Jeep Commander Complaints (2008)

437 consumer complaints on file.

#10758698August 23, 2015
ELECTRICAL SYSTEM
MY JEEP SEEMS TO MATCH UP TO A VERY COMMON PROBLEM RELATED TO A TOTAL INTERGRATED POWER MODULE. THE PROBLEM IS SO INTERMITTENT THAT BASICALLY EVERYTHING MECHANICAL AND ELECTRICAL HAS BEEN REPLACED. THE TIPM IS MY NEXT REPLACEMENT. I HAVE FREAKY ISSUES WITH MY VERY CLEAN JEEP COMMANDER 2008 LIMITED 5.7L HEMI. ITS ABSOLUTELY CRAZY WHAT HAS BEEN REPLACED. I WOULD NEVER RECOMMEND A JEEP PRODUCT AS THIS ISSUE SEEMS TO BE KNOWN BUT DUE TO COST JEEP BASICALLY DENIES THE ISSUE. MY VEHICLE WOULD BE THE POSTER VEHICLE FOR A CLASS ACTION LAWSUIT AND JEEP NEEDS TO FIX THIS AS THIS IS NOT RIGHT. WAY TOO MUCH MONEY IS BEING PAID OUT FOR REPAIRS THAT DO NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750302August 21, 2015
ELECTRICAL SYSTEM
I HAD MY VEHICLE TOWED TO SOUTHFIELD CHRYSLER ON 3/1/2015., THE NEXT DAY I SPOKE WITH A SERVICE REPRESENTATIVE ASKED NATURE OF PROBLEM THE VEHICLE NEVER GOT LOOKED AT UNTIL 3-4 DAYS LATER AND WAS TOLD THAT THE WIN MODULE " WAS NOT RESPONDING" THAT VEHICLE WOULD START THEN SHUT OFF INTERMITTENTLY. HE STATED THAT THE PROBLEM WAS "NOT" PART OF THE RECALL, AND THE MODULE ITSELF WAS BAD AND THAT THE "SWITCH ITSELF IS THE PART BEING RECALLED." WHEN I QUESTIONED HIM ON THIS AFTER I FOUND ONLINE THAT A WOMAN IN CHICAGO HAD EXPERIENCED THE SAME ISSUE. I WAS INSTRUCTED I COULD CONTACT CHRYSLER ASSISTANCE LINE TO SEE IF THE ITEM WAS COVERED UNDER THE RECALL AND HE WOULD ALSO CHECK WITH THE SERVICE MANAGER BUT THAT NEVER HAPPENED WHEN I SPOKE WITH THE SERVICE MANAGER HE HAD NO KNOWLEDGE OF WHO I WAS...AFTER 9 DAYS OF THE VEHICLE BEING IN THERE POSSESSION IT WAS REPAIRED AND WAS CHARGED A TOTAL OF $608.99 NOT INCLUDING THE COST OF RENTAL FOR THE 9 DAYS. DEALER DID NOT OFFER ANY TYPE OF REIMBURSEMENT OR RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749556August 18, 2015
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE RELOCATING AND DRIVING ON A MAJOR INTERSTATE HIGHWAY, THE PRE-OWNED VEHICLE WITH 87,684 AT TIME OF PURCHASE, THE 4 WHEEL DRIVE SYSTEM CAME ON BY ITSELF AND STAYED IN HIGH AND IS STILL IN HIGH AND IF THE VEHICLE IS DRIVEN WILL NEED TO BE DISCONNECTED. THE POWER STEERING LOCKED, SHREDDED BELTS. THEN, THE ENGINE RAN HOT FOR NO MORE THAN A MILE ON AN INTERSTATE HIGHWAY WITH NO WARNING. DUE TO THE POWER STEERING LOCKING UP, COMBUSTION CAUSED HEAD GASKET PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749032August 17, 2015
ENGINE
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747936August 11, 2015
UNKNOWN OR OTHER
I RECEIVED A RECALL ON MY 08 COMMANDER LAST OCTOBER AND HAVE WAITED FOR AN UPDATE. THE KEY STICKS IN THE IGNITION, WILL NOT LET LOOSE AND STAYS RUNNING. I HAD IT DIAGNOSED MAY 2015 PER REQUEST OF THE JEEP CUSTOMER CARE AND HAVE SPOKEN WITH JEEP CARE AND CUSTOMER SERVICE MULTIPLE TIMES SINCE THEN. AFTER THE DIAGNOSTIC IN STERLING CO THEY TALKED TO JEEP AND IT WAS DECIDED IT IS THE RECALL HOWEVER THERE IS NO SOLUTION. I EXPLAINED THE ISSUE IS GETTING WORSE AND WE HAVE 3 KIDS WE TRANSPORT THIS IS NOT A SAFE VEHICLE. I WAS TOLD THERE WAS A PRIORITY EMAIL SENT AND I WOULD GET A LOANER OR A SOLUTION SINCE THE VEHICLE IS UNSAFE. SINCE THEN I HAVE BEEN HUNG UP ON OVER 4 TIMES FROM JEEPS CUSTOMER CARE AND HAVE BEEN TOLD MY "AGENT" WOULD LIKE ANOTHER DIAGNOSTIC AT NO COST TO ME. I HAVE NOT RECEIVED ANY CALLS BACK FROM MY DESIGNATED AGENT WITH JEEP AND CONTINUE TO BE TOLD BY CUSTOMER CARE THAT THEY ARE SORRY BUT THERE IS NO PARTS AVAILABLE TO FIX THE IGNITION SWITCH. I CALLED 877-426-5337 FOR THE CUSTOMER SERVICE AS WELL AS OTHER NUMBERS GIVEN TO ME. THE JEEP WAS DIAGNOSED AT WOLF AUTO 970-522-0864. ALL I HAVE ASKED FOR IS A WAY TO MAKE THE VEHICLE SAFE AND FOR US TO BE ABLE TO DRIVE IT. IT HAS COME TO A POINT WHERE WE TRY NOT TO TAKE IT ANYWHERE BECAUSE WE DON'T KNOW IF THE KEY WILL COME OUT OR NOT. JEEP CUSTOMER SERVICE HAS BEEN VERY POOR WITH THEIR ASSISTANCE AND KEEP PUTTING ME ON THE BACK BURNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746799August 6, 2015
