Jeep Patriot Complaints (2016)

459 consumer complaints on file.

#11466629May 30, 2022
POWER TRAIN
Driving on the highway all of a sudden, I start losing power, rpms go way up. It's happened many times in last month and its pretty scary on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465130May 18, 2022
UNKNOWN OR OTHER
The Drivers side Active Head Restraint deployed on its own while sitting in my driveway , also it will not reset looks as if some of plastic parts have failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464993May 17, 2022
AIR BAGS
The front passenger AHR unexpectedly deployed while the vehicle was parked. The vehicle was not involved in an accident. This incident happened on or about 05/12/2022. The driver AHR has not deployed, however, I am very concerned that an unexpected deployment might occur any time in the near or distant future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464675May 15, 2022
ENGINE
Vehicle will stall at any speed without warning when letting go of gas pedal. Check engine light will come on once out of every 3-4 stalls with an engine code pointing to Crankshaft Position Sensor. VIN is not part of recall group however experiencing identical symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464606May 14, 2022
ENGINE
I hear that a lot of 2016 this model the crankshaft sensor is bad. I would believe this should be a recall the dealership should pay for it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464228May 11, 2022
ENGINE, STEERING
Vehicle engine stopped. Loss of steering. Yes Yes Engine light was on, hesitation on acceleration. Safety recall S89 has been done 5-3-2017 at 4,973 miles, and was told that there was a 2 year warranty on the repair?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462135April 25, 2022
AIR BAGS:SIDE/WINDOW:HEAD
On 12/26/2020 I was driving down the interstate and my son lightly touched his headrest and it exploded open. I didn't realize at the time it was covered under the "x-86" extended warranty, and attempted in January 2021 to buy a replacement. Mopar canceled my order and told me to go through the dealership since it is a known issue. I did just that, and the order has been on hold since January or February of 2021. Chrysler customer service doesn't have a resolution for me, and won't talk to me anymore. Their department that specifically deals with this "x-86" issue won't even call or update my dealership Stew Hansen's, which is located at 12103 Hickman Rd, Urbandale, IA 50323. I am appalled and just want my headrest replacement. The parts manager found one in stock, but coincidentally it doesn't have the correct part number that Chrysler wants to honor to fix this for me. Chrysler is unwilling to make an exception for the part number and rectify this defective part. I want answers now. Please note that I have gotten married since this incident, and the dealership has my case filed under my maiden name [XXX], not [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460976April 15, 2022
STEERING, SUSPENSION
I’ve had numerous problems with this car. I’ve already replaced cv axles and now the steering knuckle needs replaced! The car is shaking and knocking and is not safe to drive. It’s being replaced in a few days but is costing over $800 and this car has not been in an accident and is only 6 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460349April 10, 2022
FUEL/PROPULSION SYSTEM
SUV intermittently stops with no warning which is unsafe. It’s been happening for a few weeks. I have been in traffic multiple times and the vehicle just stops with no warning and no engine light alert. I’ve almost been hit from behind since the vehicle loses all power and have to guide it to the side of the road or to the middle turn lane. I took the vehicle to NTB and the jeep gave a code for camshaft. I know there was a recall for this, but it seem that my jeep is not part of that recall. I’m not sure why because I’m having the same issue as the recall. Recall S89.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460021April 7, 2022
ELECTRICAL SYSTEM
The car's engine will shut off without notice. Sometimes it happens when the car is in park, but more problematically, it happens on the highway or at intersections (there is no discernible pattern to what triggers the failure) . Additionally, when the engine shuts off, the wheel and pedals stiffen up, making pulling into a breakdown lane difficult. This is an issue that has been resolved before by replacing the crankshaft sensor after identifying there was an issue with it via check engine light/code. (There have been previous recalls for the crankshaft sensor for these Jeep models.) However, after replacing the crankshaft sensor on two separate occasions, the issue is surfacing again. Dealers have no way of rectifying this very severe issue until there is a code that emerges, forcing myself to continue driving a vehicle that can shut off at any given moment until it happens frequently enough for the issue to either be replicated in their hands, or for a code/check engine light to emerge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459503April 4, 2022
POWER TRAIN, ENGINE
