Jeep Cherokee Complaints (2019)

1,674 consumer complaints on file.

#11342946August 3, 2020
ELECTRICAL SYSTEM
WHEN DRIVING ON SAME ROADS WITH SIMILAR CLOUD COVER 60% OF THE TIME THE RADIO RECEPTION IS NOT WORKING WELL. CUTS IN AND OUT. THE OTHER 40% OF THE TIME IT WORKS FINE. THE AUDIO COMING FROM A MEDIA SOURCE IS NOT EFFECTED AND NEITHER IS SIRUS RADIO. ONLY FM AND AM STATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342950August 3, 2020
ENGINE, POWER TRAIN
WHILE COMING TO A STOP AT A FREEWAY ENTRANCE I SLOWED THEN WHEN I WAS ABLE TO ENTER THE TRAFFIC STREAM I ACCELERATED AND THERE WAS NO ACCELERATION OR WAS SLOWER THAN NORMAL. THIS HAS HAPPENED SEVERAL TIMES. THE CAR ENGINE IN NOT OFF BUT AT IDLE. THIS IS DANGEROUS BECAUSE YOU HAVE TO ACCELERATE RAPIDLY. SOMETIMES ACCELERATION COMES ON ABRUPTLY AFTER 2 SECONDS OF PEDAL BEING PUSHED DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342764August 2, 2020
ENGINE
ENGINE CONSUMES OIL. THE ENGINE CONSUMES MORE THAN A QUART OF OIL EVERY 1000 TO 1500 MILES, AND WHEN THE OIL IS TOO LOW THE ENGINE SHUTS DOWN. THIS IS VERY DANGEROUS WHEN DRIVING ON THE EXPRESS WAYS OR IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342640August 1, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
DRIVING ON A LOCAL ROAD I LOST ABILITY TO ACCELERATE. IT SOUNDED LIKE THE ENGINE WAS NO LONGER RUNNING. LUCKILY WAS ABLE TO PULL OVER. AFTER TURNING OFF THE CAR I COULD NOT TURN THE CAR BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342699August 1, 2020
AIR BAGS
THE AIR BAG LIGHT COMES ON AN D WILL NOT GO OFF. THE LIGHT SAY SERVICE AIR BAG. HAVE TAKEN IT TO A DEALERSHIP TO CHECK THE ISSUE. THEY THOUGHT PINCHED WIRE AND THEY REPAIRED IT; HOWEVER AFTER 2 DAYS THE LIGHT RETURNED. FIRST LIGHT CAME ON 07/19/2020 AND TOOK THE DEALER TO RUN DIAGNOSTIC TEST TO SEE WHAT THE ISSUES 07/29/2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342550July 31, 2020
SERVICE BRAKES
2019 JEEP CHEROKEE 4X4 LATITUDE WITH 15500 MILES..BRAKE PEDAL PULSATING WHEN STOPPING..FRONT ROTORS WARPED BAD..DEALER REPLACED FRONT PADS AND ROTORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342577July 31, 2020
ELECTRICAL SYSTEM, ENGINE
MY CAR IS HAVING AN ISSUE WITH STARTING UP ITS DELAYING AS IF ITS FLOODED. IT DOES IT WITH THE AUTOMATIC START UP AND THE KEY START UP. IT IS PARKED IN MY DRIVEWAY OR IN PARKING LOTS AT A STORE OR WORK. THE RADIATOR FLUID IS ALWAYS SHOWING LOW THERE IS NO CRACKS OR LEAKS SOMETHING IS DEFINITELY WRONG. I CHECK EVERY TIME I DRIVE IT THEN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342299July 30, 2020
POWER TRAIN
