Jeep Patriot Complaints (2016)

459 consumer complaints on file.

#11023288September 13, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
STARTED JEEP AND ALL THREE LIGHTS PRESENTED ON THE PANEL (ELECTRONIC THROTTLE, ELECTRONIC STABILITY CONTROL, MALFUNCTION INDICATOR LIGHT). ATTEMPT TO DRIVE AND WOULD NOT MOVE PAST 2KRPM AND COMMENCED "STUTTERING" AND THEN STALLED. HAD CAR TOWED TO MECHANIC (MPG AUTOMOTIVE AND FERNIE'S AUTO) TO CONFIRM FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022379September 8, 2017
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING, THE ELECTRONIC THROTTLE, ELECTRONIC STABILITY CONTROL OFF, AND MALFUNCTION INDICATORS ILLUMINATED. ALSO, THE ENGINE STALLED AND LOST POWER. THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NO RECALL WAS ASSOCIATED WITH THE VEHICLE. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 35,790.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013697August 8, 2017
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE ATTEMPTING TO TURN INTO A PARKING LOT, THE CONTACT REMOVED HER FOOT FROM THE ACCELERATOR PEDAL TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE ACCELERATED AT RAPID SPEED WITHOUT WARNING. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE ACCELERATED FASTER. AS A RESULT, THE CONTACT CRASHED INTO A MEDICAL BUILDING AND INJURED ANOTHER PERSON. THE OTHER PERSON SUSTAINED BRUISING TO THE CHEST THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED AN INJURY TO THE LEFT ARM THAT REQUIRED MEDICAL ATTENTION. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO KLAMATH FALLS HONDA (2810 WASHBURN WAY, KLAMATH FALLS, OR 97603 (541) 205-4917), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11012865August 4, 2017
POWER TRAIN, SEAT BELTS, VEHICLE SPEED CONTROL
SHIFTS FROM D TO 1ST ON ITS OWN: FROM A STOP, THE 2016 JEEP PATRIOT SEMI-AUTOMATIC TRANSMISSION DROPS TO FIRST GEAR ON ITS OWN. THERE IS NO INDICATION UNTIL THE DRIVER HAS PULLED INTO TRAFFIC AND HAS NO ACCELERATION POWER. THE DASH LIGHT INDICATES THE VEHICLE IS IN 1ST GEAR, BUT THE DRIVER WAS NOT EXPECTING THIS AND MUST EITHER GUN THE ENGINE AND TAKE RPMS OFF THE CHART TO AVOID A CRASH FROM ONCOMING VEHICLES, OR MANUALLY SHIFT THE VEHICLE TO N OR P AND THEN RETURN TO D FOR A TYPE OF "RESET". THE ISSUE IS INTERMITTANT. THE DEALERSHIP WHERE WE BOUGHT THE VEHICLE CANNOT REPLICATE THE PROBLEM (IN TO SHOP 3X FOR THIS ISSUE). THEY REPLACED THE STICK SENSOR AND OPENED TWO SEPARATE STARON PACKS WITH JEEP ENGINEERS. BUT THE PROBLEM CONTINUES. I SUSPECT ITS TRANSMISSION ($$) RELATED OR ELECTRICAL ($$). MOVING ON TO NEW DEALERSHIP SERVICE. FINGERS CROSSED. CRUISE CONTROL: WHEN CRUISE ENGAGED AT 70-75 MPH ON OPEN HWY, HAD TO SLOW FOR TRAFFIC. SPEED DROPPED DOWN TO ABOUT 60-65. WHEN REENGAGED CRUISE, THE VEHICLE ACCELERATED UNCONTROLLABLY--RPMS SHOT THROUGH THE ROOF. HAD TO TAP THE BREAKS TO DISENGAGE CRUISE AND WHOLE FAMILY EXPERIENCED A HARD LURCH. REPORTED ISSUE TO JEEP SERVICE AS PERHAPS RELATED TO ISSUE WITH DOWNSHIFTING TO FIRST. RESPONSE WAS THAT THIS WAS NORMAL. SEATBELTS: WHEN A PERSON WEIGHING MORE THAN 230LBS SITS IN THE FRONT SEATS, THE SEAT BELT WARNING SOUND DINGS AS IF THE BELT IS NOT ENGAGED. THE DEALERSHIP REPLACED SENSORS IN BOTH FRONT SEATS. PROBLEM RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005900July 17, 2017
UNKNOWN OR OTHER
