Jeep Renegade Complaints (2016)

431 consumer complaints on file.

#10990877May 22, 2017
ENGINE
THE VEHICLE WILL DRIVE FINE THEN IT POWERS DOWN AND STALLS WHILE MOVING. THE RESTART PROCEDURE IS TO PLACE THE VEHICLE IN PARK, PRESS THE BRAKE THE PUSH THE ENGINE RUN BUTTON. THIS HAPPENS SEVERAL TIMES A DAY DURING NORMAL OPERATION OF THE VEHICLE AND HAS HAPPENED IN INTERSECTIONS. THE MANUFACTURER TOLD ME THE ENGINE IS DEFECTIVE DUE TO THE CASTING PROCESS WHICH CAUSES IT TO LOSE OIL THAT LEAKS INTO THE ENGINE SOMEWHERE AND CAUSES THE ENGINE TO SHUTDOWN EVEN WHILE MOVING. THEY ARE REPLACING THE ENGINE BUT AS THIS IS A MANUFACTURING ISSUE I CAN'T BELIEVE MY VEHICLE IS THE ONLY ONE WITH THIS ISSUE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THIS ISSUE OCCURRED MULTIPLE TIMES AND WITHOUT ANY WARNING WHATSOEVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991001May 22, 2017
UNKNOWN OR OTHER
ONE DAY I WAS DRIVING AND MY JEEP STALLED OUT ON ME. IT TOOK A FEW MINUTES TO GET IT STARTED AGAIN. IT HAPPENED A FEW MORE TIMES WITHIN A 2 WEEK PERIOD AND THEN AS I WAS TURNING THE LOW OIL PRESSURE LIGHT FLASHED ON FOR A SPLIT SECOND. I TOOK MY JEEP IN TO GET AN OIL CHANGE (BROUGHT IT IN UNDER REQUESTED MILEAGE) AND TOLD DEALERSHIP OF THE STALLING AND LOW OIL PRESSURE LIGHT. THEY TOLD ME THAT THERE WAS NO OIL IN THE JEEP AT ALL AND I TOLD THEM THAT WAS IMPOSSIBLE BECAUSE THEY DID THE LAST OIL CHANGE I BROUGHT IT IN UNDER THE REQUESTED MILEAGE FOR THIS OIL CHANGE. THEY TOLD ME TO COME AT 4000 MILES INSTEAD. AT APPROXIMATELY 4000 AFTER GETTING OIL CHANGE MY CAR AGAIN STALLED OUT AS I WAS DRIVING. MY HUSBAND CHECKED THE OIL AND AGAIN IT WAS "BONE DRY" THE JEEP IS BURNING OIL EXCESSIVELY. HAVE TO DO OIL CONSUMPTION TEST WITH DEALERSHIP. THERE ARE NO WARNING LIGHTS THAT COME ON TO STATE THAT OIL IS LOW. HAVE TO CHECK OIL LEVEL WEEKLY TO MAKE SURE THERE'S OIL IN CAR. IF THE OIL GETS TOO LOW THE JEEP STALLS OUT UNEXPECTEDLU WHILE IN MOTION. DOES NOT START BACK UP FOR AT LEAST 3 MINUTES. I WAS DRIVING WITH MY 8 YEAR OLD AND 2 YEAR OLD AND THE IT STALLED OUT UNEXPECTEDLY WHILE IN MOTION. LUCKILY THIS HAPPENED ON A SIDE ROAD BUT IT HAS HAPPENED 3 OTHER TIMES. ONE TIME WAS GETTING ONTO THE HIGHWAY. THIS IS VERY DANGEROUS. A NEW CAR SHOULD NOT BE CONSUMING OIL TO THE POINT THAT IT NEEDS TO BE CHECKED WEEKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980477April 25, 2017
ELECTRONIC STABILITY CONTROL (ESC)
ON SEVERAL OCCASIONS, MY RENEGADE HAS LOST POWER/ACCELERATION ON BOTH LEFT AND RIGHT TURNS UNDER NORMAL DRIVING CONDITION AND LOW SPEEDS. THIS IS CONCERNING AS I CAN EASILY BE REAR ENDED ON THE TURN OR INVOLVED IN A SIDE IMPACT CRASH WHEN TURNING ACROSS TRAFFIC. THIS IS ON DRY, CLEAN PAVEMENT. GOING IN TO THE DEALER TOMORROW BUT BECAUSE I DISCOVERED THIS IS A KNOWN ISSUE I THOUGHT IT BEST TO REPORT HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979663April 20, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING DIFFERENT SPEEDS, THE TRACTION CONTROL, EMERGENCY BRAKE AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL ISSUE. THE ELECTRICAL SYSTEM WAS RECONFIGURED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DEMANDED TO SEE THE REPAIR RECORDS. THE CONTACT SENT THE RECORDS TO THE MANUFACTURER. THE FAILURES WERE NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 645. UPDATED 06/02/17*LJ UPDATED 10/18/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969328March 29, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING 10 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967674March 22, 2017
