Jeep Cherokee Complaints (2015)

1,794 consumer complaints on file.

#10759879August 28, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AND APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE ALSO FAILED TO ACCELERATE UP A HILL AT 60 MPH. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. UPDATED 11/09/15*LJ THE CONSUMER STATED AT 5,000, THE ACCELERATOR PEDAL DID NOT RESPOND. ALSO, THE VEHICLE STALLED AT INTERSECTIONS. UPDATED 12/24/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760044August 28, 2015
POWER TRAIN
THE POWERTRAIN IS FREQUENTLY UNRESPONSIVE AND THERE IS OFTEN A SIGNIFICANT LAG TIME BETWEEN PRESSING THE ACCELERATOR AND RECEIVING ANY RESPONSE FROM THE POWERTRAIN WHEN TRYING TO ACCELERATE FROM A FULL STOP. SOMETIMES THE VEHICLE RESPONDS IMMEDIATELY BUT OTHER TIMES IT FEELS AS IF IT CAN TAKE A FULL SECOND OR MORE FOR THE VEHICLE TO RESPOND. WHILE THIS IS NOT A BIG ISSUE WHEN ACCELERATING FROM A STOP LIGHT, THIS HAS BECOME A SIGNIFICANT ISSUE WHEN MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC BECAUSE THE VEHICLE CANNOT BE COUNTED ON TO RESPOND AND BEGIN ACCELERATING IN A TIMELY MANNER. THE TRANSMISSION HAS BEEN REPLACED UNDER WARRANTY AND THE TRANSMISSION/POWERTRAIN SOFTWARE MODULE HAS BEEN "RE-FLASHED" UNDER RECALL BUT NEITHER REPAIR HAS FIXED THE RESPONSIVENESS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759646August 27, 2015
ENGINE
LEASED A 2015 JEEP CHEROKEE LATITUDE FEBRUARY 28, 2015. HAVE HAD MY VEHICLE AT THE DEALERSHIP TWICE PREVIOUSLY FOR RECALLS INCLUDING THE "TRANSMISSION RE-FLASH". HAVE NOTICED JERKY DOWNSHIFTING AND REVVING OF THE ENGINE UPON SLOWING DOWN. LAST WEEK ENGINE LIGHT CAME ON ALONG WITH WARNING THAT THE "STOP START" FEATURE WAS DISABLED AND UNAVAILABLE. TOOK INTO DEALERSHIP WHERE IT IS CURRENTLY AWAITING A REPLACEMENT OF THE TRANSMISSION. VERY DISAPPOINTED IN THIS VEHICLE. CHRYSLER COULD HAVE HIT A HOME RUN, BUT INSTEAD HAS A LEMON ON ITS HANDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759695August 27, 2015
ENGINE, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
CAR DOES NOT ACCELERATE WHEN PUSHING ON GAS, GETS STUCK IN GEAR AND THEN WHEN IT FINALLY FINS THE RIGHT GEAR THE WHOLE VEHICLE BUCKS. REPORTED THE PROBLEM IN JANUARY, WAS TOLD TO WAIT FOR THE RECALL UPDATE, WHICH DIDN'T HAPPEN UNTIL JUNE. HAVE BROUGHT THE VEHICLE IN 2 MORE TIMES FOR THE SAME PROBLEM. THIS PROBLEM HAS CAUSED ME TO ALMOST BE IN A NUMBER OR ACCIDENTS WHEN TRYING TO MERGE ON TO HIGHWAYS OR PASS SOMEONE ON THE HIGHWAY. IN ANOTHER INCIDENT MY SUNROOF EXPLODED FROM THE INSIDE OUT WHILE DRIVING ON THE HIGHWAY AND JEEP IS REFUSING TO COVER IT UNDER WARRANTY EVEN THOUGH NOTHING HIT THE VEHICLE AND THERE ARE OTHER REPORTS ONLINE OF THIS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759800August 27, 2015
POWER TRAIN, UNKNOWN OR OTHER
