Jeep Patriot Complaints (2011)

326 consumer complaints on file.

#11019809August 26, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I WILL BE DRIVING MY JEEP PATRIOT AND IT WILL JUST STALL OUT. I HAVE TO WAIT FOR A WHILE AND IT STARTS UP. IT WILL AGAIN STALL OR RUN FINE FOR AWHILE. THE LAST TIME I WAS ENTERING THE 10FWY IN LOS ANGELES AND IT STALLED NEARLY CAUSING A MAJOR ACCIDENT. I HAD MY 3 YOUNG KIDS WITH ME. NOW IT SITS IN MY GARAGE AS I MAKE MONTHLY PAYMENTS. HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016172August 18, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHRYSLER MANHATTAN IN NEW YORK CITY, NEW YORK) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014114August 10, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I HAVE HAD MY CAR STALL ON THE HIGHWAY AT A HIGH SPEED AND ALSO AT LOW SPEED AT LEAST 7 TIMES SINCE I HAVE OWNED IT. I HAVE CONTACTED A JEEP DEALER AND ALSO JEEP CUSTOMER SERVICE. THEY WILL NOT FIX UNDER A RECALL. I HAVE RESEARCHED THIS PROBLEM A LOT AND IT HAS HAPPENED SEVERAL TIMES TO SEVERAL PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012077August 1, 2017
POWER TRAIN
2ND TIME MY TRANSMISSION STALL WHILE ON THE INTERSTATE DUE TO TRANSMISSION OVERHEATING LIGHT COMES ON AND VEHICLE WILL STALL AND NOT ACCELERATE PAST 40 MPH. I HAD TO MOVE OVER THREE LANES TO PULL OVER ON THE SIDE OF I15 N WITH VEHICLES COMING UP TO 70 MPH. HAPPY TO BE ALIVE AND THAT I WAS NOT HIT. THIS IS THE 2ND TIME THIS ISSUE HAPPENS TO ME AND IT SEEMS LIKE JEEP IS WAITING FOR SOMEONE TO GET KILL TO FIX THEIR CVT TRANSMISSION ISSUES. CHRYSLER/ JEEP KNOW THAT IS AN ONGOING ISSUE AND DO NOT CARE TO FIX IT. TOOK IT BOTH TIMES TO DEALER AND "IS NOTHING" IS WHAT I AM TOLD EVERY TIME "IS A FLUKE IN A CODE" "JUST PULL OVER AND LET IT COOL EVERY TIME IT HAPPENS" AND WELL "WE DON'T HAVE A FIX FOR IT". THEY ONLY RECOMMENDED TO REPLACE FLUID BUT DID NOT WARRANTY THIS WILL FIX PROBLEM. OBVIOUSLY THERE IS SOMETHING WRONG WHEN SO MANY PEOPLE KEEP ON COMPLAINING ABOUT THIS ISSUE. AND, WELL NISSAN WHO USES THE JATCO CVT IS FIXING BEARING IN THE TRANSMISSION AND TRANSMISSION COOLERS AND FIXING THE ISSUE. JEEP/ CHRYSLER JUST DOES NOT CARE ABOUT IT CUSTOMERS AND TELL US "IS NOTHING" NEVER EVER BUYING A JEEP AND/ OR CHRYSLER IN LIFE! WILL GLADLY TRADE-IN SOON AS I AM NOT WILLING TO PUT MY LIFE AT RISK GETTING HIT ON AN INTERSTATE AT 70 MPH BY ANOTHER CAR. WHAT WOULD I TELL THEM SORRY I AM DRIVING 30 - 40 MPH ON THE HIGHWAY BUT MY CVT TRANSMISSION IS FAULTY AND IT STALL ON ME. NO THANK YOU!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010583July 25, 2017
AIR BAGS, SEAT BELTS
MANUFACTURER RECALL NUMBER: S61. NHTSA RECALL NUMBER: 16V-668 JEEP DOESN'T HAVE A REPAIR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006109July 18, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO AUTO WORLD OF BIG STONE GAP LOCATED AT 721 E 5TH ST N, BIG STONE GAP, VA 24219, WHERE IT WAS INFORMED THAT PARTS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WOULD BE AVAILABLE IN JUNE OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006204July 18, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BRENNER CHRYSLER JEEP LOCATED AT 6039 CARLISLE PIKE, MECHANICSBURG, PA 17050; (717) 766-7686) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005058July 13, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003923July 9, 2017
