Jeep Commander Complaints (2007)

1,035 consumer complaints on file.

#10221500March 17, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION KEY IS LOCATED IN A DANGEROUS LOCATION WHEREAS THE DRIVER'S KNEE CAN BUMP INTO THE KEY WHILE DRIVING, WHICH THEN STALLS THE VEHICLE AND LOCKS THE STEERING WHEEL, CREATING AN EXTREMELY HAZARDOUS SITUATION. THE ONLY RECOURSE IS TO PUT THE CAR IN NEUTRAL AND RESTART THE CAR WHILE ON THE ROAD IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220475March 9, 2008
POWER TRAIN
ON TWO SEPARATE OCCASIONS (FIRST TIME WAS SHORTLY AFTER I PURCHASED THE VEHICLE AND THE SECOND WAS WITHIN THE LAST WEEK OR TWO), MY JEEP COMMANDER HAS STALLED WHILE COMING TO A STOP WITH LIGHT BRAKING (ENGINE SHUTS OFF WHILE VEHICLE IS MOVING). I HAVE ALSO NOTICED THAT FROM TIME TO TIME WHILE SITTING AT A STOPLIGHT (IN DRIVE WITH BRAKES APPLIED) THE ENGINE SEEMS TO HESITATE AND ALMOST SHUTS OFF. ALSO, AT VARIOUS TIMES, THERE HAS BEEN NOTICEABLE HESITATION WHEN ATTEMPTING TO ACCELERATE FROM A STANDSTILL OR ROLLING STOP (5-10MPH). PROBLEMS SEEM TO BE RELATED. I USE ONLY "NAME BRAND" 89 OCTANE FUEL (MFG. RECOMMENDATION). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219989March 3, 2008
STRUCTURE:BODY:ROOF AND PILLARS
I BOUGHT A NEW 2007 JEEP COMMANDER, AND DURING THE FIRST RAIN THAT WE GOT THE FRONT PASSENGER CABIN AREA WAS FLOODED. I TOOK IT TO THE DEALER SHIP AND THEY WERE UNABLE TO CORRECT THE PROBLEM. THE SERVICE ADVISOR STATED THAT THEY HAVE HAD SEVERAL COMPLAINTS WITH OTHER JEEP COMMANDERS WITH THE SAME PROBLEM, AND THAT THEY HAVE CONTACTED THE MANUFACTURE TO OBTAIN ADVICE FROM THEM WITH NEGATIVE RESULTS. AS OF THE LAST RAINS THAT WE RECEIVED IN FEBRUARY OF 2008 I STILL HAVE THE SAME PROBLEM WITH WATER ENTERING SOME WERE THROUGH THE ROOF OF THE VEHICLE AND LEAKING DOWN INTO THE FRONT PASSENGER COMPARTMENT AREA. MY CURRENT MILEAGE 4,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219854March 2, 2008
ENGINE AND ENGINE COOLING
MY 2007 JEEP COMMANDER HAS STALLED ON ME ABOUT 7 TIMES SO FAR, FOUR OF WHICH ALMOST RESULTED IN SERIOUS ACCIDENTS. IT ALSO ACCELERATES WHILE DRIVING AT ONE SPEED TO A FASTER SPEED, ALMOST CAUSING ME TO HAVE A REAR END ACCIDENT! BUT THE WORST OF IT ALL IS WHEN I AM SITTING AT A LIGHT WITH MY FOOT ON THE BRAKES AND THE CAR WILL JERK FORWARD, AGAIN, ALMOST CAUSING A REAR END ACCIDENT(MIND YOU MY FOOT IS STILL ON THE BRAKE WHEN THIS HAPPENS!) I ALSO HAVE A PROBLEM WITH THE AIR WHISTLING SOUND WHEN ALL WINDOWS ARE ROLLED UP I NEED HELP OR I NEED TO TURN THIS HAZARD IN! I HAVE SMALL CHILDREN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219387February 28, 2008
ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
