Jeep Renegade Complaints (2015)

512 consumer complaints on file.

#10873282June 8, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT THE KEY ENTRY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE IN THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ALSO, WHILE DRIVING 30 MPH, THE HATCH BACK OPENED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT A COMPUTER IN THE REAR OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, AFTER THE REPAIR, THE KEY FAILED TO COMMUNICATE WITH THE VEHICLE. THE TECHNICIAN STATED THAT A NEW KEY NEEDED TO BE ORDERED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 07/27/16*LJ THE CONSUMER STATED THE HATCHBACK FAILED SEVERAL TIMES, AS IT WOULD NOT CLOSE. UPDATED 08/001/10. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872555June 5, 2016
ENGINE
ENGINE FAILED WHILE DRIVING ON FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872258June 2, 2016
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
THE PASSENGER SEAT WILL NOT ALWAYS ACTIVATE THE AIRBAG SENSOR WHEN A PERSON IS SEATED, IT WILL ACTIVATE WHEN A LUNCH BAG IS PLACED ON IT. THE SEAT BELT ALARM ON THE PASSENGER FRONT SEAT DOES NOT ALWAYS WORK. THE VEHICLE UNDER NORMAL SPEEDS HAVE BEEN ALERTING THAT THE VEHICLE IS OVERHEATING AND SLOWS DOWN ATTEMPTING TO SHUT THE ENGINE OFF CAUSING THE DANGER OF A CRASH TO POSSIBLY HAPPEN. THE DEALERSHIP IS UNABLE TO REPLICATE ANY OF THE ISSUES DESCRIBED, AND HAS STATED THAT THE PASSENGER MUST GAIN WEIGHT TO ACTIVATE THE SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870805May 25, 2016
STRUCTURE:BODY, ENGINE
WHILE DRIVING, THERE WAS A LOUD POP, THE VEHICLE THEN LOST POWER, THE ENGINE COMPARTMENT CAUGHT FIRE, THEN THE FIRE CONSUMED THE ENTIRE VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10865251May 16, 2016
SERVICE BRAKES, POWER TRAIN
CAR HAS PREVIOUSLY STALLED WHEN ACCELERATING AND HAD CONTINUOUS HARD SHIFTING CAUSING INCREASED PANIC ATTACKS AND ANXIETY TWO MILITARY VETS. ALSO CAR HAS DIFFICULTY BRAKING AND HAS STORED "FAILURE TO BRAKE" CODE. CAR HAS NOW BEEN SEEN 3 TIMES FOR TRANSMISSIONS ISSUES AND TWICE FOR BRAKING ISSUE. CURRENT STORED CODES: C1431 U1001 U010 C2208 C2209 C221B U2003 U2004 U1700 DEALERSHIPS STATES, "COULD NOT DUPLICATE CONCERN"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862119April 29, 2016
FUEL/PROPULSION SYSTEM
JEEP HAD 628 MILES ON IT WHEN DRIVING HOME SPEEDOMETER WENT TO 0 HAD NO POWER MANAGE TO PULL OF THE ROAD SMELLED GAS LOOK AROUND AND FOUND GAS LEAKING FROM THE BOTTOM OF THE JEEP NEEDED TO HAVE IT TOWED. LEAKED A LOT OF GAS ALL THE WAY TO THE DEALERSHIP AND AFTER THEY UNLOADED IT. TOLD IT WAS A FUEL FITTING AND NEED SOFTWARE UPDATES. I AM SURE GLAD IT WAS AT NIGHT WITH NO TRAFFIC AND NOT ON THE HIGHWAY WHO NO'S WHAT COULD HAVE HAPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861993April 28, 2016
