Jeep Renegade Complaints (2016)

431 consumer complaints on file.

#11023861September 17, 2017
UNKNOWN OR OTHER
DRIVING HOME FROM WORK, I WAS STATIONARY ON A COTY STREET WITH ONCOMING TRAFFIC, WAITING AT THE LIGHT TO MAKE A LEFT TURN. WHEN THE LIGHT CHANGED, I LET OFF THE BRAKE AND AT THE VERY BEGINNING OF APPLYING PRESSURE TO THE GAS PEDAL TO ACCELERATE, THE RENEGADE STALLED WITH NO WARNING, NO WARNING LIGHTS. UNDER 16,000 MILES AND NOT DUE FOR AN OIL CHANGE FOR AROUND 500 MILES. I HAD TO PUT ON MY FLASHERS, PRESS THE STOP BUTTON AND THEN RESTARTED BY APPLYING MY FOOT TO THE BRAKE AND PUSHING THE START BUTTON. THE DEALER CHECKED THE WIRING HARNESS (PER MY REQUEST AS OTHERS HAVE POSTED HAVING THIS ISSUE AND STATED THE WIRING HARNESS WAS THE PROBLEM). THEY STATED THEY CHECKED EVERYTHING AND FOUND NOTHING OTHER THAN THE RENEGADE TO BE A QUART LOW ON OIL AND THIS WAS THE CAUSE OF THE STALL/ SHUT DOWN. THEY STATED THIS HAS HAPPENED WITH SOME JEEP CHEROKEES AS WELL. THIS IS NOT SAFE AT ALL, TO HAVE A VEHICLE STALL WITH NO WARNING, NO WARNING LIGHTS WHILE IN THE MIDDLE OF TRAFFIC. I FEEL IT'S JUST A MATTER OF TIME BEFORE SOMEONE STALLS AND IS HIT BY ANOTHER DRIVER BECAUSE OF THIS, CAUSING INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023400September 14, 2017
ENGINE
I LIVE IN SW HOUSTON AND WORK A 20/10 SCHEDULE IN MIDLAND, TEXAS. MY 2016 JEEP DECIDED TO OVERHEAT BECAUSE OF A FAULTY FAN CONTROL MODULE 550 MILES AWAY FROM HOME IN AN HEB PARKING LOT. THE CHECK ENGINE LIGHT CAME ON NOT 2 MINUTES EARLIER, FOLLOWED BY THE COOLANT TEMPERATURE WARNING LIGHT. THERE WAS NO TIME FOR ME TO EVEN FIND A MECHANIC AS FROM BEGINNING TO END ALL OCCURRED IN LESS THAN 2 MINUTES IN STOP-AND-GO TRAFFIC. COOLANT CAME BUBBLING UP THE RESERVOIR AND CONVINCED ME I HAD A LEAK. SEE PHOTOS. AFTER THE TOW, I WAS STRANDED BECAUSE THE DEALER COULDN'T PROVIDE A LOANER SO I HAD TO FLY BACK TO HOUSTON, LEAVING MY RENEGADE AT ALL AMERICAN DODGE CHRYSLER JEEP OF MIDLAND. I WAS TOLD THERE IS A NATIONWIDE BACK-ORDER OF 7000 UNITS, AS OF SEPTEMBER 6TH. TURN AROUND TIME IS APPROX 6 WEEKS. I HAVE BEEN ON THE PHONE WITH JEEP CUSTOMER SERVICE AND THEY SAID MY CAR IS SCHEDULED TO BE FIXED IN NOVEMBER. FOR REFERENCE, TODAY IS THE 14TH DAY OF SEPTEMBER. IF I HAD A M-F JOB, I WOULD'VE BEEN FIRED BY NOW. THEY ARE SO SLOW TO RESPOND! ALSO, THEY ARE ONLY ABLE TO REIMBURSE ME UP TO $35 A DAY FOR A RENTAL. THE OPTIONS ARE VERY LIMITED AND I NEED A 4X4 FOR WORK. NOT TO MENTION, I HAVE TO PAY USING MY OWN CARD AND SUBMIT A RECEIPT TO GET REIMBURSED, A PROCESS I'M TOLD COULD TAKE BETWEEN 30 TO 60 DAYS. DID I MENTION THAT MY CAR HAD ONLY 32,000 MILES ON AND IS UNDER WARRANTY UNTIL 36,000 OR MAY 2018?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021479September 5, 2017
