Jeep Renegade Complaints (2015)

512 consumer complaints on file.

#11019109August 23, 2017
ENGINE
THE FAN ASSEMBLY (68360299AA) IN THE FRONT OF MY ENGINE STOPPED WORKING WHILE I WAS ON THE INTERSTATE. THIS CAUSES A CHAIN REACTION THAT KILLED MY RESISTOR (68247207AA) AND RELAY (4727370AA). WITHOUT THESE PARTS OPERATING, MY ENGINE QUICKLY OVERHEATS. AFTER TAKING MY RENEGADE TO THE DEALERSHIP I WAS INFORMED THAT THE FAN ASSEMBLY IS ON BACK ORDER UNTIL DECEMBER 2017 AND THEY DO NOT HAVE AN ETA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019196August 23, 2017
POWER TRAIN
THE VEHICLE WAS PARKED IN A PARKING LOT BUT RUNNING. THE AC STOPPED BLOWING COLD AIR. I TURNED THE AC OFF AND BACK ON AND THE COLD AIR WASN'T WORKING. I THEN SMELLED A BURNING SMELL. THAT'S WHEN I NOTICED THE VEHICLE WAS STARTING TO OVERHEAT. I HAD THE VEHICLE TOWED TO THE DEALERSHIP THE NEXT DAY. TWO DAYS LATER THEY IDENTIFIED THAT THE PROBLEM WAS THE FAN MODULE AND THAT THE PART WAS ON NATIONAL BACK ORDER AND IT MIGHT BE A WEEK, MONTH(S) BEFORE THE PART CAME IN. I WAS TOLD THAT THIS WAS HAPPENING A LOT WITH THIS MODEL VEHICLE. THE FOLKS THAT SPOKE WITH ME HAVE BE FRIENDLY BUT THIS NEEDS TO BE ADDRESSED IF THE JEEP RENEGADES ARE HAVING THIS PROBLEM. IT'S NOT SAFE AND REALLY INCONVENIENT, ESPECIALLY WHEN YOUR A SINGLE VEHICLE FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018795August 22, 2017
ENGINE
AT JUST UNDER 48K MILES, RADIATOR FAN GAVE OUT. UNDER NORMAL DRIVING CONDITIONS ON A CITY STREET, THE AC BEGAN TO BLOW OUTSIDE TEMPERATURE AIR AND SERVICE ENGINE LIGHTS CAME ON. TROUBLESHOOTING THE FOLLOWING DAY REVEALED THAT THE FAN WAS NO LONGER WORKING AND ENGINE RISKED OVERHEATING. SEEMS TO BE A CONTINUOUSLY REOCCURRING ISSUE SINCE THE PART IS ON BACK ORDER FOR 4 MONTHS FOR THE 2.4L 9-SPEED RENEGADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016384August 20, 2017
POWER TRAIN
WHILE STUCK IN TRAFFIC ON THE FREEWAY MOVING LESS THAN 10MPH, WHEN I TRY TO ACCELERATE THE TRANSMISSION WILL MAKE A LOAD BANG AND THE CAR WILL JOLT LIKE IT WAS REAR ENDED. THIS HAS HAPPEN WITHIN THE FIRST MONTH OF GETTING THE CAR AND HAS HAPPEN OFF AND ON SINCE. I TRIED TO EXPLAIN TO THE DEALERSHIP BUT HAVE YET TO GET A RESPONSE BACK. I'M AFRAID IT WILL DAMAGE MY TRANSMISSION OR GEARBOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015630August 16, 2017
ENGINE
I WAS DRIVING MY JEEP RENEGADE WHEN IT STARTED TO MAKE A LOUD CLANKY NOISE. I IMMEDIATELY DROVE IT TO THE JEEP DEALERSHIP SINCE I WAS VERY NEAR ONE AND IMMEDIATELY A SERVICE TECHNICIAN SAID TO TURN CAR OFF BECAUSE IT WAS GOING TO OVER HEAT. I WAS TOLD IT IS THE RADIATOR COOLING FAN THAT IS BAD. THEY DON'T KNOW WHEN THE VEHICLE WILL BE ABLE TO FIXED SINCE THE PART IS SEVERELY BACKORDERED SINCE THIS SEEMS TO BE A VERY COMMON PROBLEM OCCURRING WITH SIMILAR JEEP VEHICLES. I ASKED IF THIS IS SUCH