Jeep Patriot Complaints (2011)

326 consumer complaints on file.

#11099381June 3, 2018
FUEL/PROPULSION SYSTEM
WHEN FILLING THE GAS TANK FULL, THE ENGINE STALLS AND HESITATES FOR ABOUT 30 SECONDS AFTER FIRST STARTING THE ENGINE BACK UP AFTER THE FILLING OF THE TANK. IT CAUSES MY ENGINE TO COMPLETELY STOP WORKING AND I HAVE TO TURN THE KEY OFF AND RESTART THE ENGINE. I HAVE STALLED OUT IN TRAFFIC CAUSING THE CHANCE FOR AN ACCIDENT. THIS HAPPENS AS I TURN THE CAR BACK ON AND BEGIN DRIVING RIGHT AFTER FILLING THE TANK FULL OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098706May 29, 2018
UNKNOWN OR OTHER
FAULTY IRREPARABLE CVT TRANSMISSION WHICH GAVE OUT ON ME ON A NOTORIOUSLY HIGH-TRAFFIC FREEWAY. RECURRING ISSUE AMONG JEEP PATRIOT OWNERS. JEEP FINALLY STOPPED USING THIS FAULTY TRANSMISSION IN THEIR 2014 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096869May 19, 2018
UNKNOWN OR OTHER
REQUESTED A TOTAL OF $5,102.35 FOR DIAGNOSIS AND REPAIRS FOR A WELL-DOCUMENTED FAULTY CVT TRANSMISSION WHICH STARTED FAILING AFTER AROUND 90K MILES, DESPITE TAKING EXCELLENT CARE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093523May 13, 2018
UNKNOWN OR OTHER
MY JEEP PATRIOT 2011, WAS DRIVING PERFECTLY FINE, I STARTED IT UP ONE SATURDAY AFTERNOON 2 WEEKS 1 DAY AGO, WHILE DRIVING DOWN THE STREET 15 MINUTES INTO MY DRIVE, THE JEEP IMMEDIATELY STOPPED ACCELERATING. THE ENGINE LIGHT, TRACTION CONTROL LIGHT, AND THE OTHER ONE WITH SQUIGGLY LINES AND BRACKETS WITH AN EXCLAMATION MARK, CAME ON 30 SECONDS AFTER IT JUST STOPPED ACCELERATING. I HAD TO CAUTIOUSLY TURN INTO A PARKING LOT, AND I TURNED OFF THE CAR. I LOOKED AT THE MANUAL, AND COULDN'T FIND ANYTHING ABOUT WHAT WOULD BE WRONG. I THEN LOOKED AT GOOGLE, AND SAW THAT ALOT OF PEOPLE HAVE HAD THE SAME ISSUE. I TURNED THE CAR BACK ON, AND TRIED TO DRIVE IT, IT WOULD NOT ACCELERATE, AND WOULD ONLY GO APPROXIMATELY 5KM/H AT BEST. SO I HAD TO HAVE A TOW TRUCK COME PICK UP MY JEEP AND TAKE IT TO A SHOP. I HAVE NOW HAD 3 SHOPS TAKE A LOOK AT IT. THE FIRST SHOP REPLACED THE TCM (TRANSMISSION CONTROL MODULE), AND SAID IT WOULD FIX IT. WHEN THE PART CAME IN AND IT WAS PUT INTO THE JEEP. IT DIDN'T FIX IT. SAME ISSUES, ABSOLITELY NO HELP. THEY TOOK ANOTHER LOOK AT IT, AND THEY COULDN'T FIGURE OUT WHAT WAS WRONG. COSTING ME 1000.00 FOR THE PART, AND THEIR LABOUR. THEN I TOWED IT TO 2 OTHER SHOPS. THEY COULDN'T FIGURE OUT WHAT'S WAS WRONG WITH IT EITHER. COSTING ME 500$ AT BOTH PLACES WITH NO HELP, AND MY JEEP STILL CURRENTLY WILL NOT RUN!!! I AM WITHOUT A CAR. MY JEEP ONLY HAS 80,000 KM ON IT!!! AND I STILL OWE 3.5 YEARS WORTH OF PAYMENTS ON IT! BUT IT CANNOT BE FIXED!!!??? NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT!!! NOT EVEN A JEEP/DODGE CHRYSLER DEALERSHIP SERVICES CENTER!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093182May 10, 2018
ENGINE
