Jeep Cherokee Complaints (2015)

1,794 consumer complaints on file.

#10902935August 31, 2016
POWER TRAIN
THE JEEP LUNGES AND SURGES AT ANY POINT OF A DRIVE. WHILE IN REVERSE THE JEEP ACCULTURATES WITHOUT HAVING MY FOOT ON THE GAS. THE JEEP WILL GO FROM 1K REV TO 2K WITHOUT FOOT ON GAS. THIS HAS CAUSED A FENDER BENDER. JEEP HAS UPDATED THE SOFTWARE 4-5 TIMES AND NOW SAYS IT DRIVES THE WAY IT SHOULD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10899528August 30, 2016
UNKNOWN OR OTHER
WHEN U PULL OFF YOU FEEL A SHAKE OR VIBRATION FOR THE FIRST 15 SECOND THEN IT DRIVES NORMAL I HAVE TOOK IT TO THE DEALER EVER SINCE I PURCHASE THE VEHICLE IN IT STILL NOT FIX IM VERY UNHAPPY WITH THIS PROBLEM I BROUGHT IT BACK TO THE GUYS WHO SOLD IT TO ME THE NEXT DAY IN THEY TOLD ME THAT HOW IT SUPPOSE DRIVE ITS A NEW CAR IT DIDN'T SIT WELL WITH ME SO I BROUGHT BACK IN ONE OF THE MECHANIC SAID THEY FEEL WHAT I'M TALKING ABOUT THEY WILL SEE WHAT THEY CAN DO IN STILL NO GOOD OUT COME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899121August 29, 2016
ELECTRICAL SYSTEM, ENGINE
I HAVE HAD ALL KINDS OF ELECTRICAL ISSUES WITH MY 2015 CHEROKEE TRAILHAWK 4X4 AND THIS ALL HAPPENED AFTER THEY DID 4 UPGRADES ON MY COMPUTER AT DEALERSHIP, WHEN PICKED UP SUV THE CHECK ENGINE WAS ON, TOOK BACK TO DEALER AND THEY SAID THEY FLASHED IT WHAT EVER THAT MEANS. THE CHECK ENGINE DISAPPEARED AFTERWARDS, I HAVE HAD ISSUES WITH IT LUNGING WHEN LETTING FOOT OFF BRAKE DUE TO THE AUTO ON & OFF FEATURE AND JUST RECENTLY WAS DRIVING AND THE AIR BAD LIGHT, TRACTION LIGHT, 4 WHEEL DRIVE AND CHECK ENGINE LIGHT CAME ON I PULLED OVER DUE TO THIS AND WHEN PUTTING IN PARK FELT LIKE SOMEONE REAR ENDED ME IN WHICH THEY DIDNT, THE 4 WHEEL DRIVE LIGHT COMES ON WITH MESSAGE THAT FOUR WHEEL DRIVE HAS BEEN DISABLED CONTACT DEALER, THAT STARTED IT ALL THAT MORNING. THEN ALL THE OTHER LIGHTS ILLUMINATED AND BEEPING, I TOOK TO DEALER IN RICHMOND KY AND THEY BROUGHT OUT THE SCANNER AND SCANNED IT AND PRINTED OFF SEVERAL THINGS THAT WAS COMING UP THEN ADVISED ME THEY COULDN'T DO ANYTHING TO CHECK VEHICLE FOR 2 WEEKS I THEN CALLED LEXINGTON DEALER AND THEY SAID BRING IT IN, I HAD IT TOWED TO LEXINGTON DEALER, NOW THEY SAY THEY CANT GET IT TO DUPLICATE ANYTHING. WELL NOW THIS IS THE ISSUE I HAVE INTERMITTENT ELECTRICAL ISSUES THAT DEEMS THIS VEHICLE UNSAFE TO DRIVE BECAUSE IT IS CAN SHUT DOWN AS OTHERS HAS SAID OR CATCH FIRE OR ACCELERATE ON ITS OWN ETC. THERE IS DEFINITELY ISSUES WITH THIS VEHICLE THAT NO ONE CAN EXPLAIN. I HAVE ASK DEALERSHIP TO CONTACT JEEP MFG/CHRYSLER TO SEE ABOUT WHAT THEY SAY ITS VERY SCARY HAVING A VEHICLE THAT YOU CANT TRUST TO BE SAFE IN. ITS ALREADY HAD ME REAR END A CAR BY THE LUNGING AFTER YOU LET OFF BRAKE NOW THIS... I JUST FEEL UNSAFE IN MY NEW VEHICLE.... I PURCHASED THIS VEHICLE TO TO BE A SAFE ONE. AND ITS DEFINITELY NOT SAFE DUE TO BEING INTERMITTENT ELECTRICAL ISSUES. DEALERS DOESN'T HAVE A CLUE ABOUT THE ELECTRICAL MALFUNCTIONS OF THESE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899347August 29, 2016