ENGINE
THIS VEHICLES ELECTRIC COOLING FAN HAS WORN OUT WITH LESS THEN 45,000 MILES. AFTER CALLING AROUND TO DIFFERENT DEALERSHIPS AND PARTS DEPARTMENTS. INFORMATION OBTAINED IS THERE ARE MORE THEN 2500 BACK ORDERS FOR THIS PART. WE WILL HAVE TO WAIT 3 TO 4 WEEKS BEFORE WE COULD SEE THIS PART BEING DELIVERED TO MAKE REPAIRS. SEEMS TO ME THAT IF YOU HAVE THIS MANY BACK ORDERS THEN MAYBE THERE IS AN ISSUE WITH THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021115September 1, 2017
VISIBILITY/WIPER
THE WINDSHIELDS ARE MADE WITH POOR QUALITY GLASS.WHEN YOU GET A CHIP IT SPREADS BEYOND REPAIR IN A DAY.I BOUGHT MY VEHICLE BRAND NEW IN NOV.OF 2016,IN JAN 2017 HAD THE WINDSHIELDS REPLACED.GOT ANOTHER ROCK CHIP LAST MONTH AND THE WINDSHIELD HAS TO BE REPLACED.I HAVE ONLY HAD THIS CAR 10 MONTHS AND WILL BE ON MY 3RD WINDSHIELD.I HAVE OWNED VEHICLES 32 YRS AND NEVER HAD TO REPLACE WINDSHIELDS THIS MUCH.ROCK CHIPS DON'T NORMALLY SPREAD QUICKLY LIKE THEY DO ON THE RENEGADES.I THOUGHT IT WAS JUST ME BUT RENEGADE OWNERS ALL OVER THE U.S.ARE EXPERIENCING THE SAME PROBLEM.SOMEONE IS GONNA HAVE TO DIE FOR JEEP TO REALIZE THIS PROBLEM.NO CAR SHOULD NEED 3 WINDSHIELDS IN 10 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020054August 28, 2017
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING MY 2016 JEEP RENEGADE TRAILHAWK ON A CITY STREET IT BEGAN ACCELERATING RAPIDLY ON ITS OWN. I BEGAN ENGAGING THE BRAKES TO TRY TO SLOW THE VEHICLE INITIALLY AND THE ENGINE CONTINUED TO THE POINT OF REDLINE. I ATTEMPTED TO SHIFT THE CAR INTO NEUTRAL BUT THE COMMAND CENTER KEPT OVERRIDING MY INPUT; I WAS FINALLY ABLE TO JAM THE CAR INTO NEUTRAL BY SLAMMING THE PALM OF MY HAND INTO THE SHIFTER DRIVING FORCING THE NEUTRAL SHIFT. I WAS ABLE TO PULL OFF TO THE SHOULD OF THE ROAD WHERE THE CAR CONTINUED RUNNING AT REDLINE FOR SEVERAL MINUTES WHILE I ATTEMPTED TO STOMP ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO DISENGAGE. DUE TO THE ELECTRONIC CONTROLS YOU CANNOT TURN THE CAR OFF WHILE IN NEUTRAL AND THE ENGINE RUNNING AT SUCH HIGH RPMS. AFTER ROUGHLY 10 ATTEMPTS AT STOMPING ON THE ACCELERATOR HOPING TO GET THE VEHICLE TO RESPOND IT DROPPED TO A STANDARD IDLE. ONLY BEING A SHORT DISTANCE FROM MY NEIGHBORHOOD AT THE TIME OF INCIDENT I LIMPED THE CAR BACK HOME. DURING THAT TIME THE TRACTION CONTROL LIGHT BEGAN FLASHING, THE BATTERY LIGHT CAME ON, THE TEMP SENSOR SPIKED TO MAX TEMP, THE OIL PRESSURE WARNING LIGHT CAME ON AND THE A/C BEGAN TO BLOW HOT AND THE ENGINE LIGHT CAME ON. UPON SAFELY PULLING IN MY DRIVEWAY IT SMELLED OF A HOT BURNING RUBBER/OIL SMELL AND THERE WAS SOME TYPE OF FLUID LEAKING FROM THE CAR THAT APPEARED TO BE THE SYNTHETIC OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020187August 28, 2017