I FIRST NOTICED MY CAR'S ENGINE DYING OUT APPROX. 2 MO. AFTER PURCHASING IT. IT HAPPENED AT A RED LIGHT, AND I STARTED IT RIGHT BACK UP, AND THOUGHT NOTHING MUCH OF IT. THE ENGINE WOULD PUTTER AT RED LIGHTS (3 TIMES OVER TIME). THIS PAST TUESDAY NIGHT, I LEFT THE GROCERY STORE, AND THE CAR WOULD NOT GO BEYOND 20 MPH, NO MATTER HOW I PRESSED THE GAS PEDAL. I HAD TO DRIVE WITH MY EMERGENCY BLINKERS AND TAKE THE ACCESS ROAD HOME. I T WAS NIGHT, AND I DID'T WANT TO BE HIT OR REAR ENDED. I FEEL SO DISGUSTED, AND ANGRY, BECAUSE I JUST PURCHASED IT THIS PAST SUMMER ON JULY 7, 2007.IT HAS ONLY APPROX 6,000 MILES . THIS ISN'T NORMAL. I HAVE BEEN READING ABOUT THE DEATHS ON THE JEEP COMMANDERS, WHERE THE CAR ENGINE AND ALL ITS LIGHTS WILL SUDDENLY TURN OFF, WHILE DRIVING AT INTERSTATE SPEEDS. I DON'T WANT MY CAR ANYMORE,I DON'T WANT TO BE A STATISTIC. THE CAR SEEMED NORMAL THE FOLLOWING MORNING. I AM DRIVING TO AND FROM WORK ON THE ACCESS ROADS. THE PROBLEM WITH THE LOCAL DEALER HERE IS THAT IF THE PROBLEM IS NOT HAPPENING RIGHT BEFORE THEIR EYES, THEY WILL WRITE A COMPUTER PRINT OUT THAT STATES "NOTHING WRONG FOUND", AND SEND YOU AWAY. I SPOKE TO THE GENERAL MGR. JACK DUNN, AND EXPLAINED THE SITUATION HE TOLD ME I HAD PROBABLY PUMPED SOME DIRTY GASOLINE IN THE ENGINE, BECAUSE HE KNEW OF THE SAME TYPE OF PROBLEM THAT HAPPENED TO ME WITH OTHER CARS. HE ALSO TOLD ME THAT I SHOULD NEVER LET THE GASOLINE TANK GO LOWER THAN HALF-FULL. I PLAN TO TAKE IT IN TO THE DEALER THIS FRIDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218188February 16, 2008
STEERING
NEW 2007 JEEP COMMANDER WITH 2,500 MILES PURCHASED 3 MONTHS AGO, POWER STEERING WENT OUT WHILE DRIVING. JEEP IN FOR REPAIR OVER 30 DAYS AND NO SOLUTION AS TO THE CAUSE OF THE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217061February 5, 2008
FUEL SYSTEM, GASOLINE
WHEN CAR IS DRIVEN AT FREEWAY SPEEDS AND YOU EXIT AND SLOW DOWN THE ENGINE WILL STALL AND THEN START BACK UP ITSELF. THE CAR IS A 2007 JEEP COMMANDER WITH THE 5.7L ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216564January 31, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING BETWEEN 50-60 MPH, THE TRANSMISSION FAILED AND THE VEHICLE SHUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED FIVE MINUTES LATER. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER ON THREE OCCASIONS. THE DEALER STATED THAT THE CAUSE OF FAILURE WAS DUE TO THE KEY IN THE IGNITION, THE TRANSMISSION, AND THE CONVERTER NEEDED TO BE CHANGED. THE CURRENT MILEAGE WAS 13,200 AND FAILURE MILEAGE WAS 9,000. UPDATED 03/04/08.*LJ TRANSMISSION FLUID WAS LEAKING FROM THE VALVE BODY CONNECTOR AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216418January 29, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 55 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE REAR BRAKES. THE VEHICLE STILL MANAGED TO STOP, EVEN THOUGH THE PEDAL DROPPED. THERE WAS NO FUEL LEAKAGE. THE DEALER STATED THAT THE BRAKES WERE LOCKING, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V493000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE VEHICLE REACHES 11 MILES PER GALLON. THE FAILURE MILEAGE WAS 5 AND CURRENT MILEAGE WAS 4,600.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10215509January 21, 2008
