Jeep Cherokee Complaints (2015)

1,794 consumer complaints on file.

#10702016March 26, 2015
POWER TRAIN, SERVICE BRAKES
STARTED THE CAR AND SEVERAL WARNING LIGHTS WERE ON CHECK TRANSMISSION, SERVICE PARKING BRAKE CALLED THE DEALER & WERE TOLD IT WAS SAFE TO DRIVE AS LONG AS THE LIGHTS WERE NOT BLINKING.LIGHTS WERE NOT BLINKING DROVE TOWARD THE CLOSEST DEALER (WE WERE ON VACATION) WE WERE TOLD BY THE DEALER THE CAR MAY RESET ITSELF AND AFTER A FEW MINUTES OF DRIVING LIGHTS WENT OUT #2INCIDENT - JAN 7, 2015 STOPPED AT A LIGHT AND CHECK TRANSMISSION, SERVICE PARKING BRAKE CAME ON AGAIN, RPM 'S WERE HIGH BUT THE CAR WOULD ACCELERATE SLOWLY CALLED THE DEALER AND DROVE IT IN. TWO DAYS LATER WILL DRIVING THE CAR WARNING LIGHTS COME ON THE CAR CUTS OUT ON ME IT HAS POWER BUT THE CAR WILL NOT ACCELERATE. COASTED TO THE SIDE OF THE ROAD. TURNED THE CAR OFF AND ON THE LIGHTS WERE STILL ON THE CAR WAS ABLE TO ACCELERATE. PULLED INTO A PARKING LOT. AFTER AN HOUR I STARTED THE CAR, THE CHECK ENGINE LIGHT WAS ON SO I PROCEEDED HOME. AT A LIGHT THE CAR LUNGED FORWARD ( I HAD MY FOOT ON THE BRAKE) THE CAR WOULD NOT ACCELERATE. AFTER TURNING THE CAR OFF AND THEN ON THE CAR STILL HAD IT WARNING LIGHTS ON THE RPM'S WERE HIGH AND THE CAR WOULD NOT ACCELERATE PROPERLY. I WAS TOLD THERE WERE PROGRAM ERRORS AND THE CAR WAS FIXED. MARCH 17 THE CAR STARTS MAKING A HUMMING SOUND. MARCH 18 ON THE WAY TO THE DEALER I STOPPED AT IN INTERSECTION STARTED TO ACCELERATE AND ALL THE LIGHTS CAME ON AND THE CAR JUST CUT OUT ON ME. I WAS STRANDED IN AN INTERSECTION. CALLED THE DEALER WHO TOLD ME TO TURN IT OFF THEN ON, WHICH I DID THE CAR MOVED SLIGHTLY RPM'S WERE HIGH, CAR WAS NOT ACCELERATING PROPERLY. THE CAR VIOLENTLY JERKED WHEN I ENGAGED INTO PARK OR DRIVE. .I WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD. CAR IS AT THE DEALER AND HAS BEEN THERE FOR 8 DAYS. I FEEL THE CAR IS UNSAFE TO DRIVE AND I AM FRIGHTENED FOR MY SAFETY AND MY FAMILY.UNDER OHIO LAW IT HAS MET THE STANDARDS OF THE LEMON LAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702061March 26, 2015
AIR BAGS
I WAS DRIVING ON HIGHWAY 18, MY SPEED WAS AROUND 25-30 MPH WHEN ALL OF A SUDDEN I HEARD A LOUD EXPLOSION NOISE AND ALL THE AIR BAGS ON THE SEATS AND ROOF HAD DEPLOYED (8 AIR BAGS). I AND THE PERSON WITH ME RECEIVED BRUISES A, HURT SHOULDER AND WRIST. I TOOK THE CAR BACK TO THE DEALER SO THEY COULD FIX THE ISSUE AND THEY DID NOT WANT TO TAKE RESPONSIBILITY FOR WHAT HAD HAPPENED. I'M SUBMITTING THIS COMPLAIN ABOUT THIS CAR (CHRYSLER CORP.) AND HOPING THAT SOMEONE MAY HELP ME. THANK FOR YOUR ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10701742March 25, 2015
