Jeep Cherokee Complaints (2015)
1,794 consumer complaints on file.
- #10874968June 18, 2016POWER TRAIN
THE TRANSMISSION SHIFTS BACK AND FORTH WILDLY AND GOES BACK AND FOURTH IN 2-3 GEAR VERY VIOLENTLY. THEY HAVE ATTEMPTED TO FIX THIS WITH COMPUTER UPDATES BUT IT KEEPS COMING BACK ABOUT EVERY 4-6 MONTHS AND WE HAVE TO GO BACK AND HAVE THEM RESET THE COMPUTER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10874839June 17, 2016POWER TRAIN
THE VEHICLES TRANSMISSION SHIFTS VERY ROUGH, ESPECIALLY AROUND 19 TO 23 MPH. WHEN SLOWLY ACCELERATING FROM A COMPLETE STOP ON A FLAT SURFACE THE VEHICLE HESITATES FOR A SECOND BEFORE MOVING THEN JERKS. WHEN THE VEHICLE IS ON AN INCLINE AT A COMPLETE STOP THIS HESITATION IS LONGER AND THE JERK GREATER WHEN ACCELERATING. ACCELERATING WHILE THE VEHICLE IS MOVING SLOWLY ABOUT 1-2 MPH CAUSES HESITATION AND A JERK. THE DEALERSHIP HAS UPDATED THE SOFTWARE ON 3 OR 4 OCCASIONS TRYING TO CORRECT THE PROBLEM. THE DEALERSHIP TELLS ME THIS IS THE NATURE OF THE TRANSMISSION AND THERE IS NOTHING MORE THEY CAN DO AT THIS TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10874553June 16, 2016ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TAKATA RECALL, HAVING ISSUES WITH THE COMPUTER STATING THAT THE VEHICLE FOUR WHEEL DRIVE IS DISABLED AND OFF, THEN WAS SITTING AT TRAFFIC LIGHT ON 6/16/16 AND ITS LIKE THE VEHICLE CUT OFF ( TO SAVE ENERGY) AND THEN WHEN IT CUT BACK ON IT HAD ACCELERATED CAR TO MAKING ME HIT SOMEONE IN THE REAR END. UNSURE AS TO WHAT IS GOING ON BUT DEALER SHIP LAST DID OIL CHANGE AT 17,000 MILES AND IT CAME OUT WITH CHECK ENGINE ON AND THEY SAID NOTHING TO WORRY ABOUT AND CLEARED THE CODE OUT. THEN THE FOUR WHEEL DRIVE MESSAGE KEEPS COMING UP ( EVEN WHEN NOT IN FOUR WHEEL DRIVE HAVEN'T EVEN HIT THE BUTTON TO SWITCH IT OVER) ILLUMINATES ON MESSAGE CENTER. SEEMS LIKE CAR HAS ISSUES WITH SOMETHING COMPUTER OR ELECTRICAL BUT MOST OF ALL HOW SAFE IS THIS VEHICLE IF CAN REV UP AND ACCELERATE WITHOUT TOUCHING GAS PEDAL. HAVE MODERATE DAMAGE TO FRONT END OF CAR, TOW HOOK WAS PUSHED BACK INTO THE FRONT OF IT AND CANT OPEN HOOD HAVING ADJUSTER LOOK AT TODAY AND TAKE TO GARAGE UNSURE AS TO WHAT HAPPENED OR WHY BUT DOESN'T SEEM VERY SAFE AND IT HIT PRETTY HARD BUT AIRBAG ON DRIVER SIDE DIDN'T DEPLOY MAKES IT SCARY TO THINK WHAT IF IT DECIDES TO DEPLOY WHILE DRIVING NOW...
