Jeep Cherokee Complaints (2015)

1,794 consumer complaints on file.

#10915527October 12, 2016
ENGINE
TRANSMISSION WAS JERKING AND LOCKED UP WHEN I GOT IN MY CAR IN THE MORNING THE VEHICLE WOULD NOT GET OUT OF THE PARKING BREAK. I WOULD GET TONS OF ERROR MESSAGES IN MY INSTRUMENT CLUSTER..."SERVICE PARK BREAK" "4X4 UNAVAILABLE" "TRANSMISSION LIGHT ON". I CALLED ROADSIDE ASSISTANCE TO TOW MY CAR AND THE TOW TRUCK DRIVER WHEN HE TURNED OFF AND ON THE VEHICLE, IT WAS OK TO DRIVE. I DROVE TO THE DEALERSHIP THAT DAY AND THEY PERFORMED TONS OF SOFTWARE UPDATES. MY JEEP WAS RETURNED BACK TO ME THE SAME DAY. 6 DAYS LATER, IT HAPPENED AGAIN. I REMEMBERED RESTARTING THE CAR HELPED, WHICH IT DID, SO I STARTED DRIVING IT BACK TO THE DEALERSHIP. I GOT ABOUT 1/4 MILE DOWN THE ROAD AND THE STEERING WHEEL LOCKED UP AND STARTED TO SHUT DOWN, WHILE I WAS DRIVING! I PULLED OVER, RESTARTED THE CAR AND CONTINUED TO DRIVE. THIS TIME I WAS IN THE MIDDLE OF AN INTERSECTION MAKING A LEFT TURN WHEN IT HAPPENED AGAIN, AND ALMOST GOT REAR ENDED BY A SCHOOL BUS!! THIS WAS A VERY SCARY MOMENT AND DECIDED I WAS NO LONGER GOING TO DRIVE THIS CAR. I PULLED INTO A PARKING LOT AND CALLED ROADSIDE ASSISTANCE. THE DEALERSHIP HAD THE VEHICLE FOR A WEEK AND TOLD ME IT WAS FIXED. I RECEIVED A RECALL IN THE MAIL, "S55 - TRANSMISSION MAY SHIFT UNEXPECTEDLY TO NEUTRAL". I CALLED CHRYSLER AND TOLD THEM I REFUSE TO DRIVE MY CALL UNTIL THIS RECALL IS FIXED. THE PART IS NOT AVAILABLE SO I'VE BEEN DRIVING A RENTAL FOR THE PAST 3 WEEKS. I'M TERRIFIED TO DRIVE THIS CAR AGAIN. I DRIVE ON THE EXPRESSWAY EVERYDAY FOR WORK AND CAN NOT IMAGINE WHAT WOULD HAPPEN TO ME IF THE CAR SHUTS DOWN AGAIN UNEXPECTEDLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915528October 12, 2016
ENGINE
DELAYED SHIFTING DURING ACCELERATION IT HAS SHIFTED ROUGHLY. WHEN ACCELERATING THE CAR FEELS LIKE IT GOES INTO NEUTRAL AND THEN QUICKLY CHANGES INTO 2ND GEAR, CAUSING AN AGGRESSIVE JERKING THAT FEELS LIKE YOU ARE GETTING REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915533October 12, 2016
UNKNOWN OR OTHER
SEVERE TRANSMISSION ISSUES. PURCHASED FROM MTN. VIEW JEEP IN RINGGOLD. TRANSMISSION IS MAKING LOUD POPPING, SHIFTING EXTREMELY HARD, HESITATES AT TIMES WHEN ACCELERATING. BEEN ON MACHINE MULTIPLE TIMES BUT NOTHING SHOWS UP ON COMPUTER. STARTED ACTING UP AROUND 20,000 MILES. I AM NOW AT 31,000 MILES AND THEY ARE FINALLY GOING TO REPLACE VALUE BODY IN TRANSMISSION. ISSUE STARTED BACK IN JANUARY 2016. ONLY BECAUSE I FINALLY GOT A VIDEO OF TRANSMISSION ISSUES. DEALER IS REPAIRING JEEP, BUT I HAVE TO PAY FOR A LOANER CAR. NOT GOOD SERVICE FROM JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915595October 12, 2016
POWER TRAIN