POWER TRAIN, ENGINE
MY 2015, BRAND NEW JEEP HAS BEEN ACTING SLUGGISH, WITH A DELAY IN SHIFTING, POOR HIGHWAY PICKUP FOR A FEW WEEKS. MY 17 YEAR OLD DAUGHTER DROVE IT A LONG DISTANCE AND COMPLAINED OF SIMILAR ISSUES. WHILE DRIVING TO MEET A FRIEND THE CAR BEGAN TO LOOSE POWER ON THE HIGHWAY, THERE WAS NO RESPONSE WHEN I STEPPED ON THE GAS. I MANAGED TO COAST TO AN EXIT RAMP WHERE I WAS UNABLE TO DRIVE THE CAR. THE ENGINE WAS RUNNING BUT WOULD NOT MOVE. I HAD THE CAR TOWED TO THE NEAREST DEALER AND IT HAS BEEN 3 DAYS AND THEY STILL CANNOT DIAGNOSIS THE PROBLEM OTHER THAN SAYING IT IS TRANSMISSION RELATED. THEY RAN THE SOFTWARE UPDATE BUT STILL EXPERIENCE THE SAME PROBLEM. THIS IS AN EXTREMELY DANGEROUS AND I WAS FORTUNATE TO BE IN A SAFE AREA, DURING THE DAY WHEN THIS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701145March 23, 2015
POWER TRAIN
AFTER 8 PRIOR SERVICE VISITS IN THE ABOUT 3 MOS I HAD OWNED MY JEEP, I HAD TO HAVE MY TRANSMISSION REPLACED DUE TO UNINTENDED ACCELERATION, SURGES/LUNGING WHEN BRAKING, RPM SPIKES AND CHECK ENGINE LIGHT COMING ON. DURING THE REPLACEMENT OF MY TRANSMISSION, CHRYSLER CAME OUT WITH AN TRANSMISSION FLASH UPDATE TO THE JEEP AND IT WAS APPLIED TO MY NEW TRANSMISSION. AS I GOT TO DRIVE THE JEEP WITH THE NEW TRANSMISSION, I STARTED TO FIND ISSUES WHERE I WOULD PRESS THE GAS AND THE JEEP WOULD DRIFT FORWARD BEFORE IT WOULD ENGAGE IN GEAR. IT CAUSED A COUPLE CLOSE CALLS OF PANIC WHEN I REALIZED THERE WAS CARS GETTING CLOSE TO ME. I WAS ALSO EXPERIENCING LACK OF PICK UP AFTER I ACCELERATED TO AT LEAST 3RD GEAR AND THEN SLOWED DOWN. IT WAS VERY DIFFICULT TO MAKE IT UP SMALL HILLS. I THEN REALIZED THE JEEP WAS NOT DOWNSHIFTING FROM 3RD GEAR UNLESS YOU CAME TO A COMPLETE STOP, SO YOU IN ESSENCE ARE STARTING OUT IN 3RD GEAR ON ROLLING STOPS, AND SLOW SPEEDS. THIS HAS CAUSED A SAFETY ISSUE WITH ALMOST BEING REAR ENDED. I HAVE TAKEN THE JEEP IN 3 TIMES WITH THIS COMPLAINT. ON MY 3RD VISIT, I TOOK MY COMPLAINT TO THE DEALER AND RODE WITH A SHOP MANAGER. WHEN WE EXPERIENCED THIS ISSUE, HE STATED THE JEEP WAS DRIVING AS INTENDED. I SAID I DON'T THINK ANYONE IS DESIGNING A TRANSMISSION THAT DOES NOT DOWNSHIFT SO YOU ARE STRUGGLING TO ACCELERATE IN LOW SPEEDS BECAUSE YOU ARE BOGGED DOWN IN 3RD GEAR. I MADE A COMPLAINT WITH MY JEEP CASE MGR. MY JEEP CASE MGR GOT THE REGIONAL MGR INVOLVED AND AFTER WORKING WITH THE DEALER, HE SAID THERE IS NO CHANGE THEY CAN MAKE TO THE TRANSMISSION, IT IS SHIFTING AS DESIGNED I HAD OTHERS WITH JEEPS CHEROKEE'S COMPLAIN ABOUT THE SAME ISSUE. JUST BECAUSE THEY MAY HAVE "DESIGNED" THE TRANS TO NOT SHIFT INTO 2ND GEAR DOES NOT MEAN THAT IT ISNT A SAFETY ISSUE. JEEP WILL NOT ADDRESS THIS OBVIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700982March 22, 2015