STRUCTURE:BODY, POWER TRAIN
1. TRUNK LID DOES NOT STAY LATCHED. SOME SERIES OF OPENING AND CLOSING DIFFERENT DOORS TYPICALLY RECTIFIES ISSUE. MULTIPLE WITNESSES. INTERMITTENT. NO PATTERN. 2. VEHICLE STALLS INTERMITTENTLY WHEN MAKING TIGHT TURNS INTO TRAFFIC (HEAVY CONSTRUCTION AT MY COMPLEX'S ONLY ENTRANCE/EXIT). VEHICLE ALSO 'TURNS OFF' DESPITE IT BEING IN 'DRIVE' AND MOVING--I RECEIVE A MESSAGE STATING TO PUT FOOT ON BRAKE AND PUSH BUTTON TO START VEHICLE DESPITE IT BEING IN DRIVE AND MOVING. THIS MEANS I HAVE TO STOP THE CAR IN ANGRY TRAFFIC, PUT MY FOOT ON THE BRAKE, MOVE SHIFT TO PARK AND THEN RESTART A VEHICLE THAT WAS ALREADY RUNNING. AT LEAST THREE SOFTWARE UPDATES HAVE BEEN SUPPOSEDLY INSTALLED ALONG WITH A MODULE ON SEPARATE OCCASIONS. THE LAST INCIDENT, FOUR HORNS BLARED AT ME AND ONE VEHICLE HIT MY BACK DRIVER QUARTER PANEL/BUMPER. NO ONE STOPPED. THEY JUST DROVE AROUND ME. I DID NOT FILE A POLICE REPORT. I CALLED THE DEALER (AGAIN) AND HAD TO DRIVE QUITE A DISTANCE (AGAIN) FOR THEM TO LOOK IT OVER, (AGAIN). NOTE: I NO LONGER LIVE NEAR THAT DEALERSHIP. THE RENEGADE SCARES ME-- TERRIFIES ME AT TIMES. I AM NO LONGER GETTING RESPONSES FROM CHRYSLER REGARDING THE TICKET NUMBER. NO ONE WILL DRIVE IN MY VEHICLE WITH ME. THE 'STALLING' ISSUE IS PRIMARILY ON INTERMITTENT RIGHT TURNS. SINCE THE LAST SOFTWARE UPDATE, TURNING LEFT IS NOW BECOMING AN INTERMITTENT PROBLEM. THIS LAST TIME I TOOK IT IN, THE SERVICE MAN TOUCHED UP THE RED PAINT FROM MY BEING HIT, BUT DID NOTHING ABOUT THE SCRATCHES. SO I AM GOING TO HAVE TO FILE A CLAIM BECAUSE OF A FAULTY VEHICLE HAVING 'COMPUTER ERRORS.' ACCORDING TO THE SERVICE MANAGER THE VEHICLE WAS NOT DESIGNED TO PROVIDE ISSUE CODES, YET THEY KEEP PUTTING SOFTWARE UPDATES. VEHICLE OFTEN FEELS LIKE THE BRAKE IS PARTIALLY SET OR RUNNING IN A LOW GEAR. SOMETIMES I MUST PUT MY FOOT LITERALLY TO THE FLOOR TO GET UP TO SPEED. ISSUES STARTED THE FIRST WEEK I GOT IT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11020203August 28, 2017
STRUCTURE:BODY