SUSPENSION
I WAS ON THE FREEWAY WHEN THE CAR MADE A GRINDING NOISE AND STOP SODDENLY AND IT WOULDN'T MOVE AS IF THE BRAKES HAD LOCK UP ON ME AND IT FELT LIKE SOMETHING HAD BROOKED BUT I COULDN'T SEE ANY THING UNTIL THE MECHANIC TOLD ME THAT IT WAS THE REAR SUSPENSION REAR CONTROL ARM. AND REAR SUSPENSION REAR ROD CAME OFF LOOSE AND CAUSED THE REAR WHEEL TO MOVE SIDEWAYS AND IT WAS DRAGGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966147March 15, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING 60 MPH, THE VEHICLE MADE A "ROUGH TRUCK" SOUND, INDEPENDENTLY SHIFTED INTO A LOWER GEAR AND INDEPENDENTLY DECELERATED TO 25 MPH. THE ENGINE OVERHEATING AND OIL WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED THREE MORE TIMES. THE VEHICLE WAS TOWED TO A DEALER. DIAGNOSTIC TESTING WAS PERFORMED, BUT NO ISSUES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200. UPDATED 06/02/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954131February 13, 2017
ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLE WITH ONLY 340 MILES ELECTRICAL SYSTEM WENT COMPLETELY HAYWIRE WITH ALL THE WARNING LIGHTS AND DISPLAYS GOING OFF AND THE TRANSMISSION DISENGAGING, RIGHT IN THE MIDDLE OF A BUSY INTERSECTION. VERY DANGEROUS. HAD TO TURN OFF, MOVE GEAR SHIFT BACK AND FORTH, THEN START CAR AND GET TRANSMISSION TO MOVE OFF THE ROAD. WARNING LIGHTS TAKE TURNS GOING OFF AND USUALLY FOLLOWING THE AIRBAG WARNING THE TRANSMISSION DISENGAGES. DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950069February 7, 2017
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE PARKED AND/OR DRIVING AT ANY SPEED, THE CONTACT HEARD A DING SOUND AND THE CHECK ENGINE INDICATOR ILLUMINATED. A GIANT "P" APPEARED ON THE INSTRUMENT PANEL, A VEHICLE ICON APPEARED, AND "ETS, AIR COOLANT TEMPERATURE, SERVICE HILL START ASSIST" APPEARED. THE CONTACT STATED THAT THE ENGINE SHUT OFF. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949827February 6, 2017
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE STALLED AND LOST POWER INTERMITTENTLY AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. THE TRACTION CONTROL WARNING INDICATOR ALSO ILLUMINATED. THE FAILURE OCCURRED APPROXIMATELY TWELVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS HAVING AN ENGINEERING SOFTWARE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945582January 16, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
