Jeep Patriot Complaints (2012)

354 consumer complaints on file.

#11004220July 11, 2017
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT STATED THAT THE TRANSMISSION FAILED WHILE DRIVING 70 MPH. THE VEHICLE DECELERATED AND CAUSED THE LIMP MODE TO ACTIVATE. THE CONTACT WAS ABLE TO COAST ONTO THE ROAD SHOULDER. AFTER WAITING A FEW MINUTES, THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO SKYLAND CHRYSLER JEEP DODGE (255 SMOKEY HIGH PARK LAND, ASHVILLE NC 28806 PHONE (828-667-5213)) FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE COULD NOT BE LOCATED. THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004353July 11, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FERRAIRO CHRYSLER DEALER PROVIDED THE CONTACT WITH AN APPOINTMENT IN JULY; HOWEVER, THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003130July 5, 2017
SEAT BELTS, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT CALLED THE FCA AT 800-853-1403. THE FCA STATED THAT THE LAUNCH DATE WAS SOMETIME IN JUNE. WHEN THE CONTACT CALLED BACK ON JULY 5, 2017, HE WAS INFORMED THAT THE LAUNCH WOULD BE SOMETIME IN AUGUST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003141July 5, 2017
AIR BAGS, SEAT BELTS
A RECALL WAS ISSUED IN SEPTEMBER OF 2016 THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS. THIS IS AN UNACCEPTABLE LENGTH OF TIME. I WAS ALREADY CONTACTED BY CHRYSLER AND THEY ASSURED ME THE PARTS WOULD BE AVAILABLE BY JUNE BUT THAT HAS ALREADY PASSED. ONE WAY OR ANOTHER I SHOULD NOT HAVE TO DRIVE A CAR, POTENTIALLY, WITH FAULTY AIRBAGS OR SEATBELTS FOR A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002121June 29, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT LEASED A 2012 JEEP PATRIOT. THE CONTACT INQUIRED ABOUT PURCHASING THE VEHICLE FROM THE LEASING COMPANY, BUT WAS DENIED BECAUSE IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL THE THIRD QUARTER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002122June 29, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT LEASED A 2012 JEEP PATRIOT. THE CONTACT INQUIRED ABOUT PURCHASING THE VEHICLE FROM THE LEASING COMPANY, BUT WAS DENIED BECAUSE IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL THE THIRD QUARTER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001363June 26, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT CALLED THE FCA AT 800-853-1403. THE FCA STATED THAT THE LAUNCH DAY WAS JUNE 1. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995576June 16, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. WHILE DRIVING 40 MPH, THE ENGINE STALLED WITHOUT WARNING. A LOCAL DEALER (TUNKHANNOCK AUTO MART LOCATED AT 509 JOSEPH HUNTER HIGHWAY TUNKHANNOCK, PA 18857 877-816-4325) WAS CALLED, BUT FAILED TO RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 71,044.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994648June 13, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FIRESTONE OF LUBBOCK, TEXAS WHERE IT WAS DETERMINED THAT THE FUEL TRANSFER TUBE DID NOT BRING FUEL INTO THE MAIN FUEL TANK, WHICH CAUSED THE VEHICLE TO RUN OUT OF FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993995June 8, 2017
WHEELS
THE VEHICLE WAS STATIONARY IN MY DRIVEWAY WHEN I NOTICED THAT MY TIRE,ON THE DRIVER'S SIDE, WAS SEPARATING DOWN THE MIDDLE OF THE TIRE. I BROUGHT MY CAR TO FIRESTONE SO THAT MY TIRE COULD BE INSPECTED. ONCE INSPECTED BY ONSITE WORKERS, THEY TOLD ME THAT THE TIRE HAD FAILED AND THAT I NEEDED A NEW ONE. I AM ATTACHING PICTURES TO SHOW HOW MY TIRE SEPARATED. I STILL HAVE MY TIRE SO THAT I CAN SEND IT IN FOR FIRESTONE TO FURTHER INVESTIGATE THE TIRE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994004June 8, 2017