POSTING THIS INCIDENT DUE TO SEEING SO MANY OTHER SIMILAR ISSUES WITH THE RENEGADE WINDSHIELD. I LEASED THE RENEGADE UNDER A GREAT DEAL OF PRESSURE IN JULY 2016. NOW I AM SEEING WHY. IT IS A DANGEROUS PIECE OF JUNK. ISSUE: I WAS DRIVING THE VEHICLE DURING WEEK TWO WITH A FRIEND THAT WAS A WITNESS. WE WERE ON A DRY, CLEAR ROAD WITH TWO OTHER CARS, SOMETHING FLEW UP AND DINGED THE WINDSHIELD AND THE WINDSHIELD CRACKED. HAD TO MAKE CLAIM TO GET IT REPAIRED. COMPANY DID A PATCH, BUT THE STAR CRACK IS STILL IN THE LOWER PART OF MY VISION. SINCE THIS IS A LEASE I LIKELY WILL NEED TO HAVE THE ENTIRE WINDSHIELD REPLACED. I HAVEN'T HAD ANY CLAIMS OR TICKETS IN WELL OVER THIRTY YEARS. I HAVE HAD JEEPS AND OTHER CHRYSLER VEHICLES MY ENTIRE LIFE AND NEVER HAVE I HAD A WINDSHIELD CRACK WITH LESS THAN 300 MILES ON IT. WITH THE OTHER ENGINE ISSUES AND STALLING ISSUES THIS VEHICLE IS A DEATH TRAP. GOING TO TAPE A NOTE TO THE BACK OF THE VEHICLE THAT THE "THIS RENEGADE STALLS AND TURNS OFF WITHOUT WARNING. PLEASE DON'T HIT ME." (REPORTED IN OTHER INCIDENT REPORTS.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019276August 24, 2017
ENGINE
JEEP HAS A BACKORDER ON THEIR COOLING FANS. WE HAVEN'T BEEN ABLE TO DRIVE OUR JEEP RENEGADE FOR 3 MONTHS BECAUSE THERE IS A BACKORDER OF 1400 COOLING FANS JUST IN MY AREA. SOMEONE NEEDS TO CHECK INTO THIS PROBLEM. THERE IS OBVIOUSLY SOMETHING WRONG. FAN MAKES A LOUD NOISE WHILE RUNNING. AFRAID TO DRIVE IT, FEAR OF SOMETHING CATCHING ON FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016134August 18, 2017
ENGINE
RADIATOR FAN MOTOR BURNED OUT. CAUSE THE ENGINE TO OVER HEAT, CREATED SMOKE CONDITION AND FAILURE OF ALL SYSTEMS. CAR NEEDED TO BE TOWED TO DEALER. PARTS ARE BACK ORDERED. INTERNET COMMENTS INDICATE THIS HAS BECOME A COMMON PROBLEM WITH THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016158August 18, 2017
ENGINE
FIRST COOLING FAN MODULE BURNED OUT AT 15K MILES OCT 2016, ONLY DETECTED BY ELECTRICAL SMOKE POURING FROM FAN MOTOR. NO DUMMY LIGHT. CURRENTLY IN SHOP FOR SECOND COOLING FAN MODULE AT 38K MILES. BOTH HAPPENED WITH NO WARNING WHILE IDLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015364August 15, 2017
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
MY DAUGHTER WAS SITTING IN LINE AT THE BANK. SHE SMELLED SMOKE AND THEN SAW IT COMING OUT OF THE ENGINE. NO LIGHTS ON HER DASH CAME ON. AFTER IT SAT FOR AWHILE, WE HAD HER TURN ON THE KEY AND ALL OF THE DASH LIGHTS THEN CAME ON. THE CAR HAS 35,000 MILES ON IT. WE HAD IT TOWED TO SOUTHPOINT JEEP IN TULSA (WHERE WE PURCHASED IT A YEAR AGO). THE TECHNICIAN SAID HE HAD 8 OTHERS WITH THE EXACT PROBLEM. THE TECHNICIAN SAID THIS PROBLEM IS NATIONWIDE AND THAT HE COULDN'T TELL US WHEN PARTS WOULD BE AVAILABLE, BUT AT THIS TIME THERE WAS NOT A RECALL. HE ALSO SAID HE COULDN'T TELL IF THE OVERHEATING DAMAGED THE ENGINE. HIS NAME IS BLACKJACK. HE ENCOURAGED US TO CONTACT CUSTOMER SERVICE-WHICH WE HAVE. THEY ESTABLISHED A CASE FOR IT. THE TECHNICIAN SAID THIS DEFAULT, EVEN THOUGH WE DID NOTHING TO CAUSE IT, IS NOT COVERED UNDER THE WARRANTY. HE DID OFFER US A DISCOUNT FOR A RENTAL CAR. WE PURCHASED THIS CAR BRAND NEW FOR OUR DAUGHTER TO DRIVE TO COLLEGE. WE THOUGHT JEEP WAS RELIABLE AND A REPUTABLE COMPANY TO DEAL WITH. SHE STARTS CLASSES THIS MONDAY AND WE HAVE NO VEHICLE FOR HER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015404August 15, 2017