ELECTRICAL SYSTEM
THE IGNITION SWITCH STARTED TO MAKE A CLICKING NOISE WHILE DRIVING. WHEN I TURN THE IGNITION OFF IT WILL NOT TURN ALL THE WAY OFF AND THE KEY OR FOBIK GETS STUCK AND WILL NOT COME OUT. THE POWER STAYS ON. PERHAPS 1 HOUR LATER OR LONGER I CAN GO OUT AND IT WILL TURN OFF AND ALLOW THE KEY TO BE REMOVED. IF I FORGET TO GO BACK OUT TO RETRIEVE THE KEY THE BATTERY RUNS LOW AND THE CAR WILL NOT STOP. I'M STRANDED. WHEN I PARK AND GO ANYWHERE THE CARE IS NOT SECURE WITH THE KEY IN THE IGNTION, ANYONE CAN OPEN THE DOOR AND STEAL THE CAR.THIS IGNITION WAS RECALLED IN NOVEMEBR OF 2014 AND TO DATE THERE HAS NOT BEEN A FIX. THIS NEEDS TO BE FIXED ASAP! HOW CAN I BE EXPECTED TO ACCEPT THIS SITUATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746511August 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746572August 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO TURN OFF AS THE KEY REMAINED IN THE ACCESSORY POSITION. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FOBIK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE FOR THE RECALL REPAIR. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746029August 4, 2015
AIR BAGS, SERVICE BRAKES, SUSPENSION
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE FRONT PASSENGER SIDE AXLE FRACTURED CAUSING THE FRONT PASSENGER WHEEL TO FRACTURE AND DETACH. IN ADDITION, THE BRAKE LINES FRACTURED AND THE BRAKES FAILED. THE VEHICLE WAS SKIDDING OUT OF CONTROL AND CRASHED INTO A CONCRETE CURB. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10746058August 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START INTERMITTENTLY. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND THE CONTACT WAS UNABLE TO CHANGE THE POSITION OF THE KEY FROM THE ON POSITION. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744925July 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT PROVIDED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744791July 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FAILURE RELATED TO THE RECALL, BUT THE DETAILS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744210July 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743991July 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743747July 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT A REMEDY HAD NOT YET BEEN IMPLEMENTED TO DETER THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE STALLED WITHOUT WARNING AND THE INSTRUMENT PANEL LIGHTS FAILED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735985July 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736113July 23, 2015
ELECTRICAL SYSTEM
WHEN I PUT MY VEHICLE INTO PARK IT WILL NOT LET ME TURN IT ALL THE WAY OFF AN RELEASE MY KEY. IT KEEPS IT IN THE ACC POSITION OR THE BATTERY ON POSITION. BUT THE ENGINE DOES TURN OFF. I THEN HAVE TO WAIT FOR A CLICK THEN I CAN RELEASE MY KEY. SOMETIMES I HAVE TO RESTART THE VEHICLE AND MOVE THE SHIFTER AROUND A FEW TIMES THEN TURN THE VEHICLE BACK OFF TO GET IT TO CLICK TO RELEASE MY KEY. THE DEALER SAID IT'S AN ELECTRONIC PROBLEM. MY STARTER CYLINOID IS GOING OUT. AND I HAVE TO HAVE A WHOLE NEW PART AND IT COMES WITH NEW KEYS. IT'S GOING TO COST $650 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734054July 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733267July 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733300July 10, 2015
ELECTRICAL SYSTEM:IGNITION:SWITCH
I RECEIVED 2 NOTICES FOR A RECALL ON MY IGNITION SWITCH AND NOTHING IS AVAILABLE AS OF TODAY 7/10/15. END OF 2014 WAS MY FIRST NOTICE AND JULY 2015 IS ANOTHER. BACKORDER IS WHAT I HERE FROM THE DEALERSHIPS. WHY SEND THESES NOTICE IF YOU DON'T HAVE THE PRODUCTS TO TAKE CARE OF US? I ALSO RECEIVED 2 NOTICES ON MY DURANGO 2007, VIN# [XXX]. I AM NOT COMPLAINING ABOUT ANY CAR DEALERSHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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