WHILE DRIVING ON THE HIGHWAY THE ENGINE DIED WHILE I WAS TRAVELING AT 75MPH. PRIOR TO THE ENGINE DYING THERE WEREN'T ANY ISSUES. IT SIMPLY STOPPED RUNNING AND I HAD TO COAST TO THE SHOULDER. ONCE STOPPED I TURNED THE IGNITION OFF AND THEN RESTARTED WITHOUT AN ISSUE. THEN THE ENGINE DIED A SECOND TIME AS I WAS MERGING WITH TRAFFIC. AFTER I PULLED OVER AGAIN I WENT THROUGH THE START UP PROCESS AND I WAS ABLE TO GET TO WORK. WHILE OUT AT LUNCH THE ENGINE DIED AGAIN WHILE I WAS DRIVING IN A RESIDENTIAL AREA. THIS ISSUE JUST STARTED TODAY AND IT HAS ME HESITANT TO DRIVE, BUT THIS IS MY ONLY VEHICLE. I PLAN TO TAKE IT TO THE DEALERSHIP TOMORROW, BUT I'VE BEEN READING OTHER PEOPLE WHO HAVE HAD THIS ISSUE AND THE DEALERSHIP TELLING THEM THAT THEY CANNOT RECREATE THE PROBLEM. SO I'M TRYING NOT TO GET MY HOPES UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092183May 7, 2018
ENGINE, POWER TRAIN
WE HAVE BEEN HAVING A RE-OCCURRING ISSUE WHERE AFTER FILLING THE GAS TANK, THE CAR WILL STALL SHORTLY AFTER LEAVING THE GAS STATION. THE LATEST INCIDENT HAPPENED ON MAY 6, 2018 AFTER FILLING THE TANK AND LETTING THE PUMP'S AUTO-SHUTOFF STOP FUELING. LEAVING THE GAS STATION I PULLED OUT INTO A HIGH-SPEED 4 LANE ROAD AND AS I ACCELERATED THE ENGINE SHUT DOWN. AS A RESULT OF THE STALL I IMMEDIATELY LOST ALL POWER STEERING AND POWER BRAKING ABILITY AND WAS ALMOST STRUCK BY CARS BEHIND ME AS WE ALL EXPECTED ME TO BE ABLE TO ACCELERATE UP TO CRUISING SPEED. I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD AND RE-START THE ENGINE. AFTER THIS INITIAL STALL, THE CAR RAN NORMALLY. THIS HAS HAPPENED SEVERAL TIMES, WITH EACH ENGINE STALL OCCURRING SHORTLY AFTER REFUELING. THE IMMEDIATE LOSS OF POWER IS A MAJOR SAFETY ISSUE AND SHOULD BE INVESTIGATED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091244May 1, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I FILLED MY GAS TANK UP TODAY. AS I GOT ABOUT 3 MILES FROM THE GAS STATION THE CAR BEGAN TO SPUTTER AND LOSE ITS ABILITY TO ACCELERATE EFFICIENTLY THROUGH ALL THE GEARS. THE CAR WAS RUNNING ROUGH FOR ABOUT 15 MILES UNTIL I PULLED INTO MY DRIVEWAY, AND BEGAN MAKING A WEIRD SOUND OUT OF THE EXHAUST, STILL IDLING ROUGH WHEN PARKED. I LOOKED INTO IT ONLINE AND MANY JEEP PATRIOT OWNERS ARE COMPLAINING OF SIMILAR ISSUES AFTER FILLING UP WITH GAS. THEY;RE SAYING IT'S AN ISSUE WITH A "FUEL TANK ROLLOVER VALVE" OR A "VAPOR LIQUID SEPARATING VALVE." EITHER WAY THIS ISSUE IS DANGEROUS AND NEEDS TO BE ADDRESSED WITH A RECALL OF THE VEHICLES TO ENSURE THE SAFETY OF THEIR OPERATORS IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084391April 10, 2018
ELECTRICAL SYSTEM, ENGINE
CAR ENGINE CUTS OUT WHILE STATIONARY OR TRYING TO START MOVING. STEERING WHEEL AND SHIFTER LOCKS UP. THEN TYPICALLY RESTARTS RIGHT AWAY. CHECK ENGINE LIGHT THENS COMES ON, BUT NOTHING SHOWS UP WHEN RUNNING DIAGNOSTICS. VERY SCARED THIS WILL HAPPEN TO ME WHILE GOING 70 ON A HIGHWAY. I COULD EASILY BE HIT. THIS SEEMS TO BE A VERY COMMON PROBLEM AMONG THIS TYPE OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076855March 8, 2018
UNKNOWN OR OTHER