I BOUGHT THE CAR MID OCTOBER 2014 AND BEGAN NOTICING IT DID NOT SHIFT PROPERLY - WOULD "HANG UP" IN LOWER GEAR WHEN IT SHOULD SHIFT. TOOK IT TO THE DEALERSHIP (MILEAGE APRX 2,500) WHICH SAID IT WAS "THROWING CODES" SO THEY ADJUSTED THE TRANSMISSION. THIS STILL DID NOT CORRECT THE ISSUE SO I TOOK IT BACK AND THEY SAID THEY COULD FIND NOTHING WRONG BUT DID MAKE A MINOR ADJUSTMENT BUT THE PROBLEM CONTINUED TO GET WORSE. AT APRX 5,700 MILES THEY PUT A NEW TRANSMISSION IN THE VEHICLE (PROBABLY MAY 2015). IN JUNE, THE VEHICLE BEGAN TO FALTER WHEN IT WAS TRYING TO SHIFT AND WHILE DRIVING (HAPPENS AT ANY SPEED) AND, WHILE SITTING AT STOP LIGHTS IT WOULD SURGE FORWARD WITH MY FOOT ON THE BRAKE. THE DEALERSHIP HAS ADJUSTED IT TWICE SINCE THEN. THE DEALERSHIP HAS OFFERED TO SELL THE CAR AT AUCTION FOR ME AND JEEP WANTS TO SEND IN A "STAR REPAIR" TEAM TO WORK ON THE VEHICLE SOME MORE. I HAVE HAD THIS CAR ALREADY WORKED ON 5 TIMES AND NO ONE HAS A CLUE OF WHAT TO DO TO REPAIR IT. IT IS DANGEROUS IN THAT WHEN YOU PULL INTO TRAFFIC AND THE CAR FALTERS/STALLS OUT IT CAN CREATE A POTENTIAL WRECK OR WHEN IT THE ENGINE SURGES ON ITS OWN A RISK OF RUNNING INTO SOMETHING EXISTS. I DON'T THINK SELLING IT AT AUCTION JUST TO PASS THE PROBLEM ON TO SOMEONE ELSE OR "HANGING PARTS" ON IT IN HOPES THEY CAN FIX THE PROBLEM IS THE ANSWER. THE CAR NOW HAS 10,600 MILES ON IT; HAS NOT BEEN ABUSED AND STILL DOES NOT RUN PROPERLY OR SAFELY. I THINK THIS VEHICLE IS A LEMON AND BOTH JEEP AND THE DEALERSHIP DO NOT WANT TO TAKE RESPONSIBILITY FOR A FAULTY PRODUCT THAT IS DANGEROUS TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759816August 27, 2015
STEERING, VEHICLE SPEED CONTROL, SUSPENSION
I WAS DRIVING TO WORK ON A THURSDAY MORNING, THE SAME ROUTE I ALWAYS TAKE, I AM VERY FIMILAIR WITH THE RAOD AND TRAFFIC IN THIS AREA BECAUSE I HAVE BEEN DRIVING IT FOR THE LAST SEVEN YEARS STRAIGHT. WELL ON MY WAY, I GOT INTO A ACCIDENT, MY NEW JEEP HAS BEEN INTO THE SHOP A FEW TIMES FOR A RECALL, I HAVE ONLY HAD THE JEEP FOR 7 MONTHS AND HAVE HAD TO BRING IT IN 2 TIMES AND NOW A 3RD FOR AN AIRBAG DEPLOYMENT ISSUE. ANYWAY, I WAS DRIVING TO WORK AND MY JEEP DOES THIS THING WHERE IT FEELS LIKE IT SHUTS OFF WHEN I AM STOPPED AND TURNS BACK ON WHEN I BEGIN TO MOVE, I NOTICED IT WHEN I FIRST PURCHASED THE JEEP WHEN I BROUGHT IT IN TO THE DEALER, THEY TOLD ME IT IS SUPPOSE TO DO THAT BECAUSE OF THE FOUR WHEEL DRIVE, I SAID OK FINE I JUST WANTED TO MAKE SURE I WAS SAFE BECAUSE THAT IS ONE OF THE REASONS I PURCHASED THIS CAR. WELL ON THE WAY TO WORK, MY JEEP DID JUST THAT BUT LATELY IT IS DOING A JERKING MOVE WHEN IT STARTS TO ACCELARTE NOW, MAKING IT FEEL LIKE MY CAR IS JERKING AND ACCERATING ON ITS OWN WHICH RESULTED IN MY HITTING THE CAR IN FRONT OF ME. NOW THE JEEP WAS NOT GOING AT A FAST SPEED AT ALL, I AM VERY FAMILAIR WITH THE LOCATION SO I PAY ATTENTION TO DETAIL HERE. I FELT MY JEEP DO THE JERK MOVEMENT AND WITH MY ACCERATION I AM CERTAIN THIS IS WHAT CAUSED ME TO HIT THE CAR IN FRONT OF ME, I THINK THERE IS SOMETHING SERIOUSLY WRONG HERE AND THIS NEEDS TO BE ADDRESSED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10759433August 26, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT ROLLED BACKWARDS. THE CONTACT ALSO STATED THAT, WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE FAILED TO ACCELERATE OVER 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,190.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759243August 25, 2015