SERVICE BRAKES
I PREVIOUSLY FILED A COMPLAINT IN DECEMBER, 2015 REGARDING THE AUTOMATIC BRAKING SYSTEM APPLYING THE BRAKES FOR NO REASON. IN JANUARY, 2016, THE DEALERSHIP REPLACED THE BRAKING SYSTEM; HOWEVER, THE CAR HAS BRAKED AUTOMATICALLY ON TWO SEPARATE OCCASIONS SINCE THEY WERE REPLACED. THIRD TIME APRIL 1ST, 2016 WHILE BACKING INTO MY DRIVEWAY, NO VEHICLES OR OBJECTS AROUND. TOOK INTO DEALERSHIP, DEALERSHIP STATED NO PROBLEM FOUND AND THAT WAS NORMAL BRAKING (THIS IS NOT NORMAL BRAKING). FOURTH TIME ON AUGUST 29TH, 2016, AGAIN, WHILE BACKING INTO DRIVEWAY WITH NO VEHICLE OR OBJECTS AROUND. TAKING THE VEHICLE BACK INTO THE DEALERSHIP ON 8/30/16, THIS IS THE 4TH VISIT TO THE DEALERSHIP FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899073August 28, 2016
POWER TRAIN
CURRENTLY MY 2015 CHEROKEE TRAIL HAWK IS AT THE DEALERSHIP WITH AN UNKNOWN POWERTRAIN ISSUE, THE CHECK ENGINE LIGHT CAME ON THURSDAY. THE TRANSMISSION IN NOT SO FEW WORDS FEELS VERY GUMMY WITH NOT A LOT OF POWER IN BETWEEN GEARS. WHEN COMING TO A COMPLETE STOP AND THEN ACCELERATING THE TRANSMISSION WILL HESITATE AND NOT SHIFT OR HAVE ANY POWER! WHEN THERE IS ON COMING TRAFFIC IT IS VERY DANGEROUS AT TIMES. IT WILL LURCH FORWARD WHEN DOWNSHIFTNG AND COMING TO A STOP. THE TRANSMISSION WILL HAVE VERY HARD SHIFTS AT TIMES OR VERY SOFT SHIFTS. IT IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898575August 25, 2016
STEERING
2015 JEEP CHEROKEE WITH ACTIVE DRIVE II. WOBBLES WHEN FLAT TOWING UNDER CERTAIN CONDITIONS. APPARENTLY THERE IS A FIX FOR THIS THAT WAS SUPPOSED TO BE COMPLIMENTRY AS IT IS A SAFETY PROBLEM. FAC HAS NOT INFORMED THEIR DEALERS OF THIS. THEY WANT COST OF PART AND 4 HRS LABOR TO REPAIR. THE VEHICLE I BOUGHT SAYS PLACE TRANSFER CASE IN NUETRAL AND TRAMSMISSION IN PARK AND TOW.THE VEHICLE I GOT REQUIRES AN ACCESSOREE KIT TO FIX THE PROBLEM. FCA SHOULD BE PAYING FOR THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898178August 24, 2016
POWER TRAIN
THE 9 SPEED TRANSMISSION IS UNRELIABLE AND DANGEROUS. THE TRANSMISSION DOES NOT ENGAGE WHEN STARTING FROM A STOP. THE ENGINE REVS AND THEN SEVERAL SECONDS LATER THE TRANSMISSION ENGAGES AND LURCHES FORWARD. THE DELAY PUTS YOU AT RISK AS YOU ENTER TRAFFIC. ADDITIONALLY, THE TRANSMISSION WILL SUDDENLY SHIFT WHEN YOU ARE COASTING AND ACCELERATE 10-15 MILES PER HOUR FASTER. I HAVE HAD THE CAR INTO THE DEALERSHIP 5 TIMES TO REPAIR THIS AND NOTHING CHANGES. FLASHING THE SOFTWARE DOES NOTHING. I HAVE FILED A LEMON LAW CLAIM WITH THE STATE OF CA AND HAVE AN ARBITRATION MEETING SCHEDULED IN SEPTEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897040August 19, 2016
POWER TRAIN
