Jeep Grand Cherokee Service Bulletins (2017)

352 manufacturer communications on file.

May 8, 2019•Document ID: 10162468
Service Bulletin/Repair Instructions
SERVICE BRAKES, HYDRAULIC; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Mfr Comm. #:
9004078
Date Added:
July 15, 2019
Manufacturer:
JEEP
Summary
ROTOR, Brake For Grand Cherokee (WK) with BR2 or BR3 Sales Codes, you MUST replace both Front and Rear rotors. Order (2) 68035012A$ and order (2) 68035022A$ Durango (WD) only requires Front Rotors - order (2) 68240046A$
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10162468-0001.pdf↗
November 8, 2017•Document ID: 10217457
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; VISIBILITY
Mfr Comm. #:
9003795
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
Motor, Windshield Wiper For Jeep Grand Cherokee, Dodge Durango, Chrysler 300, Dodge Charger, and Dodge Challenger that exhibit a non-functional Windshield Wiper Motor, replace the entire wiper module and contact FCA Current Production Quality at (248) 613-7591. If no response within 15 minutes, proceed with repair.
Associated Products (5)
2017 Dodge Charger 2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Chrysler 300 2016 Dodge Challenger
Associated Documents
- Download MC-10217457-0001.pdf↗
November 8, 2017•Document ID: 10217451
Service Bulletin/Repair Instructions
SERVICE BRAKES
Mfr Comm. #:
9003293
Date Added:
August 8, 2022
Manufacturer:
FIAT
Summary
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Associated Products (54)
2018 Alfa Romeo 4C 2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Chrysler Town and Country 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Fiat 124 Spider 2018 Fiat 500 2018 Fiat 500X 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Patriot 2018 Jeep Renegade 2018 Jeep Wrangler+ 34 more
Associated Documents
- Download MC-10217451-0001.pdf↗
November 8, 2017•Document ID: 10216116
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT; VISIBILITY
Mfr Comm. #:
9003795
Date Added:
July 25, 2022
Manufacturer:
CHRYSLER
Summary
Motor, Windshield Wiper For Jeep Grand Cherokee, Dodge Durango, Chrysler 300, Dodge Charger, and Dodge Challenger that exhibit a non-functional Windshield Wiper Motor, replace the entire wiper module and contact FCA Current Production Quality at (248) 613-7591. If no response within 15 minutes, proceed with repair.
Associated Products (5)
2017 Dodge Charger 2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Chrysler 300 2016 Dodge Challenger
Associated Documents
- Download MC-10216116-0001.pdf↗
November 8, 2017•Document ID: 10216110
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Mfr Comm. #:
9003293
Date Added:
July 25, 2022
Manufacturer:
ALFA
Summary
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Associated Products (54)
2018 Alfa Romeo 4C 2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Chrysler Town and Country 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Fiat 124 Spider 2018 Fiat 500 2018 Fiat 500X 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Patriot 2018 Jeep Renegade 2018 Jeep Wrangler+ 34 more
Associated Documents
- Download MC-10216110-0001.pdf↗
October 27, 2017•Document ID: 10224953
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
0805317REVC
Date Added:
October 31, 2022
Manufacturer:
CHRYSLER
Summary
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 only). Poor or no connection to cellular network. ?Charge Complete? notification is not received (RU PHEV only). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Enhanced Voice recognition (VR) performance. Improved tuner performance. Human Machine Interface (HMI) improvements. Satellite radio reception improvements.
Associated Products (11)
2017 Chrysler 200 2017 Chrysler Pacifica 2017 Dodge Durango 2017 Dodge Viper 2017 Jeep Cherokee 2017 Jeep Grand Cherokee 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500
Associated Documents
- Download MC-10224953-0001.pdf↗
October 25, 2017•Document ID: 10224902
Service Bulletin/Repair Instructions
BACK OVER PREVENTION: CAMERA SYSTEM
Mfr Comm. #:
9003718
Date Added:
October 31, 2022
Manufacturer:
DODGE
Summary
Rear View Camera In the case for inoperative camera, radio screen is blue or black in reverse mode. Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am - 4pm. If you do not get a response within 15 minutes continue with the normal diagnostic procedure. Before replacing the camera, please disconnect and clean harness and camera connector. Clean & dry both connectors. If replacing the camera, please replace wire harness also and return parts to QEC.