DRIVING ON RAINY DAY. GOING ANYWHERE FROM 30 TO 55 MPH. ALL IDIOT LIGHTS CAME ON THE DASH. SAID SERVICE EVERYTHING LOST POWER STEERING LOST POWER BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944478January 11, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AT LESS THAN 100 MILES ON 2016 JEEP RENEGADE TRAILHAWK APPEARED TO HAVE HAD AN ELECTRICAL ISSUE WHERE WHEN STARTED ALERTS ARE DISPLAYED IN THE MESSAGE CENTER FOR FOR VARIOUS LIGHTS (BRAKE LIGHT FAILURE, HEADLIGHT FAILURE, TURN SIGNAL FAILURE, ETC.) THE LEFT TURN SIGNAL BEGAN BLINKING SLOWLY AS IF IT WAS HESITATING, THE RIGHT TURN SIGNAL BLINKED EXTREMELY FAST, BUT THE HEADLIGHTS AND BRAKE LIGHTS APPEARED TO BE WORKING. THIS STARTED HAPPENING ON DAY 2 OF OWNERSHIP, AS I WAS NAVIGATING THROUGH A PARKING LOT AFTER STARTING THE CAR. I DROVE IT A SHORT DISTANCE TO ANOTHER PARKING LOT, TURNED OFF THE CAR, AND WAITED A COUPLE MINUTES BEFORE RESTARTING THE CAR. THE PROBLEM CONTINUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944153January 10, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE, LOUNGE, OR STALL AT SPEEDS RANGING FROM 0-40 MPH. WHEN THE VEHICLE WAS DRIVEN ABOVE 40 MPH, THE FAILURE WOULD NO LONGER OCCUR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE COMPUTER WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 5,825.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938436December 29, 2016
ELECTRICAL SYSTEM
AT LESS THAN 1000 MILES ON MY 2016 JEEP RENEGADE TRAILHAWK APPEARED TO HAVE HAD AN ELECTRICAL ISSUE WHERE WHEN STARTED ALERTS FOR ALL LIGHTS ARE BEING SEEN (BRAKE LIGHT FAILURE, HEADLIGHT FAILURE, TURN SIGNAL FAILURE, FOG LIGHT FAILURE, ETC.) HOWEVER ALL LIGHTS APPEAR TO WORK. THE ONLY ANOMOLY THAT I SAW WAS THAT WHEN THE TURN SIGNALS WERE ENGAGED THEY BLINKED FASTER THAN NORMAL. IN OLDER VEHICLES THIS WAS A SIGN OF AN ELECTRICAL SHORT. AFTER SHUTTING THE CAR OFF FOR APPROXIMATELY 30 MINUTES, THE ALERTS CLEAR. I HAVE HAD THE ISSUE OCCUR AGAIN AT 1800 MILES. AGAIN THE ALARMS CLEARED OUT AFTER SOME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937431December 26, 2016
PARKING BRAKE
PARKING BRAKE FAILED TO SET WHEN PRESSED. THE LIGHT FOR THE BRAKE TURNED ON, HOWEVER THE PARKING BRAKE WAS NOT ENGAGED CAUSING THE VEHICLE TO ROLL AWAY FROM ITS PARKED LOCATION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10935648December 16, 2016
ENGINE
THIS VEHICLE HAD A CHECK ENGINE LIGHT COME ON WHILE DRIVING IN A NEIGHBORHOOD AT LOW SPEEDS AND THE ETC LIGHT COME ON, WHEN THIS HAPPENED THE VEHICLE IMMEDIATELY BECAME SLUGGISH AND SWITCHED TO MANUAL MODE FOR GEARS. THIS IS VERY UNSAFE IF DRIVING AT HIGHWAY SPEEDS BECAUSE THE VEHICLE SLOWS DOWN ON YOU WITH NO WARNING. ALSO THE AIRBAG LIGHTS HAVE COME ON AND THE THERMOSTAT HOUSING NEEDS REPLACING SO THEY ASK YOU TO WATCH YOUR THERMOSTAT TO MAKE SURE IT DOESN'T OVERHEAT SINCE THE PART IS ON BACKORDER FOR MONTHS. CHECK ENGINE LIGHT CONSTANTLY COMING ON FOR COMPUTER UPDATES DEFINITELY NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935347December 14, 2016
POWER TRAIN
ON THE HUTCHINSON PARKWAY ,COULD NOT SHIFT GEARS IN MY MANUAL CAR. MIDDLE LANE NOT ABLE TO ENGAGE TRANSMISSION IN TO ANY 6 FORWARD GEARS. THIS OCCURRED NOVEMBER 23, 2016 THANKSGIVING EVE. AT 2:30 PM. I'M ALIVE BUT THIS WAS THE WORST EXPERIENCE IN MY 40 PLUS YEARS OF DRIVING. THREE TOWS LATER,AND STILL HAVE NOT HEARD WHAT IS WRONG WITH THE JEEP ,GOING ON A MONTH. STATIONARY HAD TO BE PUSHED FROM MIDDLE LANE OF THIS MAJOR HIGHWAY IN THE BRONX,NY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935008December 13, 2016