THE CAR HAS TRANSMISSION ISSUES. WHILE DRIVING THE CAR DOWN A CITY ROAD IT SOMEHOW SHIFTED ITSELF INTO NEUTRAL PROMPTING ME TO PLACE THE VEHICLE IN PARK BEFORE SELECTING DRIVE AGAIN.. I HAVE ALSO HAD MAJOR ISSUES WHILE TRYING TO MERGE ON THE HIGHWAY, IN WHICH THE VEHICLE WOULD NOT SHIFT PAST FIRST GEAR, CAUSING THE CAR TO GET UP TO 6K RPM ON THE ENGINE BEFORE HAVING TO COMPLETELY LET OFF THE GAS AND WAIT FOR MY SPEED TO GET BELOW 15 MILES AND HOUR TO REACCELERATE IN ORDER TO GET THE CAR TO SHIFT INTO SECOND GEAR. TRAFFIC WAS GOING 70MPH AND I COULD NOT GET THE VEHICLE TO ACCURATE TO GET UP TO SPEED DUE TO THE TRANSMISSION ISSUE.. I HAVE ON 3 DIFFERENT OCCASIONS TAKEN THE VEHICLE TO THE DEALERSHIP WITH COMPLAINTS ABOUT THE TRANSMISSION AND THEY STATE THEY ARE UNABLE TO DUPLICATE THE ISSUE, AND NO CODES HAVE BEEN CALLED OUT SHOWING THE ISSUE (PER THE DEALERSHIP) HOWEVER THE CAR ITSELF HAS TOLD ME I NEEDED TO SHIFT INTO PARK WHILE DRIVING. I HAVE BEEN LIED TO BY THE DEALERSHIP STATING THEY HAVE DRIVEN THE VEHICLE AND WERE UNABLE TO DUPLICATE THE ISSUE HOWEVER THE MILEAGE IN AND OUT WHICH ARE LISTED ON THEIR PAPERWORK ARE THE EXACT SAME NUMBER.. FRUSTRATED THAT THIS TRANSMISSION ISSUE IS COMPLETELY UNCHANGED SINCE I BOUGHT THE CAR LESS THAN 1 YEAR AGO, JEEP REFUSES TO ASSIST WITH ANYTHING MORE THAN A SOFTWARE UPDATES, AND I AM DIRECTLY PLACING MYSELF AND MY CHILDREN IN HARMS WAY AND RISK OF AN ACCIDENT EVERYTIME I GET BEHIND THE WHEEL, AS IT IS UNPREDICTABILITY OF IF THE VEHICLE WILL SHIFT CORRECTLY OR PLACE ME IN A DANGEROUS SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897123August 19, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE CONTACT TURNED THE IGNITION KEY TO START THE VEHICLE, IT FAILED TO START AND THE EMERGENCY BRAKE STIFFENED. THE VEHICLE STARTED AFTER SEVERAL ATTEMPTS AND MADE A LOUD NOISE. AN ERROR MESSAGE DISPLAYED ON THE INSTRUMENT PANEL THAT READ, "PLACE THE VEHICLE IN PARK AND THEN SELECT DESIRED GEAR", "SERVICE PARK BRAKE", "SERVICE TRANSMISSION". WHILE DRIVING APPROXIMATELY 15 TO 20 MPH, THE GEAR SUDDENLY SHIFTED INTO NEUTRAL BY ITSELF AND WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE NOISE SOUNDED AND FELT LIKE THE TRANSMISSION WAS GOING TO FALL OUT OF THE VEHICLE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT EIGHT MODULES NEEDED TO BE UPDATED. THE EIGHT MODULES WERE UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897282August 19, 2016
POWER TRAIN
THE 9 SPEED ZF TRANSMISSION IS DOWNRIGHT DANGEROUS! OFTEN IT WILL NOT SHIFT PROPERLY WHEN ACCELERATING. THIS HAS LED TO SEVERAL INSTANCES WHERE AN ACCIDENT ALMOST OCCURRED. ALSO HAS VERY HARD SHIFTS AND ONCE THERE WAS NO DOWNSHIFT AND THE VEHICLE SLOWED WHEN IT SHOULD HAVE BEEN ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896311August 16, 2016
POWER TRAIN
