Jeep Renegade Complaints (2015)

512 consumer complaints on file.

#10744065July 27, 2015
ELECTRICAL SYSTEM
BOTH KEY FOBS BEGAN TO HAVE DELAYED RESPONSE WHEN LOCKING AND UNLOCKING VEHICLE. AUTOMATIC LOCKS STOPPED WORKING, BUT BACK HATCH WOULD STILL LOCK AND UNLOCK. LOCK AND UNLOCK BUTTONS WOULDN'T WORK ON DRIVER-SIDE AND PASSENGER-SIDE DOORS. DISCONNECTED AND RECONNECTED BATTERY, THEN THE LOCKS WORKED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743530July 26, 2015
ELECTRICAL SYSTEM
PRESS REMOTE TO LOCK DOORS, REAR DON'T LOCK, TRIED AGAIN THEN FRONT DOESN'T LOCK. SO NOW CAR WON'T OPEN OR LUCK WITH REMOTE. I REPROGRAM LOCKS ON UCONNECT STILL DOESN'T WORK. YOU HAVE TO MANUALLY LOCK THE DOORS. I CONSIDER THIS A SAFETY RECALL . IF YOU HAVE KIDS IN BACK THEY WON'T BE ABLE TO GET OUT UNLESS YOU REACH INSIDE VEHICLE TO OPEN. HOPE THE CAR DOESN'T CATCH FIRE WITH KIDS IN BACK. KEY IS ALSO HARD TO PUT IN IGNITION AND TAKE OUT.(BATTERIES IN REMOTE ARE FINE I CHECKED FULL POWER). I THINK THE MANUFACTURERS ARE IN A HURRY TO RELEASE THE VEHICLES BEFORE THEY ARE PROPERLY TESTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736181July 24, 2015
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
BOUGHT RENEGADE SPORT FWD APRIL 28, 2015. 1. DOOR LOCKS/KEY-FOB STOPPED WORKING BY JUNE 1ST. TOOK TO DEALER, SAID CHRYSLER KNEW OF ISSUE, TRYING TO GET A "PERMANENT" FIX, BUT A TEMP FIX WAS TO RE-SET THE COMPUTER SYSTEM; THEY DID AND IT LASTED LESS THAN 2 HOURS. HAVE TO USE KEY TO UNLOCK DRIVER DOOR, THEN REACH AROUND AND UNLOCK/LOCK THE OTHER 3 DOORS BY HAND ONCE INSIDE THE CAR. "LUCKILY", THE KEY-FOB STILL LOCKS/UNLOCKS THE REAR LIFT GATE. 2. REAR WIPER BLADE TURNS ON RANDOMLY WHEN FRONT WIPERS ARE ON. ONLY WAY TO STOP THE REAR WIPER IS TO TURN OFF THE FRONT WIPERS, WAIT A FEW SECONDS, THEN TURN THEM BACK ON. 3. CAR SAT FOR 3 DAYS (JULY 15-17), AND BATTERY COMPLETELY DRAINED/DEAD. KEY STUCK IN IGNITION. CALLED ROAD SIDE ASSISTANCE, THEY TRIED TO JUMP IT WITH A JUMP-BOX, JEEP WOULDN'T TURN OVER, SO HAD TO JUMP WITH THE TOW TRUCK'S BATTERY CONNECTED TO JUMPER CABLES AND AFTER SEVERAL MINUTES, THE ELECTRICAL GADGETS STARTED TO WORK, AND SEVERAL MINUTES LATER ON THE CHARGE, IT FINALLY TURNED OVER. 4. CAR TRANSMISSION "JERKING" WHEN DRIVING SLOWLY OUT OF MY DRIVEWAY (APPROX. 5 MPH). THIS HAS HAPPENED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735658July 22, 2015
ELECTRICAL SYSTEM, ENGINE