POWER TRAIN
VEHICLE PURCHASED END OF AUGUST, NOTICED HARD SHIFTING AND RPM SURGE ALMOST IMMEDIATELY. SOFTWARE UPDATE IN DECEMBER, BY THE END OF FEB. VEHICLE WAS GOING INTO WHAT THE DEALER TERMED AS LIMP MODE, SERVICE ENGINE AND TRANS. INDICATORS LOSS OF POWER, PARKING BRAKE COMES ON ETC. TRANSMISSION REPLACED IN MARCH AT 5000 MILES. SINCE THEN THE VEHICLE HAS HAD SEVERAL SOFTWARE UPDATES TO NO AVAIL. DEALER CURRENTLY HAS HAD VEHICLE FOR 10 DAYS TO REPLACE VALVE BODY AND A HARNESS. ACURAS WITH THESE TRANSMISSIONS HAVE SUPPOSEDLY BEEN RECALLED. WHY HASN'T CHRYSLER DONE THE SAME BEFORE SOMEONE GETS SERIOUSLY INJURED OR WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759300August 25, 2015
UNKNOWN OR OTHER
I WAS TURNING AT A BUSY INTERSECTION OUTSIDE OF DC WHEN IT APPEARED THAT MY ENGINE COMPLETELY SHUT OFF AND I WAS COASTING. I PRESSED ON THE GAS BUT THE CAR WENT NOWHERE. AFTER A FEW SECONDS, IT KICKED BACK ON AND SPED UP TO 50MPH. THANKFULLY NO ONE WAS BEHIND ME OR I COULD HAVE GOTTEN REAR ENDED. THREE DAYS LATER, MY HUSBAND WAS DRIVING MY CAR ON THE HIGHWAY (GOING AT LEAST 65MPH) WHEN THE MALFUNCTION INDICATOR LIGHT APPEARED AND THE RPM'S WERE WELL OVER 5,000 WHEN SLOWING DOWN TO ONLY 30 MPH. THE CAR WAS NOT SHIFTING PROPERLY AND WE HAD TO PULL OVER. UNFORTUNATELY WE WERE FOUR HOURS FROM HOME AND HAD TO "MANUALLY" SHIFT THE ENTIRE DRIVE HOME BECAUSE THE AUTOMATIC TRANSMISSION WAS NOT FUNCTIONING. WE TOOK IT TO A DEALERSHIP AND THEY PERFORMED THE SOFTWARE UPDATE AND INSISTED THAT IT WAS FIXED. MY HUSBAND DEMANDED THEY DRIVE IT FOR A LONGER DISTANCE AND SURE ENOUGH, THE CAR BROKE DOWN AND WAS TAKEN BACK TO THE DEALERSHIP. THEY ENDED UP REPLACING THE TRANSMISSION AND I JUST PICKED UP MY CAR YESTERDAY (8/24). I STILL NOTICE IT JERKING BACK WHEN I PRESS ON THE GAS AFTER COMING TO A STOP AND NOT SHIFTING PROPERLY. I FEEL SO UNSAFE IN THIS CAR AND NONE OF THE JEEP EMPLOYEES (AT MY LOCAL DEALERSHIP AND CORPORATE) SEEM TO BE CONCERNED. I LIVE IN THE CITY AND CANNOT AFFORD TO HAVE MY CAR BREAKDOWN IN THE MIDDLE OF THE ROAD OR HAVE THE TRANSMISSION STOP WORKING LIKE BEFORE. IT TOOK 3 WEEKS OF BEING SERVICED AND I STILL DON'T THINK THAT IT'S FIXED PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758719August 24, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759469August 24, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
THE TRANSMISSION SOMETIMES HUNTS FOR THE PROPER GEAR. IT ALSO HAS TRIED TO ACCELERATE WHEN SLOWING DOWN TO A STOP. I LIVE ON A MOUNTAIN AND WHEN DESCENDING I MANUALLY SHIFT THE TRANSMISSION TO 3RD GEAR, BUT WHEN I DO, THE CAR WILL SPEED UP BEFORE SLOWING DOWN. THIS WILL CAUSE A PROBLEM ON SNOW COVERED ROADS. AFTER DOING SOME RESEARCH, I FOUND THAT OTHER JEEP OWNER'S HAD THE SAME ISSUE AND RE-FLASHING THE CONTROL MODULE DID NOT RESOLVE THE PROBLEM, SO I HAVE NOT TAKEN THE VEHICLE BACK TO THE DEALER FOR THE RE-FLASH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758625August 23, 2015
POWER TRAIN