9 SPEED TRANSMISSION IS UNRELIABLE AND VERY ROUGH TO DRIVE. WON'T SHIFT UP WHEN IT NEEDS TO, ON OCCASIONS SLAMS INTO GEAR ESPECIALLY FROM 3RD TO 4TH JERKING THE VEHICLE WHEN IT DOES AND DOWNSHIFTS ROUGHLY. THE SOFTWARE HAS BEEN UPDATED TWICE BUT PROBLEMS REMAIN. DEALERSHIPS SAY THAT THERE IS NOTHING MORE THAT CAN BE DONE. THIS HAS BEEN ONGOING OVER THE LIFE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896433August 16, 2016
POWER TRAIN
WHILE DRIVING ON A MAIN BLVD THE JEEP SUDDENLY LOCKED UP MUCH LIKE THE E-BRAKE BEING APPLED, LOTS OF WEIRD NOISES. DASH LIT UP WITH CHECK TRANSMISSION, BRAKES, AND ENGINE WARNINGS. ALMOST CAUSED A MAJOR ACCIDENT. TURNED CAR OFF, LET IT RESET AND WAS ABLE TO CONTINUE. HAPPENED AGAIN THREE DAYS LATER. HAD JEEP TOWED TO DEALER. THIS CAR IS A DEATH TRAP. WORKING ON A RESOLUTION WITH DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896127August 15, 2016
POWER TRAIN
AT LOW SPEEDS, TYPICALLY TAKING OFF FROM A RED LIGHT, THE TRANSMISSION WOBBLES (SEEMINGLY IN SECOND OR THIRD GEAR.) THE TRANSMISSION LAGS HORRIBLY, SOMETIMES CAUSING UNSAFE SITUATIONS WHERE ACCELERATION IS A NECESSITY. YOU CAN'T PREDICT THE ACCELERATION IN THIS VEICHLE. THERE IS AN RPM SPIKE WHEN DOWNSHIFTING CAUSING THE CAR TO ACCELERATE UP TO 15 KMH (EVEN ON CRUISE CONTROL) THE TRANSMISSION "CLUNKED" AS IT WAS DOWNSHIFTING GOING UPHILL ACCELERATING. EXPERIENCING ROUGH IDLE UPON 1ST START, AND IF IN DRIVE OR REVERSE, IF YOUR FOOT IS NOT FIRMLY PLANTED ON THE BRAKE, THE CAR WILL LUNGE FORWARD (OR BACKWARD DEPENDING ON IF IN D OR R.) RESPECTIVELY WITH THE RPM. WITH THIS MANY COMPLAINTS, YOU CAN'T IGNORE THIS IS AN ISSUE WHICH NEEDS TO BE DEALT WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895821August 14, 2016
POWER TRAIN
THE TRANSMISSION IS NEVER IN THE CORRECT GEAR. WHEN SLOWING DOWN AND THEN ACCELERATING (LIKE WHEN TURNING LEFT), THE TRANSMISSION IS STILL IN GEAR 6 OR 7. IT SHOULD BE IN 2 OR 3 SO THAT THE VEHICLE CAN ACCELERATE. JUDGING WHEN IT IS SAFE TO MAKE A TURN IS IMPOSSIBLE.THIS FRUSTRATES ME AND PEOPLE BEHIND ME. IT IS A ALSO A SAFETY ISSUE. ALSO, WHEN I AM ACCELERATING FROM BEING COMPLETELY STOPPED, THE VEHICLE IS RARELY IN GEAR. AFTER PRESSING ON THE GAS FOR A WHILE, IT FINALLY DECIDES TO SHIFT OUT OF NEUTRAL AND YOU EITHER GO SUPER SLOW BECAUSE YOU ARE IN A HIGH GEAR, OR SQUEAL TIRES. ALSO A SAFETY ISSUE. I HAVE TAKEN IT IN TWICE. JEEP ACKNOWLEDGES WHAT IT DOES, BUT WILL NOT FIX THE PROBLEM. THEY SAY THAT IT MAY NOT BE FUNCTIONING LIKE I WANT IT TO, BUT IT IS FUNCTIONING BY JEEP DESIGN. NINE SPEED TRANNY FOR A 3.2L V6. IT DOESN'T WORK. IT IS COMPLETELY DANGEROUS AND RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895575August 13, 2016
POWER TRAIN