THE VEHICLE HAS STALLED AT HIGH SPEEDS, OR IDLED AND SHOOK BEFORE FINALLY SPUTTERING AND ENGINE DYING. VARIOUS ISSUES AT VARIOUS SPEEDS. COULD NOT RESTART AND HAD TO TOW. ENGINE STALLED AT FULL SPEED THREE TIMES ALL WHILE VEHICLE WAS BRAND NEW, FIRST MONTH OF OWNERSHIP AND UNDER 1500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733795July 13, 2015
VEHICLE SPEED CONTROL, STEERING
I PURCHASED THE CAR BRAND NEW AND HAD IT FOR 6 DAYS. WE DROVE FROM DENVER TO BRECKINRIDGE. WE WERE COMING DOWN THE MOUNTAIN WHEN THE CAR SHUT OFF GOING 70 MILES AN HOUR. AT ONE POINT THE HYDRAULICS WENT OUT AND THE BRAKES DID NOT WORK. WE PULLED THE CAR OVER TO THE SIDE OF THE ROAD. IT TOOK ABOUT 10 MINUTES TO START UP THE CAR AGAIN. WE PROCEEDED ON, THINKING IT WAS SOMETHING WITH THE ALTITUDE AND WAS A FLUKE. NO, IT HAPPENED TO US AGAIN. THE SAME THING. THE CAR SHUT OFF AGAIN GOING 70 AND THE BRAKES DIDN'T WORK. IT WAS TERRIFYING. THE CAR WAS TOWED BACK TO THE DEALERSHIP. IT NEEDS A NEW TRANSMISSION AND ASSOCIATED PARTS, ON A NEW CAR WITH 400 MILES. IF THIS WAS IN THE WINTER AND THE ROADS WERE ICY, MY FAMILY AND I WOULD HAVE BEEN DEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733287July 10, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
WATER HAS BEEN LEAKING INTO THE CAR AND FORMING A PUDDLE IN THE CARPETING ON THE PASSENGER SIDE FRONT AND REAR FLOOR. I BELIEVE IT IS COMING FROM THE AC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731301June 30, 2015
STEERING, ENGINE, ELECTRICAL SYSTEM
I WAS ON THE HIGHWAY WHEN SUDDENLY MY BRAND NEW CAR STALLED AND WOULD NOT SHIFT BACK INTO GEAR. THE CAR BECAME IMMOBILIZED AND HAD TO GET TOWED BACK TO THE DEALERSHIP. THEY REPLACED THE FUEL VALVE AND DID NOT TEST FOR TRANSMISSION OR ELECTRICAL ISSUES. TWO DAYS LATER THE SAME THING HAPPENED ON THE HIGHWAY. I TOOK IT TO A DIFFERENT DEALERSHIP AND THEY DID NOT KNOW WHAT WAS WRONG WITH IT, SO THEY UPDATED THE SOFTWARE IN THE CAR BECAUSE TWO UPDATES WERE AVAILABLE. I GOT THE CAR BACK AND IT BROKE DOWN FOR A THIRD TIME, AGAIN AFTER ONLY 2 DAYS. THE CAR IS CURRENTLY IN THE SHOP AND CHRYSLER IS RELUCTANT TO BUYBACK THE VEHICLE. NOBODY CAN FIGURE OUT WHAT IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730683June 26, 2015
POWER TRAIN
NOTE: CASE FILE WITH CHRYLSER.COM HAS BEEN ESTABLISHED - :CASE #: 27105715 1ST INCIDENT: VEHICLE WAS BACKING UP - VEHICLE STOPPED MOVING BACKWARDS MILEAGE ON VEHICLE APPRX 1000MI 2ND INCIDENT. : BATTERY WAS DEAD - BATTERY WAS CHARGED, THEN VEHICLE WOULD NOT BACK UP OUT OF THE GARAGE. 3RD INCIDENT - VEHICLE WOULD NOT BACK UP OUT OF A PARKING SPACE IN A SHOPPING LOT PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730706June 26, 2015
ELECTRICAL SYSTEM