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10874162June 14, 2016POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. AFTER SHIFTING GEARS, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION, IT HAD TO BE SHIFTED INTO PARK, TURNED OFF, AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WARNING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000. ....UPDATED 08/08/16 *BF CONSUMER STATED IN MOST CASES IF THE CONSUMER RESTARTS TJE CAR 3-5 TIMES. IT WILL EVENTUALLY BEGIN TO MOVE. ONCE THIS OCCURS, THE CAR DOESN'T ACCELERATE AT NORMAL SPEED. UPDATED 6/14/18*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10873407June 9, 2016ENGINE, POWER TRAIN, SEATS
SHORTLY AFTER BUYING MY 2015 JEEP CHEROKEE SPORT WITH THE 2.4 ENGINE AND 9 SPEED AUTOMATIC, IT BEGAN SHIFTING ERRATICALLY. IN TOWN IT WOULD HESITATE WHEN LEAVING A STOP LIGHT OR JERK VIOLENTLY WHILE CHANGING GEARS. ON THE HIGHWAY, IT WOULD NOT DOWNSHIFT ON INCLINES OR TO PASS AND MERGE WITH TRAFFIC. I HAD SEVERAL CLOSE CALLS WHERE I HAD TO ACCELERATE BUT NOTHING HAPPENED WHEN PUTTING THE PEDAL TO THE FLOOR. THIS HAS BEEN IN THE SHOP FOUR TIMES JUST FOR THIS PROBLEM ALONE AND AS OF THIS WRITING, IS STILL NOT ANY BETTER. IT HAS ALSO HAD OTHER PROBLEMS WITH THE THERMOSTAT AND INTERIOR. I WORK IN THE AUTOMOTIVE INDUSTRY AND KNOW FROM RESOURCES THAT THIS IS A SIMPLE FIX. FCA IS GIVING THOUSANDS OF PEOPLE THE RUNAROUND AND ANGERING DEALERSHIPS BY NOT BEING HONEST. THE 4 CYLINDER ENGINE WILL NO LONGER MEET THE REPORTED MPG IT WAS CLAIMED TO AFTER THE SHIFT PROFILES CHANGE AND THIS PUTS FCA IN A POSITION THAT VOLKSWAGEN RECENTLY DEALT WITH. MY SAFETY AND THE SAFETY OF THOUSANDS IS NOT WORTH 3 MPG. FCA IS ALSO TREATING CUSTOMERS AS IF EACH CASE IS INDIVIDUALLY UNIQUE AND IT BELITTLES THEM AS WELL AS THE MECHANICS THAT KNOW REPAIRS ARE FUTILE. I HAVE A CASE NUMBER NOW AND ANOTHER APPOINTMENT BUT IT WOULD BE BEST TO AVOID THIS VEHICLE AT ALL COSTS AND ARBITRATE. THERE SHOULD BE A FEDERAL INVESTIGATION BEFORE SOMEONE DIES IF THEY HAVEN'T ALREADY. THE THERMOSTAT FAILURE IS ALSO WIDESPREAD AND IS ONLY BEING ADDRESSES ONE AT A TIME IN FIELD CLAIMS. THIS TOO COULD LEAD TO SERIOUS DAMAGE AND EVEN FIRE WHICH HAS ALSO HAPPENED TO A FEW OF THESE VEHICLES. PLEASE HELP US BE A VOICE AND STOP THIS SERIOUS DISREGARD FOR SAFETY AND CONSUMER RIGHTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10873470June 9, 2016ELECTRONIC STABILITY CONTROL (ESC)