POWER TRAIN
3RD TIME WHERE LOSS OF POWER & SERVICE TRANSMISSION LIGHT & CHECK ENGINE LIGHT CAME ON. DEALER SERVICE DEPT ADVISED THERE IS A RECALL ON THE TCM & PCM SOFTWARE, THEY DID UPDATE ON FRIDAY & ALSO ADVISED MY JEEP WAS GIVING ERROR P0711-0 CODE WHICH IS TRANSMISSION TEMP SENSOR. THEY DID NOTHING TO ADDRESS THAT, JUST UPDATED SOFTWARE & CLEARED CODES. NEXT DAY WHILE DRIVING, SAME ISSUES & LOSS OF POWER WHICH NEARLY CAUSED AN ACCIDENT IN HEAVY TRAFFIC. ONLY 3500 MILES, BOUGHT BRAND NEW IN OCT, 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700998March 22, 2015
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE, WHEELS
2015 JEEP CHEROKEE PURCHASED 2-24-15 WITH 8 MILES ON IT. TWO DAYS LATER THE CHECK ENGINE LIGHT CAME ON AND I WAS TOLD TO CHECK TRANSMISSION. CAR NEEDED BRAND NEW TRANSMISSION AFTER 2 DAYS. TWO WEEKS AGO, THE TIRE PRESSURE LIGHT CAME ON. BACK DRIVER'S SIDE TIRE KEEPS LOSING PRESSURE. ON 3-20-15 COMPUTER WENT OUT. I HAD NO CAMERA, NO RADIO, NO HEAT CONTROLS, NO IPOD PLAYER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695292March 19, 2015
AIR BAGS, SERVICE BRAKES, ENGINE
THE VEHICLE WAS IN PARK AND STARTED. ALL OF THE VEHICLE WARNING DISPLAYS TURNED ON INCLUDING THE CHECK ENGINE. THIS VEHICLE IS PRACTICALLY BRAND NEW AND THIS SHOULD NOT HAPPEN. I ALSO HAD SIMILAR PROBLEMS WITH A 2011 MODEL. VEHICLE SENSORS ARE ALSO GIVING ERRONEOUS READINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694395March 15, 2015
ENGINE
WHEN I TURNED THE CAR ON THE ENGINE LIGHT CAME ON AND I BROUGHT IT THE DEALER IMMEDIATELY. THEY TOLD ME THE CAR NEEDS A NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694160March 13, 2015
POWER TRAIN
A FEW WEEKS AFTER I PURCHASED THIS JEEP 2015 CHEROKEE, I NOTICED THAT UPON DECELERATION AND BRAKING, AS THE TRANSMISSION WENT FROM ONE GEAR TO A LOWER GEAR, THE CAR WOULD ACCELERATE IN THE LOWER GEAR, LUNGING THE CAR FORWARD. THOUGH THIS HASN'T CAUSED AN ACCIDENT, I BELIEVE IT COULD IN CERTAIN SITUATIONS. I HAVE TAKEN THE VEHICLE TO THE CHRYSLER DEALERSHIP TWICE NOW. THE FIRST TIME THEY RELOADED THE COMPUTER SOFTWARE; THEY TOLD ME THAT IT HAD THE LATEST SOFTWARE, BUT THEY RELOADED IT JUST TO MAKE SURE THERE WERE NO ISSUES. THE PROBLEMS ACTUALLY GOT WORSE WITH THE RELOADED SOFTWARE. THE TRANSMISSION WILL ALSO "CLUNK" FROM TIME TO TIME WHEN CHANGING GEARS, EVEN WHEN I AM STOPPED AND CHANGE FROM DRIVE TO REVERSE, REVERSE TO PARK, OR DRIVE TO PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692220March 5, 2015