UNKNOWN OR OTHER
TRACTION CONTROL LIGHT RANDOMLY GOES ON IN VARYING ROAD AND DRIVING CONDITIONS THAT DO NOT WARRANT IT. THIS CAUSES THE CAR TO SLIP AND THERE IS LOSS OF CONTROL OF THE CAR (GAS, STEERING) FOR 5 TO 10 SECONDS IN THIS MODE WHICH POSES HUGE DANGER TO THE DRIVER. IN LATEST INCIDENT LIGHT DIDN'T GO OUT AND HAD TO RESTART CAR IN MIDDLE OF ROAD. CAR IS AT DEALER FOR THIRD TIME. OPENED CLAIM WITH MANUFACTURER ON 8/15/17. DEALER AND MANUFACTURER DO NOT ACKNOWLEDGE ISSUE BUT WE HAVE FOUND A NUMBER OF FORUMS. THIS IS A SERIOUS SAFETY ISSUE. THIS HAPPENS AT DIFFERENT SPEEDS, TURNING, GOING STRAIGHT, ETC. FIRST REPAIR WAS NOV 2106. SAID FOUND NOTHING BUT RELOADED SOFTWARE. FEB 17 A NUMBER OF DASH BOARD LIGHTS WE'RE GOING ON AGAIN AND LATEST INCIDENTS FOR WHICH WE WENT TO DEALER TODAY AFFECTS TRACTION CONTROL MORE FREQUENTLY THEN PREVIOUS INCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014993August 14, 2017
ELECTRICAL SYSTEM
SOFTWARE ISSUE IN THAT INSTRUMENT WARNING LIGHTS COME ON AT AT TIME. POSSIBLY GIVING YOU FALSE WARNING OF WHAT IS HAPPENING WITH VEHICLE. HAPPENS WHEN SWITCH IS TURNED ON AND STAYS ON FOR LONG TIME. IT HAPPENED FIVE TIMES OVER PAST YEAR; DEALERSHIP SAW IT HAPPEN ONCE BUT DID NOTHING TO CORRECT THE PROBLEM. ALSO CAME WHEN VEHICLE WAS IN MOTION. SOUNDS SAME AS 2017 ELECTRICAL SYSTEM RECALL 17V4485000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014637August 11, 2017
ENGINE
I WAS DRIVING MY CAR, AND WHEN I GET HOME AND OPEN THE DOOR WITHOUT TURNING OFF THE ENGINE I NOTICE A REALLY HARD NOISE. I DECIDE TO TURN OFF THE ENGINE, AND I NOTICE THAT THE NOISE CAME FROM THE FAN BECAUSE IT WAS STILL RUNNING UNTIL IT STOP. SO, I DECIDED TO OPEN THE HOOD AND TURN ON AGAIN THE ENGINE, WHEN I TOOK A LOOK I NOTICE THAT THE FAN WAS WOBBLING SO MUCH AND IT WAS HITTING SOME OTHER PARTS, IMMEDIATELY I KNEW THAT SOMETHING WAS WRONG WITH THAT PART SO I DID A RESEARCH ABOUT THE CAR AND FOUND THAT SOME OTHER PERSONS HAD THE SAME PROBLEM. LATER, I DECIDED TO TAKE THE CAR TO THE DEALER BECAUSE THE CAR ONLY HAVE ONE YEAR AND IT IS STILL UNDER WARRANTY. THE DEALER CHECKED MY CAR AND SAYS TO ME THAT THEY HAD A COUPLE OF THE SAME CARS A FEW WEEKS AGO WITH THE SAME PROBLEM, THEY SAYS THAT I NEED TO WAIT