FLAT TOW OWNER ADDENDUM CARD RECALL S13 CUSTOMER SATISFACTION NOTIFICATION WE OWN A 2015 JEEP EQUIPPED WITH JEEP ACTIVE DRIVE II TRANSFER CASE. WE BOUGHT THIS VEHICLE BECAUSE YOU COULD FLAT TOW ON THE GROUND. NOW FCA IS SENDING OUT ADDENDUM CARDS TELLING US THAT YOU CAN'T FLAT TOW YOUR VEHICLE. UNLESS WE THE OWNERS PAY TO HAVE A WIRING KIT AND BATTERY INSTALLED. BECAUSE OUR VEHICLE MAY SHAKE ON ROUGH ROADS WHILE TOWING. FCA SAID THAT THIS IS NOT A SAFETY ISSUE. IF THIS IS NOT A SAFETY ISSUE THEN WHAT IS IT?? WE HAVE FRIENDS THAT HAVE THE 2014 JEEP EQUIPPED THE SAME. WE WERE FOLLOWING THEM ON THE HIGHWAY AND SAW THEIR VEHICLE BOUNCE FROM SIDE TO SIDE NOT SHAKE. THEY HAVE ALREADY HAVE HAD TO HAVE THE TRANSMISSION AND TRANSFER CASE REPLACED. I HAVE CONTRACTED THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED, FCA GROUP RECALL ASSISTANCE CENTER, AND CHRYSLER CORP. IN PHOENIX WAS ALSO CONTACTED BY DEALERSHIP. THAT THE REPAIRS IS ON US. ALSO THE RECALL S13 IS ONLY FOR THE ADDENDUM CARD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10873500June 9, 2016ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS BEING FLAT TOWED, IT SHOOK VIOLENTLY WHEN THE CONTACT HIT A BUMP IN THE ROAD. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,909.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10872919June 7, 2016ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT DID NOT FILE A REPORT. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT FACILITY. THE CONTACT WAS INFORMED THAT THE AIR CONDITIONER SUCTION/DISCHARGE HOSE FRACTURED, CAME INTO CONTACT WITH THE EXHAUST MANIFOLD, AND CAUSED THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10872466June 3, 2016ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
THIRD TIME SAME ISSUE. 2015 JEEP CHEROKEE. WHILE VEHICLE IN MOTION SERVICE TRANSMISSION, SERVICE PARK BRAKE, MALFUNCTION INDICATOR LIGHT, D(DRIVE) FLASHING ON DASHBOARD, BARELY MADE IT UP A HILL, HAD TO PRESS ACCELERATOR ALL THE WAY TO FLOOR. VERY DANGEROUS-OTHER VEHICLES DO NOT KNOW WHAT IS HAPPENING. OCCURED 2 TIMES IN 2WEEKS AFTER SOFTWARE UPDATED. NOT MANY REGRETS IN MY LIFE BUT BUYING THIS VEHICLE TOPS THE LIST.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10872379June 3, 2016STEERING, SUSPENSION
WHEN I PURCHASED MY 2015 JEEP CHEROKEE ONE OF THE MAIN REASON WAS FOR ITS ABILITY TO BE FLAT TOWED BEHIND A MOTOR HOME WITH EASE. AFTER HAVING IT FOR A NUMBER OF MONTHS I NOTICED IT SOMETIMES VIBRATED WHILE TOWING. AFTER READING SOME FORUMS AND CHECKING WITH DEALERS CHRYSLER REALIZED THAT WAS DUE TO THESE NEW MODELS HAVING ELECTRONIC STEERING VERSUS THE OLD HYDRAULIC SYSTEMS AND IT NOW REQUIRES POWER TO BE CONSTANT TO THE STEERING DURING TOWING. NOW REALIZE WHEN I PURCHASED IT THE MANUAL CLEARLY STATED THE PROCEDURES WHICH I FOLLOWED. NOW I RECEIVE A NOTICE THAT SAYS IN ORDER TO FLAT TOW I NEED A SPECIAL HARNESS INSTALLED WITH A COST OF PARTS AND LABOR OF OVER $400. THEY HAVE NOW PROVIDED AN ADDENDUM TO THEIR OWNERS MANUAL STATING ALL THIS. MY ISSUE IS THEY WANT THE OWNER TO PAY TO