Jeep Commander Complaints (2007)

1,035 consumer complaints on file.

#10361760October 22, 2010
ELECTRICAL SYSTEM
THE 2007 JEEP COMMANDER WE HAVE AT TIMES HAS NO ACCELERATION. IT LASTS ABOUT 10 TO 15 SECONDS. IT IS VERY DANGEROUS. IF YOU PULL INTO TRAFFIC YOU NEVER KNOW IF THE JEEP WILL ACCELERATE OR NOT. USUALLY DOES IT WHEN IT HASN'T BEEN RUNNING LONG. I DO KNOW CHRYSLER HAS A CASE NUMBER FOR THIS ISSUE ON THERE DEALER CONNECT NETWORK CASE NUMBER [XXX] IN MY OPINION WITH WHAT THEY SAY IS WRONG ON THAT CASE STUDY THEY SHOULD BE CONTACTING OWNERS TO BRING THEM IN FOR A FLASH OF THE COMPUTER SYSTEM. IT SEEMS LIKE A SIMPLE FIX FOR THEM THAT WILL HELP AVOID ACCIDENTS. IT HAS BEEN DOING IT A FEW WEEKS AND HAPPENS EVERY COUPLE DAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361576October 21, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS BROUGHT TO A COMPLETE STOP, THE ENGINE WOULD EXHIBIT AN UNUSUAL INCREASE IN RPMS AND THE VEHICLE WOULD ABNORMALLY ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INSPECTED AND RAN A DIAGNOSTIC BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST THREE TIMES FOR THE EXACT SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360526October 14, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND UPON RESTART, FUNCTIONED AS NORMAL. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED AT LEAST FOUR TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359511October 7, 2010
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2007 JEEP COMMANDER AND IN THE LAST 2 MONTHS, IT HAS SUDDENLY STALLED TWICE WHILE WE ARE DRIVING ON THE HIGHWAY, DRIVING 65-70 MPH. WE HAVE ALMOST GOTTEN IN AN ACCIDENT TWICE NOW, SINCE THE CAR COMPLETELY SHUTS DOWN IN THE MIDDLE OF A HIGHWAY...AND WE HAVE TO COAST OVER TO THE BREAKDOWN LANE, ACROSS SEVERAL LANES OF TRAFFIC, WITH OUR HAZARDS ON. I CAN FIND THOUSANDS OF PEOPLE WITH THIS SAME PROBLEM ONLINE...BUT THERE IS NO RECALL ON IT FOR SOME REASON?? I CANT DRIVE MY 6 MONTH OLD AROUND IN A CAR THAT IS THIS UNSAFE! PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358971October 4, 2010
POWER TRAIN, ELECTRICAL SYSTEM
I HAVE A 2007 JEEP COMMANDER AND WHILE DRIVING ALONG THE HIGHWAY WITH MY TODDLERS, I NOTICED THAT IT HAD DIFFICULTY SHIFTING FROM FIRST GEAR TO SECOND GEAR. AFTER A FEW SECONDS, IT SPONTANEOUSLY SHIFTED WHICH CAUSED THE CAR TO JERK. WHILE THIS WAS HAPPENING, THE CHECK ENGINE LIGHT CAME ON. I'VE ALSO NOTICED THE "SERVICE PARK ASSIST" LIGHT COMING OFTEN. THIS CAR HAS MADE ME FEEL UNSAFE AND I DON'T EXACTLY KNOW WHAT IS WRONG WITH IT. I HAVE NOTICED, HOWEVER, THAT A FEW PEOPLE HAVE REPORTED THIS SAME PROBLEM AND SOME WITH WORSE PROBLEMS OF THEIR CAR STALLING. I DON'T WANT THIS PROBLEM TO PERSIST ESPECIALLY BECAUSE I HAUL MY CHILDREN AROUND IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357394September 24, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT WAS DRIVING AT VARIOUS DIFFERENT SPEEDS WHEN HE NOTICED THAT THE ENGINE WOULD EXHIBIT AND UNUSUAL INCREASE IN RPMS YET THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE RECURRED INTERMITTENTLY FOR APPROXIMATELY ONE YEAR UNTIL WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE IT WAS REPAIRED BUT TO NO AVAIL. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356554September 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE IGNITION SWITCH SYSTEM WAS REPLACED. THE FAILURE RECURRED AND PERSISTED FOR APPROXIMATELY ONE YEAR. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FOUR TIMES FOR THE FAILURE WHERE THE STARTER WAS REPLACED TWICE. THE FAILURE PERSISTED AND THE DEALER WAS NO LONGER ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 47,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356685September 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 JEEP COMMANDER: AFTER STARTING THE VEHICLE AND PUT INTO GEAR; GEAR ENGAGEMENT IS DELAYED. REACTION IS TO PUSH THE GAS PEDAL TO ACCELERATE. WITH THE COMBINATION OF DELAYED THE ENGAGEMENT AND ACCELERATION, THE VEHICLE COULD SURGE FORWARD OR BACKWARD BEFORE THE BRAKE CAN BE APPLIED AND CAUSE AN ACCIDENT. CHRYSLER TSB'S 21-012-07, 21-007-06, 21-015-05 & 21-016-05. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356264September 18, 2010
ELECTRICAL SYSTEM
I HAVE A 2007 JEEP COMMANDER 4.7 LITER 6 CYLINDER ENGINE THAT HAS STALLED NUMEROUS TIMES. EACH TIME I HAVE BEEN DRIVING AT DIFFERENT SPEEDS, A COUPLE TIMES ON THE HIGHWAY, A COUPLE TIMES ON RESIDENTIAL STREETS. I LOOSE ACCELERATION, POWER STEERING, POWER BRAKES, AND TURN SIGNALS. THIS IS A DANGEROUS SITUATION, AND, ACCORDING TO MY RESEARCH IS HAPPENING TO MANY JEEP OWNERS. I HAVE TAKEN IT TO TWO DIFFERENT JEEP DEALERS NUMEROUS TIMES AND THEY CANNOT FIND A PROBLEM. I HAVE CONTACTED CHRYSLER AND THERE IS NO RECALL AS OF NOW. SOMETHING NEEDS TO BE DONE ABOUT THIS SITUATION BEFORE SOMEONE REALLY GETS HURTS OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353414September 1, 2010
ELECTRICAL SYSTEM
MY 2007 JEEP COMMANDER IS HAVING A PROBLEM WITH STALLING. THE CAR HAS STALLED ON ME ONCE (1 SEPTEMBER 2010) SINCE I JUST PURCHASED IT USED ON 10 AUGUST 2010. I DO NOT KNOW WHAT CAUSED IT TO STALL, BUT ON RESIDENTIAL STREET ALL DASH LIGHTS CAME ON AND ENGINE STALLED AND SHUT DOWN WHILE I AM DRIVING. I HAVE CHECKED NUMEROUS SITES WHERE THE STALLING PROBLEM HAS BEEN DISCUSSED AND I EVEN SAW AN ARTICLE WHERE NHTSA HAS STATED THEY ARE WIDENING THEIR INVESTIGATION OF JEEP COMMANDER STALLING PROBLEMS. NEED TO KNOW IF AN OFFICIAL RECALL HAS BEEN ISSUED FOR THIS PARTICULAR JEEP COMMANDER YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352800August 30, 2010
AIR BAGS:SIDE/WINDOW
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE DEALER GAVE HIM AN ORANGE CARD THAT STATED THERE WAS A SAFETY RECALL ON THE SIDE AIR BAGS IN HIS VEHICLE. THE CARD STATED THAT THERE WILL BE A METAL BAR AND FOAM PLACED ON ALL SIDES OF THE VEHICLE TO MAKE THE AIR BAGS DEPLOY PROPERLY IN CASE OF A CRASH. THE CONTACT STATED THAT WAS UNSAFE, BECAUSE THE BAR WILL BE ON TOP OF THE DRIVER AND FRONT PASSENGERS HEAD. THE FAILURE AND CURRENT MILEAGES WERE 20415.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352591August 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE STALL AT RANDOM TIMES, WEATHER CONDITIONS AND DRIVING SPEEDS THE ENGINE STOPS ACCELERATING BUT DOES NOT TURN OFF. ITS AS IF THE CAR IS IN NEUTRAL GEAR WHEN IT IS IN DRIVE. THE LIGHTS AROUND THE LED GEAR DISPLAY FLASH IN UNISON AFTER 4 15 SECONDS THE CAR ACCELERATES AGAIN. THE ENGINE LIGHT WILL TURN ON FOR A DAY OR A MINUTE AND THEN SHUT OFF. THE ISSUE HAS OCCURRED ON SEVERAL OCCASIONS OVER THE LAST YEAR THE LATEST IS LISTED BELOW. THE JEEP DEALER CANNOT FIND ANY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351665August 25, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 38,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346834August 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