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE HAS STOPPED 2 TIMES AND STALLED 3 WHILE DRIVING. MY CHILDREN WERE INSIDE THE VEHICLE IT WAS SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215200January 17, 2008
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLS DURING DECELERATION AS WELL AS AROUND TURNS. VEHICLE THEN LOSES POWER STEERING AND MUST BE RESTARTED TO CONTINUE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215082January 16, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
STALLING JEEP COMMANDER 2007, STOP LIGHTS, WAITING TO TURN ONTO STREET, PARKING LOT CAUSES VEHICLE TO JERK ERRATICALLY. OWNED VEHICLE FOR ONE MONTH AND HAVE NOTICED STALLING CONSISTENTLY. RESEARCHING RECALLS OR COMMON MECHANICAL PROBLEMS THROUGH THE INTERNET, WILL SCHEDULE FOR SERVICE AT JEEP DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214140January 7, 2008
STRUCTURE:BODY:ROOF AND PILLARS
WE PURCHASED A 2007 JEEP COMMANDER LIMITED IN SEPTEMBER, 2007. AFTER THE FIRST RAINS IN OCTOBER, 2007 THE JEEP CABIN WAS FLOODED WITH RAIN WATER ENTERING THE CABIN VIA THE FRONT DRIVER AND PASSENGER FRONT PILLARS. THE DEALER CLAIMED THEY COULD NOT REPRODUCE THE LEAKING AND SENT US AWAY. THE CABIN FLOODED AGAIN FOLLOWING THE NEXT RAIN STORM. THIS TIME DEALER REPLACED MOON ROOF GUTTER/DRAIN ON PASSENGER SIDE. NEXT RAIN STORM FLOODING AGAIN AND DEALER REPLACED MOON ROOF GUTTER/DRAIN ON THE DRIVER SIDE. UPON RETURN FROM THE DEALER ELECTRONIC COMPONENTS BEGAN MALFUNCTIONING SUCH AS INTERIOR DOME LIGHTS, AUTOMATIC HEADLAMPS, INTERMITTENT WIPER FUNCTIONS, ETC. I SUSPECT THE DELUGE OF WATER FROM THE CABIN FLOODING IS NOW AFFECTING THE ELECTRONICS IN THE DASH, HEADLINER, CENTER CONSOLE AND DOORS. WE HAVE PETITIONED DAIMLERCHRYSLER CORPORATION UNDER THE CALIFORNIA LEMON LAWS, BUT WE NO HAVE NO RESPONSE AS OF YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213986January 6, 2008
ENGINE AND ENGINE COOLING
THE TOTAL OCCURRENCES INCLUDE SEVEN INCIDENTS OF ENGINE STALLING TO DATE, THE MOST RECENT INCIDENT ON OR AROUND DECEMBER 26TH, 2007. FIVE INCIDENTS OCCURRED WHILE MY LEASED 2007 JEEP COMMANDER WAS IDLING IN PARK. TWO OF THE ENGINE STALLS OCCURRED WHILE ACTUALLY DRIVING MY VEHICLE, THE DECEMBER 17TH, 2007 INCIDENT WHILE DRIVING UPWARDS OF 50MPH. I WAS FORCED TO PUT MY EMERGENCY BRAKES ON, CHANGE TO NEUTRAL, AND RESTART THE ENGINE WHILE MY CAR WAS MOVING AT A HIGH SPEED ON JUST ITS MOMENTUM. THERE WAS A RISK OF A NEAR ACCIDENT WITH BOTH THE CAR TO MY SIDE AND