CRANKSHAFT POSITION SENSOR A FAULTED ON THE HIGHWAY. UNABLE TO TURN STEERING WHEEL TO THE RIGHT AND SPEED DIDN'T GO ABOVE 40 MPH. ENGINE SHUT OFF DURING THE EVENT AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066808February 3, 2018
AIR BAGS, SEAT BELTS
I AM MAKING A COMPLIANT TO YOUR COMPANY ABOUT MY AIRBAGS AND SEAT BELT PRETENSION. I RECEIVED A RECALL NOTICE IN JULY 2017 AND WENT ONLINE TO FIND OUT HOW AND WHERE TO GET THE RECALL ISSUE HANDLED. WHILE ONLINE I WAS INFORMED THAT THE PARTS NEEDED TO CORRECT MY SEATBELT AND AIRBAG PROBLEM WAS NOT IN. I APPLIED TO RECEIVE AN EMAIL TO INFORM ME OF WHEN THE PART(S) NEEDED TO CORRECT THIS ISSUE WOULD BE IN. I WAS GIVEN A REFERENCE NUMBER SINCE 7/24/17 AND I HAVE NOT RECEIVED ANYTHING ON GETTING MY CAR REPAIRED. I DRIVE THIS CAR DAILY AND WOULD LIKE TO KNOW WHEN IT WILL BE REPAIRED. MY FEELINGS OF SAFETY OR CONSTANTLY BEEN TESTED AS I HAVE TO TRAVEL DAILY AND THIS IS MY SOURCE OF TRANSPORTATION. I FEEL THAT 6 MONTHS HAS BEEN LONG ENOUGH TO WAIT FOR SOMETHING TO BE DONE. YOUR COMPANY HAS NOT ADDRESSED THIS ISSUE IN A TIMELY MANNER AND NO UPDATES HAVE BEEN EMAILED OR SENT TO ME. I BELIEVE THAT FOR SOME REASON I HAVE BEEN OVERLOOKED. I AM STILL AWAITING THE PARTS NEEDED WITH A LIST OF AVAILABLE DATES TO GET SERVICED IN MY COMMUNITY. VERY DISAPPOINTED IN HOW THIS SITUATION HAS BEEN HANDLED. I HAVE NOT BEEN IN AN ACCIDENT OR HAD ANY SERIOUS ISSUES WITH MY VEHICLE. I AM MAKING THIS COMPLAINT BECAUSE I FEEL THAT YOU AS A COMPANY HAS NEGLECTED TO FULFILL YOUR DUTY AND PROVIDE ME WITH THE SAFETY MEASURES DESERVING OF A CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056864December 27, 2017
SUSPENSION
HAD TO REPLACE REAR LINKAGE..2 TIRES WORN PAST USE AS WELL... YEAR AND A HALF LATER..SAME THING...NOT A HAPPY JEEP OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051825December 1, 2017
POWER TRAIN
CVT TRANSMISSION JUMPS OUT OF GEAR, HAS TROUBLE GOING INTO GEAR. JUMPS FROM AUTOMATIC TO MANUAL ON ITS OWN. DOES NOT ALWAYS STAY IN GEAR WHEN SHUT DOWN. TRANSMISSION ULTIMATELY FAILED AND NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046556November 16, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
TAKATA RECALL- I AM HAVING PROBLEMS WITH MY ELECTRONIC THROTTLE CONTROL FLASHING ON WHILE I'M DRIVING. IT HAPPENED INTERMITTENTLY FOR A FEW WEEKS, AND NOW IT WON'T GO AWAY. IT CAUSES ME TO LOSE THE ABILITY TO SHIFT MY VEHICLE HIGHER THAN 3RD GEAR, AND I CAN'T ACCELERATE AT AN APPROPRIATE SPEED. THIS PROBLEM OCCURS WHEN I START MY VEHICLE MORE OFTEN THAN NOT, ALTHOUGH IT HAS HAPPENED A FEW TIMES WHILE I WAS DRIVING. THE FIRST TIME IT OCCURRED, I WAS DRIVING ON THE FREEWAY, AND IT CAUSED MY VEHICLE TO LOSE POWER FOR ACCELERATION, PUTTING MY SON AND I IN A POTENTIAL SITUATION FOR A HIGH SPEED ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044052November 7, 2017
AIR BAGS