TIRES
ON MAY 14, 2017 I WALKED OUTSIDE TO MY PARKED CAR IN THE DRIVEWAY AND NOTICED THAT THE TIRE ON THE DRIVER'S SIDE WAS SEPARATING DOWN THE MIDDLE. I IMMEDIATELY DROVE TO FIRESTONE, WITH CAUTION AND LOW SPEED, AND GOT IT INSPECTED. ONCE INSPECTED BY ONSITE WORKERS, THEY TOLD ME THAT THE TIRE HAD FAILED AND THAT I WOULD NEED A NEW ONE. I AM CONCERNED BECAUSE I PURCHASED A PACKAGE AT FIRESTONE WITH FOUR TIRES AND I AM WORRIED THAT THIS WILL HAPPEN TO THE REST OF MY TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993374June 6, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT IT WAS UNKNOWN WHEN THE PARTS WOULD BE AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992697June 1, 2017
AIR BAGS, SEAT BELTS
TAKATA RECALL, IN REFERENCE TO THE OCCUPANT RESTRAINT CONTROLLER, I HAVE BEEN GIVEN THE RUN AROUND WHEN I CALL CONCERNING THIS ISSUE. AM CONCERNED THEY WILL SELF DEPLOY, OR NOT DEPLOY. HAVE SIGNED UP FOR NOTIFICATIONS FOR REPLACEMENT PARTS, AND HAVE GIVEN THE DEALERSHIP TO DO THE WORK. TO DATE NOT A WORD ABOUT MY ISSUES OR RECALL NOTIFICATIONS, AND IT'S BEEN VERY UPSETTING. I WORRY EVERY TIME I GET BEHIND THE WHEEL, OR HAVE A PASSENGER IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983347May 3, 2017
ENGINE, FUEL/PROPULSION SYSTEM
I WAS PULLING OUT OF A PARKING LOT ONTO A BUSY STREET. I PUT MY FOOT ON THE ACCELERATOR TO GAIN SPEED AND THERE WAS NO RESPONSE. I COULD NOT ACCELERATE. THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO TURN THE CAR OFF AND BACK ON AND WAS THEN ABLE TO ACCELERATE. I HAD THE CAR TOWED TO THE DEALERSHIP. THE DEALERSHIP HAD THE CAR FOR A WEEK AND SAID THE CAR WAS FIXED WITHOUT GIVING MUCH OF AN EXPLANATION. I HAD THE CAR BACK FOR 2 DAY AND IT HAPPENED TO ME AGAIN TWICE. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY HAVE HAD IT FOR AN ADDITIONAL WEEK WITH NO DIAGNOSIS. THEY SAY THEY HAVE NOT BEEN ABLE TO GET THE CAR TO REPLICATE THE ISSUE. I AM CONCERNED TO DRIVE THE CAR AS THIS HAS HAPPENED TO ME ON THREE OCCASIONS ON BUSY STREETS AND IT IS VERY DANGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983031May 2, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS AND SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THERE WAS NO SOLUTION NOR RELEASE DATE FOR THE REPAIRS PER THE MANUFACTURER CASE NUMBER: 31402479. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981723May 1, 2017
AIR BAGS, SERVICE BRAKES, ENGINE
TOTAL TIPM FAILURE, WITH ENGINE, BRAKES, STEERING, AIRBAGS FAILING ALL AT ONCE, WITH NO WARNING, IN TRAFFIC. 87 YR. OLD WITH NEAR FATAL BREAKDOWN. CONTACTED JEEP, SENT IN DOCUMENTATION, TOLD 6 MTHS. FOR REIMBURSEMENT, THEN REFUSED BECAUSE VIN DID NOT MATCH RECALL LIST. PART WAS BACKORDERED BECAUSE OF MASS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979774April 21, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT WAS UNABLE TO ASSIST AS PARTS WERE NOT AVAILABLE. THE DEALER ALSO STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979159April 18, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972052April 12, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972118April 12, 2017
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. WHILE DRIVING 70 MPH, THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE ENGINE STALLED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED THE VEHICLE AFTER A FEW MINUTES. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE DEALER WAS NOT SUPPOSED TO REPLACE THE TRANSMISSION FLUID. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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