BEHIND ME. I ATTEMPTED TO CORRECT THIS INSTABILITY BY TAKING THE CAR TO THE SERVICE DEPARTMENT OF THE DEALERSHIP I LEASED IT FROM. I WAS GIVEN TWO UNREASONABLE OPTIONS BY THE SERVICE DEPARTMENT AFTER HAVING LEFT MY VEHICLE THERE UNTIL THE CLOSE OF BUSINESS THAT DAY: EITHER LEAVE MY VEHICLE AT THE SERVICE DEPARTMENT, WITHOUT BEING GIVEN A LOANER, UNTIL ANOTHER INCIDENT OCCURS WHILE THE CAR WAS HOOKED UP TO A DIAGNOSTIC MACHINE AND ONLY UNTIL THEN WOULD THEY EVEN RECOGNIZE THAT THERE WAS PROBLEM (NOT AN OPTION BECAUSE THAT COULD POTENTIALLY TAKE WEEKS AND I CAN'T DO WITHOUT A CAR FOR THAT TIME) OR TAKE MY CAR BACK AND RISK HAVING IT HAPPEN AGAIN WITH MORE SERIOUS CONSEQUENCES. SO, IN SHORT, SINCE I WAS SENT OFF WITHOUT RECOGNITION BY THE SERVICE DEPARTMENT THAT A PROBLEM EXISTED I WAS LEFT WITHOUT ANY POSSIBLE CORRECTIVE MEASURES I COULD THINK OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213662January 4, 2008
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED MY 2007 JEEP COMMANDER N AUGUEST OF 2007. EVERY SINCE OCTOBER, MY TRUCK WILL SOMETIMES STALL OUT ON MY WHEN I'M AT A RED LIGHT OR WHEN I IN IDLE WITH THE CAR RUNNING. I THEN HAVE TO PUT THE CAR IN PARK, TURN CAR OFF, AND THEN RE START CAR. THIS HAS HAPPENED NUMEROUS TIMES, AND I HAVE NEARLY AVOIDED BEING IN AN ACCIDENTS. I HAVE WENT TO THE DEALERSHIP TWICE TO REPORT THE PROBLME, THEY CLAIM THEY CAN NOT FIND THE PROBLEM AND THEY HAVE NOT HAVE ANY COMPLAINTS. HOWEVER, THIS IS NOT TRUE BECAUSE NUMEROUS JEEP OWNERS HAVE EXPERIENCED THIS PROBLEM AS WELL. PLEASE HELP BEFORE SOMEONE IS SERIUSLY INJURIED OR KILLED. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213720January 4, 2008
ENGINE AND ENGINE COOLING:ENGINE
WE HAVE AN 07 JEEP COMMANDER THAT HAS STALLED WHILE DRIVING ON TWO DIFFERENT OCCASIONS. ON THE FIRST OCCASION THE COMMANDER HAD BEEN DRIVEN FOR 20 - 30 MINUTES WHEN MAKING A RIGHT TURN THE IT JUST STALLED. THE SECOND TIME THE CAR HAD BEEN DRIVEN FOR OVER 45 MINUTES WHEN PULLING INTO A PARKING LOT THE CALLED STALLED. AFTER BOTH INCIDENTS THE COMANDER WOULD NOT START BACK UP IMMEDIATELY. IN BOTH CASES WE NARROWLY MISSED GETTING INTO AN ACCIDENT FROM THE CARS BEHIND US. MY WIFE IS THE PRIMARY DRIVER - WE HAVE A 4 MONTH OLD AND THIS IS NOT A SAFE VEHICLE FOR THEM TO BE IN. WE TOOK THE VEHICLE TO TWO DIFFERENT DEALERSHIPS BOTH SAID THE COULD NOT REPLICATE THE INCIDENT SO THERE IS NOTHING THEY COULD DO. THE VEHICLE HAS BEEN TO 2 DIFFERENT CHRYSLER DEALERSHIPS BOTH SAID THAT NO CODES WERE THROWN SO THEY DON'T KNOW WHAT TO DO. THE SECOND TIME IT HAPPENED THE DEALERSHIP KEPT THE CAR FOR SEVERAL DAYS PUTTING 100 MILES ON IT AND NOTHING CAME OF IT. SOMEONE NEEDS TO FIGURE THIS OUT BEFORE SOMEONE IS KILLED. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213137December 29, 2007
STRUCTURE, STEERING