I HAVE TO COMPLAIN OF THE EMERGENCY BRAKE COMING ON BY ITSELF, ITS WHEN I'M BACKING UP AND IN MOTION, THIS HAS HAPPENED AT LEAST 7 TIMES IN THE 15 MONTHS I HAVE OWNED THIS CAR, SECOND COMPLAINT IS WHEN I ACCELERATE , THE CAR JUST SITS THERE FOR SEVERAL SECONDS, I'M TRYING TO MAKE A LEFT OR RIGHT TURN, ON A HIGHWAY, I FEEL THIS IS DANGEROUS IN BOTH CASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915213October 11, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915154October 10, 2016
ENGINE, POWER TRAIN
WHILE DRIVING, ENGINE STOPS, LOST POWER ALL POWER. DRIVING ON ROAD IN TRAFFIC. THIS OCCURED 3 DIFFERENT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914429October 7, 2016
UNKNOWN OR OTHER
WHEN TOWING WITH FOUR WHEELS DOWN BEHIND MOTORHOME, ON TWO DIFFERENT OCCASIONS THE JEEP WILL WARBLE UNCONTROLLABLY. THIS OCCURRED ON TRIPS WE MADE IN JUNE AND SEPTEMBER 2016. UNDERSTAND FCA HAS A REMEDY BUT ACCORDING TO DEALER I HAVE TO PAY FOR THE WIRE HARNESS AS WELL AS INSTALLATION COST?? ALSO READING FORUMS APPEARS FIX ONLY ALLOWS BATTERY TO LAST FOR THREE HOURS?? THIS IS UNACCEPTABLE AS WELL AS WHY CONSUMER NEEDS TO PAY FOR THIS REMEDY. THE REASON I BOUGHT THIS JEEP WAS FOR THE CAPABILITY TO BE TOWED BEHIND A MOTORHOME (SAFELY DRIVING IT OFF DEALERSHIPS LOT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914151October 6, 2016
POWER TRAIN
THE TRANSMISSION IS NOT WORKING WHEN THE VEHICLE IS SHIFTED INTO DRIVE,REVERSE, NO POWER SENT TO THE WHEELS ONLY REVS UP. THE VEHICLE ALSO MAKES A GRINDING NOISE WHEN THE VEHICLE IS PLACED INTO PARK AND CHECK ENGINE LIGHT IS ON. AN INDICATOR STATES ON THE DASH STATES GET TRANSMISSION SERVICED. STALLED OUT ON MY WAY HOME FROM WORK HAD TO PUSH IT ABOUT A BLOCK. CALLING THE DEALER TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911090October 3, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO VIOLENTLY SHAKE. THE DEALER DIAGNOSED THAT THE BRAKES AND ROTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, ON ANOTHER OCCASION, THE VEHICLE FAILED TO SHIFT PROPERLY AND SHIFTED ROUGHLY WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER COMING TO A STOP, THE VEHICLE INDEPENDENTLY SHUT OFF. THE CONTACT MENTIONED THAT THE PUSH TO START FAILED TO RESTART THE VEHICLE AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL SAVING FEATURE WAS ENABLED AND THE PUSH TO START FEATURE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911241October 3, 2016
POWER TRAIN