MAKE THEIR VEHICLE SAFE WHEN THE OWNER WAS NOT THE ISSUE HERE. THE OWNER SHOULD NOT BE FORCED TO PAY WHEN THEY PURCHASED A VEHICLE THAT WAS ADVERTISED WITH CERTAIN FEATURES LIKE SAFE FLAT TOWING WHEN IN FACT THAT WAS NOT THE CASE. SO UNLESS I WANT TO PAY $400 I HAVE TO TOW A CAR THAT COULD VIBRATE SEVERELY UNDER CERTAIN ROAD CONDITIONS WHICH COULD CAUSE AN ACCIDENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10872072June 2, 2016POWER TRAIN
TRANSMISSION WILL INTERMITTENTLY SHIFT ERRATIC. STARTING OUT FROM A STOP IT WILL HAVE A DIFFICULT TIME STARTING TO MOVE WITH THE ACCELERATOR PRESSED, THEN 1 OR 2 SECONDS LATER IT WILL DOWN SIFT TO FIRST GEAR CAUSING THE VEHICLE TO LURCH FORWARD IN AN UNCONTROLLED MANNER. I HAVE ENDED UP IN THE WRONG LANE BECAUSE OF THIS. ALSO AT INTERSECTIONS IT CAUSES CONFUSION WHEN TRYING TO GO IN TURN WITH OTHER VEHICLES BECAUSE THEY THINK YOUR YIELDING WHEN THE VEHICLE WON'T MOVE BUT THEN IT LURCHES ABRUPTLY INTO A NEW COLLISION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10872269June 2, 2016POWER TRAIN
INTERMITTENT ROUGH SHIFTING, SLAMMING INTO GEAR DURING UPSHIFT FROM 2ND TO 3RD GEAR. HAPPENS RANDOMLY, FROM MOVING IN A PARKING LOT AT 10MPH TO PASSING ON THE INTERSTATE. THE GEAR SLAM IS SO INTENSE IT FEELS LIKE I'VE BEEN REAR-ENDED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10871679May 31, 2016POWER TRAIN
I AM AT A STOP SIGN WITH CROSS TRAFFIC THAT DOESN'T STOP, WITH A MPH LIMIT OF 50, THERE'S A GAP BIG ENOUGH FOR ME TO GO THROUGH THE INTERSECTION. I PUT MY FOOT ON THE GAS PEDAL, JEEP SLOWLY ADVANCES FORWARD BUT NOT ENGAGING INTO THE CORRECT GEAR, IT'S STARTING OUT IN 3RD GEAR! WHEN IT SHOULD BE SHIFTED INTO 1ST, COASTING THROUGH THESE LANES OF ONCOMING TRAFFIC, I AM ROCKING BACK & FORTH IN MY SEAT SAYING 'COME ON JEEP, SHIFT! LET'S GO!' AS I LOOK TO MY LEFT & RIGHT & SEE CARS GETTING CLOSER TO ME, MY HEART BEATS A LITTLE QUICKER AT THIS POINT, ESPECIALLY WHEN MY 2 YEAR OLD SON IS IN THE CAR WITH ME. FINALLY HALF WAY THROUGH THE INTERSECTION JEEP DROPS DOWN HARD INTO1ST GEAR FROM 3RD GEAR & BOOM WE ARE OFF, WHIPLASH, SOUNDS OF A TRANSMISSION FALLEN TO THE GROUND, HEART BEATING SO FAST IT'S GOING TO EXPLODE BUT WE GET ACROSS THE ROAD IN THE NICK OF TIME OF THE ONCOMING TRAFFIC! SAME SCENARIO HAS HAPPENED SEVERAL OTHER TIMES, I COULD GO ON WITH STORIES BUT I THINK YOU GET THE PICTURE.THIS HAPPENS SO MUCH THAT I DON'T KNOW WHAT TO DO.THE DEALERSHIP THAT I HAVE GONE TO, OF COURSE, CAN'T DUPLICATE MY ISSUE BUT THEY'RE TOLD THAT THIS IS A COMMON COMPLAINT THEY'VE BEEN RECEIVING FROM OTHER CHEROKEE OWNERS. I'VE ALSO HAD THE SOFTWARE UPDATES DONE. I DID GET A RECALL NOTICE FOR POSSIBLE INCORRECT INFO. IN THE USER GUIDE/OWNER'S MANUAL REGARDING FLAT TOWING VEHICLES