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, A TURKEY ENCOUNTERED THE FRONT WINDSHIELD CAUSING THE WINDSHIELD TO SHATTER FROM THE INTERIOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500. UPDATED 06/14/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862014April 28, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,858. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854503April 8, 2016
ELECTRICAL SYSTEM
FORWARD COLLISION WARNING INADVERTENTLY AND RANDOMLY TURNS OFF, AS DOES BACK UP CAMERA AND CAMERA GUIDE LINES. ADDITIONALLY, 911 AND UCONNECT RANDOMLY ARE SHOWING, INDICATING A MALFUNCTION. SEVEN TRIPS TO DEALER HAVE NOT CORRECTED, INCLUDING DEALER CONTACTS WITH MANUFACTURER (WORK ORDERS ON FILE). SHUTTING OFF ENGINE AND RESTARTING SOMETIMES CORRECTS THE VEHICLE'S ISSUES. FIRST STOP WITH DEALER TO CORRECT-11/15/2015 (VEHICLE PURCHASED IN OCTOBER). MOST RECENT STOP WITH DEALER 4/8/2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852618March 31, 2016
UNKNOWN OR OTHER
DOOR LOCKS DO NOT WORK. I TRIED LOCKING IT USING BOTH KEY FOBS TO NO AVAIL. I ALSO TRIED PRESSING THE LOCK BUTTON ON THE DOOR ALSO DOES NOT WORK. ALL ALONG I THOUGHT THE LOCKS WERE WORKING BUT APPARENTLY YOU HEAR THE CHIRP AND THE LIGHTS WILL FLASH BUT THE DOORS DO NOT LOCK. NOW I HAVE TO LOCK EVERYTHING MANUALLY. CAR HAS LESS THAN 4000 MILES ON IT PURCHASED BRAND NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851296March 23, 2016
POWER TRAIN
WHEN USING "AUTOSTICK" TO DOWNSHIFT THE 9-SPEED AUTOMATIC TRANSMISSION THE COMPUTER "UNLOADS" THE DRIVETRAIN AND AT TIMES IT FEELS LIKE THE CAR IS BEING SHOT OUT OF A CANON. THIS IS WORST AT HIGHER SPEEDS, WHEN TOWING, AND ON DOWNGRADES. IT HAPPENS WHEN SHIFTING FROM 8 TO 7 AND 5 TO 4. THE DEALERSHIP TOLD ME THAT THE CAR IS OPERATING "AS DESIGNED" SO THEY CAN'T DO ANYTHING. THE OTHER FIX IS A SOFTWARE UPDATE BUT I'VE GOTTEN ALL AVAILABLE AND THE PROBLEM PERSISTS. JEEP HAS THE SAME ATTITUDE. WHEN USING AUTOSTICK TO DOWNSHIFT FROM 5 TO 4 ON A 9% DOWNGRADE THE CAR SPEEDS UP FROM 45MPH TO 50 MPH DURING THE 2 SECOND SHIFT. THEN, BECAUSE OF OVERLY CONSERVATIVE DOWNSHIFT PROTOCOLS (THE ENGINE HAS A MAX RPM OF 6500 BUT DURING DOWNSHIFTING THE COMPUTER NEVER LETS IT EXCEED 3000 RPM), THE COMPUTER WON'T LET ME DOWNSHIFT THE TRANSMISSION AT ALL, THERE IS NO ENGINE BRAKING AND THE CAR KEEPS GAINING SPEED. AS LONG AS THE BRAKES ARE WORKING THERE IS HELP BUT WITHOUT NORMAL BRAKES THERE IS NO WAY TO SLOW THE CAR. THE COMPUTER KEEPS SAYING NO TO A DOWNSHIFT AND THERE IS NO EMERGENCY BRAKE, ONLY A PARKING BRAKE THAT IS EITHER ALL OFF OR ALL ON/REAR WHEELS LOCKED. LOCKING THE REAR WHEELS AT 70MPH, OR WORSE