NINE SPEED AUTOMATIC TRANSMISSION. THIS IS A SAFETY ISSUE. THE TRANSMISSION IN THE LOWER RANGE OF GEARS SEARCHES FOR THE PROPER SPEED GEAR AND WHEN IT FINDS ONE, IT JUMPS INTO GEAR CAUSING THE VEHICLE TO LURCH AND AT TIMES CAUSES THE VEHICLE TO OVER ACCELERATE. AT HIGHER SPEEDS, THE TRANSMISSION WILL DROP INTO A GEAR WITH A HEAVY THUMP WHICH SHAKES THE WHOLE VEHICLE. THE REALLY SERIOUS PROBLEM IS WITH THE TRANSMISSION WHEN USING CRUISE CONTROL. JUST LAST WEEK, I HAD THE CRUISE CONTROL SET AT 55 MPH AND WHEN ON A DOWNHILL PORTION OF ROADWAY, THE TRANSMISSION SUDDENLY WENT INTO A HIGHER GEAR AND THE VEHICLE BEGAN A RAPID ACCELERATION. BEFORE I COULD HIT THE BRAKE TO DISENGAGE THE CRUISE CONTROL, THE VEHICLE WAS TRAVELING AT WELL OVER 60MPH. I HAVE HAD THE VEHICLE IN FOUR TIMES TO THE DEALER AND THEY ONLY DO COMPUTER UPDATES AND CAN FIND NOTHING WRONG WITH THE TRANSMISSION. WHEN I CALL JEEP TO COMPLAIN, THEY SEND ME BACK TO THE SAME DEALER AND NOTHING GETS DONE. I THINK THAT THIS IS A GREAT SAFETY ISSUE AND I FEEL THAT THIS VEHICLE WILL GET ME KILLED. I AM A RETIRED POLICE OFFICER WHO HAS DRIVEN HUNDREDS OF THOUSANDS OF MILES IN A WIDE VARIETY OF VEHICLES HAVING AUTOMATIC TRANSMISSIONS AND THIS IS BY FAR AND AWAY THE WORST ONE I HAVE EVEN USED. FINAL NOTE, THE COMPUTER UPDATES INSTALLED BY THE DEALER HAS NOT IMPROVED THE TRANSMISSION AND HAS DECREASED MY OVERALL GAS MILEAGE BY 2 MPG. KIND OF THROWS OFF THE EPA ESTIMATES, DOESN'T IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911031October 2, 2016
POWER TRAIN
WHILE DRIVING THE TRANSMISSION SHIFTS UNEXPECTEDLY AND HARD WHEN ACCELERATING AND DECELERATING. IT SHIFTED SO HARD THE OTHER DAY THAT I THOUGH SOMEONE HAD HIT ME! THE SHIFTING AT SLOW SPEEDS AND STOP AND GO TRAFFIC IS ALSO ROUGH CAUSING JOLTS AND ROUGH HANDLING. I FEEL UNSAFE DRIVING THIS SUV, BUT DO NOT HAVE ANY OTHER MODE OF TRANSPORTATION. ADDITIONALLY, WHILE TRAVELING AT 55-60 MPH WITH CRUISE CONTROL ON OR OFF, THE TRANSMISSION DOES NOT LEAVE 6TH GEAR. IT'S A 9 SPEED TRANSMISSION AND DESPITE TRYING DIFFERENT SPEEDS IT DOES NOT USE ANYTHING BEYOND 6TH GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910985October 1, 2016
POWER TRAIN
AT TIMES, THE TRANSMISSION WOULD SHIFT SO HARD THAT IT FELT LIKE I HAD BEEN HIT FROM THE REAR. THEY HAD AN ALERT ABOUT A COMPUTER PROBLEM. AS I DROVE HOME, IT DID IT AGAIN. I TOOK IT TO A DIFFERENT DEALER TO SEE IF THEY WOULD HAVE ANY LUCK. IT SEEMED TO FIX THE PROBLEM FOR A WHILE. THE HARD SHIFTING INCIDENTS WERE GREATLY REDUCED. THEN WHILE DRIVING HOME FROM HIGHLAND, I NOTICED SOME HESITATION IN THE SHIFTING. A FEW BLOCKS FROM MY HOUSE, THE ENGINE LIGHT TURNED ON AND AN ALERT TO SERVICE THE TRANSMISSION CAME ON. JUST BEFORE I PULLED ON TO MY STREET I FELT AND HEARD THREE LOUD BANGS THAT AGAIN MADE THE CAR JERK LIKE IT HAD BEEN HIT FROM THE REAR. AS I TOOK OFF FROM A STOP, IT FELT LIKE THE TRANSMISSION WAS SLIPPING. IT JUST WOULDN'T GO. I PULLED INTO THE DRIVEWAY AND WHEN I GOT OUT OF THE CAR, I NOTICED AN ODOR LIKE BURNT OIL. I CALLED ROYAL GATE AND