2007 JEEP COMMANDER, 92,000 MILES, STALLS WHILE DRIVING WITHOUT ANY WARNING. I WAS ABLE TO GUIDE VEHICLE TO SIDE OF THE ROAD AND RE-START THE ENGINE. THIS STALLING PROBLEM HAS OCCURRED ON ABOUT TEN OCCASIONS NOW, ONCE WITH MY KIDS ON BOARD, A SCARY SITUATION TO SAY THE LEAST. SOMETIMES BEFORE THE PROBLEM STARTS THE PARK ASSIST WILL TURN ITSELF OFF AND THEN THE CHECK ENGINE LIGHT WILL COME ON. WE HAVE TRIED SEVERAL TIMES TO GET AN ERROR CODE FROM THE COMPUTER SYSTEM BY TURNING THE KEY 3 TIMES IN A ROW BUT IT NEVER RETURNS A CODE. SOMETIMES THE CHECK ENGINE LIGHT WILL STAY ON FOR A COUPLE OF DAYS BUT EVENTUALLY GOES OUT AND THE JEEP WILL RUN FINE UNTIL IT HAPPENS AGAIN. THE LAST TIME THIS OCCURRED THE ABILITY TO SHIFT THE GEARS FROM 1 TO 4 WAS INOPERABLE AND WHEN YOU PRESSED THE GEAR SHIFT RIGHT OR LEFT IT REMAINED IN DRIVE. I HAVE CALLED SEVERAL DEALERSHIPS AND HAVE BEEN ADVISED THAT THEY HAVEN'T HEARD ANYTHING OF THIS PROBLEM AND THEY WANT ME TO PAY TO HAVE A DIAGNOSTIC RAN BUT CAN'T CONFIRM WHAT THE PROBLEM IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346273July 30, 2010
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
THE CAR SUDDENLY SHUTS DOWN COMPLETELY WHEN DRIVING ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345651July 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
JEEP COMMANDER 2007 STALLING WHILE DRIVING FROM A RANGE OF 15 MPH TO 55 MPH. THE STALLING HAS OCCURRED 4 TIMES AND THE BRAKES, STEERING WHEEL LOCK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343731July 17, 2010
AIR BAGS
2007 JEEP COMMANDER HIT A TREE AT ABOUT 45 MPH. THE FRONT OF THE CAR WAS TOTALLY DESTROYED AND PASSENGER SIDE DOOR WAS TORN OFF. NEITHER THE FRONT OR SIDE AIRBAGS WERE DEPLOYED. BOTH DRIVER AND PASSENGER SUSTAINED INJURIES WITH PASSENGER HITTING THE WINDSHIELD. CAR WAS TOTALED BY INSURANCE SO NO REPAIRS WERE MADE. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10343616July 16, 2010
EXTERIOR LIGHTING
RIGHT TAIL LIGHT ON MY 2007 JEEP COMMANDER KEEPS GOING OUT. DEALERSHIP SERVICE TOLD ME THAT THE TIPM SYSTEM KEPT BLOWING THE FUSE. I HAD REPLACED THE FUSE SEVERAL TIMES BUT THE TAIL LIGHTS KEEP GOING OUT. I HAVE ACTUALLY PULLED UP BEHIND OTHER COMMANDER AT RED LIGHTS AND NOTICED THAT THE SAME LIGHT WAS OUT ON THEIR VEHICLE AS WELL. YOU NEED TO LOOK INTO THIS. ONE DOESN'T EXPECT TO HAVE THE TAILLIGHT KEEP GOING OUT AFTER REPLACING BULBS AND FUSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342066July 8, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 65 MPH, WITHOUT A WARNING THE VEHICLE STALLED. SHE WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND TURN THE VEHICLE OFF. WHEN THE VEHICLE WAS TURNED BACK ON, IT BEGAN TO DRIVE NORMALLY. THE DEALER WAS CONTACTED AND STATED THAT THEY HAVE HAD OTHER COMPLAINTS WITH THE SAME YEAR, MAKE AND MODEL VEHICLE; HOWEVER, THEY ARE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79500 AND THE CURRENT MILEAGE WAS 81001.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339974June 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED WHILE ATTEMPTING TO PASS ANOTHER VEHICLE AT APPROXIMATELY 70MPH, THE VEHICLE MADE AN ABNORMAL CLUNK NOISE AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE CONTACT COASTED TO EMERGENCY LANE AND SHUT OFF THE ENGINE. WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE PARKING ASSIST WARNING THEN ILLUMINATED ON THE WARNING PANEL. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. ONE WEEK LATER WHILE ACCELERATING FROM A COMPLETE STOP, THE FAILURE RECURRED. THE MANUFACTURER ADVISED THERE WERE NO RECALLS AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THERE WAS A PREVIOUS INVESTIGATION FOR THE FAILURE HOWEVER; A RECALL DID NOT ORIGINATE FROM THE INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 38,200. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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