TURNING THE WHEELS TO MAKE A TURN WITH LOCKED REAR WHEELS RESULTS IN A SPIN AND THEN TRAGEDY. I TOOK DELIVERY OF THE CAR NEW IN OCTOBER OF 2015 AND IT HAS BEEN DOING THIS THE WHOLE TIME. ONE OF THE DEALER MECHANICS TOLD ME THAT THE REASON THIS HAPPENS IS THAT FOR THOSE SHIFTS A SLEEVE ON A SPLINED SHAFT HAS TO SLIDE SO ALL PRESSURE HAS TO BE REMOVE FROM THE SLEEVE. IT SOUNDS LIKE A BAD DESIGN FOR THE SAKE OF FUEL MILEAGE WITHOUT DUE CONSIDERATION FOR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846354March 13, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
THIS IS AN UPDATE TO AN EARLIER COMPLAINT (#10826148) ABOUT MY 6-SPEED MANUAL 4X4 2015 RENEGADE LATITUDE (WITH ~6490 MILES ON IT) WHICH WAS REVVING UNCONTROLLABLY, POPPING OUT OF CRUISE CONTROL, DIFFICULT TO GET INTO AND OUT OF GEAR AS WELL AS EXHIBITING POOR FUEL ECONOMY. AT FIRST, THE DEALERSHIP SERVICE DEPARTMENT SAID THEY COULDN'T REPLICATE ANY OF THE PROBLEMS, BUT I INSISTED THAT THEY KEEP THE CAR AND DRIVE IT FURTHER. THEY DID AND WERE ABLE TO SEE THAT THERE WAS A PROBLEM. THAT WAS NEARLY ONE MONTH AGO. THEY KEPT THE CAR FOR 3 WEEKS FOR WHAT WAS DESCRIBED AS A PROBLEM WITH THE CLUTCH, A PART FOR WHICH (THE THROW-OUT BEARING) WAS ON BACK ORDER. I PICKED UP THE CAR THIS PAST FRIDAY 3/11/16, DROVE IT HOME AND PARKED IT IN MY GARAGE, HAPPY THAT IT WAS FIXED. OR SO I THOUGHT. SATURDAY MORNING, LESS THAN 24 HOURS SINCE BRINGING IT HOME, AS I WAS PREPARING TO GO OUT OF TOWN, THE CAR WOULD NOT GO INTO REVERSE, AND THERE IT SITS, STUCK IN MY GARAGE, TO BE TOWED BACK TO THE DEALERSHIP. THING IS, I HAD NOT TRIED OUT THE REVERSE ON IT WHEN I PICKED IT UP OR GOT IT HOME. I HAD A STRAIGHT RUN OUT OF THE GARAGE WHEN I PICKED IT UP, DROVE AROUND THE BUILDING AND THEN STRAIGHT TO MY HOME. I'M WONDERING IF THEY HAD NOT DONE SO TOO. NOW THAT IT IS NEARLY 30 DAYS OUT OF COMMISSION, I WILL PROBABLY TRY TO GET THE CAR DECLARED A LEMON AND ASK THE DEALERSHIP TO BUY IT BACK. I DON'T WANT TO DO THAT BUT I DO NOT FEEL SAFE IN IT, EVEN IF THEY WERE TO FIX THE CLUTCH AGAIN. NHTSA, PLEASE LOOK INTO OUR CARS-I HAVE READ THE COMPLAINTS AND IT SEEMS THAT SOMETHING IS VERY WRONG WITH IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845512March 8, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FORWARD COLLISION WARNING HAS BEEN ACTIVATING RANDOMLY WHILE DRIVING ON CITY STREETS AND WHILE ENTERING/EXITING HIGHWAY RAMPS, SPECIFICALLY WHERE OVERPASSES ARE PRESENT. ALSO, THE FCW LIGHT WOULD COME ON RANDOMLY AT START UP OF THE VEHICLE FORCING ME TO GO TO SETTINGS AND TURNING BACK ON. IT WAS DETERMINED BY THE LOCAL DEALER THAT THE FCW WAS NOT WORKING AT ALL. THE FCW WOULD NOT BRING THE VEHICLE TO A STOP DURING DEALER PERFORMED OBSTACLE TEST. SO FAR ALL ATTEMPS TO REPAIR BY THE DEALER HAVE FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840125March 6, 2016