TRANSMISSION FAILURE. VEHICLE WOULD NOT SHIFT OUT OF THIRD GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758626August 23, 2015
POWER TRAIN
TRANSMISSION FAILED TO SHIFT. CHECK ENGINE LIGHT ON, SERVICE TRANSMISSION MESSAGE DISPLAYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758471August 21, 2015
POWER TRAIN
WE WERE DRIVING CROSS-COUNTRY, FAR FROM HOME WHEN THE SERVICE LIGHT CAME ON AT 5,645 MILES. FORTUNATELY, WE BROKE DOWN IN A CITY WITH A JEEP DEALER NEARBY THAT COULD SCAN THE CODES. WE LEARNED THAT THE TRANSMISSION CONTROL MODULE INDICATED A PROBLEM WITH THE TRANSMISSION. THE DEALER RECOMMENDED REPLACING THE TRANSMISSION. AFTER 5 DAYS, WE PICKED UP OUR CAR. WE HAVE NOTICED ROUGH SHIFTING ON BOTH THE OLD TRANSMISSION AND THE NEW TRANSMISSION. WE HAVE SINCE LEARNED THAT THE TRANSMISSION IN THIS MAKE/MODEL VEHICLE IS NEW AND NOT PRODUCTION READY. MANY CUSTOMERS ARE COMPLAINING ABOUT THE SAME PROBLEMS AND EXPERIENCING CLOSE CALLS WITH VEHICLES HITTING THEIR STALLED CAR ON FREEWAYS AND BUSY STREETS. WE ARE VERY WORRIED ABOUT OUR SAFETY AS THE TRANSMISSION CONTINUES TO RUN ROUGH LIKE BEFORE. PLEASE INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748336August 13, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STARTED TO VIBRATE. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748461August 13, 2015
POWER TRAIN
TRANSMISSION RESPONSIVENESS HAS VERY LONG (GREATER THAN ONE WHOLE SECOND) DELAY FROM DRIVER INPUT TO ACTUAL POWER DELIVERY. THIS LEADS TO FREQUENT NEAR MISSES IN DENSE TRAFFIC, PARTICULARLY MERGING FROM A SECONDARY STREET TO A HIGHWAY. I HAVE NOT DRIVEN ANY OTHER VEHICLE WITH A DELAY THIS EXTENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748198August 12, 2015
POWER TRAIN
WHEN MY 2015 JEEP CHEROKEE SPORT REACHED ABOUT 3000 MILES IT BEGAN HAVING ACCELERATION PROBLEMS WHEN I BEGAN TO DECELERATE AT STOP SIGNS, TRAFFIC LIGHTS, OR IN TRAFFIC. WHEN THE VEHICLE DECELERATED IT ALWAYS HAD A ONE OR TWO SECOND OCCURRENCE OF RAPID ACCELERATION CAUSING ME TO SLAM ON MY BRAKES AVOIDING COLLISIONS. THIS BECAME WORSE AS THE CAR APPROACHED 4000 MILES. I WOULD THEN HAVE PROBLEMS ACCELERATING INTO TRAFFIC AND HAD ISSUES WITH EXCESSIVE RPMS BEFORE SHIFTING INTO THE CORRECT GEAR. I SCHEDULED A VISIT TO ME DEALERSHIP UPON MY RETURN FROM VACATION. THE FRIDAY BEFORE WE LEFT FOR OUR RETURN TRIP HOME FROM VACATION MY WIFE PUT THE CAR INTO DRIVE AND THE JEEP SHIFTED INTO REVERSE FOR SEVERAL SECONDS BEFORE SHIFTING INTO DRIVE. VERY DANGEROUS. THE VERY NEXT DAY WE WERE ON OUR WAY HOME FROM VACATION AND GOT 4 MILES ON THE HIGHWAY (130 MILES FROM HOME) WHEN I REACHED 60 MPH THE TRANSMISSION SERVICE LIGHT AND CHECK ENGINE LIGHT CAME ON AND THE CAR WOULD NOT ACCELERATE AND BEGAN TO STOP IN HIGH SPEED TRAFFIC. WE COASTED OFF THE ROAD WITH MY YOUNG CHILDREN IN BACK AND HAD TO BE TOWED TO THE NEAREST JEEP DEALER WHICH WAS 130 MILES FROM OUR HOUSE. THE DEALER HAS SEEN THIS BEFORE AND SEEMS TO THINK IT IS A SOFTWARE ISSUE. THEY WILL REINSTALL THE SOFTWARE (WHICH DIDN'T WORK THE FIRST TIME) AND TEST THE CAR FOR SEVERAL DAYS. WHEN ASKED IF THIS WILL OCCUR AGAIN THEY GAVE ME NO REASSURANCE, SAYING IT'S SOFTWARE