THREE WEEKS FOR THE REPLACEMENT, AND THAT IT WOULD BE DANGEROUS IF I DRIVE THE CAR IN THAT CONDITION BECAUSE I COULD HAVE AN ACCIDENT. SO, I CALL CHRYSLER CUSTOMER SERVICE (800-992-1997), AND I TRIED TO HAVE A BETTER SOLUTION TO PROBLEM, BECAUSE I NEED TO GO TO MY WORK, AND SAYS THAT I COULD DO A RENTAL OUT OF POCKET AND SUBMIT THE CLAIM WITH A "POSSIBLEREIMBURSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012930August 4, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
THE VEHICLE HAS A 3 SECOND DELAY WHEN STEPPING ON THE GAS PEDAL BEFORE IT ACTUALLY EXECUTES ON DOWNSHIFTING AND ACCELERATING THE VEHICLE. THE VEHICLE HAS AN AUTOMATIC TRANSMISSION. THE DELAY IS ONLY WHEN THE VEHICLE IS IN MOTION STEPPING ON THE GAS PEDAL FROM 0 MPH WILL NOT REPRODUCE THE ISSUE. I ADDRESSED THE ISSUE WITH JEEP THEY PERFORMED A FIRMWARE UPDATE THEN STATED THEY WERE UNABLE TO REPRODUCE THE ISSUE HOWEVER I DO NOT BELIEVE THEY ACTUALLY TESTED DRIVING THE CAR. THE VEHICLE USED TO HAVE THE SAME ISSUE FROM STATIONARY UNTIL THE JEEP DEALERSHIP PERFORMED A FIRMWARE UPDATE ON THE VEHICLE NOW THE DELAY IS ONLY WHEN THE VEHICLE IS IN MOTION. THIS IS HOW IT GOES: WHEN I STEP ON GAS PEDAL @1 MISSISSIPPI - NOTHING HAPPENS @2 MISSISSIPPI - NOTHING HAPPENS @3 - I HEAR THE CAR RPMS INCREASE - @MISSISSIPPI - TRANSMISSION RESPONDS AND VEHICLE EXECUTES ACCELERATE FUNCTION. THIS HAPPENS EVERY TIME WITH OUT FAILURE THAT THE GAS PEDAL IS PRESSED ALL THE WAY TO THE FLOOR "PEDAL TO THE METAL" SO TO SPEAK WHEN THE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012231August 2, 2017
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
ELECTRICAL. SERVICE 4X4 REOCCURING. DEALER CAN'T FIGURE OUT. 4X4 NOT WORKING WHEN LIGHT IS ON. WHOLE DASH BOARD LIT UP TODAY AND PROMPTED 4X4 SERVICE THEN JUST WENT TO SERVICE 4X4( AS IN PICTURE BELOW)RANDOMLY TURNS ON AND OFF WITH SEEMINGLY NO RHYME OR REASON. WAS IN DEALER 8 DAYS LAST WEEK. GOT BACK COUPLE DAYS AGO, GOING INTO DEALER NEXT WEEK TO SEE IF THEY CAN FIGURE OUT, AGAIN. PROB LOSE JEEP FOR COUPLE MORE DAYS. JEEP SEES MORE OF DEALER THAN MY OWN GARAGE. THEY HAVE GIVEN RENTAL EACH TIME WHICH I APPLAUD SINCE IS UNDER WARRANTY AND LESS THAN 1 YR OLD BUT I HAVE A DOG AND OBLIGATIONS SO MAKES VERY INCONVENIENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005852July 17, 2017
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