WAS TOLD TO BRING IT IN. TRIP NUMBER 4 FOR THE TRANSMISSION. NO PROBLEMS ON THE WAY THERE. A WEEK LATER, I GOT MY CAR BACK. AGAIN, I WAS TOLD THAT IT WAS A COMPUTER PROBLEM. I GOT HOME AND WHEN I WAS BACKING INTO THE DRIVEWAY, I HEARD AND FELT ANOTHER BANG. I CALLED ROYAL GATE AGAIN. I WAS TOLD THAT THEY ARE HAVING PROBLEMS WITH THE NINE SPEED TRANSMISSION. THEN WHILE ON MY WAY BACK FROM AN APPOINTMENT, THERE WAS MORE SLIPPING. ON 10-01-16, I PICKED UP MY CAR FOR THE SIXTH TIME. THEY COULDN'T FIND ANYTHING WRONG WITH IT. I ASKED TO SPEAK WITH THE STORE MANAGER. WHILE WAITING, ONE OF THE SALES PEOPLE ASKED ME WHAT I NEEDED. I TOLD HIM THAT I WAS PICKING UP MY JEEP CHEROKEE FOR THE SIXTH TIME. HE LAUGHED AND SAID, 'TRANSMISSION?' THE MANAGER WAS TOO BUSY TO TALK TO ME. HE WAS IN THE MIDDLE OF A DEAL. THE LAST TIME THAT I BROUGHT THE CAR IN, TWO OF THE SERVICE PEOPLE WITNESSED ALL OF THE PROBLEMS THAT I BROUGHT IT IN FOR. NOW ALL OF A SUDDEN, NO ONE CAN FIND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910831September 30, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910832September 30, 2016
POWER TRAIN
FIVE TIMES, TRANSMISSION HAD SHIFTED INTO NEUTRAL AT AN INTERSECTION, EMERGENCY BRAKE GOES ON, DASHBOARD LIGHTS UP AND LAST TIME HAD TO HAVE IT TOWED TO DEALERSHIP. JEEP FINALLY RECALLED IT IN AUGUST, BUT HAVE NO PARTS AVAILABLE TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910501September 29, 2016
ENGINE, POWER TRAIN
TRANSMISSION PROBLEMS FOR ALMOST A YEAR NOW, TRUCK VIOLENTLY JERKS FORWARD ON ACCELERATION MOSTLY FROM A DEAD STOP BUT SOMETIMES IN MOTION AND ON DECELERATION HAS ALMOST CAUSED MANY FRONT AND REAR ACCIDENTS. RECENTLY ON MY WAY HOME FROM NEW JERSEY THE CHECK ENGINE LIGHT CAME ON INDICATING SERVICE TRANSMISSION THE VEHICLE LOST POWER WHILE I WAS ON THE PARKWAY ALMOST CAUSED AN ACCIDENT. I PULLED OVER AND TURNED OFF THE VEHICLE THEN RESTARTED THE CHECK ENGINE LIGHT WAS STILL ON, BUT I REGAINED POWER TO DRIVE. THAT LASTED A MINUTE OR TWO THEN THE SAME THING HAPPENED. TRUCK LOST POWER WAS IN A FAIL SAFE MODE BARELY DROVE ABOVE 30 OR 40MPH. WHAT A LONG, UNSAFE TRIP HOME TO SAY THE LEAST. I'VE HAD NOTHING BUT PROBLEMS WITH THIS TRUCK AND HAVE NUMEROUS COMPLAINTS AND REPAIRS AT THE DEALERSHIP. NOW IT'S APART OF THIS RECALL AND NO PARTS ARE AVAILABLE. THE DEALERSHIP SAYS THIS PROBLEM IS THE RECALL, BUT THEY CAN'T FIX IT YET. I'VE BEEN WITHOUT MY TRUCK FOR ALMOST 2 WEEKS THIS IS AWFUL AND I'M FRUSTRATED AND FED-UP WITH THIS VEHICLE. I WANT OUT OF THIS LEASE ASAP. AND PS THEY PUT ME IN A DODGE DART LOANER CARE ARE YOU KIDDING ME I DRIVE A TRUCK FOR A REASON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909921September 27, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909340September 23, 2016