A COMMON PROBLEM WHY THERE ISN'T A RECALL. I READ MANY COMPLAINTS IN JEEP FORUMS AND BLOGS OF PEOPLE HAVING SAME PROBLEM AND CARS ACTUALLY OVERHEATING AND ALMOST CATCHING ON FIRE. VERY DANGEROUS SITUATION TO BE IN. MY CAR IS SITTING AT THE DEALER WITH AN UNKNOWN TIMELINE TO GET FIXED AND COMING OUT OF POCKET FOR A RENTAL. UNACCEPTABLE TO BE PUT IN THIS KIND OF RISK IF IT IS A COMMON PROBLEM. RECALL NEEDS TO BE INITIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015852August 16, 2017
POWER TRAIN
THE RADIATOR COOLING FAN IS DEFECTIVE. THE MOTOR IS BURNT OUT. WHILE DRIVING THE FAN STARTED TO MAKE A LOUD NOISE AND I BEGAN TO SMELL SMOKE FROM THE VENT. THE COOLING FAN WILL NO LONGER TURN ON TO COOL THE ENGINE RISKING THE ENGINE OVERHEATING AND DAMAGE TO THE ENGINE. THE TROUBLE CODE IS P0481. CHRYSLER HAS STATED THE COOLING FAN IS ON BACK ORDER. THIS HAS BECOME AN ISSUE FOR RENEGADE OWNERS. YOU CAN SIMPLY TYPE IN 'RADIATOR COOLING FAN' IN THE RENEGADE FORUMS AND YOU WILL SEE THAT MANY OWNERS ARE EXPERIENCING THIS ISSUE AND MULTIPLE DEALERS HAVE STATED THE FANS ARE ON BACK ORDER. CHRYSLER NEEDS TO RESOLVE THIS ISSUE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015125August 14, 2017
ELECTRICAL SYSTEM
AT RIVER OAKS CHRYSLER-PLYMOUTH-JEEP: 7/6/2016 - (1) RED LIGHTS "ON" IN UPPER CONSOLE THAT DIALS 911 AND EMERGENCY ROAD SERVICES. (2) RADIO DISPLAY INDICATES RADIO NEEDS SERVICE; RADIO REPLACED BY DEALERSHIP. AT NORTHWEST CHRYSLER - JEEP - DODGE - RAM: 4/24/2017 - ALL LIGHTS FAILED WHILE I WAS DRIVING BACK FROM LUNCH. BACK UP LIGHTS, TURN SIGNALS - ALL LIGHTS WERE NOT WORKING AND I DROVE IMMEDIATELY TO CLOSEST JEEP DEALER, NEAR WORK. THE LIGHTS WERE BACK ON AFTER 5 MINUTES OR SO, AND THE DEALER COULD NOT FIND A PROBLEM. NO WORK WAS PERFORMED ON THE VEHICLE. 7/14/2016 - (1) RED LIGHT STILL ON AND DEALER NEVER FIXED; STILL AN ISSUE AS OF 8/14/2017. (2) AFTER NEW RADIO INSTALLED, APPS WERE MISSING; BACK UP CAMERA NOT WORKING; BLUETOOTH NOT WORKING; RADIO CANNOT ACCESS WI-FI. NEW 8/14/2017 (WILL TAKE TO HELFMAN DEALERSHIP TODAY, WHERE I ORIGINALLY PURCHASED THE VEHICLE ON 5/5/2015): ON OR ABOUT 8/1/2017; LARGE WARNING LIGHT CAME ON WHEN I STARTED THE CAR (I SAY LARGE BECAUSE IT WAS IN PART OF CONSOLE THAT SHOWS SPEED, MILES TRAVELED AND OTHER CUSTOMIZABLE SCREENS) INDICATING THAT IT NEEDED SOME TYPE SERVICE RIGHT AWAY, BUT IT DISAPPEARED WITHIN 5-10 SECONDS. WILL ALSO TRY TO GET DEALER TO EXPLORE RED LIGHTS IN UPPER CONSOLE THAT ARE STILL PRESENT AND OCCURRING AFTER MORE THAN ONE YEAR. THEY APPEAR AND STAY AFTER I TURN THE CAR OFF AND LET IT REST ONLY A FEW MINUTES. RED LIGHTS ARE NOT PRESENT IF CAR SITS FOR SEVERAL MINUTES OR OVERNIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014243August 10, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING 45 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND A BURNING ODOR WAS DETECTED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO BRENNAN DODGE (1371 NORTH SERVICE RD E, RUSTON, LA 71270 (318) 497-4203) WHERE IT WAS DIAGNOSED THAT THE COOLING FAN MODULE WAS DEFECTIVE AND NEEDED REPLACEMENT. THE DEALER STATED THAT THE VEHICLE COULD NOT BE DRIVEN AND THE PARTS WOULD NOT BE AVAILABLE UNTIL OCTOBER. THE DEALER FURTHER STATED THAT THE MANUFACTURER WAS REPLACING 600 COOLING FAN MODULES WEEKLY NATIONWIDE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA, STATING THAT NHTSA WOULD HAVE TO ISSUE A RECALL. THE FAILURE MILEAGE WAS 45,000. UPDATED 10/17/17*LJ UPDATED 10/4/18*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11013663August 8, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY OVERHEATED. THE VEHICLE WAS TOWED TO THE COVERT JEEP CHRYSLER AND DODGE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND COOLING FAN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED BECAUSE THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE UNABLE TO PROVIDE ANY TRANSPORTATION ASSISTANCE FOR THE DURATION OF THE MONTH UNTIL THE REPAIR BECAME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 36,914.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012438August 2, 2017
UNKNOWN OR OTHER
WHILE ACCELERATING TO PULL OUT OF A FULL STOP AT A STOP SIGN INTERSECTION I PRESSED THE GAS BUT THE CAR DIDN'T MOVE. IT FELT LIKE IT WAS ALMOST IN NEUTRAL OR HAD STALLED COMPLETELY. AFTER DOUBLE CHECKING THE CAR WAS IN DRIVE AND CHECKING MY DASHBOARD FOR ERRORS, I PUT THE CAR IN PARK, AND THEN SHIFTED BACK TO DRIVE AND IT BEGAN MOVING FINELY WITH THE GAS PEDAL. THE EVENT WAS SCARY HOWEVER BECAUSE FOR THAT MOMENT AS I WAS PRESSING THE GAS PEDAL WHILE THE CAR WAS IN DRIVE, THE CAR WOULDN'T MOVE AT ALL. THIS COULD HAVE BEEN DANGEROUS HAD I BEEN ON A BUSIER ROAD. THE CAR HAD BEEN TURNED ON AND RUNNING FOR 2 MINUTES PRIOR TO THIS EVENT OCCURRING. I WAS PULLING OUT OF A GROCERY STORE PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011264July 28, 2017
POWER TRAIN
THE VEHICLE WAS AT A COMPLETE STOP BUT STILL IN DRIVE. I PUSHED ON THE GAS PEDAL AND THE ENGINE REVED AS IF IT WAS IN NEUTRAL AND THE CAR WOULD NOT MOVE FORWARD. A MESSAGE POPPED UP THAT SAID PLEASE SELECT A GEAR AND THAT THE CAR WAS NOT IN GEAR AND THE LIGHTS FLASHED ON THE SHIFTER. I SHIFTED TO NEUTRAL AND BACK TO DRIVE AND THE ENGINE REVED AGAIN WITH NO MOVEMENT STILL. I PUSHED THE 4 WHEEL DIVE BUTTON ON AND OFF AND FINALLY SHIFTED INTO PARK AND SHUT THE ENGINE OFF BECAUSE I DIDN'T KNOW WHAT ELSE TO TRY. I RESTARTED THE CAR AND SHIFTED IT INTO DRIVE AND I WAS ABLE TO MOVE AGAIN. I BROUGHT THE CAR HOME AND PARKED IT OUT OF FEAR THAT THIS WOULD HAPPEN AGAIN IN TRAFFIC. I TOOK MY CAR TO THE DEALER AND THEY SAY THEY CAN'T DUPLICATE THE PROBLEM. I LOOKED UP TRANSMISSION RECALLS AND FOUND S55, A TRANSMISSION