2016 JEEP RENEGADE TRAILHAWK LOSS OF POWER ACCELERATING FROM A STOPPED POSITION, TURNING/MERGING INTO TRAFFIC FORM A SLOWED/STOPPED POSITION, VEHICLE STOPPING UP HILL. 13,200 MILES THE 'CHECK ENGINE' LIGHT ON, ENGINE POWERED DOWN TWICE WHEN PULLING OUT FROM A STOP & TURNING LEFT W/ SLIGHT INCLINE, ONCE GOING STRAIGHT ACROSS A 2-LANE HWY, & ENGINE POWERING DOWN WHEN MERGING. DEALERSHIP SAID DUE TO AN UPDATE NEEDED. TWO WKS AFTER THE UPDATE, ENGINE POWERS DOWN MAKING A RIGHT TURN FORM A STOP SIGN. DEALERSHIP COULDN'T REPLICATE & TOLD TO DRIVE CAREFUL. A FEW WKS LATER, I WAS STOPPED AT A STOP SIGN. I MADE A LEFT-HAND TURN W/ AN INCLINE. AS I STARTED ACCELERATING, THE RENEGADE SUDDENLY LOST SPEED & CEASED TO MOVE AS I WAS PRESSING THE GAS PETAL. THOSE FEW SECONDS OF PULLING OUT W/ ONCOMING TRAFFIC COULD QUICKLY LEAD TO A WRECK WHEN YOU LOSE POWER IN THE MIDDLE OF THE ROAD. I FELT A GREAT DEAL OF PANIC, DISTRUST OF MY RENEGADE. I FEARED FOR MY SAFETY. I TAKE THE RENEGADE BACK TO THE SHOP NO REAL RESOLVE. I WAS DRIVING UP A STEEP HILL AT WHICH TIME MY RENEGADE COMPLETELY STOPPED AS I WAS NEARING THE TOP OF THE HILL. AS YOU CAN IMAGINE, THIS WAS TERRIFYING TO SAY THE LEAST! WHEN THE RENEGADE STOPPED, I WAS FORTUNATE ENOUGH TO NOT HAVE ANYONE FOLLOWING BEHIND ME. HOWEVER, DUE TO THE ANGLE & STEEPNESS OF THE HILL, I WAS PANICKED THE RENEGADE WOULD ROLL DOWN. I NEVER PUT MY FOOT ON THE BREAK & CONTINUED TO PUMP THE GAS. AFTER ABOUT 5 PUMPS ON THE GAS, THE RENEGADE BEGAN TO SLOWLY ACCELERATE. I WAS GOING AT A RATE OF SPEED OF AROUND 30MPH, 1/4 OF TANK OF GAS, & DRIVING FOR ABOUT 10 MINS BEFORE INCIDENT. CHRYSLER ISN'T TAKING THIS ISSUE SERIOUSLY. I HAVE BEEN IN CONTACT W/ THEM ON A CORP. LEVEL AS WELL. THE RENEGADE HAS HAD 3 MORE INCIDENTS OF LOSING POWER WHEN ACCELERATING IN A TURN FROM A STOP. I FEAR FOR MY LIFE & AM STUCK W/ AN UNTRUSTWORTHY NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003209July 5, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
I BELIEVE THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM WITH THIS 2016 JEEP RENEGADE TRAILHAWK WHICH I BOUGHT NEW IN 01/07/2017. THESE PROBLEMS BELOW HAPPEN AT RANDOM TIMES: DRIVING CITY, HIGHWAY, PARKED. STARTED AROUND 1300 MILES WHICH WAS AROUND 02/12/2017; LAST TIME I PICKED IT UP FROM THE DEALER WAS 06/30/2017 WHICH THEY HAD IT FOR 10 DAYS. FREEZING CLUSTER, REAR REVERSE CAMERA STAYING ON WHILE IN DRIVE, ALARM GOING ON AND OFF ON ITS OWN. THE MAIN SAFETY CONCERN I HAVE AND HAVE BEEN BACK TO THE DEALER THREE TIMES IN 6,000 MILES WITH NO SOLUTIONS: IS THE ALARMS OF 'SERVICE ELECTRONIC PARKING BRAKE' ALERT GOING ON WHICH IS 90% TIME PAIRED UP WITH 'SERVICE AIRBAG SYSTEM' ALERT GOING ON, AND THE SEATBELT WARNING SYSTEM FLASHING ON. SOMETIMES IT WILL CLEAR ITSELF, OTHER TIMES IT WILL CLEAR WHEN I STOP TURN THE CAR OFF, AND THEN BACK ON. DEALER SAYS THERE IS NO ERRORS IN THE SYSTEM, AND IT