MY JEEP RENEGADE'S 6.5AN INFOTAINMENT SYSTEM MAY HAVE CORRUPTED SOFTWARE. SINCE OWNING THE VEHICLE, THE "YELP" FEATURE WILL NOT LOAD AND IS NOT AVAILABLE TO UTILIZE AS ADVERTISED. MY UCONNECT ACCOUNT LISTED IN MY RADIO SYSTEM SHOWS "PENDING" INSTEAD OF TRIAL OR ACTIVATED. I AM ALSO MISSING SOFT KEY APPLICATIONS SUCH AS WI-FI AND SOMETIMES UCONNECT STORE. I HAVE CONTACTED UCONNECT ACCESS, JEEP, AND MY DEALERSHIP COUNTLESS TIMES OVER THE PAST 30 DAYS OF OWNERSHIP WITH NO REMEDY. I HAVE BEEN TOLD TO PERFORM SOFT AND FACTORY RESETS TIME AND TIME AGAIN WITH NO CHANGE. UCONNECT REPS HAVE RE-SENT DATA AND JAR. FILES WITH NO LUCK AND NO CHANGE TO MY RADIO SYSTEM. DEALERSHIP DOES NOT KNOW WHAT TO DO AND SUBMITTED A WORK TIOCKET TO STAR REPS FOR ASSISTANCE. THEY HAVE NOT FIGURED OUT WHAT TO DO AND TOLD ME THEY WOULD CONTACT MANUFACTURERS OF THE RADIO SYSTEM FOR HELP. 2 WEEKS LATER AND NO WORD FROM DEALERSHIP OR STAR REPS. I WISH THEY WOULD TRY TO RELOAD SYSTEM SOFTWARE OR REPLACE MY 6.5AN SYSTEM WITH NEW ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721347May 25, 2015
POWER TRAIN
HESITATION SHIFTING BETWEEN MULTIPLE GEARS. LUNGED FORWARD WITHOUT WARNING AT A COMPLETE STOP. MADE MANUFACTURER AWARE OF ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717140May 18, 2015
POWER TRAIN
MY 6 WEEK OLD JEEP RENEGADE WON'T START. I INSERTED MY KEY INTO THE IGNITION, I TURNED AND BRIEFLY THE ELECTRICITY WENT ON BUT THE ENGINE DIDN'T TURN. THEN I WENT TO TRY AGAIN AND EVERYTHING LOCKED UP. THE KEY WAS STUCK, THE GEAR SHIFT WAS LOCKED AND WOULDN'T MOVE, AND THE VEHICLE WOULD NOT TURN ON. FINALLY GOT THE KEY OUT BUT WHEN YOU PUT IT BACK IN, YOU CANNOT TURN THE KEY. NOTHING WORKS, IT IS COMPLETELY SHUT DOWN. IT APPEARS AS THOUGH THE LOCK CYLINDER MAY BE BROKEN. VERY PISSED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704509April 8, 2015
POWER TRAIN
MY HUSBAND AND I BOTH JUST BOUGHT 2015 JEEPS WITH THEIR 9-SPEED AUTOMATIC TRANSMISSIONS. THESE CARS ARE EXTREMELY DANGEROUS AND I AM SCARED TO DRIVE THESE VEHICLES IN SNOW. THE VEHICLE WILL ALL OF A SUDDEN ACCELERATE EVEN THOUGH YOU ARE BRAKING TO COME TO A STOP OR ARE SLOWLY IDLING FORWARD. IT IS VERY SCARY AND PEOPLE ACROSS THE COUNTRY ARE HAVING PROBLEMS WITH IT. IT IS ALL RELATED TO THE 9-SPEED AUTOMATIC TRANSMISSION. JEEP KNOWS IT IS AN ISSUE (HAVING RECALLED VEHICLES TO DO NUMEROUS FLASHES), BUT IT IS NOT RESOLVING THE PROBLEM. I DON'T WANT SOMEONE TO DIE AS THEY DID WITH TOYOTA BEFORE THE GOVERNMENT FINALLY STEPS IN. PLEASE TAKE THIS UP WITH JEEP AND FORCE THEM TO MAKE THIS RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Renegade