Jeep Cherokee Complaints (1996)

447 consumer complaints on file.

#899020November 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS LEFT IN PARK WITH THE ENGINE RUNNING, CONSUMER TURNED AROUND TO PICK UP SOMETHING OFF THE FLOOR AND VEHICLE STARTED TO ROLL BACKWARD. CONSUMER SLAMMED INTO ANOTHER VEHICLE. CONSUMER FELT THAT CAR WAS IN PARK AND IT HAD TO HAVE JUMPED OUT OF GEAR. *AK *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#898841November 6, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER WAS TRAVELING ON HIGHWAY AND VEHICLE SHUT DOWN WITHOUT PRIOR WARNING. FUEL PUMP MALFUNCTIONED. CONSUMER HAD FUEL PUMP REPLACED A YEAR AND HALF AGO. DEALERSHIP WAS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004926October 3, 2001
POWER TRAIN
WHILE ACCELERATING FROM STOP ACCELERATOR WENT FULL THROTTLE, TURNED SWITCH OFF TO STOP THE VEHICLE. DURING RESTART VEHICLE FULL THROTTLED. UPON INSPECTION NOTICE THAT THE VEHICLE HAD NO REVERSE AND TRANSMISSION DID NOT SHIFT TO OVERDRIVE AFTER THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895531August 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PLACED IN PARK POSITION IN DRIVEWAY, AND VEHICLE SUDDENLY JUMPED OUT OF GEAR SHIFTING INTO REVERSE. VEHICLE ROLLED INTO A NEIGHBOR'S YARD, CRASHING INTO DINING ROOM WALL. NO INJURIES. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#895554August 30, 2001
FUEL SYSTEM, OTHER
CONSUMER WAS TRAVELING 25MPH AND WITHOUT PRIOR WARNING VEHICLE RAN OUT OF FUEL. BUT, THE GAS GAUGE WAS SAYING A HALF OF TANK. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750920August 22, 2001
AIR BAGS:FRONTAL
AIRBAG SEVERLY DAMAGED MY RIGHT EYE. I HAD SEAT BELT ON, SEAT WAS UPRIGHT. NO OTHER INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#750609August 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
LAST PROBLEM WITH ROTORS WAS IN NOVEMBER 1999, 59,000 TOTAL MILES. FRONT ROTORS WARPED CAUSING PULSATION OF BRAKE PEDAL. REPORTED THE HISTORY OF THIS PROBLEM TO THE CHRYSLER CUSTOMER SERVICE DEPARTMENT, 1-800-992-1997. WAS TOLD THAT BASED ON MY VEHICLE'S VIN # NO RECALL WAS WARRANTED. I KNOW FOR A FACT THAT OTHER 1996 JEEP CHEROKEES HAVE BEEN RECALLED FOR THIS SAME REASON AND I FIND IT APPALLING THAT ALL JEEPS WITH ROTOR PROBLEMS HAVEN'T BEEN RECALLED YET. WHAT IS IT GOING TO TAKE? A FATAL ACCIDENT, LIKE THE FIRESTONE ONES, FOR SOMETHING TO BE DONE. NO VEHICLE SHOULD BE EXPERIENCING THE SAME PROBLEMS WITH ROTORS EVERY TWO YEARS. I WOULD APPRECIATE IF SOMEONE WOULD CONTACT ME REGARDING THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894091August 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE PARKED VEHICLE JJUMPED OUT OF PARK INTO DRIVE CAUSING A CRASH WITH A MOBILE HOME AND CARPORT. VEHICLE WAS NOT PARKON AN INCLINE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#559246August 9, 2001
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:HUB
THE LEFT FRONT BEARING AND HUB FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893811August 8, 2001
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHEN DRIVING VEHICLE AND PARKING IT A STRON GODOR WAS COMING FROM VEHICLE.FUSE SHORTED OUT. WHEN FUSE WAS TAKEN OUT OF VEHICLE ODOR WENT AWAY. CONTACTED DEALER, AND DEALER STATED IT WAS POWER ADJUSTING SEAT MODULE THAT BLEWOUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893657August 7, 2001