POWER TRAIN
WHEN BRAKING TO A STOP THE VEHICLE SUDDENLY ACCELERATES LAUNCHING IT FORWARD WITH THE BRAKE APPLIED.THE TRANSMISSION SLAMS INTO 1RST GEAR JUST BEFORE COMING TO A STOP AFTER THAT MAKING THE VEHICLE SLIDE TO A STOP. THE PROBLEM CONTINUED TO GET WORSE. WAS TOLD BY DEALER ON 2/10/ 2015 THAT SURGE WAS INHERENT IN THESE VEHICLES WITH THIS TRANS MISSIONS. THERE ARE NO CHECK ENGINE LIGHTS ON OR WARNING LIGHTS FOR THIS PROBLEM.WE HAVE BEEN PUSHED TROUGH INTERSECTIONS IN FRONT OF LOGGING TRUCKS AND NARROWLY MISSED GETTING HIT ,THE LAST TIME WE HIT A SNOW BANK ACROSS THE ROAD AT A 3 WAY STOP AND DAMAGED THE FRONT SPOILER WHEN WE BOUNCED OFF. THE 2ND PROBLEM IS THE COMPLETE LOSS OF POWER WITH THE ENGINE RUNNING,IT WILL STOP GOING FORWARD AT ANY SPEED AND WILL NOT ACCELERATE EVEN TO THE FLOOR. THE ENGINE REMAINS RUNNING BUT THERE IS NO GO.THE ONLY WAY TO GET GOING IS TO STOP,TURN OFF IGNITION AND RESTART. THEN IT WILL ONLY GO A FEW MILES AND DO IT AGAIN.THE SERVICE TRANSMISSION LIGHT COME ON WHEN THIS HAPPENS.WE LOST POWER AT AN OFF/ ENTRANCE RAMP ON THE FREEWAY AND COULD NOT GET OUT OF THE WAY ON AN OVERPASS WITH NO SHOULDER AS IT WAS BANKED WITH SNOW.AGAIN WE NARROWLY MISSED BY LARGE TRUCKS AND OTHER VEHICLES. THAT WAS THE FIRST TIME THIS PROBLEM STARTED AND FOUND OUT YOU HAVE TO SHUT THE VEHICLE OFF TO REGAIN POWER,BUT THAT ONLY LAST FOR 10 MINUTES OF DRIVING TILL IT DOES IT AGAIN.THE VEHICLE WAS TAKEN TO DON'S AUTO CLINIC IN CADILLAC MICHIGAN MARCH 2ND, THEY CALLED AND DID A COMPUTER RECALL UP DATE AND TOOK IT FOR A TEST DRIVE AND IT LAUNCHED THE TECH THROUGH AN INTERSECTION ALSO . THERE WERE NO CODES FOR THE INCIDENT AND THEY HAVE CONTACTED CHRYSLER ABOUT THE PROBLEM. I TOLD THE VEHICLE IS DANGEROUS AND CAN NOT BE DROVE SAFELY. THE LAST INCIDENT HAPPENED ON 3/1/2015. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10692221March 5, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DECELERATING IN ORDER TO COME TO A STOP, THE VEHICLE WOULD EXPERIENCE UNINTENDED ACCELERATION AND LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE TRANSMISSION WAS REPLACED AND THE TRANSMISSION SOFTWARE WAS UPDATED BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE TRANSMISSION A SECOND TIME AND UPDATED THE SOFTWARE BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692283March 5, 2015
ENGINE AND ENGINE COOLING, POWER TRAIN