Associated Products (5)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500
Associated Documents
- Download MC-10224902-0001.pdf↗
October 19, 2017•Document ID: 10224943
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Mfr Comm. #:
0805717
Date Added:
October 31, 2022
Manufacturer:
JEEP
Summary
RG3 or RG4 Radio Enhancements This bulletin involves reprogramming the RG3 or RG4 radio with the latest available software. The following software enhancement is available:The activation of Uconnect LIVE Services(Sales Code RTG). In addition the customer may describe one of the following:HVAC temperature out of sync with radio display(KL Vehicles Only). Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. Some Uconnect App remote commands do not execute with the vehicle. Display goes blank or black. Radio locks up. Cyrillic keyboard missing in phone book. German translation issues. Bluetooth fixes for "loading hands free" message. Wrong speed limit displayed on navigation speed camera indication.
Associated Products (2)
2017 Jeep Cherokee 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10224943-0001.pdf↗
October 18, 2017•Document ID: 10226284
Service Bulletin/Repair Instructions
VISIBILITY/WIPER; VISIBILITY
Mfr Comm. #:
Parts-1
Date Added:
November 21, 2022
Manufacturer:
DODGE
Summary
Motor, Windshield Wiper.
Associated Products (5)
2017 Dodge Charger 2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Challenger 2016 Dodge Charger
Associated Documents
- Download MC-10226284-0001.pdf↗
October 18, 2017•Document ID: 10224898
Service Bulletin/Repair Instructions
POWER TRAIN; ENGINE AND ENGINE COOLING
Mfr Comm. #:
9003704
Date Added:
October 31, 2022
Manufacturer:
JEEP
Summary
Trans Oil Pan, Heater Tube or O-ring, Heater Applies to vehicles equipped with 8 speed transmissions only; If you have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. If you have a leak concern please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. See your parts specialist for the proper gasket for the repair.
Associated Products (22)
2017 Dodge Charger 2017 Dodge Durango 2017 Jeep Grand Cherokee 2017 Ram 1500 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Jeep Grand Cherokee 2016 Ram 1500 2015 Chrysler 300 2015 Dodge Challenger 2015 Dodge Charger 2015 Dodge Durango 2015 Jeep Grand Cherokee 2015 Ram 1500 2014 Chrysler 300 2014 Dodge Challenger 2014 Dodge Charger 2014 Dodge Durango+ 2 more
Associated Documents
- Download MC-10224898-0001.pdf↗
October 12, 2017•Document ID: 10224936
Service Bulletin/Repair Instructions
BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT:ELECTRICAL
Mfr Comm. #:
0805317
Date Added:
October 31, 2022
Manufacturer:
RAM
Summary
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 only). Poor or no connection to cellular network. ?Charge Complete? notification is not received (RU PHEV only). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Fix for radio loses time. Enhanced Voice recognition (VR) performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Human Machine Interface (HMI) improvements. Satellite radio reception improvements.
Associated Products (11)
2017 Chrysler 200 2017 Chrysler Pacifica 2017 Dodge Durango 2017 Dodge Viper 2017 Jeep Cherokee 2017 Jeep Grand Cherokee 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500
Associated Documents
- Download MC-10224936-0001.pdf↗
September 23, 2017•Document ID: 10121814
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
18-024-17 REV. C
Date Added:
November 3, 2017
Manufacturer:
DODGE
Summary
Flash: Powertrain Diagnostic and System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one of the following DTCs have been set:P0556 - Brake Booster Pressure Sensor Circuit Performance. P040B - Exhaust Gas Recirculation Temperature Sensor 1 Circuit Performance(3.6L Only). U1424 - Implausible Engine Torque Signal Received(2017 MY Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open(3.6L Only). P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation(3.0L and 3.6L Only). The following DTCs have been changed from a one trip fault to a two trip fault for(3.0L and 3.6L Only):P0335 - Crankshaft Position Sensor Circuit. P0339 - Crankshaft Position Sensor Intermittent. P0340 - Camshaft Position Sensor Circuit - Bank 1 Sensor 1. P0344 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 1. P0365 - Camshaft Position Sensor Circuit - Bank 1 Sensor 2. P0369 - Camshaft Position Sensor Intermittent - Bank 1 Sensor 2. P0345 - Camshaft Position Sensor Circuit - Bank 2 Sensor 1. P0349 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 1. P0390 - Camshaft Position Sensor Circuit - Bank 2 Sensor 2. P0394 - Camshaft Position Sensor Intermittent - Bank 2 Sensor 2. In addition, customers may experience one of the following conditions:A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light(3.6L Only). Other enhancements included in this update:Improvements to vehicle drivability during a cam or crank sensor MIL condition(2017 MY Only). Improved knock sensor performance.