DIDN'T HAPPEN WHILE THEY HAD THE VEHICLE. JULY 5 STILL GOING ON MORE FREQUENTLY. I CALLED DEALER TWICE IN THE LAST FIVE DAYS AND I HAVE NOT RECEIVED A CALL BACK. I DO NOT FEEL SAFE IN MY VEHICLE, I HAVE PERSONALLY WITNESSED WHILE WORKING ON A FIRE ENGINE AND AMBULANCE THAT AIR BAGS SOMETIMES DO NOT GET DEPLOYED FOR VARIOUS REASONS, AND THE OUT COME IS SOMETIMES NOT GOOD FOR THE PASSENGERS. I HAVE ALSO SEEN THAT WHEN AIR BAGS DEPLOY PROPERLY IT CAN SAVE LIVES. I DO NOT TRUST MY VEHICLE FOR THE SAFETY OF MY FAMILY AND I. I DO HAVE ALL DOCUMENTATION FROM THE DEALERSHIP. AS WELL AS VIDEO'S ON MY IPHONE OF THIS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10999996June 19, 2017
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING 2 MPH, THE VEHICLE STALLED WITHOUT WARNING. HUNTINGTON BEACH CHRYSLER JEEP OF HUNTINGTON BEACH, CALIFORNIA WAS MADE AWARE OF THE FAILURE ON TWO OCCASIONS AND ADVISED THE CONTACT TO BRING THE VEHICLE IN TO BE SERVICED. THE SECOND TIME THE FAILURE OCCURRED, THE DEALER STATED THAT THE FAILURE WAS DUE TO A SOFTWARE GLITCH AT 500 MILES. THE DEALER WAS CONTACTED AGAIN FOR THE FAILURE THAT RECURRED AT 1,300 MILES, BUT THE VEHICLE WAS NOT TAKEN IN FOR SERVICE. THE CONTACT DID NOT NOTIFY ANYONE THE FIRST TIME THE FAILURE OCCURRED. THE MANUFACTURER STATED THAT IT WAS NOT THEIR RESPONSIBILITY AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994524June 12, 2017
VISIBILITY/WIPER
WINDSHIELD BREAKS EASILY WHEN A SMALL ROCK HITS IT WHILE DRIVING. WE HAD TO HAVE THE WINDSHIELD REPLACED AFTER ONLY HAVING THE VEHICLE LESS THAN A MONTH. WE HAD TO WAIT 2 MONTHS TO GET THE WINDSHIELD FROM THE FACTORY BECAUSE THERE WERE 11 IN FRONT OF US.(SEEMS TO BE A PROBLEM. WHY WOULD SO MANY WINDSHIELDS NEED TO BE REPLACED?). AFTER REPLACING THE WINDSHIELD, IN JUST ONE WEEK, THE SAME PROBLEM OCCURRED. THIS WAS JUST DRIVING DOWN A REGULAR INTERSTATE HIGHWAY IN ST. LOUIS. WE HAVE HAD OTHER ROCKS HIT WINDSHIELDS ON PREVIOUS VEHICLES, AND THEY OFTEN DEFLECT OFF WITH NO PROBLEM. THE JEEP WINDSHIELD SEEMS TO BE MORE VERTICAL, AND WHEN A SMALL ROCK HITS IT, IT HITS IT DEAD ON AND CRACKS THE WINDSHIELD. I HAVE NOT HAD THE LAST WINDSHIELD REPLACED YET BECAUSE I DO NOT WANT MY INSURANCE RATES TO GO UP BY MAKING ANOTHER CLAIM WITHIN SUCH A SHORT PERIOD OF TIME. WHEN I RESEARCHED THIS ON LINE, IT WAS DISCOVERED THAT MANY PEOPLE ARE HAVING SAME PROBLEM WITH THE WINDSHIELD BREAKING EASILY WHEN HIT BY A ROCK. THIS SEEM TO BE A PROBLEM NOT ONLY WITH THE RENEGADE, BUT ALSO THE JEEP CHEROKEE AND JEEP WRANGLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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