AND NOT AN ACTUAL PART. I WAS ADVISED CONFIDENTIALLY BY A SERVICEMAN AT THE DEALER TO SPEAK TO AN ATTORNEY AS I DO NOT FEEL SAFE FOR MY WIFE AND YOUNG CHILDREN TRAVELING IN THIS CAR WITHOUT ANY REASSURANCE. IT IS A VERY DANGEROUS SITUATION WHICH IT SEEMS JEEP KNOWS ABOUT BUT WILL NOT ADDRESS CORRECTLY UNTIL FATALITIES OCCUR. SHOULD NOT HAPPEN WITH A 2 MONTH OLD CAR. LOOKING AT THE LEMON LAW BUT IT SEEMS TO NEED 3 OCCURRENCES WHICH BY THAT TIME MAY LEAD TO A FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748073August 12, 2015
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THIS IS A NEWLY LEASED VEHICLE. AFTER DRIVING AT 65 MPH FOR ABOUT 20 MINUTES AND THEN STOPPING, A BURNING SMELL WAS OBSERVED. AFTER OPENING HOOD, SMOKE WAS RISING FROM BEHIND THE ENGINE, BUT NO FIRE. OIL WAS OBSERVED LEAKING UNDERNEATH THE VEHICLE AND ENGINE OIL LEVEL HAD DROPPED BELOW THE RECOMMENDED LEVEL. OIL WAS LEAKING ONTO THE SKID PLATE AND EXHAUST WHICH CAUSED THE SMOKE. VEHICLE WAS DRIVEN BACK TO THE DEALER FOR REPAIRS. DEALER STATED THE OIL PAN SEAL WAS LEAKING AND REPLACED THE SEAL IMMEDIATELY AT NO CHARGE TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747442August 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE COMING TO A STOP AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT STATED THAT THE START SYSTEM DISENGAGED AFTER THE FAILURE, BUT THE VEHICLE STILL STALLED WHILE DRIVING AT VARIOUS SPEEDS. THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TURNED OFF AND WAS ABLE TO RESTART AFTER THE THIRD ATTEMPT. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746985August 7, 2015
POWER TRAIN
I PURCHASED A LATITUDE V6 2WD 2 MONTHS AGO. THIS PAST SUNDAY, WHILE STOPPING AT A STOP LIGHT, THE CAR MADE A DINGING NOISE, THE CHECK ENGINE LIGHT CAME ON ALONG WITH THE MESSAGE THAT THE START/STOP FEATURE WAS NOT WORKING. WHEN I BEGAN TO ACCELERATE, THE CAR WOULD NOT SHIFT GEARS AND BY THE TIME I GOT TO 40 MPH MY RPM'S WERE AT 4,000. AFTER A MILE OR SO, I WAS ABLE TO PULL OVER AND TURN THE CAR OFF. WHEN I RESTARTED THE CAR, THE CHECK ENGINE LIGHT REMAINED ON BUT IT WAS DRIVING FINE UNTIL I GOT TO THE NEXT STOP LIGHT. THE SAME THING HAPPENED AGAIN. ON MONDAY, I HAD THE CAR TOWED TO THE DEALERSHIP. THEY TOLD ME THAT THEY PERFORMED UPDATES ON MY CAR AND RESOLVED THE ISSUE. I REQUESTED THEM TO TEST DRIVE IT FOR GOOD MEASURE AND WAS ASSURED ALL WAS WELL ON TUESDAY MORNING. I PICKED UP THE CAR ON TUESDAY AFTERNOON AND BEFORE I COULD GET TO THE HIGHWAY, THE SAME ERROR RETURNED! THIS TIME I WAS ABLE TO ACCELERATE NORMALLY WITHOUT THE RPM ISSUE BUT AS I WAS SLOWING MY CAR, THE DOWN SHIFTING WAS EXTREMELY ROUGH. THE SERVICE GUY BROUGHT HIS TABLET INTO MY CAR AND SAID THAT THE ERRORS WERE COMING FROM THE PCM. TODAY, WEDNESDAY, HE INFORMED ME THAT THEY WERE REPLACING THE PCM. I SHOULD GET IT BACK TOMORROW OR FRIDAY. I WILL FOLLOW UP ON THIS ISSUE. 7/31 - REPLACING THE PCM DID NOT FIX THE ISSUE. THEY ARE NOW REPLACING THE TRANSMISSION - WHICH IS ON A 3 WEEK BACKORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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