RECALLED THAT DESCRIBED EXACTLY MY PROBLEM. I CALLED CHRYSLER AND THEY SAID WHILE MY CAR HAS THE TROUBLESOME 9 SPEED TRANSMISSION, THAT SOME RATIO WAS SET AT 3.7 SO THAT RECALL DOESN'T AFFECT MY VEHICLE. CLEARLY THIS DOES AFFECT MY VEHICLE BECAUSE MY SON AND I EXPERIENCED IT. WHAT DO I DO IF THIS HAPPENS AGAIN??!! I NOW KNOW TO TAKE VIDEO TO PROVE THIS IS A PROBLEM BUT MY SON DRIVES THIS CAR TO SCHOOL, WILL HE BE SAFE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011125July 27, 2017
FUEL/PROPULSION SYSTEM
DRIVING ALONG AT ABOUT 40 MPH ON A RURAL ROAD ON VACATION OUT WEST WHEN THE VEHICLE QUIT ACCELERATING. COASTED TO ROADSIDE. UPON TURNING VEHICLE OFF, MADE SOUNDS FOR A WHILE. LET IT REST AND TRIED TO RESTART ON MULTIPLE OCCASIONS. NO LUCK. THE VEHICLE WAS TOWED AND DEALERSHIP SAID THE FUEL PUMP HAD TO BE REPLACED. MILEAGE WAS 64K. THE FUEL PUMP IS NOT CONSIDERED PART OF THE POWER TRAIN SO THIS WAS NOT COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010434July 25, 2017
SEAT BELTS
BACK SEAT BELTS DOES NOT WORK WON'T RETRACT PROPERLY SO I CAN'T BUCKLE MY BABY CAR SEAT IN.ALREADY HAD THEM REPLACED AND THEY ARE STILL DOING THE SAME THING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005969July 17, 2017
POWER TRAIN
VEHICLE UNPREDICTABLY SHIFTS HARD IN DRIVE AND REVERSE. CAR JERKS WHEN BACKING OUT OR PULLING OUT OF A PARKING SPOT, ACCELERATING AFTER MAKING A COMPLETE STOP, AND LESS FREQUENTLY, WHEN ACCELERATING ON THE HIGHWAY AT APPROXIMATELY 20-30 MPH. DATE AND MILEAGE OF INCIDENT IS THE DATE OF FIRST OCCURRENCE TO THE BEST THAT I CAN RECALL AND CONTINUES AT PRESENT ON A NEAR-DAILY BASIS CREATING INCREASED RISK OF ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004264July 11, 2017
ELECTRICAL SYSTEM, ENGINE, VISIBILITY:WINDSHIELD, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE THE VEHICLE WAS STATIONARY, IT STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WHILE DRIVING AND WHILE STATIONARY. IN ADDITION, THERE WERE SEVERAL ELECTRICAL FAILURES WITH THE LIGHTING AND THE DOOR LOCKS. ON A SEPARATE OCCASION, THE CONTACT STATED THAT THE WINDSHIELD WAS REPLACED. SEVERAL UNKNOWN DEALERS WERE CONTACTED ABOUT THE SERIES OF FAILURES OVER A PERIOD OF 15 MONTHS EVER SINCE THE VEHICLE WAS PURCHASED. THE DEALERS COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE MATTER WAS IN THE LEGAL DEPARTMENT OF CHRYSLER. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 3,240.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003238July 6, 2017
AIR BAGS, ENGINE, STEERING