WHEN BACKING OUT OF FLAT DRIVEWAY ONTO A DOWNHILL SLOPE THE VEHICLE TRANSMISSION FAILS TO GO INTO DRIVE, SEEMING TO BE HUNG UP IN NEUTRAL FOR 3 MAYBE 4 SECONDS THEN INTO DRIVE. THIS PROBLEM HAS ALSO PRESENTED ITSELF WHEN BACKING OUT OF A PARKING SPACE ON ANY GRADE. TRANSMISSION AND ENGINE WERE FLASHED BY DEALER AT 5200 MILES. NO IMPROVEMENT. MECHANICS AT DEALERSHIP SAID THEY ARE NOT AWARE OF THE PROBLEM. AT 5215 MILES SHE GOING BACK TO SHOP. SAME ISSUE. VEHICLE IS NOT SAFE TO DRIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341578July 27, 2020
ELECTRICAL SYSTEM
MY VEHICLE STALLS FOR NO REASON AND I'M TERRIFIED TO DRIVE IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341735July 27, 2020
SERVICE BRAKES, STEERING, ENGINE
2019 JEEP CHEROKEE COMPLETELY STALLED WHILE DECELERATING ON THE INTERSTATE. LOST ALL POWER, STEERING, AND BRAKES. WAS ABLE TO RESTART THE VEHICLE AS SOON AS I PUT IT IN PARK. CALLED 3 DIFFERENT JEEP DEALERS WHO TOLD ME THEY CAN'T DIAGNOSE IT UNLESS THE CHECK ENGINE LIGHT IS IN AND THAT I SHOULD CALL BACK IF IT DOES IT AGAIN. THE 4 CYLINDER MODEL HAS A RECALL FOR A SOFTWARE GLITCH FOR THE EXACT SAME ISSUE, BUT MINE IS A V6. I HOPE I LIVE THROUGH REPLICATING THE EXPERIENCE SO I CAN CALL THE DEALER TO BE TOLD THEY CAN'T/WON'T FIGURE OUT WHAT'S WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341525July 26, 2020
ELECTRICAL SYSTEM, ENGINE
WAS DRIVING OUR 2019 JEEP CHEROKEE 3.2L TRAILHAWK AND AS WE WERE BRAKING FOR A STOP SIGN IT JUST DIED ON US. IT STARTED BACK UP BUT STUTTERED AS IT TURNED OVER. SOMETHING IS A MISS BECAUSE IT HAS NEVER DID THIS. ALWAYS RUNS GREAT IN THE PAST???? WHAT IN THE WORLD 🌎 IS GOING ON???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341532July 26, 2020
ENGINE
VEHICLE RANDOMLY LOSES POWER WHILE DRIVING. ENGINE HAS PLENTY OF OIL. AFTER CAR SHUTS OFF SOMETIMES IT WON'T TURN RIGHT BACK ON. NO ENGINE LIGHTS POP UP INDICATING ISSUE WITH CAR BEFORE OR AFTER. RANDOMLY CAR WILL NOT TURN ON AFTER BEING PARKED EITHER FOR HOURS (AT HOME) OR MINUTES (PARKING LOT) SOMETIMES WILL TURN ON, SOMETIMES NOT AT ALL. PLENTY OF OIL IN CAR. NO ENGINE LIGHTS FLASH BEFORE OR AFTER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341283July 24, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FIRST CHRYSLER DODGE JEEP RAM LOCATED AT 280 E. WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VOLTAGE STABILIZER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 11,500.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341093July 23, 2020
ELECTRICAL SYSTEM