ENGINE, POWER TRAIN
THE ENGINE SHUTS OFF WHILE DRIVING ON THE HIGHWAY/INTERSTATE. THIS HAS HAPPENED 5X NOW WITH NO WARNING. TODAY I WAS TRAVELING APPROX. 70 MPH - THE ENGINE TURNS OFF BY ITSELF. HAD TO WAIT 90 MINUTES FOR A TOW IN 94 DEGREE WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001648June 27, 2017
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE CONTACT NOTICED BOILING HOT WATER COMING FROM A CLOGGED AIR CONDITIONING DRAIN TUBE, WHICH OVERFLOWED BETWEEN THE ENGINE COMPARTMENT AND THE FIREWALL. IN ADDITION, WATER DRIPPED DOWN ONTO THE LEG OF THE DRIVER AND CAUSED A BURN. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT ALSO STATED THAT THE CLOGGED AIR CONDITIONING DRAIN TUBE CAUSED WATER TO IMMERSE TO THE DRIVER'S AND PASSENGER'S SIDE FLOORBOARD, WHICH CAUSED THE TRANSMISSION MODULE TO BECOME WATER LOGGED AND FAIL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11001784June 27, 2017
SUSPENSION
BOUGHT THE CAR NEW. REPLACED LEFT CONTROL ARM IN 2015, REPLACED RIGHT CONTROL ARM IN 2016, REPLACING BOTH CONTROL ARMS AGAIN. DEALER WANTS $750 FOR EACH CONTROL ARM THEY REPLACE. RUINED TWO FRONT TIRES (WHICH LUCKILY DIDN'T BURST ON ME ON THE HIGHWAY), RUINED SECOND SET OF FRONT TIRES. AGAIN, TIRES WERE BRAND NEW IN 2015 DUE TO THE LEFT CONTROL ARM, HAVE REPLACED 4 TIRES SINCE THEN DUE TO THE FRONT CONTROL ARMS. CHRYSLER WON'T DO ANYTHING. THERE ARE A MILLION COMPLAINTS ABOUT THIS ON THE PATRIOT MODEL ONLINE. JEEP DEALERSHIP SERVICE CENTER AND TWO MECHANICS TOLD ME IT WAS A DESIGN FLAW AND IT WILL CONTINUE TO HAPPEN. LOOKING AT $750-$1500 A YEAR (NOT TO MENTION THE COST OF NEW TIRES) TO CORRECT. SILLY. CAR HAS NEVER BEEN IN 4X4 OR OFF ROAD. HAS 74K MILES ON IT AND IS 6 YEARS OLD. GIVEN THAT THE TIRES HAVE STEEL POKING THROUGH W/IN A YEARS TIME DUE TO THE CONTROL ARM, THIS IS DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966788June 14, 2017
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2011 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO VEHICLE LOW QUALITY RADIO CAN'T WITHSTAND EXTREME HEAT OR COLD- HEAT AND AIR CONDITIONER DUCTS LOCATED NEAR RADIO. *SMD THE CONSUMER STATED AN INTERNAL SHORT WAS FOUND IN THE RADIO. THE CONSUMER COULD NOT TUNE INTO THE AM OR FM STATION. THE RADIO WS REPAIRED. UPDATED 06/14/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992319May 30, 2017
AIR BAGS, UNKNOWN OR OTHER
ON MAY 18TH 2017 MY DAUGHTER HAD A CRASH THAT RESULTED IN HER DEATH WHILE DRIVING HER 2011 JEEP PATRIOT. SHE RAN OF OF A FM ROAD, JUMPED A SMALL DRAINAGE CULVERT ON A DOWNGRADE. CONTINUED STRAIGHT AND HIT ANOTHER DRAINAGE CULVERT A LITTLE LARGER WITH CEMENT AROUND IT ON AN UPGRADE WITH THE PASSENGER SIDE FRONT TIRE. ON THE OTHER SIDE OF THE CULVERT WAS A STOP SIGN AT AN INTERSECTION. THE STOP SIDE BROKE OFF DAMAGING THE WINDSHIELD AND ROOF ON THE PASSENGER SIDE. THEN THE VEHICLE CONTINUED INTO A PRIVATE YARD WHERE THE JEEP CAME TO REST. THE JEEP HAS A STANDARD TRANSMISSION AND WAS FOUND IN 5TH GEAR. A PARAMETRIC LIVED CLOSE BY AND ATTENDED TO HER RIGHT AWAY BUT WAS UNABLE TO REVIVE HER. THE SIDE CURTAIN AIRBAGS BOTH DEPLOYED AND HER SEAT BELT LOCKED ALTHOUGH WHEN THE SEAT BELT LOCKED IS NOT KNOWN. THE FRONT AIR BAG DID NOT DEPLOY. THIS VEHICLE IS INVOLVED IN AN INCOMPLETE RECALL WITHOUT REMEDY PERTAINING TO THE OCCUPANT RESTRAINT SYSTEM DATED SEPTEMBER 13TH 2016. FCA RECALL S61. NHTSA RECALL NUMBER 16V-668. ...UPDATED 06/13/17 *BF ...UPDATED 07/11/17 *BF UPDATED 11/1/2017*JS *BF *JS *JS *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10992003May 28, 2017