I HAVE HAD THE JEEP FOR 18 MONTHS, BOUGHT BRAND NEW, AND HAVE IN SHOP AT LEAST 14 TIMES. THE SCARIEST PROBLEM WAS WHEN I PULLED OUT INTO TRAFFIC, GOT UP TO ABOUT 35 MPH AND THE CAR WENT INTO "LOCKDOWN". CAR PUT ITSELF INTO NEUTRAL, AIR BAGS TURNED OFF, BRAKES DIDN'T WORK, AND JUST ABOUT EVERY OTHER SYSTEM TURNED OFF. THIS HAS HAPPENED 3 TIMES AND THE 1ST 3 TIMES, THEY KEPT SAYING IT WAS A SOFTWARE UPDATE. TURNED OUT THE ENGINE THERMOSTAT WAS READING IT WAS -40 DEGREES AND THIS CAUSED IT. NOW I HAVE A SERVICE TIRE PRESSURE SYSTEM WARNING, AFTER HAVING TO REPLACE ALL 4 TIRES AFTER ONLY 28K MILES. THIS IS AN UNSAFE VEHICLE AND HAVE BEEN TRYING TO WORK ON LEMON LAW IN FLORIDA, BUT NOW MY JEEP REP IS GONE AND LOOKS LIKE I HAVE TO START THE PROCESS OVER. WHY DOESN'T JEEP JUST RECOGNIZE THAT THIS IS A SEVERE SAFETY ISSUE AND I WON'T LET MY WIFE OR SON DRIVE THIS VEHICLE, BUT I NEED IT TO GET TO WORK, RISKING MY LIFE EVERY TIME I DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002509June 30, 2017
ENGINE
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY JEEP (3156 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756) WHERE IT WAS DIAGNOSED THAT THE STAND MODULE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND THE PARTS WERE UNAVAILABLE TO SHIP. THE APPROXIMATE FAILURE MILEAGE WAS 34,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000392June 21, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
SOMETIMES WHEN TURNING THE TRACTION CONTROL LIGHT TURNS ON AND THE CAR WILL NOT ACCELERATE EVEN WHEN THE ACCELERATOR IS DEPRESSED - LASTS MOMENTARILY THEN CORRECTS ITSELF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000014June 19, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
ONE PROBLEM I DEALT WITH WAS A CRACK ON MY FRONT WINDSHIELD FROM TOP TO BOTTOM, DEALERSHIP SHIP HAD ME BACK AND FORTH WITH THIS ! IT DOESN'T SHOW THAT SOMETHING HIT IT , THE OTHER PROBLEM IS THE RADIO TURN OFF WITH OUT ME ABLE TO TURN IT BACK ON WITH EVERYTHING ELSE GOING OFF AFTER THAT . MEANING I COULDN'T TELL THE SPEED I WAS GOING AS I WAS DRIVING , GAS LEVEL , ANYTHING ELSE . AFTER IT TURN BACK ON THE EMERGENCY BREAK GOES OFF AND I'M ON THE FREEWAY AND ALMOST COST A SEROUS CRASH. THE LAST THIS THAT HAPPEN ON SATURDAY 6/17/2017 WAS THE SAME THING WITH THE RADIO GOING OFF AND AC NOT WORKING AT ALL AND OVER HEATING. TURN OFF MY CAR AND IT WAS LEAKING FROM THE RADIATOR. SECOND TIME I SEEN IT OVER HEAT AND LOW ON THE RADIATOR. I HAVE COMPLAIN MANY TIMES TO THE DEALERSHIP SHIP ABOUT ELECTRONIC PROBLEMS AND THE EMERGENCY BREAK SETTING OFF WHEN I'M ON THE FREEWAY . THE FRONT WINDSHIELD I COMPLAIN SINCE I GOT MY CAR . ALL THEY DID WAS HAVE ME BACK AND FORTH WITH IT . ALSO THE BACK SET SEATBELT SIT BELTS SOMETIMES LOCK WHERE YOU CAN'T PUT IT ON OR IT'S STUCK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992427May 31, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
SEEING LOSS OF POWER LOUD MUFFLER AND UNDERCARRIAGE. RANDOM INDICATORS SUCH AS CHANGE OIL, POWER LOCKS AND DOORS, 4X4 NOT WORKING. HEAT AT 75 DEGREES BLOWS COLD AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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