1029 JEEP CHEROKEE LIMITED, BOUGHT IN JUNE 2020 WITH ABOUT 20000M ON IT. BATTERY LIGHT CAME ON IN MID TRAFFIC ON JULY 13, AND WOULD NOT TURN OFF. TOOK IT BACK TO DEALER/SERVICE A WEEK LATER, THEY COULD NOT FIND THE PROBLEM. 2 DAYS LATER, SAME THING, BATTERY LIGHT COMES ON IN THE MIDDLE OF A MAJOR THUNDERSTORM AND LOTS OF TRAFFIC. CALLED FOR ANOTHER APPOINTMENT, 7 DAYS OUT BECAUSE THE SERVICE DEPT. HAS NO TIME. WILL NOT PROVIDE RENTAL OR OTHER COMPENSATION. I AM ASKING TO RETURN THE CAR. VERY VERY DISAPPOINTED. I HAD A 2000 CHEROKEE LIMITED FOR MANY YEARS, THEN A JEEP COMPASS, NEVER A THING WRONG WITH EITHER CAR, AND NOW THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340251July 19, 2020
ENGINE
THE ENGINE SHUTS OFF WHILE DRIVING. IT HAPPENS EVERY MONTH. DEALERS ARE CRAP BECAUSE THEY DON'T KNOW WHY！I NEED HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340285July 19, 2020
POWER TRAIN, STEERING, WHEELS
WHEN EXCELLING ON THE HIGHWAY THERE IS A VIBRATION FELT IN THE STEERING, SUSPENSION AND OR DRIVE-LINE STARTING AT 60 MPH. THE VIBRATION INCREASES WITH SEVERITY TO THE POINT OF WHERE IT FEELS UNSAFE TO INCREASE ABOVE 75 TO 80 MPH. GENERALLY BELOW 60 MPH OR COSTING AT 60-70 MPH DOWN GRADE THE VIBRATION SEEM TO BE REGULAR ROAD SENSATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339841July 16, 2020
AIR BAGS, STRUCTURE
AIR BAG ON PASSENGER SIDE NEAR BOTTOM OF DASH IS FALLING OUT. WAS PARKED IN MY DRIVEWAY WITH 11345 MILES ONIT DUTCH MILLER SAID IT WAS NOT UNDER WARRANTY AND WANTED 800.00 TO REPAIR IT MADE ME PAY 122.99 JUST FOR LOOKING AT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339026July 13, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
ON 7/12/2020. MY 2019,JEEP CHEROKEE LATITUDE 4X4. THE ELECTRICAL SYSTEM ENGAGED THE EMERGENCY BRAKES AND WHEN I ATTEMPTED TO DISENGAGE THE SYSTEM RE-ENGINEERING AND VEHICLE CAN NOT MOVE DUE TO THIS. AND I DON'T KNOW WHY AND HOW SAFE THIS MY BE IF IT HAPPENED ON THE ROAD? NEED TO FIX THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338846July 12, 2020
STEERING
THE POWER STEERING JUST RANDOMLY WENT OUT ON A NEW PRE CERTIFIED VEHICLE FROM CAR MAX WITH 51K MILES. MAKES IT IMPOSSIBLE TO TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338502July 9, 2020
ENGINE
MY 2019 JEEP CHEROKEE 2.4L ENGINE STALLS WHENEVER THE OIL LEVEL GETS BELOW 60%. IT USUALLY HAPPENS WHEN MAKING TURNS OR SLOWING DOWN. THE ENTIRE CAR SHUTS OFF WHILE IN DRIVE AND SHOWS THE BATTERY LIGHT ON DASH. LATEST TIME WAS WHEN I WAS ON THE HIGHWAY GOING 80 MPH WHEN THE CAR STALLS WHEN MAKING A TURN AROUND A BEND. I HAVE BEEN IN 3 ALMOST ACCIDENTS BECAUSE OF THIS ISSUE. I'VE TAKEN IT IN TO A DEALERSHIP AND I WAS TOLD IT WAS TO PROTECT THE ENGINE IF THE OIL LEVELS GO TO LOW. HAVE TO PUT THE CAR INTO PARK THEN SHUT THE CAR OFF COMPLETELY, THEN START IT UP AGAIN. LAST HAPPENED 2 MONTHS AGO BEFORE AN OIL CHANGE AND NOW EXPERIENCING WITH 61% OIL LIFE AND CHECKED THE DIPSTICK WHICH WAS MORE THAN ENOUGH OIL TO RUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Cherokee