The contact’s daughter owns a 2016 Jeep Patriot. The contact stated that while driving at various speeds, the RPM fell to zero and the vehicle hesitated and jerked while depressing the accelerator pedal. There was no warning light illuminated. The contact also stated that the vehicle would intermittently shut off while at a red light without warning. The vehicle would restart immediately after failure. The vehicle was taken to a dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459598April 4, 2022
ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD
The contact owns a 2016 Jeep Patriot. The contact stated that while driving approximately 35 MPH, the vehicle was shaking. The contact stated that the check engine and electronic throttle warning light illuminated the instrument panel. The contact drove safely to a local mechanic who diagnosed the failure as an electronic throttle failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,495.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457721March 21, 2022
ENGINE
Our 2016 Jeep Patriot is experiencing stalling in the motor when trying to accelerate at any speed. This happens frequently as well as our temp gauge running hot. We looked up recalls and seen this same issue, typed in our VIN… recalls are for same year and make, but not ours. Can we get this reported? Or how do we go about seeing if ours will qualify for coverage since it’s the same thing happening in the recalls? We’ve had several close calls of being hit because our vehicle stalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457376March 19, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Jeep sucks so does dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455819March 9, 2022
ENGINE, ELECTRICAL SYSTEM
Crankshaft position sensor. Engine stalled in traffic. Had to stop, place car in park, turn engine off and then back on. Independent mechanic has confirmed issue. Error code P0335. Vehicle has not been inspected by manufacture or others. Engine has stalled previously with NO WARNING SIGNS. Symptoms have been present since purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453976February 25, 2022
ENGINE, VEHICLE SPEED CONTROL
While driving my Patriot, as I turned into the gas station the check engine light, traction control light and ETC (red lightning bolt) all popped on at the same time. My vehicle instantly went into limp mode. When In park, stayed a consistent 1,500 RPM’s. All of this happened without warning as the car drove and ran like normal prior. Thankfully I was only .5 miles from home and was able to get it home. Code pulled: P2173 car has always been maintained on time since date of purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453508February 22, 2022
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
Vehicle unable to reach speed above 30mph. Electronic Throttle Control (ETC) symbol shows up in error on dashboard. Unable to accelerate beyond 30mph. Vehicle drives with unstable and jerky motions. Have had this issue before and dealership mechanic reset computer, downloaded a system update to solve issue. This occurred about 2019. Issue has represented itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447671January 16, 2022
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
While slowly accelerating from a stop, my 2016 Jeep Patriot engine stalled in the middle of a busy intersection. I lost power steering and & brakes and was luckily able to muscle the car over to the side of road out of traffic. I waited several minutes and restarted the engine which then operated normally afterward. This engine stalling has occurred repeatedly & more frequently (6+ times in last 10 days) while accelerating from a stop which is very dangerous in cross-traffiic intersections and on freeways. Additionally now, the engine rpm’s intermittently surge notably up and down +/- 2,000 rpm while driving with steady un-changing pressure on gas pedal. I have seen no engine failure indicators. I have had this vehicle serviced at two different independent repair shops that couldn’t re-create the problem & guessed it was the throttle body and then cleaned/serviced it. The problem persists more frequently, and is the exact problem listed in the S89 ChryslerJeep recall. My vin is not referenced in the recall notice-even though it is from the same Jeep manufacture period. This recall should definitely apply to my vehicle. I drive 40 freeway miles daily to work and am concerned for my safety and others. My vehicle is available for inspection if needed and I am bringing it tomorrow to a Jeep dealer in hopes of having it repaired under the recall. As the original new owner, I strongly feel that Chrysler Jeep needs to apply this recall to my vehicle and support their owner’s safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445385December 29, 2021
ENGINE
The contact owns a 2016 Jeep Patriot. The contact stated that the check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The approximate failure mileage was 75,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445474December 29, 2021
UNKNOWN OR OTHER, ENGINE, FUEL/PROPULSION SYSTEM
Yes I got a oil change now the warning light comes on change oil and I talk to others that drive a vehicle like mine and they have the same issue it’s time for a recalled on it before it caused more problems thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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