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TOP HINGE ON DRIVER'S DOOR BROKE, DOOR WAS HANGING BY BOTTOM HINGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562284August 1, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE DRIVER HEARD A LOUD NOISE FROM THE VEHICLE WHILE DRIVING, THE CAR SUDDENLY STARTED MOVING BACKWARDS ALTHOUGH THE DRIVER NEVER SHIFTED GEARS, THE DRIVER HIT THE BRAKE BUT THE VEHICLE CONTINUED TO MOVE BACKWARDS, AS A RESULT THE VEHICLE HIT ANOTHER VEHICLE, ALTHOUGH THE TWO VEHICLES IMPACTED THE CONSUMER VEHICLE,IT CONTINUED PUSHING THE OTHER CAR BACKWARDS, THE VEHICLE CONTINUED EVEN WHEN TURNED OFF. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748994July 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK AND RUNNING. VEHICLE SLIPPED FROM PARK INTO REVERSE GEAR AND RAN INTO THE SIDE OF ANOTHER PARKED VEHICLE. I WAS ALMOST CAUGHT BETWEEN THE TWO VEHICLES, BUT MOVED AWAY FROM THE COLLISION AT THE LAST MOMENT. I TOOK THE VEHICLE TO THE JEEP DEALER FOR INSPECTION ON 8/29/00 FOLLOWING THE ACCIDENT. THE DEALER STATED THAT THE TRANSMISSION CHECKED OUT FINE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#748971July 23, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE CONTINUES TO MOVE WHEN IT IS PLACED IN "PARK". THE PROBLEM IS INTERMITTENT AND HAS OCCURED APX 6 TO 8 TIMES IN THE LAST 6 WEEKS. I USUALLY NEED TO SET THE PARKING BRAKE TO BE SURE THAT THE VEHICLE WILL NOT MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9003301July 18, 2001
PARKING BRAKE
VEHICLE ROLLED BACK WHEN THE EMERGENCY PARKING BRAKE WAS RELEASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892707July 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ON 2 DIFFERENT OCCASIONS WITH VEHICLE RUNNING AND SHIFTING GEAR INTO PARK POSITON, VEHICLE SHIFTED INTO REVERESE ON ITS OWN FROM PARK, ROLLING BACKWARDS. INSURANCE HAS COVERED SOME COST OF DAMAGE, BUT DID NOT DETERMINE CAUSE.*AK CONSUMER HAS MADE SIX TRIPS TO THE AUTO SHOP TO HAVE VEHICLE REPAIRED, BUT PROBLEM CONTINUES, ON THE FIRST OCCAISON, CONSUMER WAS ALMOST PINNED BETWEEN THE WALL AND VEHICLE, THE SECOND INCIDENT, THE VEHICLE RAN INTO THE HOUSE CAUSING DAMAGES WHILE KIDS WERE IN THE BACK SEAT, LUCKILY NO ONE WAS INJURED. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892512July 11, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE HAD BEEN PARKED. DRIVER LEFT VEHICLE, WHEN IT STARTED TO MOVE BACKWARDS. DRIVER MANAGED TO GET INTO VEHICLE, AND NOTICED SHIFT LEVER WAS IN REVERSE POSITION, EVENTHOUGH VEHICLE HAD BEEN TURNED OFF. MANAGED TO SHIFT BACK INTO PARK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892560July 11, 2001
VEHICLE SPEED CONTROL
CONSUME RWAS TRAVELING ABOUT 25MPH AND WITHOUT PRIOR WARNING VEHICLE STARTED SPEEDING UP, AND TOOK OFF IN FAST MOTION. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892276July 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE01021; VEHICLE WAS TURNED OFF WHILE CONSUMER HOOKED A BOAT TO THE BACK OF VEHICLE. BOAT WEIGHED LESS THAN A 1,000 LBS. VEHICLE ROLLED BACK, HITTING SIDE OF THE TRAILER AND INTO LAKE HOUSTON UNDER 12FT OF WATER. VEHICLE WAS TOTALED. CONSUMER HAD NOT MADE ANY CONTACTS TO MANUFACTURER AND DEALER AT THIS TIME*AK. CONSUMER STATES WHILE LOADING BOAT ONTO THE TRAILER, ALL 4 WHEELS OF THE JEEP WERE NOT IN THE WATER, THE EMERGENCY BRAKE WAS PULLED AND THE VEHICLE WAS IN PARK, CONSUMER LEANED IN VEHICLE TO TURN KEY OFF WHEN IT BEGAN TO MOVE BACKWARD, BOTH THE TRAILER AND THE JEEP WENT COMPLETELY UNDERWATER, WHEN THE VEHICLE WAS PULLED OUT, THE EMERGENCY BRAKE WAS STILL ON AND THE TIRES WERE ROLLING. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892298July 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS PARKED ON LEVEL GROUND WITH ENGINE RUNNING VEHICLE UNEXPECTEDLY CAME OUT OF PARK WENT INTO REVERSE, AND HIT TWO VEHICLES. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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