POWER TRAIN
INCIDENT WITH NEW 2016 JEEP RENEGADE RESULTING IN AN ACCIDENT. I WAS SLOWLY PULLING IN A PARKING SPACEWHEN THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN AND I WAS UNABLE TO BRING THE VEHICLE TO A STOP BEFORE ITWENT OVERTHE PARKING CURB AND HIT THE SIDE OF THE RESTAURANT. I CONTACTEDJEEP ROADSIDE ASSISTANCE ON MONDAY MORNING 11/21/16 TO HAVE IT TOWED TO CAPITOL CITY JEEP IN JEFFERSON CITY. I EXPLAINED THE ACCELERATION INCIDENT.I CONTACTED MY INSURANCE COMPANY (AAA - POLICY NUMBER A4-150117-1; CLAIM # PA1401055). I CONTACTED NATIONAL JEEP CUSTOMER ASSISTANCE THAT MORNING, EXPLAINED THE INCIDENT, AND WAS ASSIGNED A CASE FILE NUMBER (30543876). THAT SAME AFTERNOON, THE SERVICE TECHNICIAN AT THE DEALERSHIP CONTACTED MY CELL PHONE AND LEFT A MESSAGE (WHICH I HAVE RETAINED), STATING THEY HAD INSTALLED SEVERAL FLASH UPDATES TO CORRECT THE ACCELERATION. THE VEHICLE DAMAGE WAS $862.MY INSURANCE ADJUSTER WAS TOLD BY THE DEALERSHIP THAT THE FLASHUPDATES THAT WERE INSTALLED HAD NOTHING TO DO WITH ACCELERATION ISSUES. THESE WERE TWO CONFLICTING RESULTS ENTIRELY.MR. PEYTON CONTACTED ME NEXT ON 11/30/16AND SAID HE HAD BEEN TO LOOK AT THE VEHICLE (HE DID NOT NOTIFY ME WHEN HE WAS GOING, AS HE HAD SAID HE WOULD). HE ASKED ME THE DATE AND TIME OF THE ACCIDENT, IF THERE WERE ANY INJURIES (NO), ANY PASSENGERS (NO), ANY PROPERTY DAMAGE (4500) AND MY INSURANCE COMPANY (AAA). HE ALSO ASKED ME MY PREFERRED OUTCOME - AND I SAID TO HAVE A FULL REFUND SINCE THE VEHICLE ONLY HAD 630 MILES ON IT AND FOR JEEP TO COVER DAMAGE TO THE VEHICLE ($862), ASSOCIATEDPROPERTY DAMAGE IN MY SUBSEQUENT RESEARCH ON THE 2015 AND 2016 JEEP RENEGADE, I FOUND A HIGH VOLUME OF COMPLAINTS WITH TRANSMISSION/POWER TRAIN PROBLEMS, INCLUDING SEVERAL SUDDEN ACCELERATION EVENTS.THIS IS A VERY DANGEROUS SITUATION FOR JEEP. RECEIVED LETTER FROM JEEP 12/1216 - NO ACKNOWLEDGMENT OF DEFECTIVE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934456December 10, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
ON SEVERAL OCCASSIONS NOW, MY JEEP RENEGADE HAS SUDDENLY LOST POWER /ACCELERATION AFTER MAKING ROUTINE TURNS INTO TRAFFIC. THE LAST INCIDENT WAS PARTICULARLY SCARY,AS I LOST POWER WHILE CROSSING TRAFFIC AT AN INTERSECTION AND WAS ALMOST T-BONED BY A TRUCK IN DC. I HAVE MADS AN APPOINTMENT WITH SERVICE AT THE DEALERSHIP WHERE PURCHASED. AFTER,RESEARCHING,I SEE THIS HAS HAPPENED TO OTHER RENEGADE OWNERS. THIS IS DANGEROUS BEYOND BELIEF!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934151December 9, 2016
ENGINE, TRACTION CONTROL SYSTEM
THE TRACTION CONTROL LIGHT WILL COME ON AND THE ENGINE WILL LOSE POWER WHILE THE VEHICLE IS MAKING A TURN AT LOWER SPEEDS, SUCH AS AT 25 TO 35 MILES PER HOUR. IT HAS HAPPENED WHILE PULLING OUT INTO TRAFFIC MULTIPLE TIMES. THIS HAPPENS PRETTY MUCH ON A DAILY BASIS WHEN DRIVING TO AND FROM WORK. I HAVE ALSO SPOKEN WITH MANY OTHER PEOPLE THAT HAVE THIS SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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