TIRES, TIRES:TREAD/BELT
TIRES SHOW CRACKS IN TREAD ON ALL 4 TIRES. APPEARS TO BE DRY ROT CRACKING, THIS IN 2 YEAR OLD TIRES. PROBLEM WAS FIRST DISCOVERED WHEN DRIVER SIDE FRONT TIRE CONTINUED TO LOOSE AIR. WAS ADVISED BY TIRE PROFESSIONALS THAT TIRES WERE NOT SAFE TO USE IN HIGHWAY DRIVING CONDITIONS. REPLACED THE TIRES AT MY EXPENSE SINCE CONTINENTAL WILL NOT WARRANT SECOND OWNER OF VEHICLE. PICTURES ARE AVAILABLE IF DESIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908632September 22, 2016
POWER TRAIN
2 PROBLEMS. FIRST. THE FOLLOWING MALFUNCTION LATER CAUSED AN ACCIDENT, DETAILED BELOW. WHEN DRIVING ON THE HIGHWAY, THE CRUISE CONTROL WOULD DISENGAGE, SPEED WOULD DROP AND THE STEERING WHEEL WOULD JERK VIOLENTLY SIDE TO SIDE FOR A MOMENT, STARTLING US AND POSSIBLY FORCING US INTO ANOTHER LANE. WE THOUGHT THE JERKING MAY BE DUE TO STRONG WINDS BUT WANTED TO GET THE CRUISE CONTROL CHECKED. THIS HAPPENED A COUPLE MORE TIMES IN THE 2H 30M DRIVE BEFORE ULTIMATELY ENDING IN AN ACCIDENT. THAT SAME TRIP, NEARING OUR DESTINATION, WHILE TURNING LEFT ON A SINGLE-LANE OFF-RAMP CONNECTING THE CURRENT HIGHWAY TO A PERPENDICULAR HIGHWAY, IT HAPPENED AGAIN. UNLIKE THE PREVIOUS INSTANCES WHERE THERE WERE NO OBSTACLES AROUND, THIS TIME OUR CAR VIOLENTLY RICOCHET AGAINST BOTH SIDES OF GUARD RAILS. VISUALLY, THE BODY WAS BARELY DAMAGED BUT THE TIRES AND THE INNER ASSEMBLY WERE TOO DAMAGED TO DRIVE. SECOND. THESE SYMPTOMS PRECEDE THE ONE WRITTEN OF ABOVE THAT CAUSED THE ACCIDENT. WHEN COMING CLOSE TO STOPPING, THE CAR WOULD JERK FORWARD. WHEN ACCELERATING FROM ZERO, THE CAR WOULD PAUSE AND SUDDENLY JERK FORWARD.A
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10908638September 22, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING HOME FROM WORK 9/20/2016. MY SERVICE TRANSMISSION LIGHT CAME ON AND I LOST POWER IN MY GAS PEDAL. WOULD NOT GO. I PULLED OVER AND PUT IT IN PARK. PUT IT BACK IN DRIVE AND IT WAS FINE FOR A FEW MORE MILES THEN DID IT AGAIN. I DROVE IT STRAIGHT TO THE MECHANIC. THE COMPUTER SAID IT WAS THE THROTTLE CONTROL MODULE. HE RESET IT AND UPDATED IT. I GOT IT BACK LAST NIGHT. I WAS DRIVING TO WORK TODAY NAD IT WAS FINE UNTIL I GOT ON THE INTERSTATE AND IT DID IT AGAIN, LIGHT CAME ON AND MY CAR IMMEDIATELY SLOWED DOWN. THIS IS NOT SAFE AT ALL. I HAVE READ MANY MANY COMPLAINTS ABOUT THIS ISSUE AND I BELIEVE JEEP SHOULD BE RESPONSIBLE FOR THIS. I WILL BE TRADING THIS VEHICLE AS SOON AS POSSIBLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908666September 22, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE DECELERATED INDEPENDENTLY. THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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