TAKATA RECALL , I LEAVE IN PUERTO RICO AND I DON'T HAVE OPTION IN PUERTO RICO TO REPLACE THIS ASUMPTION OF THE RECALL. I RECEIVED A LETTER OF THIS RECALL YESTERDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035068October 24, 2017
EXTERIOR LIGHTING:HEADLIGHTS
2011 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR REPAIRS FOR FAILED HEADLIGHT CONNECTORS. *LD THE CONSUMER STATED THE BULB NEEDED TO BE REPLACED 30 DAYS AFTER THEY WERE INSTALLED. THE FOG LIGHTS WOULD TURN AND OFF AS THE STEERING WHEEL WAS TURNED. UPDATED 10/24/2017*JS THE VEHICLE WAS REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032814October 10, 2017
UNKNOWN OR OTHER
TAKATA RECALL. I WAS DRIVING MY JEEP ON SEPTEMBER 9, 2017 AND JUST STOPPED ACCELERATING WHEN I WAS DRIVING. I WAS PUSHING THE GAS AND WAS STILL DECREASING IN SPEED. MY JEEP STOP IN THE MIDDLE OF THE HIGHWAY. A POLICE OFFICER AND THE FIREFIGHTER HAD TO PUSH MY VEHICLE OUT OF THE ROAD SO I WOULDN'T GET HIT. I WAS A SCARY EXPERIENCE FOR ME. THANK GOD MY GIRLS WASN'T IN THE CAR BUT MY SISTER AND NIECE WERE SO THIS ISSUE NEED TO BE ADDRESSED. MY JEEP IS CURRENTLY PARKED IN MY YARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022498September 10, 2017
AIR BAGS
"TAKATA RECALL" I RECEIVED A SAFETY RECALL LETTER ON MY JEEP AND WENT DOWN TO MY LITHIA JEEP OF RENO TO MAKE AN APPOINTMENT. I WAS TOLD I COULD NOT MAKE AN APPOINTMENT AT THIS TIME. I WAS TOLD THAT THEY ARE ONLY DOING 10 RECALLS A MONTH, AND THAT THERE ARE AT LEAST 100 PERSONS AHEAD OF ME. LITHIA JEEP OF RENO IS THE ONLY JEEP DEALERSHIP IN TOWN! I EXPRESSED SHOCKED THAT I WAS TO WAIT OVER 10 MONTHS ON A RECALL PART, AND THE SERVICE EMPLOYEE JUST SHRUGGED HIS SHOULDERS. THIS IS HIGHLY UNACCEPTABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022488September 9, 2017
POWER TRAIN
NUMERIOUS CVT TRANSMISSION FAILURE / OVERHEAT AT HIGHWAY SPEEDS, VERY UNSAFE DUE TO DECELERATION. STARTED IN AUG 2016 AND HAPPENS MONTHLY ANYTIME MORE THAN 45 MINUTES OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021034September 1, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2016. THE DEALER (DULUTH DODGE INC, 4755 MILLER TRUNK HWY, DULUTH, MN, 55811,) WAS NOTIFIED OF THE RECALL IN DECEMBER OF 2016 AND INFORMED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS CONTACTED IN APRIL OF 2017 AND THEY STATED THAT THE PART WAS STILL NOT AVAILABLE. THE DEALER WAS CONTACTED THE LAST WEEK IN AUGUST 2017 AND CONFIRMED THAT THEY HAD THE PART AVAILABLE AND SCHEDULED AN APPOINTMENT FOR SEPTEMBER 1ST 2017, WHEN THE CONTACT HAD ARRIVED THE DEALER APOLOGIZED THAT THEY NO LONGER HAD THE PART AND THAT THEY WOULD REORDER THE PART BUT IN THEIR NAME. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021057September 1, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STONERIDGE CHRYSLER JEEP DODGE, 2700 STONERIDGE DR, PLEASANTON, CA 94588(925) 479-9090) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY, AND INFORMED THE CONTACT THAT THE PARTS WERE RESTRICTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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