WHICH MAY RESULT IN VEHICLE SHAKE WHILE FLAT TOWING OVER ROUGH ROADS.THIS IS RECALLED BUT A TRANSMISSION ISSUE ISN'T? JEEP CLAIMS THAT THEY DEPEND ON THE SATISFACTION OF THEIR CUSTOMERS FOR THE SUCCESS OF THEIR BUSINESS & ARE CONSTANTLY MONITORING THE QUALITY OF THEIR PRODUCTS & LOOKING FOR WAYS TO IMPROVE THEIR VEHICLES, EVEN AFTER THEY ARE SOLD. I AM NOT ASKING FOR ANYTHING EXCEPT FOR THIS ISSUE TO BE RESOLVED. I KNOW JEEP HAS ACKNOWLEDGED THIS ISSUE BUT I WOULD LIKE TO HAVE JEEP COME UP WITH A SOLUTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10871048May 26, 2016SEATS, VEHICLE SPEED CONTROL
MOST RECENT INCIDENT: 5/25/16, EN ROUTE HOME FROM WORK, NORTHERN STATE PARKWAY. VEHICLE ACCELERATED, WHILE MOVING WITH TRAFFIC WITH THREE CAR LENGTHS BETWEEN MYSELF AND CAR IN FRONT OF ME FROM 35MPH TO 60MPH. I ALMOST REAR-ENDED THE VEHICLE IN FRONT OF ME. APPROXIMATELY 20 MINUTES LATER, THE VEHICLE DECELERATED FROM 40MPH TO AN ALMOST STOP WITHOUT MY HITTING THE BRAKES AND I WAS ALMOST HIT FROM BEHIND. I CAME TO A FULL STOP UPON EXITING THE PARKWAY, WHEN I ATTEMPTED TO ACCELERATE TO MOVE FORWARD AND MERGE INTO TRAFFIC ON SOUTH OYSTER BAY ROAD, MY VEHICLE DID NOT MOVE MORE THAN ROLLING AHEAD. I 'FLOORED IT' IN AN ATTEMPT TO MOVE INTO TRAFFIC, AS THERE WAS NOW A CAR APPROACHING QUICKLY, AND MY VEHICLE DID NOT ACCELERATE AS IT SHOULD HAVE; IT CONTINUED TO ROLL ALONG. MY VEHICLE IS CURRENTLY AT THE WESTBURY JEEP CHRYSLER DODGE SERVICE CENTER 111 BOND ST. WESTBURY, NY 11590 1(516)333-2666 MY MOST RECENT CHRYSLER CASE #: 29373159 CASE MANAGER: CRYSTAL; 1(800)763-8422 EXT. 40505 I HAVE HAD ONGOING ISSUES WITH MY VEHICLE SINCE SIGNING A LEASE IN DECEMBER 2014. THE SEATS INCESSANTLY SQUEAK, WITH NO REMEDY. THE CAR HAS BEEN PULLING, JERKING, ACCELERATING, AND DECELERATING ON ITS OWN. THIS PROBLEM HAS ESCALATED TO AN UNSAFE STATUS AND I AM UNABLE TO SAFELY DRIVE MY VEHICLE. CHRYSLER CORPORATION HAS DEEMED THERE IS NOTHING WRONG WITH MY VEHICLE, YET IT CONTINUES TO ACCELERATE AND DECELERATE WITHOUT MY INITIATION OF SUCH ACTIONS. THE VEHICLE HAS AN UNSAFE DELAY IN ACCELERATION WHEN I DO ATTEMPT TO MERGE ONTO A HIGHWAY, FOR EXAMPLE. THIS VEHICLE IS NOT FUNCTIONING AT A SAFE STANDARD AND THE COMPANY IS CLAIMING NOTHING WRONG AND SAFE TO DRIVE. I HAVE HAD FAR TOO MANY NEAR-WRECKS BECAUSE OF DELAYED ACCELERATION, AND THE VEHICLE ACCELERATING AND DECELERATING ON ITS OWN. PLEASE HELP ME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10870549May 24, 2016EXTERIOR LIGHTING
HEADLIGHTS ARE MUCH DIMMER THAN ANY CAR I HAVE EVER DRIVEN TO THE POINT OF BEING UNSAFE ON UNLIGHTED ROADS AND LOWER VISIBILITY SITUATIONS. HOW IS IT POSSIBLE THAT HEADLAMP PERFORMANCE IS DIMMER THAN HEADLAMPS OF THE OLD SEALED BEAM DESIGN. ????????