STEERING
VEHICLE WAS MAKING MOANING NOISE & HAD SLOPPY STEERING. HAD TO HAVE THE DRIVER'S SIDE LOWER CONTROL ARM CHANGED AND THE BUSHING SEPARATED (HAVE THE OLD PARTS IN GARAGE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991350May 24, 2017
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, LOCATED ON 629 WEST 54TH STREET NY NY 1002 AT 212-735-6614, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990934May 22, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985711May 15, 2017
POWER TRAIN
ON A ROAD TRIP THE TRANSMISSION OVERHEATING LIGHT CAME ON. IT WAS NOT HOT OUTSIDE AND THE ENGINE TEMPERATE GAUGE DID NOT INDICATE OVERHEATING. AS SOON AS THE TRANSMISSION LIGHT CAME ON THE VEHICLE BEGAN TO LOSE POWER AND STALL. IT WAS VERY SCARY AS WE WERE ON THE HIGHWAY WITH VEHICLES TRAVELING 70 MPH OR MORE. WE COULD OF BEEN HIT BECAUSE THE VEHICLE WOULD NOT ACCELERATE. I FEEL JEEP/ CHRYSLER SHOULD LOOK INTO THIS SINCE MY PASSENGER AND I COULD HAVE BEEN SERIOUSLY HURT. THE VEHICLE ONLY HAS 72,000 MILES AND THIS IS ALREADY THE SECOND TIMES IT DOES THIS AND ALSO THE ACTUATORS ARE IN NEED OF REPLACEMENT. I AM AT THE POINT OF JUST CONSIDERING A TRADE IN AND DODGING ALL THESE ISSUES WITH A VEHICLE THAT DOES NOT EVEN HAVE 75K ON IT. I CAN ONLY IMAGINE WHAT IT WOULD DO AT 100,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981117April 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979446April 20, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979385April 19, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I PURCHASED THIS VEHICLE LAST FALL IN A PRIVATE SALE. THE VEHICLE APPEARED TO BE IN GOOD CONDITION AND WELL TAKEN CARE OF. ABOUT TWO WEEKS AFTER ACQUIRING THIS VEHICLE, I WAS DRIVING ALONG THE INTERSTATE ON A 50 MINUTE TRIP AND THE VEHICLE BEGAN TO SLOW DOWN DESPITE BEING ON CRUISE CONTROL. THE TRANSMISSION LIGHT CAME ON AND I PULLED TO THE SIDE OF THE ROAD WHERE I WAITED FOR 10 MINUTES AND BEGAIN DRIVING AGAIN. SINCE THIS INCIDENT IN THE FALL OF 2016, THE SAME THING HAS HAPPENED ABOUT 10-15 TIMES-INCLUDING TODAY, A RAINY 70 DEGREE DAY DRIVING THE NEARLY FLAT ROUTE FROM LINCOLN TO OMAHA NEBRASKA. I UNDERSTAND JEEP HAS COME FORWARD TO SAY THIS IS NOT A MOUNTAIN TRAVELING VEHICLE (VERY STRANGE JEEP BECAUSE, WELL IT'S A TRAIL RATED JEEP AFTER ALL). NOT ONLY IS THIS A NUISANCE THAT I CANNOT DRIVE MY WORK ROUTE FOR 45 MINUTES WITHOUT HAVING TO PULL OFF OF THE ROAD AT LEAST ONCE BUT EVERYTIME I DO, IT PUTS ME IN A LIFE JEOPARDIZING SITUATION ON THE SIDE OF THE INTERSTATE WHERE THE SPEED LIMIT IS 75MPH. THIS ISSUE NEEDS TO BE RESOLVED BY JEEP. I KNOW OTHERS ARE HAVING SIMILAR ISSUES BECAUSE GOOGLE WAS ABLE TO GUESS THE PROBLEM AFTER TYPING ONLY THE WORDS "2011 JEEP PATRIOT." PLEASE ADDRESS THE PROBLEM, JEEP, AND MAKE THIS RIGHT FOR EVERYONE WHO CONTINUES TO INVEST AND SUPPORT YOUR (TYPICALLY) WONDERFUL PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Patriot