AFTER A SIMPLE FIRST REQUIRED SERVICE OF AN OIL CHANGE, THE ENGINE LIGHT CAME ON. WE LEARNED THAT THIS ENGINE LIGHT COMING ON WAS THE RESULT OF THE DEALERSHIP SERVICE DEPARTMENT PERFORMING A RECALL CAMPAIGN SERVICE TO REPROGRAM THE TRANSMISSION AND POWERTRAIN CONTROL MODULES. THE CAMPAIGN TO REPROGRAM THE TRANSMISSION CONTROL MODULES WAS COMPLETED, WITHOUT OUR KNOWLEDGE, DURING THE TIME THE VEHICLE WAS IN FOR THE OIL CHANGE. THE VEHICLE WAS BROUGHT BACK TO THE DEALERSHIP TWICE MORE IN TWO DAYS TO "FIGURE OUT" WHY THE ENGINE LIGHT WAS COMING ON. THE DEALER IS NOW REPLACING THE ENTIRE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691919March 3, 2015
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATION WHEN THE GAS PEDAL IS DEPRESSED CAUSING IT TO SUDDENLY LEAP INTO MOTION RISKING HITTING A CAR IN FRONT OF YOU IN CITY TRAFFIC (I LIVE IN LOS ANGELES ? THIS IS PARTICULARLY CONCERNING) OR A WALL BEHIND YOU (I BACK INTO MY PARKING SPACE). WHEN PARALLEL PARKING OR IN A 3 POINT SCENARIO (D-R-D) THE CAR, ALTHOUGH CLEARLY PLACED IN THE REVERSE THE CAR WILL ROLL FORWARD BEFORE REVERSING. OFTEN PUTTING THE CAR IN REVERSE, WAITING SEVERAL SECONDS (4 TO 5) BEFORE RELEASING THE BREAK WILL DO THE TRICK BUT JUST AS OFTEN, IT MAKES NO DIFFERENCE. GEAR TRANSITIONS ARE SLOPPY. THIS CAR DOES NOT SHIFT IT LUNGES. I'M SURPRISED THE [XXX] THING DOESN'T BITE ALTHOUGH IT TRIES. I THOUGHT THESE WERE MY PET PEEVES BUT IT APPEARS I AM NOT ALONE. I WISH I HAD READ THESE EARLIER COMPLAINTS. I WOULD HAVE RETURNED IT TO POST HASTE. I HATE THIS CAR BUT AM NOT IN THE FINANCIAL POSITION TO BUY ANOTHER. PURCHASED FROM A DEALER 50 MILES AWAY (BEST PRICE) HAS MADE IT DIFFICULT TO TAKE INTO THE DEALERSHIP. I HAVE FINALLY SCHEDULED 2-DAYS OFF FROM WORK TO TAKE IT IN. I WISH I WAS IN THE POSITION TO NOT JUST DROP IT OFF BUT LEAVE IT THERE. IF I HAD THE MONEY I WOULD NOT HESITATE. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691073February 27, 2015
ENGINE, ELECTRICAL SYSTEM
FOR THE PAST WEEK MY 2015 JEEP CHEROKEE HAS BEEN AT THE DEALERSHIP; CONTINUOUS SCREEN/RADIO MALFUNCTIONING/ UNINTENDED CAR ACCELERATION/ COMPUTER SYSTEM MALFUNCTION, ETC. I WAS TOLD BY THE SERVICE MANAGER THAT THEY HAVE NO CLUE WHY MY VEHICLE IS NOT FUNCTIONING CORRECTLY OR ACCEPTING THEIR SEVERAL ATTEMPTS TO 'UPDATE' MY VEHICLES SYSTEM TO CORRECT THE VARIOUS PROBLEMS. THE MANAGER WENT ON TO TELL ME HOW MY CAR IS "REJECTING" THE NEW PART THEY TRIED TO INSTALL. I DID NOT KNOW VEHICLES HAD THE ABILITY TO 'REJECT' MECHANICAL PARTS. HE SAID THEY HAD TO CONTACT CHRYSLER TO FIND OUT HOW TO FIX MY VEHICLE; I TRULY