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10870321May 23, 2016VEHICLE SPEED CONTROL
WHEN DRIVING THE CAR BETWEEN 22-25 MPH HIGHWAY OR STREET THERE IS ALWAYS A LUNGING/RPM SPIKE/HARD SHIFT THAT ACCELERATES THE CAR WHEN SLOWING DOWN. THIS ALSO HAPPENS AT 8, 30,35,40,45,50,55MPH. IT IS NOT NEARLY AS BAD AS THE MAJOR ISSUE BETWEEN 22-25MPH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10865470May 17, 2016POWER TRAIN
THIS VEHICLE DOES NOT SHIFT PROPERLY. IT HAS BEEN THROUGH MULTIPLE REPROGRAM AND RELEARN EVENTS FOR THE TRANSMISSION. IT DOES NOT KNOW HOW TO SHIFT DOWN FROM 3RD GEAR AT A ROLLING STOP, AND STAYS STUCK IN THIRD GEAR UPON ACCELERATION. MOVING INTO TRAFFIC, THIS CAUSES A CONCERN, AS THE VEHICLE IS NOT ACCELERATING PROPERLY. THIS CAUSES THE DRIVER TO FLOOR THE ACCELERATOR, WHICH CAUSES A HIGH RPM, AND CLUNKY SHIFT TO 1ST GEAR. THEN THE CAR PULLS AWAY WITH A LOT OF TORQUE STEER AND A JERKING MOTION. THIS OCCURS ON A INCLINED DRIVEWAY AS WELL, CLUNKING INTO 1ST GEAR FROM 3RD. IT IS AN UNSAFE TRANSMISSION. IT DOES NOT HAVE A PREDICTABLE DRIVELINE RESPONSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10865293May 16, 2016ENGINE
THE 2015 VEHICLE WAS PARKED IN CLOSED GARAGE AND KEY FOBS WAS LEFT IN CAR CUP HOLDER. CAR STARTED ITSELF AND DID NOT TURN OFF RAN IN A CLOSED GARAGE FOR OVER AND HOUR. THIS IS A REAL SEVERE ISSUE THAT THE CAR SHOULD HAVE ALARMED OR SHUT ITSELF OFF AFTER 10 MINUTES MY FAMILY COULD HAVE BEEN DEAD AND NOT BE ABLE TO TALK ABOUT IT. LUCKILY THIS WAS CAUGHT BEFORE HARM WAS DONE. THIS IS NOT A MISTAKE THAT CAN BE UNDONE. THE CAR ALSO HAD AN ISSUE WITH THE THROTTLE IT WOULD REV TO 3-4,000 RPMS WHEN IN PARK AFTER WE PULLED IT OUT OF THE GARAGE. COULDN'T BE DRIVEN AS IT WOULD HAVELOST.CONTROL WITH THE THROTTLE STICKING. CAR DEALER SAYS IT'S FIXED THROTTLE REPLACED AND ALL IS WELL. BUT IT IS NOT I CANNOT PARK THAT CAR IN MY GARAGE AND THAT IS NOT ACCEPTABLE FOR ME. CAR DEALERS DON'T WORK WITH PEOPLE, THEY JUST WANT TO FIX THE RECALLS AND FOR YOU TO GO AWAY. SOMETHING HAS TO BE DONE! PEOPLE NEED TO BE TAKEN SERIOUSLY ESPECIALLY WHEN. IT COMES TO CARBON MONOXIDE LEVELS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10865079May 16, 2016POWER TRAIN
TOOK VEHICLE IN FOR FIRST OIL CHANGE AFTER PURCHASING IT IN JAN 2015 AND WAS TOLD I NEEDED TO HAVE THE TRANSMISSION REPLACED. TRANSMISSION WAS REPLACED AND SINCE THEN I HAVE EXPERIENCED LONG DELAYS IN ACCELERATION AND EXTREMELY HARD SHIFTS. THESE ARE INTERMITTENT, BUT HAPPEN MORE OFTEN THAN NOT. HARD SHIFTS ARE MOSTLY EXPERIENCED ON THE LOWER GEARS (1-4), AND CAN BE VIOLENT AT LOWER SPEEDS OR WHEN SHIFTING FROM REVERSE TO DRIVE (OR THE OPPOSITE). THE 4WD UNAVAILABLE LIGHT CAME ON SHORTLY AFTER THE TRANSMISSION WAS REPLACED, ON A COUPLE OF OCCASIONS (ALL WHILE DRIVING). HAVE TAKEN THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES AND HAVE BEEN TOLD THEY CAN FIND NOTHING WRONG AND THAT'S NORMAL TRANSMISSION BEHAVIOR. I AM NOW DEALING WITH THE HARD SHIFTS AND ACCELERATION LAG ON A DAILY BASIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10865010May 15, 2016UNKNOWN OR OTHER
VEHICLE IN PARK AN IDLING IN VERY LEVEL DRIVEWAY WAS BEING UNLOADED. ON A SECOND EXIT TOWARD THE VEHICLE IT STARTED TO MOVE IN REVERSE UNOCCUPIED. MANAGED TO GET IN BUT COULD NOT SAVE THE DOOR AND REAR FROM DAMAGE. A HEDGE CAUGHT THE DOOR AS I TRIED TO STOP THE VEHICLE. UPDATED 05/26/16*LJ *CN
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0