WHILE DRIVING AT 10 MPH ON TRAFFIC ENTERING THE UNIVERSITY THE STEERING GRADUALLY BECAME STIFFER, UNTIL THE ENGINE SUDDENLY TURNOFF BY ITSELF, LOOSING ALL THE CONTROLS OF THE CAR. NO SENSORS OR SAFETY LIGHTS WENT ON AT THE TIME OF THE INCIDENT. AFTER A FEW MINUTES I TURNED THAT CAR BACK ON AND EVERYTHING WAS IN WORKING ORDER. I CALLED THE ROAD ASSISTANCE AND INFORMED THE DEALER SINCE THE CAR WAS SERVICED BACK ON FEBRUARY 23, 2017 DUE TO A SAFETY RECALL NOTICE S89 - CRANKSHAFT CAMSHAFT SENSOR, AT A HIGHER SPEED THIS INCIDENT COULD HAVE RESULTED IN A MAYOR COLLISION. THE SERVICE DEPARTMENT OF BENITEZ CHRYSLER IS EVALUATING THE CAUSE. SO FAR THE DIAGNOSTICS INDICATE A STOP LAND SWITCH FAILURE AT THE BREAK. I INDICATED THAT THEY HAVE TO CALL CHRYSLER AND ODI-NHTSA IN ORDER TO REPORT THE INCIDENT AND LOOK FOR GUIDANCE, SINCE I WILL NOT EXPOSE ANY LIFE ON A NEW CAR UNRESOLVED SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994152June 9, 2017
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNED A 2016 JEEP PATRIOT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER. THE POWER STEERING FUNCTION BECAME INOPERABLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A MINOR ANKLE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MENTIONED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING) CONTRIBUTED TO THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS NOT BEING DRIVEN AT A SPEED THAT WOULD FACILITATE THE DEPLOYMENT OF THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. ..UPDATED 07/31/17 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991402May 24, 2017
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACT AT 520-258-6076 AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 07/21/17 *BF THE CONSUMER STATED THE DEALER/MANUFACTURER REFUSED TO SEND THE AVAILABLE PARTS TO A DEALER THAT IS CLOSER IN ORDER FOR THE REPAIR TO BE COMPLETED. UPDATED 07/25/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991227May 23, 2017
STEERING
WILE DRIVING ONCE REACHING 60 MILES THE CAR WILL SVERE TO THE RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986247May 17, 2017
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986266May 17, 2017
STEERING
WHEN YOU DRIVE WITH THE STEERING WHEEL STRAIGHT THE JEEP PULLS TO THE RIGHT. SO IF YOU WANT TO GO STRAIGHT YOU MUST TURN THE WHEEL TO THE LEFT. WAS TOLD ALL THE PATRIOTS DO THIS DUE TO THE TRANSMISSION. IF THAT'S THE CASE I WOULD LIKE THIS ISSUE TO BE FIXED CAUSE I BELIEVE THAT'S A SCAM MAKING PEOPLE BELIEVE IT'S A GOOD VECHILE KNOWING THERE IS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983094May 2, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
ON 4/12/17 AT APPROXIMATELY 5:30 PM I WAS DRIVING MY JEEP OF 11,000 MILES ON IT. STILL A NEW CAR. IT STARTED RUNNING AS IF LOOSING POWER. I PULLED OFF OF HIGHWAY TO SEE WHAT WAS HAPPENING. I PULLED HOOD RELEASE IT DID NOT OPEN. I LOOKED UNDER JEEP TO ATTEMPT TO GET HOOD OPEN AS AN POLICE OFFICER PULLED UP BESIDE CAR TO SEE IF I WAS OK. AS HE BEGAN TO ASK THIS AND I TURNED TO REPLY. CAR BURST INTO FLAMES. OFFICER ATTEMPTED TO USE FIRE EXTINGUISHER BUT IT DID NOT HELP AND BY THE TIME FIRE DEPARTMENT ARRIVED IT WAS A TOTAL LOSS. FIRE RAGED SO HOT IT MELTED THE FRONT SEAT HEAD RESTS AND THE ENTIRE FRONT OF JEEP IS GONE. PERHAPS BY PULLING OVER IS THE ONLY REASON I AM STILL ALIVE. I HAVE A LOT OF DOCUMENTS AND PICTURES. IN THESE DOCUMENTS I HAVE WORD FOR WORD OF CHRYSLER JEEP REFUSING TO DO AN INVESTIGATION ON WHY THIS CAR BURNED..