I HAD TO HAD MY TRANSMISSION REPLACED AT 8000 MILES, AFTER A SHORT PERIOD OF THE CAR SHIFTING HARD AND SLIPPING (LESS THAN 2 DAYS). THEY TRIED TO REPLACE NUMEROUS PARTS THAT DID NOT FIX THE ISSUE. AT 52000 MILES I BEGAN HAVING HARD SHIFTING ISSUES AGAIN. THE NEXT DAY I GOT A SERVICE STOP/START TECHNOLOGY WARNING LIGHT. THE NEXT DAY THE LIGHT CAME ON AGAIN AND HAD ROUGH IDOL, SERVICE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER (KEY CHRYSLER, XENIA, OH) THEY REPLACE AN IGNITION SWITCH YET STILL CAN'T FIGURE OUT THE PROBLEM. THE SHIFTING ISSUES OCCUR MOSTLY DURING TWO SCENARIOS, ACCELERATING UPHILL, THE TRANSMISSION WOULD SLIP AND THEN SHIFT HARD. SECOND WOULD BE IF YOU HAVE TO DECELERATE (SLOWING DOWN FOR RED LIGHT), THEN HAVE TO ACCELERATE WITHOUT STOPPING (RED LIGHT TURNS GREEN) THE CAR WOULD HARD SHIFT. THIS WAS THE SAME ISSUES THAT PRECEDED TAKING THE CAR TO THE DEALER FOR SERVICE AND CAR NOT WORKING PROPERLY. THE FIRST INCIDENT CAUSED THE CAR TO GO INTO "SAFE MODE" WHICH NEARLY LEAD TO ME BE INVOLVED IN AN ACCIDENT AS I WAS CROSSING AN INETERSECTION AND WAS UNABLE TO DRIVE MORE THAN 10-15 MPH, CREATING A VERY UNSAFE SITUATION. I PUT THE APPROXIMATE DATE (AS BEST AS I CAN REMEMBER) OF THE FIRST SITUATION BELOW. THE SECOND OCCURRED ON 8/7/16 WITH AROUND 52000 MILES ON CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894620August 9, 2016
POWER TRAIN, UNKNOWN OR OTHER
WE OWN THE 2015 JEEP CHEROKEE SPORT THAT SELF ACCELERATES WITH GREAT FORCE AND ALSO HAS HORRIBLE LAGGING ISSUES TAKING OFF FROM A STOP. THE LACK OF ACCELERATION WHICH HAPPENS RANDOMLY IS VERY SCARY! I HAVE TAKEN MY JEEP IN SEVERAL TIMES WHICH IN MOST CASES IT IS RARELY DRIVEN AND GIVEN BACK TO ME WITH BARELY ANY MILES DRIVEN ON IT TO HAVE THE PROBLEMS PRESENT THEMSELVES. OUR JEEP HAS BEEN IN FOR WEEKS AT A TIME. STARTED LEMON LAW BUT BECAUSE THE JEEP DEALERSHIP HASN'T RECREATED THE PROBLEM (DUE TO CAR SITTING PARKED IN THEIR PARKING LOT), JEEP WILL NOT ACKNOWLEDGE THE VERY FRIGHTENING PROBLEMS. THESE ALARMING ISSUES HAVE NOT BEEN RESOLVED EVEN WITH EXTENDED AMOUNTS OF TIME AT DEALERSHIP IN SERVICE DEPARTMENT (5 DAYS, 10 DAYS, ETC). VERY SCARY!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893917August 8, 2016
ELECTRICAL SYSTEM, POWER TRAIN
FIRST OCCURRING IN THE FALL OF 2015, THE POWER LIFT GATE FAILED TO LATCH. IT WOULD NO LONGER RESPOND TO ATTEMPTS TO OPEN IT ELECTRONICALLY, AND INSTEAD REMAINED UNLATCHED. ANY PRESSURE PLACED AGAINST THE LIFT GATE FROM THE INSIDE RAISED THE LIFT GATE. WE HAD IT SERVICED, THE PROBLEM SEEMED TO BE FIXED, BUT AS OF 6 AUGUST 2016 WE ARE EXPERIENCING THE SAME PROBLEM AGAIN. THIS PROBLEM IS UNIQUE AND UNRELATED TO THE RECALL ISSUED IN DECEMBER OF 2015. WITH THREE DOGS THAT RIDE IN OUR VEHICLE WITH US, WE ABSOLUTELY CANNOT DRIVE WITH A LIFT GATE THAT DOESN'T CLOSE. ADDITIONALLY, THE ENGINE LAGS DANGEROUSLY BEHIND ACCELERATION SOMETIMES, LIKE WHEN DRIVING THROUGH AN INTERSECTION. IT WILL START TO ACCELERATE, THEN THE TRANSMISSION SEEMS TO DISENGAGE, AND THE VEHICLE LOSES POWER COMPLETELY FOR A FEW SECONDS BEFORE THE POWERTRAIN ENGAGES AGAIN. WE'VE ALREADY ALMOST BEEN IN TWO ACCIDENTS BECAUSE OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893957August 8, 2016
