this problem. We really need a recall on this. Eventually, I have to exchange my cap less fuel system since I am dreading every trip to a gas station. I can't drive my car if I can't put gas in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524979June 2, 2023
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
The contact owns a 2015 Jeep Renegade. The contact stated that while leaving his garage, the battery lost power and was completely drained. The vehicle was jumpstarted. The next day, the battery was drained again. The vehicle was jumpstarted again. Additionally, the vehicle failed to shift into park(P). There were no warning lights illuminated. The contact called the local dealer and who provided with unknown recommendations. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516632April 12, 2023
ELECTRICAL SYSTEM
My car turns off at random times while driving. This has happened while going down the highway at high speeds and while turning left into a business and everything in between. I am usually able to start the car after waiting five minutes or so and it may or may not turn off again before I reach my destination. I have taken it to the dealership 3 times for this issue with no resolve. The first time I took my car to the dealership was July 14th, 2021 and they determined it was the battery, that did not solve the issue. On December 29, 2022 I took the vehicle to the dealership and on January 09, 2023 I picked it up. They told me my battery cable was loose, that was not the issue. On January 24 I took it back and on February 7, 2023 I picked it up. The dealership replaced the wiring harness, but the issue still remains. Driving down the road at any speed and having the car shut off is a safety risk to everyone around. When my daughter was turning left into a business she was terrified and blocking traffic going both directions and had to be pushed out of the road. While driving down the road I constantly am looking for a plan of action, a place that I can coast off the road if my car dies. The dealership has not been able to recreate this problem. The vehicle has not been inspected by anyone other than the dealership. 60% of the time all of the warning lamps are on, and the other part of the time just the check engine light and battery lamp are on, but this is not an indication of if the car will safely get me to my destination without turning off. Sometimes it does and sometimes it does not. I am not the only one who has suffered this issue. Numerous similar incidents can be found from other people on various websites.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512464March 17, 2023
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The contact owns a 2015 Jeep Renegade. The contact stated while driving 70 MPH, the contact noticed that the speedometer erroneously displayed that the vehicle was driving at 150 MPH. The contact also notice that the climate setting changed, and that the rear camera was not working property. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507076February 13, 2023
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
The contact owns a 2015 Jeep Renegade. The contact stated while pulling the driver’s side door handle, the handle detached from the vehicle. The contact was not able to open the door and had to enter the vehicle from the passenger’s side. The vehicle was taken to the dealer and the contact was informed that the handle needed to be replaced; however, the contact had to pay out of pocket for the repair. The vehicle was not repaired. The manufacturer was contacted and was aware of similar failures, but no assistance was provided. The failure mileage 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501783January 14, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
While I was driving, my sunshade visor fell down as if it were moved to block the sun while I was driving (I did not do it). I immediately pushed it back up because I could not see, it blocked my entire front windshield vision. After pushing it up, it fell back down within minutes. I immediately took it out of the holder and put it to the side. After researching the issue it is a common known issue. Service advisors say "they all do that". My question is, why would such a dangerous issue be widely accepted? Is increased chance of accident and death acceptable when it can be fixed? I have stopped 23 separate people and asked them about their sunvisor and EVERY SINGLE ONE had this same issue (ranging from 2015 to 2020).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497108December 12, 2022
ELECTRICAL SYSTEM
The contact owns a 2015 Jeep Renegade. The contact stated that the parking light was illuminated. The contact stated that the radio randomly turned on and off. The service powertrain and 4WD messages were displayed. The vehicle was taken to an independent mechanic who informed her that the failure was due to a software module update. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 150,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490853October 25, 2022
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Put gas into jeep and cap broke off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487393October 1, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
cap-less fuel tank is broken, I was pumping my gas and pulled the exterior part off the cap-less fuel tank and It came right off. THAT SHOULD not happen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481643August 28, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Battery went dead, vehicle was jump started as per guide protocol, then vehicle would not shift out of Park. Had to use Emergency towing and release the shift with the shift lever override as described in the manual. Vehicle will now only go into gear with screwdriver, but it still will not recognize it is in gear and will not move. Warning lights of service transmission. Battery changed, vehicle is just sitting, there is NO explanation as to what to do, dealerships have no clue. Vehicle will roll and cause an accident if not propped behind the tires. Through Jeep forum, it is noted that this is an ongoing issue with this specific year/make/model. The "fix" is over $2000, it should be a recall and the manufacturers responsibility since it is a known issue. Jeep USED to be a reliable, dependable brand, unfortunately, this is the last one we will ever own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478034August 7, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I bought a 2015 Jeep Renegade in October of 2021 (last year) and have experienced the vehicle stalling TWICE in the middle of traffic. I was informed of the recall by Carmax after the deal was drawn up and the vehicle delivered to me on October 4, 2021. I took the vehicle to Class Jeep in Arlington, Texas, (see attached documents) who refused to replace the engine of the vehicle – the reason for the Recall. I have done all that I can do and exhausted every means necessary to have the recall completed and the vehicle replaced or repaired to bring up to operating standard. I currently owe $21,000.00 on a vehicle that is non-operable. Carvana delivered the car with a rotted battery (paperwork attached); and, a faulty brake job (where new brakes had been put on top of bad rotors) which they felt $200.00 should cover the cost for a $1100 brake repair/replacement. Carvana also refused to replace the transmission on the vehicle which they identified as the source of the ‘stalling-out’ in the midst of traffic when the vehicle would not shift gears to accelerate. The justification was because ‘a module is on top of the transmission instead of inside of it’ and it’s not an engine problem; therefore, refused to repair or replace. Essentially, I have been told that the vehicle which is a safety hazard and threat to life is no longer their concern. Please advise – both the dealership and the manufacturer have taken the position that the operating problems of this vehicle is that ‘of the other’s…’ and no one wanting to just take ownership that the vehicle is faulty and fix it, repair it, or take it out of circulation on the market for sell to unsuspecting consumers. Requested Resolution: I am requesting REPAIR or REPLACEMENT of this vehicle; or, buyback with no negative adverse action on my credit worthiness. My choice is not simply, “you can return it” as I was told – which will result in a ‘REPOSSESSION’ appearing on my credit report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475819July 25, 2022
POWER TRAIN, ENGINE
Transmission when driving it sticks in 9 gear. Loss power. Two years ago the value body was replaced, then 2-3 months ago it started the same loss of power dealer checked found nothing said to drive it see if it happens again.Two week ago took it back in to the dealer and they replaced the valve body for a 2nd time. Left the shop a few hours later the same thing happened again. Driving the highway and no power. Took it right back to the dealer on Saturday. Have not heard anything from them yet.The transmission service light goes on and the check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473981July 14, 2022
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT, ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
The contact owns a 2015 Jeep Renegade. The contact stated while driving approximately 10 MPH and attempting to accelerate, the vehicle failed to respond. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and diagnosed with a software failure. The vehicle was not repaired; however, two rotors, wheel bearings, and motor mounts were replaced. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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