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10972289April 13, 2017
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO CALL ANOTHER DEALER LOCATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967217March 20, 2017
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE) REGARDING THE CRANKSHAFT; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957707February 28, 2017
AIR BAGS
AIR BAGS DIDN'T DEPLOY HIT TWO GROWN HORSE'S HIT IN FRONT OF 2016 JEEP PATRIOT TOTALED JEEP PATRIOT 2016. SURE THIS IS A RECALL THAT NEEDS REPORTED AND COMPLAINT FILED AGAINST MAKER OF AIRBAG MANUFACTURER ACCIDENT HAPPENED 11/10/2016 @ 6:15PM ON STERN'S RD OAKDALE,CA95361 I COULD HAVE BEEN KILLED BUT WHIPLASH MEDICAL TREATMENT DONE AND CONTINUE TREATMENT FOR THE REST OF LIFE WITH NO TREATMENT STOP DRIVING DOWN STERN'S RD AT NIGHT TWO HORSE'S RAN OUT IN FRONT OF JEEP KILLING ONE MAJOR INJURY TO OTHER! PLEASE CONTACT ME ASAP AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10945845January 17, 2017
AIR BAGS, UNKNOWN OR OTHER
AIRBAG, AIRBAG SENSOR AIRBAG MODULE UPDATED 03/16/17*LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10945334January 14, 2017
AIR BAGS, STRUCTURE:BODY, SEATS
NOT SURE IF TAKATA INFLATORS ARE INVOLVED. ON THURSDAY 1/12/2017, I WAS STOPPED ON THE FREEWAY AND WAS REAR-ENDED BY A SEMI TRUCK WHICH DIDN'T STOP GOING APPROXIMATELY 35 MPH. IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME WHICH WAS A CAR LENGTH AWAY. THE SEAT BROKE BACKWARDS, THE HEADREST BROKE OFF COMPLETELY AND I HIT THE REAR VEIW MIRROR BREAKING IT OFF. NONE OF THE 6 AIRBAGS IN THE VEHICLE DEPLOYED,
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10937234December 23, 2016
SEAT BELTS
THE SEAT BELT SENSOR DOES NOT PROPERLY DISENGAGE. WHEN I PULL THE SEAT BELT ABOUT 1 TO 2 INCHES THE SENSOR ON THE DASH GOES OFF. I HAVE BEEN WORKING WITH THE DEALERSHIP BUT ALSO WANTED TO REMOVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936504December 20, 2016
STEERING
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT THE STEERING COLUMN SWAYED AND JERKED INDEPENDENTLY. IN ADDITION, THE FRONT END OF THE VEHICLE SHOOK. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS PERFORMING AN INTERNAL INVESTIGATION REGARDING THE STEERING FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700. ...UPDATED 05/19/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936172December 19, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT VEERED AND CRASHED THE FRONT PASSENGER SIDE OF THE VEHICLE INTO THE REAR DRIVER SIDE OF A PARKED VEHICLE. THE CONTACT SUSTAINED A CONCUSSION, FRACTURED NOSE, AND A BUSTED LIP THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WOULD NEED SURGERY IN THE FUTURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP WHERE IT WAS INSPECTED AND DETERMINED THAT THE RATE OF DECELERATION NECESSARY TO ENGAGE THE AIR BAG SYSTEM WAS NOT PRESENT DURING THE COLLISION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. UPDATED 04/05/17*LJ *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10936113December 18, 2016
STEERING
CONSTANTLY DRIFTING TO THE RIGHT ,AT DEALER SHIP 9 TIMES FOR SAME PROBLEM ,AND NOTHING IS DONE ,PROBLEM HAS BEEN GOING ON SINCE CAR WAS NEW ,CURRENTLY TRYING TO GET CAR LEMON LAWED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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