ELECTRICAL SYSTEM, POWER TRAIN
MY NEW RENEGADE STARTED HESITATING WHEN ACCELERATING AND WAS NOT SHIFTING PROPERLY. YOU COULD TELL IT WAS STUCK IN GEARS TOO LONG BEFORE SHIFTING. TOOK IT TO THE DEALER 3 TIMES. FIRST TIME THEY UPDATED THE COMPUTER EVEN THOUGH THEY SAID THEY DID NOT NOTICE ANY ISSUES DURING THEIR TEST DRIVE. SECOND TIME THE TECH SAID HE FELT IT AND FIXED THE PROBLEM WITH A MODULE UPDATE. IT DID RIDE GREAT AFTER THAT-BUT LASTED FOR ONLY ONE DAY. TOOK THE VEHICLE BACK FOR THE THIRD TIME AND THEY DID NOTHING-SAID THEY COULD NOT REPLICATE THE PROBLEM. THE WHOLE TIME I AM THINKING MAYBE I AM IMAGING THE ISSUE,ONLY TO SPEAK TO ANOTHER CUSTOMER IN THE WAITING ROOM ABOUT HER ONGOING ISSUES IN HER 2012 CHEROKEE-SAME TRANSMISSION AS IN THE RENEGADE. NOW, THE INTERIOR LIGHTS DIM AND COME BACK ON AND THE FRONT WIPERS COME ON WHEN YOU TURN THE BACK WIPERS ON. THE VEHICLE HAS 2070 MILES ON IT. AFTER READING THE OTHER COMPLAINTS (CAR STALLING WHILE DRIVING AT HIGHWAY SPEEDS) I AM CONCERNED ABOUT DRIVING IT. THE SERVICE MAN SAID I COULD BRING IT BACK-WHICH I AM GOING TO TOMORROW. BUT IF THEY INSIST THEY DON'T FEEL IT I AM NOT SURE WHAT MY RECOURSE IS. DO I HAVE TO WAIT TILL I CRASH DUE TO A SYSTEM DEFECT>
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839642March 3, 2016
POWER TRAIN
ON FEBRUARY 15, 2015 WITH 8260 MILES THE SERVICE TRANSMISSION LIGHT CAME ON AND THE VEHICLE WOULD NOT ACCELERATE. AFTER HAVING THE VEHICLE TOWED TO THE NEAREST DEALER I WAS INFORMED THAT IT WAS AN ISSUE WITH THE COMPUTER AND IT HAD BEEN REPROGRAMMED. ON FEBRUARY 22, 2015 THE SAME ERROR OCCURRED. THE VEHICLE WAS TOWED TO THE NEAREST DEALER. I WAS INFORMED THE NEXT DAY THAT THE TRANSMISSION WOULD NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839784March 3, 2016
UNKNOWN OR OTHER
JEEP RENEGADE PURCHASED NEW 2015, STRONG ALCOHOL ODOR AFTER USING WINDSHIELD WASHERS. TOOK TO DEALER THEY ALSO SMELLED ALCOHOL AFTER USING WASHERS. THEY STATE THAT IT IS A PROBLEM THAT RENEGADES HAVE AND DON'T HAVE A FIX FOR IT. IT CAN BE VERY STRONG AND IWINDSHIELD WASHER FLUID CAN BE HARMFUL TO RESPIRATORY SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826148February 15, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I PURCHASED MY 2015 RENEGADE LATITUDE 6-SPEED MANUAL TRANSMISSION VEHICLE LAST FALL AND FOUND THAT FROM THE BEGINNING AT TIMES I HAD DIFFICULTY GETTING IT INTO GEAR. I'VE BEEN DRIVING MANUAL TRANSMISSION CARS (ALL SEDANS UNTIL THIS) FOR NEARLY 35 + YEARS SO I'M FAMILIAR WITH HOW TO SHIFT ETC. I KNEW AND EXPECTED THAT THERE'D BE A LEARNING CURVE AS EVERY VEHICLE IS DIFFERENT. BUT BY NOW IT SHOULD BE RESOLVED. INSTEAD, IT HAS WORSENED. I HAVE