Associated Products (4)
2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10121814-0001.pdf↗
September 20, 2017•Document ID: 10121751
Service Bulletin/Repair Instructions
ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Mfr Comm. #:
9003533
Date Added:
November 3, 2017
Manufacturer:
JEEP
Summary
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
Associated Products (5)
2017 Chrysler Pacifica 2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango 2016 Jeep Grand Cherokee
Associated Documents
- Download MC-10121751-0001.pdf↗
September 14, 2017•Document ID: 10121795
Service Bulletin/Repair Instructions
STRUCTURE; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM
Mfr Comm. #:
08-079-17 REV. A
Date Added:
November 3, 2017
Manufacturer:
JEEP
Summary
Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latestavailable software. The customer may describe that the Pitch and Roll information does not appear in the radio screen.
Associated Products (1)
2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10121795-0001.pdf↗
September 12, 2017•Document ID: 10121789
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:HORN
Mfr Comm. #:
08-089-17
Date Added:
November 3, 2017
Manufacturer:
JEEP
Summary
Horn Replacement This bulletin involves replacing both the high and low note horns with the horn electrical connectors. Some customers may comment that their horn sounds muffled.
Associated Products (1)
2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10121789-0001.pdf↗
September 8, 2017•Document ID: 10121784
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
08-028-17 REV. B
Date Added:
November 3, 2017
Manufacturer:
DODGE
Summary
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Associated Products (42)
2017 Chrysler 200 2017 Chrysler Pacifica 2017 Dodge Durango 2017 Dodge Viper 2017 Jeep Cherokee 2017 Jeep Grand Cherokee 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2016 Chrysler 200 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Dodge Viper 2016 Jeep Cherokee 2016 Jeep Grand Cherokee 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500+ 22 more
Associated Documents
- Download MC-10121784-0001.pdf↗
September 7, 2017•Document ID: 10121783
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
21-009-17 REV. E
Date Added:
November 3, 2017
Manufacturer:
DODGE
Summary
Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) withthe latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find the following Diagnostic Trouble Codes (DTC) set in the PCM memory:U0401-00 - Implausible Data Received From ECM/PCM (Sales Code ERC only). In addition some customers may experience one or more of the following condition:Poor shift quality on coast-down shifts (bumps) (Sales Code EZH only). During an engine limp mode condition, the transmission remains in a fixedgear. The following software enhancements are also available:Start Stop quality enhancement (WK with Sales Code ERC only). Transmission shift quality enhancement.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10121783-0001.pdf↗
September 6, 2017•Document ID: 10121747
Service Bulletin/Repair Instructions
ENGINE
Mfr Comm. #:
9002831
Date Added:
November 3, 2017
Manufacturer:
DODGE
Summary
Water Pump, Idler Pulley If replacing the water pump or Idler Pulley for a chirp, squeal or NVH, please contact either: Ron Dallison cell: (248) 292-9510 [email protected] Chris Riddick cell: (248) 434-3628 [email protected] Joe Lovell cell: (734) 309-6467 [email protected] Engineering is seeking audio recordings of the concern in an effort to root cause and make necessary improvements to future pumps. Please email any audio recording or documentation of when/where/how the pump, or Idler Pulley makes noise to the above emails. If the dealer is located in the Detroit Metro Area, Engineering may send a representative to review with technician. Any information is appreciated. If a response is not received within 15 mins , then proceed with the necessary repair.
Associated Products (4)
2017 Chrysler Pacifica 2017 Dodge Durango 2017 Jeep Grand Cherokee 2016 Dodge Durango
Associated Documents
- Download MC-10121747-0001.pdf↗
September 6, 2017•Document ID: 10121744
Service Bulletin/Repair Instructions
VISIBILITY:REARVIEW MIRRORS/DEVICES
Mfr Comm. #:
9003718
Date Added:
November 3, 2017
Manufacturer:
DODGE
Summary
Rear View Camera Before proceeding with the normal procedure call Ali Ikram at (248) 576-9265 Mon- Fri between 8 am - 4pm. If you do not get a response within 15 minutes continue with the repair. Make sure that connector is inserted properly. If there is a need to replace camera. In case of bad wire harness. Replace the harness and have it sent back to QEC.
Associated Products (2)
2017 Dodge Durango 2017 Jeep Grand Cherokee
Associated Documents
- Download MC-10121744-0001.pdf↗
September 6, 2017•Document ID: 10121742
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT
Mfr Comm. #:
9003723
Date Added:
November 3, 2017
Manufacturer:
DODGE
Summary
Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.
Associated Products (27)
2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot 2017 Jeep Renegade+ 7 more
Associated Documents
- Download MC-10121742-0001.pdf↗

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