ELECTRICAL SYSTEM, POWER TRAIN
I HAVE A 2015 CHEROKEE TRAILHAWK 3.6L V6 LOVE IT EXCEPT FOR THE ISSUES. THIS IS MY VERY FIRST AND VERY LAST FCA JEEP PRODUCT I WILL OWN UNLESS THIS VEHICLE SOMEHOW BECOMES RELIABLE. AT 3,860 MILES WHILE DRIVING MY POWER WINDOWS FAILED IT WILL NOT GO UP OR DOWN AND MY BLIND SPOT MONITOR WHICH I PAID EXTRA FOR AND DEPEND ON FOR ADDED SAFETY FAILED AT THE SAME TIME. I WAS HEADING TO WORK AND MY WINDOWS WILL NOT OPERATE AND IS STUCK IN THE DOWN POSITION IN A PARKING LOT FOR 8 HOURS HOPING NO ONE WOULD TRY TO BREAK IN MY CAR. NOW MY VEHICLE IS AT 13,600 MILE AND I'M STARTING TO EXPERIENCE ALL THE OTHER OWNERS TRANSMISSION FAILURE ISSUES, BUT MINE HAVEN'T HAPPEN ENOUGH FOR THE DEALER TO ATTEMPT TO FIX IT. WHILE DRIVING, THE TRANSMISSION WILL GET STUCK IN A LOW GEAR AND WILL NOT CHANGE EVEN AFTER HEAVY ACCELERATION AND THEN AFTER ABOUT 6 SECONDS IT WILL SUDDENLY CHANGE AND LUNGE FORWARD. OTHER TIMES THE TRANSMISSION WILL GET STUCK IN A HIGH GEAR AND WHEN I TRY TO ACCELERATE IT WILL NOT DROP A GEAR TO ACCELERATE AND MY WIFE AVOID HIGHWAYS BECAUSE SHE IS AFRAID THE VEHICLE WILL STALL ON AN ENTRANCE RAMP WHILE MERGING. ANOTHER ISSUE IS WHEN REVERSING FROM A COLD START AND THEN PUTTING THE VEHICLE IN DRIVE THE VEHICLE SEEMS TO GET STUCK IN EITHER NEUTRAL OR REVERSE BECAUSE IT WILL NOT GO FORWARD UNTIL I REALLY PUNCH THE ACCELERATOR AND THEN IT WILL LUNG FORWARD. MY LAST COMPLAINT ABOUT THIS VEHICLE IS MINOR BUT STILL AND ISSUE. THE POWER LIFT GATE WILL SOMETIMES GET STUCK AND NOT OPEN UNTIL I TRY IT A FEW TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893051August 4, 2016
POWER TRAIN
MY 2015 JEEP CHEROKEE LATITUDE SHUTTERS/SHIMMYS UPON TAKE OFF, HESITATES UPON TAKE OFF, SOMETIMES REQUIRING EXCESSIVE THROTTLE INPUT TO GET GOING... AT 20,000 MILES THE SHIFTS FROM 2ND TO 3RD GEAR HAVE STARTED TO BE EXTREMELY ROUGH AT TIMES, ESPECIALLY WHEN RELEASING PRESSURE ON THE THROTTLE AT AROUND 30-35 MILES PER HOUR, LUNGING AND JERKING SO HARD THAT PASSENGERS GASP AND ASK QUESTIONS LIKE "WHAT THE $#@% WAS THAT!?"... AND WHILE DRIVING DOWN SIGNIFICANT INCLINES THE VEHICLE WILL ACCELERATE WHEN YOU RELEASE THE THROTTLE, SOMETIMES REQUIRING A MANUAL DOWNSHIFT TO REGAIN CONTROL OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893137August 4, 2016
UNKNOWN OR OTHER
2015 JEEP CHEROKEE SPORT - 12K MILES - CAR ACCELERATES AFTER TAKING FOOT OFF OF GAS PEDAL. CONTACTED DEALERSHIP - SERVICE MANAGER AND WAS TOLD THAT THIS IS A KNOWN "CHARACTERISTIC" OF THIS VEHICLE. WHAT? YOU MEAN A PROBLEM !!! DEALERSHIP WILL NOT DO ANYTHING. I CONTACTED CHRYSLER AND OPENED A CASE RECORD WITH THEM. THIS IS CLEARLY A SAFETY ISSUE AND NEEDS TO BE ADDRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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