THOUGHT THE "CHRYSLER" DEALERSHIP WAS CHRYSLER AND MECHANICS THERE WERE TRAINED TO FIX ALL OF CHRYSLERS VEHICLES, SHAME ON ME. AT THIS POINT I AM TRULY AFRAID TO DRIVE THE TRUCK, ESPECIALLY WITH THE CHRYSLER DEALERSHIP NOT KNOWING HOW TO REPAIR THE VARIOUS PROBLEMS WITH A 2015 MODEL. I ALSO NOTICED THE JEEPS STARTING WITH 1C4PJ SEEMS TO HAVE ALL THE PROBLEMS. WITH CHRYSLER NOTICING IT AS WELL, WHY NOT JUST REPLACE THE JEEPS SOLD IN THAT BATCH? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690476February 24, 2015
ENGINE
I NOTICED MY MOTOR WAS SURGING(REFINE UP) WHEN I WOULD BREAK AND THEN EVENTUALLY BREAK WHEN I CONTINUED TO BREAK. SO I TOOK TO STETLER DODGE YORK PA AND THE SAID THEY WEREN'T SURE BUT THERE WERE FLASH UPDATES THAT NEEDED DONE IN REGARDS TO THE TRANSMISSION SO THEY NEEDED TO KEEP THE JEEP. THEY KEPT THE JEEP CALLED AND SAID THE TRANSMISSION MODULE NEEDED REPLACED SO THEY REPLACED. I PICK UP THE CAR DRIVE IT LESS THAN 5 MILES AND THE AUTO SHUT DOWN ALARM STARTED GOING OFF AND THE CHECK ENGINE ALAR, WENT OFF. THE CAR THEN BEGINS TO REV AND WILL NOT SHIFT ITS AT 40 MPH AND AT 5 RAMS. THE AUTO START NO LONGER WORKS ECT... THIS IS A BRAND NEW CAR I AM PAYING FOR AND WHEN I TAKE IT FOR THESE ISSUES THEY NOW TELL ME THE TRANSMISSION NEEDS REPLACED. THIS IS RIDICULOUS. THIS CAR IS TURNING INTO A LEMON QUICK. TWICE IN THE SHOP AND OWN IT LESS THAN 3 MONTHS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690154February 23, 2015
POWER TRAIN, ENGINE
2015 JEEP CHEROKEE 2.4L. JEEP HAS LESS THAN 200 MILES. CAR WAS BROUGHT IN FOR SERVICE DUE TO SUDDEN ACCELERATION WHILE DECELERATING AT APPROXIMATELY 25 MPH. CAR WOULD SLIGHTLY ACCELERATE AND THE RPM'S WOULD JUMP FROM AROUND 1400 TO 2000 WITHOUT MY FOOT ON THE GAS PEDAL. DEALER SERVICE DEPARTMENT HAD THE CAR FOR 1.5 DAYS AND SAID THAT I HAD THE MOST RECENT "FLASH" AFTER DRIVING OFF THE LOT THE ISSUE STILL EXISTS. CAR WILL LUNGE/ACCELERATE AND RPM'S JUMP WHILE DECELERATING AND FOOT IS OFF THE GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689745February 21, 2015
ENGINE, POWER TRAIN
2015 JEEP CHEROKEE LATITUDE. FWD 2.4L ENGINE. CAR SHIFTED EXTREMELY HARD AT LOW SPEEDS/GEARS. CAR WOULD LUNGE AND ACCELERATE WHILE CAR WAS DECELERATING. ACCELERATION AND LUNGING/SHIFTING WAS OCCURRING WHILE FOOT WAS OFF THE GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689553February 20, 2015
ENGINE, ELECTRICAL SYSTEM