MANEUVERED AROUND THE MINOR PROBLEMS -THOSE AT LOWER SPEEDS-HAVING TO DOWNSHIFT A FEW TIMES WHEN I NEEDED TO UPSHIFT (I RELY ON SOUND AND THE RPMS AS MY GUIDE). THE CAR NOW HAS 6200 MILES ON IT (A MIX OF BACK ROAD DRIVING WITH SUBURBAN STREETS AND SOME HIGHWAY) AND IT IS NOW REVVING UNCONTROLLABLY AT TIMES, THROWING ME OUT OF CRUISE CONTROL, ACTING AS IF ON ICE WHEN THERE IS NONE, SURGING FORWARD WHEN I HAVEN'T ACCELERATED. AND THE ADVERTISED 31/27 MPG HAS NOT HAPPENED. I AM NOW DOWN TO 23 MPG. I WILL BE DROPPING IT OFF TOMORROW FOR AN OIL CHANGE AND FOR THEM TO LOOK AT THIS REVVING PROBLEM AND THE LOW MPG. I AM AFRAID TO DRIVE THIS CAR, WHICH I LOVE VERY MUCH, ASIDE FROM THE PROBLEMS BTW. I AM CONCERNED BECAUSE I SEE THAT THERE HAVE BEEN COMPLAINTS LISTED ON SITES ABOUT JUST THIS THING AND IT IS A REMINDER OF THE OUT OF CONTROL ACCELERATION PROBLEMS OF CARS IN YEARS PAST (LIKE WITH AUDI). PLEASE LET ME KNOW WHAT TO DO BESIDES TAKING IT INTO THE SHOP. I SEE BELOW THAT YOU ASK WHEN THIS HAPPENED: AS I SAID, FROM THE BEGINNING-I NOTICED THAT WHEN I BACKED OUT OF MY DRIVEWAY AND PUT IT INTO FIRST AND THEN SHIFTED INTO 2ND, I'D HAVE TO GO BACK TO FIRST. THEN, IT WOULD SURGE AHEAD AS IF IT WERE IN THIRD OR FOURTH. THAT HAS CONTINUED.. THE SCARY ISSUE IS THE REVVING IN TRAFFIC LAST WEEK. I HAVE NOT DRIVEN IT SINCE THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825763February 12, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT WHILE ATTEMPTING TO COME TO A COMPLETE STOP, THE VEHICLE HESITATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS COMPUTER SOFTWARE BEING DEVELOPED TO RECTIFY THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824704February 7, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
ON SEPTEMBER 24TH I WAS DRIVING AND THE FLOOR MAT GOT PUSHED FORWARD AND WRAPPED AROUND THE EXPOSED STEERING COLUMN. I HAD TO STOP THE CAR IN THE MIDDLE OF A BUSY STREET TO GET OUT AND MANUALLY PULL THE FLOOR MAT OUT OF THE STEERING COLUMN BECAUSE I WAS UNABLE TO STEER THE CAR EVEN TO THE SIDE OF THE ROAD. THEN, JANUARY 15TH I WAS DRIVING THROUGH THE IMPERIAL DUNES AREA ON THE WAY TO CALIFORNIA AND THE HARD PLASTIC STRIP THAT COVERS THE ROOF RACK HARDWARE (I DO NOT HAVE A ROOF RACK SO JEEP PUT A STRIP IN THERE TO COVER THE HARDWARE) BROKE IN HALF AND FLEW OFF MY VEHICLE WHILE GOING 70 MILES AN HOUR INTO THE TRAFFIC BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824645February 6, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
ENTIRE CAPLESS GAS TANK HOUSING BROKE OFF AND STAYED ATTACHED TO THE GAS NOZZLE AT THE PUMP. ALSO, CONTINUED SQUEALING BRAKES WITH NO FIX. NEEDED SOFTWARE UPDATE AT 125 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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