WE HAVE MAJOR LEAKS IN BOTH SIDE RAILS RIGHT ABOVE THE DASH BOARD. WE NOTICED THE LEAKS A COUPLE OF DAYS AFTER OUR CAR WAS DELIVERED. IT RAINS A LOT IN ALASKA, SO BASICALLY OUR CAR LEAKS ABOUT EVERYDAY! WE HAD TAKEN OUR VEHICLE INTO TWO DIFFERENT DEALERS AND ONE DEALER SAID HE COULD NOT FIND WHERE THE LEAK IS COMING FROM AND THE OTHER DEALER SAID TO BRING IT BACK IN THE SUMMER BECAUSE IT IS FROZEN OUTSIDE, SINCE WE TOOK THE VEHICLE IN AROUND OCTOBER! I CAN'T BELIEVE A CAR THAT IS BRAND NEW HAS LEAKS! I AM GLAD TO SEE THAT ANOTHER PERSON HAS COMPLAINED ABOUT THE SIDE RAIL LEAKS, I THOUGHT IT WAS JUST MY CAR! MAYBE IT SHOULD BE RECALLED. I HAVE OTHER COMPLAINTS ABOUT THE VEHICLE REGARDING THE STEERING WHEEL, WHICH I HAVE ALREADY COMPLAINED ABOUT. BUT, MY CAR HAS BEEN AT THE DEALER FOR TWO WEEKS NOW AND THEY STILL CAN'T FIGURE OUT THE PROBLEM. THEY FIRST TOLD ME IT WAS THE STEERING WHEEL PUMP. NOW THEY ARE TELLING ME IT'S THE STEERING WHEEL RACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212655December 24, 2007
SEATS
FABRIC IS DEFECTIVE. SEATS STAIN BY JUST PLAIN WATER. LOOKS DISGUSTING AND MANUFACTURER WONT DO ANYTHING ABOUT IT. THEY SAY I HAVE TO BRING IN AND HAVE IT SHAMPOOED. I'VE DONE THAT AND IT DOESN'T FIX THE PROBLEM. THEY SAY SINCE THERE ARE NO RECALLS THEY CAN'T REPLACE FABRIC UNTIL THERE IS A RECALL ISSUED BY NHTSA. I THOUGHT MY CAR WAS UNDER WARRANTY. THERE ARE TONS OF COMPLAINTS BY OTHER JEEP OWNERS WITH THE SAME PROBLEM. WE ARE ALL BEING TOLD THERE IS NO PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211115December 7, 2007
STEERING: STEERING WHEEL/HANDLE BAR, STEERING
WE WERE ON OUR WAY OUT AND ON THE ROAD AND THE STEERING WHEEL DID NOT WANT TO MOVE. IT DID NOT WANT TO TURN RIGHT OR LEFT. IT WOULD JUST GO STRAIGHT. WE ACTUALLY ALMOST LANDED IN THE DITCH AS WELL AS ALMOST HITTING A TRUCK. THIS IS A MAJOR SAFETY DEFECT. OUR JEEP COMMANDER IS BRAND NEW AND ONLY HAS 700 OR SO MILES ON IT. WE HAD PURCHASED IT LESS THAN 3 MONTHS AGO. SO, OUR VEHICLE HAS BEEN OUT OF COMMISSION SINCE DEC. 2ND, 2007. I DID CALL OUR DEALER FROM WHICH WE PURCHASED IT FROM, SINCE THEY ARE LOCATED IN WA AND WE LIVE IN AK. THEY ARE AWARE OF THE SITUATION. I ALSO CALLED THE JEEP CORPORATION AND THEY ARE AWARE AS WELL. I DID CALL OUR LOCAL JEEP DEALER AND SCHEDULED AN APPT. THEIR EARLIEST APPT IS DEC. 17TH, 2007. THIS INCIDENT COULD HAVE COST US OUR LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210771December 4, 2007
VISIBILITY:WINDSHIELD
VEHICLE HAS LESS THAN 3,000 MILES ON IT AND ALREADY HAVE A ROCK CHIP IN FRONT WINDSHIELD. HAPPENED WHEN ROADS WERE CLEAR AND NO GRAVEL ON ROAD. HAVE SEEN MESSAGE BOARDS OF OTHER OWNERS WHO STATE THEIR FRONT WINDSHIELDS ARE PRONE TO CHIPS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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