AFTER SITTING AT THE DEALERSHIP FOR THE MOST PART OF MY DAY, I LEFT WITH THE SAME PROBLEM AS I CAME TO GET FIXED. HOWEVER, IN ADDITION TO MY RADIO NOT FUNCTIONING; WHICH WAS SUPPOSED TO BE FIXED AFTER THIS MY SECOND UPGRADE IN 2 WEEKS, THERE WAS THE ADDITIONAL MATTER OF MY ENGINE LIGHT COMING ON AS I LEFT THE DEALERSHIP FROM HAVING MY RADIO 'FIXED'. SO I FIND MYSELF BACK AT THE DEALERSHIP TODAY FOR MY RADIO THAT WAS NOT FIXED THE YESTERDAY AND MY ENGINE LIGHT THAT CAME ON AFTER LEAVING THEM THE DAY BEFORE. WHEN I SPOKE TO THE SERVICE MANAGER, HE SAID THE RADIO IS GETTING ANOTHER UPDATE; APPARENTLY THE UPDATE YESTERDAY AND LAST WEEK WASN'T ENOUGH. ALSO, NOW I NEED THIS DETRIMENTAL ENGINE PART THAT MYSTERIOUSLY WENT BAD OVER NIGHT. HE SAID THEY DON'T HAVE THE PART AND I WILL HAVE TO DRIVE MY CAR WITH THE ENGINE LIGHT ON UNTIL THE PART COMES IN. I INFORMED HIM HOW UNCOMFORTABLE I AM WITH THAT SUGGESTION SINCE MY FIRST VISIT WAS FOR THE RADIO AND THE CAR ACCELERATING BY ITSELF OUT OF NOWHERE. CURRENTLY, I AM IN PRAYER HOPING THE HUMANITY SETS IN AND THEY DON'T SEND ME ON MY WAY IN A VEHICLE THAT IS NOT SAFE TO DRIVE. PRAY FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683498February 14, 2015
ENGINE
WHILE MY WIFE WAS DRIVING TODAY SHE NOTICED WHEN TRYING TO FIND A PARKING SPOT, THE ENGINE SPEED INCREASED WITHOUT FOOT ON GAS PEDAL, SHE HAD TO HARD BRAKE TO GET VEHICLE TO STOP. I TOOK IT OUT TONIGHT AND AS I WAS IN CITY TRAFFIC THE JEEP WOULD RACE UP TO 2000 RPMS WHEN FOOT WAS ON THE BRAKE. I HAD TO PRESS ON BRAKE HARDER THAN NORMAL TO GET THE VEHICLE TO NOT HIT THE CAR IN FRONT OF ME. CALLED DEALERSHIP TO REPORT PROBLEM. AT THIS POINT I AM SCARED FOR ANYONE IN MY FAMILY TO DRIVE THE VEHICLE. THE SAME THING HAPPENED AT LEAST 4 TIMES ON THE WAY HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682134February 9, 2015
POWER TRAIN, ELECTRICAL SYSTEM
IT APPEARS I'VE GOTTEN THE TRANSMISSION BUG THAT SEEMS TO BE GOING AROUND. ONE MONTH OLD 2015 TRAILHAWK V6 AUTOMATIC WITH 738 MILES ON IT. STARTED THE CAR(2-7-2015) AND NOTIFICATION CAME ON DASHBOARD THAT READ, "SERVICE TRANSMISSION," "4WD DEACTIVATED," "REMOTE START DEACTIVATED,' "AND PUT CAR INTO PARK THEN SHIFT TO DESIRED GEAR." I MANAGED TO GET THE JEEP ROLLING AND DROVE DIRECTLY TO DEALERSHIP. I TALKED TO THE SERVICE REP THIS MORNING(2-9-2015), AND BEFORE HE COULD SAY ANYTHING, I TOLD HIM IT WAS THE TCM. HE ACTUALLY LAUGHED BECAUSE I KNEW EVERY PROBLEM. I GUESS BEST CASE SCENARIO IS THAT THE RESET WORKS. IF NOT I'M SURE THERE WILL BE A TCM REPLACEMENT. WORST CASE SCENARIO IS THE TRANSMISSION NEEDS TO BE REPLACED, AND AT THAT POINT, THEY CAN KEEP IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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